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This feed is subject to our terms of use: http://www.epinions.com/help/rss_terms http://www.epinions.com/pr-Online_Stores_Services-Ira_Wood_Sons_Inc Recent reviews written about Ira Wood & Sons, Inc. en-us 80 80 http://www.epinions.com/pr-Online_Stores_Services-Ira_Wood_Sons_Inc http://img.epinions.com/images/opti/3f/a9/pr-Online_Stores_Services-Ira_Wood_Sons_Inc-resized80.gif http://www.epinions.com/content_475044351620?linkin_id=8003929 rating: 1/5 by: Epinions Author pzzdoff - never received my full order.given everyone possible excuse in the book, most of which upon investigation were outright lies.they never did what they claimed they were doing for me to get me the missing item.I never received the last item and finally had... http://www.epinions.com/content/submit.html/comment_~475044351620 Wed, 24 Jun 2009 07:21:04 GMT http://www.epinions.com/content_475044351620?linkin_id=8003929 http://www.epinions.com/content_472545922692?linkin_id=8003929 rating: 1/5 by: Epinions Author steve565 - Not impressed! Ordered sink and high end faucet was told 2-3 weeks. They said everything would ship together. I got confirmation email of order and noticed shipping address was wrong. Called back and left messages and emailed sales to change the address... http://www.epinions.com/content/submit.html/comment_~472545922692 Tue, 2 Jun 2009 11:51:40 GMT http://www.epinions.com/content_472545922692?linkin_id=8003929 http://www.epinions.com/content_470952480388?linkin_id=8003929 rating: 1/5 by: Epinions Author kattat3 - Horrible Customer service and many lies waiting for a sump pump that we paid for 5 days shipping on and a month later still no pump. I don't know how they have stayed in business, must be a lot of one time buyers is all I can think of.  Our pump... http://www.epinions.com/content/submit.html/comment_~470952480388 Tue, 19 May 2009 11:29:04 GMT http://www.epinions.com/content_470952480388?linkin_id=8003929 http://www.epinions.com/content_466897702532?linkin_id=8003929 rating: 1/5 by: Epinions Author phbl - I made a mistake and should have read the reviews first. I ordered an "in-stock" faucet with 2 day delivery. My experience and perceptions as follows:1. I should have taken the warning when I received notification that my order had been "approved". I... http://www.epinions.com/content/submit.html/comment_~466897702532 Mon, 13 Apr 2009 13:15:26 GMT http://www.epinions.com/content_466897702532?linkin_id=8003929 http://www.epinions.com/content_464800484996?linkin_id=8003929 rating: 1/5 by: Epinions Author beastmanstl - The item I bought was broken when received and they still charged me a 25% restock fee to return the item. I didn't want the same item and they didn't have anything in the same price range that I wanted. But they insisted on a 25% fee even though the... http://www.epinions.com/content/submit.html/comment_~464800484996 Tue, 24 Mar 2009 23:22:51 GMT http://www.epinions.com/content_464800484996?linkin_id=8003929 http://www.epinions.com/content_464052457092?linkin_id=8003929 rating: 1/5 by: Epinions Author feelfree - BEWARE!!!! Last fall, after horrible customer service, I verbally cancelled all orders with an Ira Woods customer service representative.   Last week, they sent a backordered item.  I refused the package.  Now, they have charged me 50% of... http://www.epinions.com/content/submit.html/comment_~464052457092 Tue, 17 Mar 2009 12:51:20 GMT http://www.epinions.com/content_464052457092?linkin_id=8003929 http://www.epinions.com/content_462834863748?linkin_id=8003929 rating: 1/5 by: Epinions Author working-nurse - TERRIBLE!! HORRIBLE CUSTOMER SUPPORT!! STAY AWAY!!Ira Woods & Sons, Inc. is a farce!!  I order via telephone and received the WRONG finish. (The guy taking my order says either they 'pulled' the wrong item or he 'hit' the wrong... http://www.epinions.com/content/submit.html/comment_~462834863748 Thu, 5 Mar 2009 11:08:35 GMT http://www.epinions.com/content_462834863748?linkin_id=8003929 http://www.epinions.com/content_462326435460?linkin_id=8003929 rating: 1/5 by: Epinions Author bri823 - Horrible customer service.  I ordered clips for an undermount sink and a cutting board.  When I didn't have them 2 weeks later, I called and was told they would be shipped that day.  When I didn't have them 4 days later (and the Friday... http://www.epinions.com/content/submit.html/comment_~462326435460 Fri, 27 Feb 2009 23:43:32 GMT http://www.epinions.com/content_462326435460?linkin_id=8003929 http://www.epinions.com/content_461083938436?linkin_id=8003929 rating: 1/5 by: Epinions Author done-this - Strong words of advice to anyone who wants to purchase from this company and any of their websites - DON'T.  Please do yourself a favor - take very seriously all the negative reviews about this company that are posted throughout the... http://www.epinions.com/content/submit.html/comment_~461083938436 Sun, 15 Feb 2009 22:10:16 GMT http://www.epinions.com/content_461083938436?linkin_id=8003929 http://www.epinions.com/content_460825529988?linkin_id=8003929 rating: 1/5 by: Epinions Author jkrksk - Order was purchased with two-day shipping but was shipped ground.  While I was refunded the difference after brining this to their attention, irawoods.com's attitude is terrible--as if I had done something wrong.  There is technically nothing... http://www.epinions.com/content/submit.html/comment_~460825529988 Fri, 13 Feb 2009 06:20:13 GMT http://www.epinions.com/content_460825529988?linkin_id=8003929 http://www.epinions.com/content_460768185988?linkin_id=8003929 rating: 5/5 by: Epinions Author wheezer1224 - I ordered a Nu-Wave oven from Ira Wood & Sons on 2/9/2009. I then read some of the reviews left by others and got nervous. I received my oven on 2/12/2009 in perfect condition. The transaction was handled perfectly from start to finish and I am very... http://www.epinions.com/content/submit.html/comment_~460768185988 Thu, 12 Feb 2009 16:53:05 GMT http://www.epinions.com/content_460768185988?linkin_id=8003929 http://www.epinions.com/content_459419324036?linkin_id=8003929 rating: 1/5 by: Epinions Author epinionisgood - These people are a complete scam. I waited 2.5 hours on hold to get to a customer service rep. The way they scam you is by feeling out how much you know about plumbing, once they can tell you are new at this they "helpfully" direct you to fill out the... http://www.epinions.com/content/submit.html/comment_~459419324036 Fri, 30 Jan 2009 04:34:28 GMT http://www.epinions.com/content_459419324036?linkin_id=8003929 http://www.epinions.com/content_459348086404?linkin_id=8003929 rating: 1/5 by: Epinions Author shipton - Stay away from this company if you can.  I ordered some cutlery from them on saturday 1/24/09.  I have emailed them to find out when they knives will be shipped 4 times and have not gotten a response yet.  The price was good but the... http://www.epinions.com/content/submit.html/comment_~459348086404 Thu, 29 Jan 2009 12:39:23 GMT http://www.epinions.com/content_459348086404?linkin_id=8003929 http://www.epinions.com/content_457388363396?linkin_id=8003929 rating: 1/5 by: Epinions Author jaymes_la - Horrible experience. Every item had to be shipped separately, and took weeks to arrive.  Customer service was non existent.  Don't ever do a special order item with these guys cause you are stuck with it.  Get it someplace local, these... http://www.epinions.com/content/submit.html/comment_~457388363396 Sun, 11 Jan 2009 00:00:22 GMT http://www.epinions.com/content_457388363396?linkin_id=8003929 http://www.epinions.com/content_457124908676?linkin_id=8003929 rating: 1/5 by: Epinions Author espositf - I ordered a sump pump on 12/27/08 and the item said it usually ships in 5 - 7 days.  It still has not shipped and OBTW they charge your credit card immediately.  I keep asking for estimated shipping dates every other day and they just keep... http://www.epinions.com/content/submit.html/comment_~457124908676 Thu, 8 Jan 2009 13:34:56 GMT http://www.epinions.com/content_457124908676?linkin_id=8003929 http://www.epinions.com/content_456931053188?linkin_id=8003929 rating: 1/5 by: Epinions Author nyc_life - Ira Wood & Sons was the the absolute worst company to due business with. I ordered a Cardiff Bath Vanity that took 6 weeks to get to me. Then the vanity came with no top!!! How do u sell a vanity with no top???? Then I called customer... http://www.epinions.com/content/submit.html/comment_~456931053188 Tue, 6 Jan 2009 19:43:20 GMT http://www.epinions.com/content_456931053188?linkin_id=8003929 http://www.epinions.com/content_456600882820?linkin_id=8003929 rating: 1/5 by: Epinions Author kinzer - I ordered a egg poacher and wanted to return it.They will not refund to my credit card...They will only give store credit... They also charge a 25% stocking fee.. I wish I had checked into thier return policy before I ordered..It goes on and... http://www.epinions.com/content/submit.html/comment_~456600882820 Sat, 3 Jan 2009 18:51:40 GMT http://www.epinions.com/content_456600882820?linkin_id=8003929 http://www.epinions.com/content_456554679940?linkin_id=8003929 rating: 1/5 by: Epinions Author Sigismond - Well, this is an update to my review. After 6 weeks Ira Wood decided to refund my money WITHOUT charging for processing (!!!) due to the fact, that items which were supposedly in their warehouse available for immediate shipment were actually not in... http://www.epinions.com/content/submit.html/comment_~456554679940 Sat, 3 Jan 2009 09:28:04 GMT http://www.epinions.com/content_456554679940?linkin_id=8003929 http://www.epinions.com/content_456512474756?linkin_id=8003929 rating: 1/5 by: Epinions Author rstde - We order lots of product on line for our property company.  This is the worst on-line company I have seen.  They are completely unresponsive once you have ordered from them.  You can get no information, no ship dates, no progress, can't... http://www.epinions.com/content/submit.html/comment_~456512474756 Fri, 2 Jan 2009 23:22:39 GMT http://www.epinions.com/content_456512474756?linkin_id=8003929 http://www.epinions.com/content_455491292804?linkin_id=8003929 rating: 1/5 by: Epinions Author k6pij - We ordered an item that we were later told was no longer available. We were charged for the item at the time of order and now 3 weeks later they have still refused to credit our money back. Do not due busines with this retailer. They are not a good... http://www.epinions.com/content/submit.html/comment_~455491292804 Sun, 21 Dec 2008 13:35:30 GMT http://www.epinions.com/content_455491292804?linkin_id=8003929 http://www.epinions.com/content_455244025476?linkin_id=8003929 rating: 5/5 by: Epinions Author saw46 - After ordering, I found these reviews and became very anxious about how my order would progress.  It was, however, a GREAT experiance.The items in my order were glass,--very fragile.  No Problem.  I received my order, very, very, well... http://www.epinions.com/content/submit.html/comment_~455244025476 Thu, 18 Dec 2008 23:44:53 GMT http://www.epinions.com/content_455244025476?linkin_id=8003929 http://www.epinions.com/content_453616373380?linkin_id=8003929 rating: 1/5 by: Epinions Author gabby1313 - Would NEVER do business with them again. A tabletop we received was noted to have a sizeable defect in the wood. They were willing to work with us in getting the HEAVY table repackaged and returned after weeks of phone calls/emails and pictures sent... http://www.epinions.com/content/submit.html/comment_~453616373380 Wed, 3 Dec 2008 13:00:21 GMT http://www.epinions.com/content_453616373380?linkin_id=8003929 http://www.epinions.com/content_452705947268?linkin_id=8003929 rating: 1/5 by: Epinions Author lisaba - Do no use this company. I ordered a toilet part, and was told it was a special order and would take 1-2 weeks. My entire remodel is on hold for this part. After two weeks I was told it was on its way. After 3 weeks I called, and was transferred to... http://www.epinions.com/content/submit.html/comment_~452705947268 Tue, 25 Nov 2008 18:13:33 GMT http://www.epinions.com/content_452705947268?linkin_id=8003929 http://www.epinions.com/content_452009037444?linkin_id=8003929 rating: 1/5 by: Epinions Author formann - I purchased a Villeroy & Boch wash basin on 09/30/08. The sales staff was friendly and helpful. I was told to expect the basin in about 3 weeks. It arrived 10/28/08 in a shattered condition. I immediately contacted IW and a case number and person... http://www.epinions.com/content/submit.html/comment_~452009037444 Thu, 20 Nov 2008 16:27:25 GMT http://www.epinions.com/content_452009037444?linkin_id=8003929 http://www.epinions.com/content_443462422148?linkin_id=8003929 rating: 1/5 by: Epinions Author newyorkneon - Terrible place.  I redid my whole house and stupidly thought it was a better deal to order from them vs. getting items locally.  I worked with a Diane on their team and when trying to get the sale; she assured us verbally that they'd work with... http://www.epinions.com/content/submit.html/comment_~443462422148 Mon, 17 Nov 2008 13:09:33 GMT http://www.epinions.com/content_443462422148?linkin_id=8003929