© 1999-2009 Shopping.com, Inc. This feed is subject to our terms of use: http://www.epinions.com/help/rss_terms http://www.epinions.com/pr-Online_Stores_Services-Best_Buy Recent reviews written about Best Buy en-us 80 80 http://www.epinions.com/pr-Online_Stores_Services-Best_Buy http://img.epinions.com/images/opti/5c/d1/websWeb_ServicesAllMerchantsBest_Buy_Co_1-resized80.gif http://www.epinions.com/content_459250306692?linkin_id=8003929 rating: 1/5 by: Epinions Author eiktaylor - Best Buy, Worst DeliveryI purchased an iMac on line in Toronto and was given the option of delivery on Monday and Wednesday, store pick-up was not an option. I paid EXTRA for Monday delivery, and it is now Wednesday noon, and still NO delivery... http://www.epinions.com/content/submit.html/comment_~459250306692 Wed, 28 Jan 2009 14:07:55 GMT http://www.epinions.com/content_459250306692?linkin_id=8003929 http://www.epinions.com/content_456150322820?linkin_id=8003929 rating: 0/5 by: Epinions Author reitrahc - I will NEVER EVER shop at Best Buy again.  My credit purchase was six months same as cash.  After making six equal payments to avoid finance charges, they nailed me with all the interest.  When I threatened the Better Business Bureau,... http://www.epinions.com/content/submit.html/comment_~456150322820 Tue, 30 Dec 2008 18:50:49 GMT http://www.epinions.com/content_456150322820?linkin_id=8003929 http://www.epinions.com/content_455728729732?linkin_id=8003929 rating: 1/5 by: Epinions Author wagon21 - Best Buy's online/store return policy is ridiculous. I received Tiger Woods 09 for x-box 360 as a Christmas Gift, and tried to exchange it for Call of Duty, I had the Best Buy online receipt. The girl at the service counter would not exchange the two... http://www.epinions.com/content/submit.html/comment_~455728729732 Fri, 26 Dec 2008 12:37:07 GMT http://www.epinions.com/content_455728729732?linkin_id=8003929 http://www.epinions.com/content_450263289476?linkin_id=8003929 rating: 4/5 by: Epinions Author jetbluefan1 - I remember when Best Buy first started advertising somewhere between 7 and 10 years ago in the local area. The commercials asked the question, "What do you expect Best Buy to sell?" Answers would range from food, to clothing, to electronics, to auditing... http://www.epinions.com/content/submit.html/comment_~450263289476 Tue, 4 Nov 2008 13:27:55 GMT http://www.epinions.com/content_450263289476?linkin_id=8003929 http://www.epinions.com/content_449977749124?linkin_id=8003929 rating: 2/5 by: Epinions Author cma0651 - I am very disappointed in Best Buy.  On the 28th of September was at a BestBuy to purchased DeLorme’s Earthmate for 79.90.  I first called the store and they said they have 10 in stock.  When I got there, there were none.  So... http://www.epinions.com/content/submit.html/comment_~449977749124 Sun, 2 Nov 2008 00:17:06 GMT http://www.epinions.com/content_449977749124?linkin_id=8003929 http://www.epinions.com/content_442105368196?linkin_id=8003929 rating: 1/5 by: Epinions Author haterofbestbuy - Best Buy/Geek Squad Bad Business Practices Liars and Cheats Don&#146t stand behind the Products they sell. They&#146re Big Business that know they can get away with screwing you. It&#146s time we show Them the customer does Count!... http://www.epinions.com/content/submit.html/comment_~442105368196 Fri, 22 Aug 2008 12:13:48 GMT http://www.epinions.com/content_442105368196?linkin_id=8003929 http://www.epinions.com/content_434310123140?linkin_id=8003929 rating: 3/5 by: Epinions Author comanchedriver - I recently purchased a home theater from Best Buy. As I picked up the components myself, delivery was not a problem. The staff was OK at Best Buy, but did try to "upsell" my purchase. Geek Squad installed the system. The Geek Squad employees were... http://www.epinions.com/content/submit.html/comment_~434310123140 Thu, 19 Jun 2008 19:04:17 GMT http://www.epinions.com/content_434310123140?linkin_id=8003929 http://www.epinions.com/content_424732102276?linkin_id=8003929 rating: 5/5 by: Epinions Author pcomsec - I love shopping on the internet. It’s easy, fast and convenient. And with the cost of gas, well, need I say more. But I shall. I sign up for most store’s emails. Many times they include coupons, notices of early sales, etc. I am a big DVD movie... http://www.epinions.com/content/submit.html/comment_~424732102276 Thu, 3 Apr 2008 16:27:26 GMT http://www.epinions.com/content_424732102276?linkin_id=8003929 http://www.epinions.com/content_420720578180?linkin_id=8003929 rating: 1/5 by: Epinions Author my40carats - They saw us coming. My wife and I are seniors. The BEST BUY team is well trained to lie, I'm sorry to say. We bought a HDTV. They promised no interest for 18 months which in Best Buy language means 14% interest. They took advantage of us old folks. Shame... http://www.epinions.com/content/submit.html/comment_~420720578180 Mon, 3 Mar 2008 20:13:05 GMT http://www.epinions.com/content_420720578180?linkin_id=8003929 http://www.epinions.com/content_412642741892?linkin_id=8003929 rating: 2/5 by: Epinions Author ctb_ep - I ordered a laptop on Best Buy's website and chose the in-store pickup option. Within an hour I was notified that it was ready for pickup, so I drove to the store and promptly stood at the customer service counter for nearly an hour while the reps... http://www.epinions.com/content/submit.html/comment_~412642741892 Sun, 30 Dec 2007 20:03:53 GMT http://www.epinions.com/content_412642741892?linkin_id=8003929 http://www.epinions.com/content_409349033604?linkin_id=8003929 rating: 1/5 by: Epinions Author rdrot - Worst experience ever with this online store. Did not ship full order. The 1 888 bestbuy # is a joke. They have a PO box for complaints. I will never ever buy again. Stay... http://www.epinions.com/content/submit.html/comment_~409349033604 Tue, 4 Dec 2007 02:31:14 GMT http://www.epinions.com/content_409349033604?linkin_id=8003929 http://www.epinions.com/content_356582133380?linkin_id=8003929 rating: 1/5 by: Epinions Author rich66ny - Bought an LCD projector through a sales associate who took the product out of the box and showed me what came with it. I purchased the item ($800+). I never used the product but when I went to return it 5 days later I was told about a restocking fee... http://www.epinions.com/content/submit.html/comment_~356582133380 Sat, 3 Nov 2007 17:35:41 GMT http://www.epinions.com/content_356582133380?linkin_id=8003929 http://www.epinions.com/content_403872124548?linkin_id=8003929 rating: 1/5 by: Epinions Author johnz46 - I ordered an MP3 player at BestBuy.com and chose the "pick it up" at a local store option. I received an email stating that my item was ready to be picked up. Went to the store to pick it up and was told that they did not have it and that the ".com" made... http://www.epinions.com/content/submit.html/comment_~403872124548 Sat, 22 Sep 2007 23:14:56 GMT http://www.epinions.com/content_403872124548?linkin_id=8003929 http://www.epinions.com/content_402435313284?linkin_id=8003929 rating: 1/5 by: Epinions Author tvshopper999 - I placed an order on BestBuy.com and scheduled a delivery date for several weeks later. I didn't get a call to confirm delivery, but the website said my delivery was on track (and I trusted the website). By mid-day I phoned to check the status. They said... http://www.epinions.com/content/submit.html/comment_~402435313284 Tue, 4 Sep 2007 23:24:47 GMT http://www.epinions.com/content_402435313284?linkin_id=8003929 http://www.epinions.com/content_393492008580?linkin_id=8003929 rating: 1/5 by: Epinions Author dailyamayzed - We experienced bad customer service in the store, asked to speak to management and management was rude and not helpful, would not allow a return of brand new purchase even though we wanted to exchange for more expensive item. Still have item and still... http://www.epinions.com/content/submit.html/comment_~393492008580 Fri, 20 Jul 2007 13:45:32 GMT http://www.epinions.com/content_393492008580?linkin_id=8003929 http://www.epinions.com/content_376244113028?linkin_id=8003929 rating: 1/5 by: Epinions Author mgrossva - DO NOT SHOP HERE! This place sucks. I bought a hand vac and after 45 days is stopped working properly. Best Buy offered to haved it SERVICED at more cost than it was worth. They wouldn't replace the 30$ vacuum! Later I bought a washing machine and after... http://www.epinions.com/content/submit.html/comment_~376244113028 Thu, 14 Jun 2007 21:14:54 GMT http://www.epinions.com/content_376244113028?linkin_id=8003929 http://www.epinions.com/content_352700436100?linkin_id=8003929 rating: 3/5 by: Epinions Author bradshawcl - My main intention when shopping at bestbuy.com was to find something online and then go to their store and buy it. Then, I discovered that the item I wanted was available only online, so I decided to place an order. Best Buy sells all sorts of... http://www.epinions.com/content/submit.html/comment_~352700436100 Tue, 24 Apr 2007 12:31:03 GMT http://www.epinions.com/content_352700436100?linkin_id=8003929 http://www.epinions.com/content_340118834820?linkin_id=8003929 rating: 3/5 by: Epinions Author puppygirl - Due to my busy schedule, it was an online shopping Christmas this year. So, off to my trusty bestbuy.com site. The website itself was GREAT, everything I needed was in stock and ready to ship. YAY! Right? Wrong. When the printer I ordered arrived,... http://www.epinions.com/content/submit.html/comment_~340118834820 Wed, 28 Mar 2007 17:04:04 GMT http://www.epinions.com/content_340118834820?linkin_id=8003929 http://www.epinions.com/content_336363884164?linkin_id=8003929 rating: 1/5 by: Epinions Author danzoolo - best buy is really nothing special to me. their store is a needle in a big haystack. their prices are all high i mean are they that broke? everything is above msrp. customer service is bad its just a bunch of teenagers that don't know anything. shipping... http://www.epinions.com/content/submit.html/comment_~336363884164 Wed, 21 Mar 2007 03:48:29 GMT http://www.epinions.com/content_336363884164?linkin_id=8003929 http://www.epinions.com/content_334976683652?linkin_id=8003929 rating: 1/5 by: Epinions Author visgor - I bought printer via BestBuy.com. Shipping address automatically default to the last shipping address. After printing out the receipt I realized the mistake and immediately contacted customer service via e-mail. Later that day I followed with phone call... http://www.epinions.com/content/submit.html/comment_~334976683652 Sun, 18 Mar 2007 11:53:12 GMT http://www.epinions.com/content_334976683652?linkin_id=8003929 http://www.epinions.com/content_324523626116?linkin_id=8003929 rating: 4/5 by: Epinions Author junior071 - I ordered twice on the Bestbuy.com and both time the orders were delivered within a few days, as well the cost of shipping is great, none of this hey let's charge an extra 20$ for "handling" fees... http://www.epinions.com/content/submit.html/comment_~324523626116 Sat, 24 Feb 2007 10:52:24 GMT http://www.epinions.com/content_324523626116?linkin_id=8003929 http://www.epinions.com/content_324487515780?linkin_id=8003929 rating: 4/5 by: Epinions Author AliventiAsylum - Generally, I am not a lucky person. My take on that is my Grandfather sucked all the luck out of the family when he bought a ticket for his secretary to the Irish Sweepstakes back about 50+ years ago and then she changed her mind so he kept it... http://www.epinions.com/content/submit.html/comment_~324487515780 Sat, 24 Feb 2007 08:10:46 GMT http://www.epinions.com/content_324487515780?linkin_id=8003929 http://www.epinions.com/content_314185059972?linkin_id=8003929 rating: 1/5 by: Epinions Author bbbuy - Online order I bought a tv with a massage chair last Nov. To this day this chair is yet to come. I've made numerous calls and emails to Bestbuy customer service and was told the order was simply cancelled. The online service forwarded message to Promo... http://www.epinions.com/content/submit.html/comment_~314185059972 Thu, 1 Feb 2007 16:37:05 GMT http://www.epinions.com/content_314185059972?linkin_id=8003929 http://www.epinions.com/content_305597025924?linkin_id=8003929 rating: 1/5 by: Epinions Author jezmarsh - WE PAID $69.99 FOR AN EXTENDED WARRANTY ON AN IPOD. THE CLIP THAT THEY SOLD US WITH IT BROKE AND THE IPOD FELL. WE BROUGHT IT BACK TO BE REPAIRED, ONLY TO FIND THAT THE EXTENDED WARRANTY ONLY COVERS MANUFACTURER'S DEFECTS, UNLESS THE DAMAGE IS FROM AN... http://www.epinions.com/content/submit.html/comment_~305597025924 Sat, 13 Jan 2007 12:41:13 GMT http://www.epinions.com/content_305597025924?linkin_id=8003929 http://www.epinions.com/content_301153685124?linkin_id=8003929 rating: 1/5 by: Epinions Author paradise77 - TERRIBLE!! Do not buy anything online from Best Buy. I bought 2 Ipods for Christmas and was to receive 2 Best Buy gift cards valued at $20 and $30, respectively. When the Ipods came, no gift cards were sent. I contacted Best Buy, and they said that... http://www.epinions.com/content/submit.html/comment_~301153685124 Wed, 3 Jan 2007 19:15:46 GMT http://www.epinions.com/content_301153685124?linkin_id=8003929