© 1999-2009 Shopping.com, Inc. This feed is subject to our terms of use: http://www.epinions.com/help/rss_terms http://www.epinions.com/pr-Online_Stores_Services-HomeAnnex Recent reviews written about HomeAnnex en-us 80 80 http://www.epinions.com/pr-Online_Stores_Services-HomeAnnex http://img.epinions.com/images/opti/a9/59/pr-Online_Stores_Services-HomeAnnex-resized80.gif http://www.epinions.com/content_478682123908?linkin_id=8003929 rating: 5/5 by: Epinions Author ps3collier - This site is one of the first places I look for low prices on high quality items.  I have had only positive experiences with homeannex.com.Over the past five years, I have purchased items from homeannex.com for five different projects... http://www.epinions.com/content/submit.html/comment_~478682123908 Fri, 24 Jul 2009 03:34:01 GMT http://www.epinions.com/content_478682123908?linkin_id=8003929 http://www.epinions.com/content_474082610820?linkin_id=8003929 rating: 1/5 by: Epinions Author tashw - WARNING!!!!! STAY AWAY!!!! HORRIBLE, HORRIBLE SERVICE!!!! I made an order there 4 months ago and still haven't received it!! I have tried contacting their "live help" (which doesn't actually exist), I've tried emails, and phone numbers, and have never... http://www.epinions.com/content/submit.html/comment_~474082610820 Tue, 16 Jun 2009 01:27:52 GMT http://www.epinions.com/content_474082610820?linkin_id=8003929 http://www.epinions.com/content_470168997508?linkin_id=8003929 rating: 1/5 by: Epinions Author watchdog61 - HOMEANNEX is in TROUBLE!  They will gladly take your order and process your credit card, but there is no customer service and no fulfillment of my order to date.  NOT RECOMMENDED -- LET THE CONSUMER BEWARE!  Their prices are competitive,... http://www.epinions.com/content/submit.html/comment_~470168997508 Tue, 12 May 2009 17:48:15 GMT http://www.epinions.com/content_470168997508?linkin_id=8003929 http://www.epinions.com/content_468927680132?linkin_id=8003929 rating: 1/5 by: Epinions Author desertrosey - HORRIBLE CUSTOMER SERVICE, actually NO CUSTOMER SERVICE.  Won't answer emails regarding status of my order.  Phone numbers are invalid or disconnected.  The one number I found that was working was a messaging service hired by a... http://www.epinions.com/content/submit.html/comment_~468927680132 Fri, 1 May 2009 17:56:54 GMT http://www.epinions.com/content_468927680132?linkin_id=8003929 http://www.epinions.com/content_468551569028?linkin_id=8003929 rating: 1/5 by: Epinions Author clicker987654 - Take my free advice stay away from this company.  Everyone is having a problem with them.  Call the BBB and see how many complaints they have just in the last few weeks.  There is no live support and just try to get a return call or... http://www.epinions.com/content/submit.html/comment_~468551569028 Tue, 28 Apr 2009 11:46:10 GMT http://www.epinions.com/content_468551569028?linkin_id=8003929 http://www.epinions.com/content_468269239940?linkin_id=8003929 rating: 1/5 by: Epinions Author shumwalker - The company must be going out of business since both the sales and customer service phone lines tell you to send them an email and then hang up. I am still holding the wrong hardware and there seems to be no hope in getting a refund after 9  months... http://www.epinions.com/content/submit.html/comment_~468269239940 Sat, 25 Apr 2009 19:10:54 GMT http://www.epinions.com/content_468269239940?linkin_id=8003929 http://www.epinions.com/content_467700977284?linkin_id=8003929 rating: 1/5 by: Epinions Author sk8ter1234 - ORDERED 24 DOOR KNOBS AND 24 BACK PLATES 1/27/09.JUST FOUND OUT FRIDAY, THE ORDER IS READY AND FROZEN DUE TO HOME ANNEX FAILURE TO PAY THE VENDOR.THIS IS A FRAUDULENT TRANSACTION. DO NOT, DO NOT, DO NOT DO BUSINESS WITH THIS COMPANY. THEY ARE A... http://www.epinions.com/content/submit.html/comment_~467700977284 Mon, 20 Apr 2009 18:06:58 GMT http://www.epinions.com/content_467700977284?linkin_id=8003929 http://www.epinions.com/content_467237179012?linkin_id=8003929 rating: 1/5 by: Epinions Author starvin741 - Ordered a product online because price was lower than anywhere else.  Waited a month, no delivery.  Spent two days, 5 hours each day, sending emails and trying to get through to customer service on the phone.  When we finally reached... http://www.epinions.com/content/submit.html/comment_~467237179012 Thu, 16 Apr 2009 12:28:41 GMT http://www.epinions.com/content_467237179012?linkin_id=8003929 http://www.epinions.com/content_466188078724?linkin_id=8003929 rating: 1/5 by: Epinions Author rvpcw - Be Cautious  This outfit refused to replace an item that arrived damaged.  They also have a poor customer service department that keeps you on hold each time you call for 15 to 30 minutes.  They made promises to return telephone calls, but... http://www.epinions.com/content/submit.html/comment_~466188078724 Thu, 9 Apr 2009 09:35:54 GMT http://www.epinions.com/content_466188078724?linkin_id=8003929 http://www.epinions.com/content_466131914372?linkin_id=8003929 rating: 1/5 by: Epinions Author corgidad - WORST ONLINE SHOPPING EXPERIENCE EVER!! This company should be put out of business. I ordered bathroom accessories that never came. They lied about the shipping time, and when it didn't arrive, they said it would take another six weeks to arrive. They... http://www.epinions.com/content/submit.html/comment_~466131914372 Mon, 6 Apr 2009 09:37:53 GMT http://www.epinions.com/content_466131914372?linkin_id=8003929 http://www.epinions.com/content_465501785732?linkin_id=8003929 rating: 1/5 by: Epinions Author cdavis22 - Worst company I have ever dealt with.  I ordered cabinet hardware over two months ago and never received the order.  When I called customer service and had time to wait the thirty minutes it took to get someone on the phone I was first... http://www.epinions.com/content/submit.html/comment_~465501785732 Tue, 31 Mar 2009 15:57:12 GMT http://www.epinions.com/content_465501785732?linkin_id=8003929 http://www.epinions.com/content_465491168900?linkin_id=8003929 rating: 1/5 by: Epinions Author payingconsumer - By far the Worst company to deal with. My 2-3 week order time is at 7 weeks now. Expect long waits to customer no-service and no replies to e-mails. Found out today that they can't fill my order. Went back on the sales site and the item is still... http://www.epinions.com/content/submit.html/comment_~465491168900 Tue, 31 Mar 2009 14:31:54 GMT http://www.epinions.com/content_465491168900?linkin_id=8003929 http://www.epinions.com/content_463961820804?linkin_id=8003929 rating: 1/5 by: Epinions Author landlord1 - NEVER ORDER FROM THESE PEOPLE!  Home Annex, operating several 'front' web marketers ('Decor 66' and others, under 'Nieman New York' umbrella, apparently) is either a total fraud or completely incompetent.  In November, I ordered three toilets... http://www.epinions.com/content/submit.html/comment_~463961820804 Tue, 17 Mar 2009 11:33:54 GMT http://www.epinions.com/content_463961820804?linkin_id=8003929 http://www.epinions.com/content_463364918916?linkin_id=8003929 rating: 1/5 by: Epinions Author whirlgirlz - I canceled an order before it even shipped (as weeks had passed and I needed the item for a remodel) and was not given a refund. After long hours on hold, dealing with rude and dismissive customer service, and just plain being ignored - I finally left it... http://www.epinions.com/content/submit.html/comment_~463364918916 Tue, 10 Mar 2009 14:21:11 GMT http://www.epinions.com/content_463364918916?linkin_id=8003929 http://www.epinions.com/content_463203110532?linkin_id=8003929 rating: 1/5 by: Epinions Author jmabbmd - Never Again will I do business with HomeAnnex.  They have my money, I returned the product and they still have my money.  I have been dealing with them since the purchase in October 2008. First, they debited by credit... http://www.epinions.com/content/submit.html/comment_~463203110532 Sun, 8 Mar 2009 23:23:40 GMT http://www.epinions.com/content_463203110532?linkin_id=8003929 http://www.epinions.com/content_462949748356?linkin_id=8003929 rating: 1/5 by: Epinions Author jzcohen - I ordered a desklamp. HomeAnnex promptly charged my credit card--as expected. But then my lamp did not ship for a while. I e-mailed HomeAnnex through the Google Checkout interface several times, and did not receive a reply. I also sent a cancellation... http://www.epinions.com/content/submit.html/comment_~462949748356 Fri, 6 Mar 2009 03:38:41 GMT http://www.epinions.com/content_462949748356?linkin_id=8003929 http://www.epinions.com/content_462184418948?linkin_id=8003929 rating: 1/5 by: Epinions Author captrat - Like many of you I'm VERY disappointed with my experience with HomeAnnex, BUT MAYBE I CAN OFFER SOME GLIMMER OF HOPE...KEEP READING!  Learn from all of us that didn't check out epinions first!  STAY AWAY FROM HOMEANNEX.COM as... http://www.epinions.com/content/submit.html/comment_~462184418948 Thu, 26 Feb 2009 13:05:19 GMT http://www.epinions.com/content_462184418948?linkin_id=8003929 http://www.epinions.com/content_461996134020?linkin_id=8003929 rating: 1/5 by: Epinions Author estancik - I purchased some cabinet hardware through Amerock.com which is a part of Home Annex.  I purchased from them because they had the best prices and "free shipping" but had a handling fee.  Had I know they were apart of Home Annex I would have... http://www.epinions.com/content/submit.html/comment_~461996134020 Tue, 24 Feb 2009 17:53:55 GMT http://www.epinions.com/content_461996134020?linkin_id=8003929 http://www.epinions.com/content_461976342148?linkin_id=8003929 rating: 1/5 by: Epinions Author tridentwhite - !Avoid Home Annex! Home Annex has a lot of hidden and misguiding features. First of all is their 'lead time' schlock. It is unexplained. It means (as I found out to my dismay) to add that many weeks to your order before it even begins to be processed to... http://www.epinions.com/content/submit.html/comment_~461976342148 Tue, 24 Feb 2009 14:08:15 GMT http://www.epinions.com/content_461976342148?linkin_id=8003929 http://www.epinions.com/content_460645895812?linkin_id=8003929 rating: 1/5 by: Epinions Author hbarry - I ordered two floor lamps on July 16, 2008, and they were continually backordered. I tried canceling the order in December 2008. I was told that the product was not shipped, but that it could not be cancelled. The products arrived mid-January 2009, and... http://www.epinions.com/content/submit.html/comment_~460645895812 Wed, 11 Feb 2009 13:29:00 GMT http://www.epinions.com/content_460645895812?linkin_id=8003929 http://www.epinions.com/content_460610375300?linkin_id=8003929 rating: 1/5 by: Epinions Author cwrfarm - "I ordered without reading reviews. Big mistake. I received damaged merchandise and could not get service through email or phone to correct the... http://www.epinions.com/content/submit.html/comment_~460610375300 Wed, 11 Feb 2009 02:27:22 GMT http://www.epinions.com/content_460610375300?linkin_id=8003929 http://www.epinions.com/content_460055285380?linkin_id=8003929 rating: 1/5 by: Epinions Author evergreenmom - I will never buy from Home Annex again and advise everyone else not to.  I tried to return a small item  purchased from Home Annex and have never had such trouble- and have never gotten reinbursement.  After many requests, I finally got... http://www.epinions.com/content/submit.html/comment_~460055285380 Thu, 5 Feb 2009 14:41:01 GMT http://www.epinions.com/content_460055285380?linkin_id=8003929 http://www.epinions.com/content_459957440132?linkin_id=8003929 rating: 1/5 by: Epinions Author jtarr0308 - Here's the drill they put me through.  1) Showed my ordered item as in-stock, charged my credit card immediately upon confirmation of order.  2) Never shipped my order.  3) After 3 weeks, I ordered from somewhere else who actually had... http://www.epinions.com/content/submit.html/comment_~459957440132 Wed, 4 Feb 2009 14:16:27 GMT http://www.epinions.com/content_459957440132?linkin_id=8003929 http://www.epinions.com/content_459859267204?linkin_id=8003929 rating: 1/5 by: Epinions Author bmiranda - They sent me the wrong light.  It took several calls (more than 5) to customer service and 3 months to recieve the correct one.  Each call to customer service was NO LESS THAN 30 MINS of waiting until I could speak with someone.  The... http://www.epinions.com/content/submit.html/comment_~459859267204 Tue, 3 Feb 2009 15:43:10 GMT http://www.epinions.com/content_459859267204?linkin_id=8003929 http://www.epinions.com/content_459767910020?linkin_id=8003929 rating: 1/5 by: Epinions Author johnsommer - Terrible service - You cannot return anything - Make sure before you order it is what you want - I've been trying to return a $149.00 item for three months now!!!Spend a couple of dollars more and shop somewhere else - You will hate buying from this... http://www.epinions.com/content/submit.html/comment_~459767910020 Mon, 2 Feb 2009 18:04:47 GMT http://www.epinions.com/content_459767910020?linkin_id=8003929