Epinions Recent Reviews for GolfSmith

GolfSmith: Worthless

Wed, 7 Oct 2009 21:03:35 GMT

rating: 1/5 by: Epinions Author wkillham - Unbelievable ~ Ordered a tennis racquet stringer and some strings. After two weeks they emailed me that the stringer was no longer available. After another two weeks dealing with customer service they finally agreed to get the newer model...

GolfSmith: useless service-maximum price

Sat, 1 Aug 2009 02:09:35 GMT

rating: 1/5 by: Epinions Author gilbert47 - Golfsmith is like a used car lot. People working there are either forced to sell badly or are just morons. Dont waste your time...

GolfSmith: Just like my 5th grade progress report - UNSATISFACTORY / NEEDS IMPROVEMENT

Tue, 30 Jun 2009 13:22:25 GMT

rating: 1/5 by: Epinions Author consumerasdf - My experience of shopping at GolfSmith could be described as nothing better than poor. The lack of attention to details by the customer service representatives caused&nb
sp;me to
finally receive my customized clubs 2 months af...

GolfSmith: Worst customer service experience in years

Sun, 21 Jun 2009 10:22:14 GMT

rating: 1/5 by: Epinions Author smhilton - I was a bit shocked at how bad their customer service is. I ordered an email gift certificate for father's day that didn't show up. After waiting on hold for a while, they answered and fairly rudely said it takes 24 hours (which it had...

GolfSmith: Brutal

Mon, 22 Dec 2008 12:40:15 GMT

rating: 1/5 by: Epinions Author f_n_bandits - I will never be using this service again. I ordered a $300 golf gps over a month ago. It has still not arrived. Golf Smith refuses to assist in this situation. They say that it out of there hands. Now I have paid the...

GolfSmith: HORRIBLE!!!!!!!!!!!!!!!

Fri, 18 Jul 2008 11:37:23 GMT

rating: 1/5 by: Epinions Author golf1234 - Ordering from golfsmith has been the single worst experience ever. It basically took them 2 weeks to process the order and it might have been longer if I didn't pay attention to the status. When Icalled to see what was the status they never put the...

GolfSmith: Sold me Used Tennis Shoes as New

Wed, 13 Feb 2008 17:02:30 GMT

rating: 1/5 by: Epinions Author dkawasak - I purchased a pair of nike tennis shoes online and they arrived on time... but used! no like someone tried them out in the store.. but it as if someone had bought them, took them out side and played tennis in them. The sole was black, with creases and...

GolfSmith: Awful

Wed, 10 Oct 2007 18:02:30 GMT

rating: 1/5 by: Epinions Author danm26 - Terrible service, International customer one excuse after another, I would recommend carving some clubs out of anything you can find before ordering from...

GolfSmith: A Par Experience, plus Guarantees! Golfsmith Online Store

Wed, 12 Sep 2007 23:28:06 GMT

rating: 4/5 by: Epinions Author JBduckling - Sometimes you have to test the waters. Against the Epinions over-all rating of two stars, I still ordered a golf club from Golfsmith.com. Frankly, I was pleased! First, Golfsmith advertises itself as "The Ultimate Golf Company." Judging from its...

GolfSmith: Very poor customer service

Mon, 3 Sep 2007 14:06:48 GMT

rating: 1/5 by: Epinions Author coolbrew - What has happened to customer service at GolfSmith? I have found that there is none. I ordered a certain brand of golf ball, they shipped the wrong kind which I returned and now they refuse to correct their error. I have e-mailed customer service many...

GolfSmith: Maybe I Was Just Lucky, But...

Thu, 16 Aug 2007 17:32:55 GMT

rating: 5/5 by: Epinions Author liviniseasy - I recently placed my first order from GolfSmith, and couldn't have been happier! Everything I bought was on sale, and I got some incredible deals. The only "problem" I had was that the order was sent in many separate shipments, and the last one did...

GolfSmith: Hate it! I spend alot on golf...will not with GS

Fri, 22 Jun 2007 02:44:21 GMT

rating: 1/5 by: Epinions Author myopinionii - No knowledge sales caddies! Minimal help even when "you" have to ask! Online is the same, they tell you one thing and mean another. I ordered a product so i can pickup in store, mind you it said in stock at this location, but received a call from the...

GolfSmith: Nice site, terrible customer service.

Tue, 15 May 2007 19:41:40 GMT

rating: 1/5 by: Epinions Author phead2 - Don't buy online, they have sent me to collections for an order I never received. They keep telling they have credited my account yet it (the debt) has already been sold off to some third party collector. I am at a loss as to what to do about...

GolfSmith: Do not buy from Golfsmith!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Sat, 24 Feb 2007 12:01:12 GMT

rating: 1/5 by: Epinions Author embtruss - I will never buy from this online company. I Waited for a credit for 4 months from this online company. Had to get help from the golf club makers, which finally was resolved after a credit card complaint filed AND better business bureau inquiry. Do...

GolfSmith: No clubs and No words from them.

Mon, 12 Feb 2007 13:27:18 GMT

rating: 1/5 by: Epinions Author yamadataro - They sell the clubs they don't have. I ordered the club on their website. A few days later, they sent me a confirmation mail that they shipped the product, but they never arrived. I called them after 10 days. They said they don't have the club...

GolfSmith: Golfsmith lacks credibility and displays a breach of confidence.

Tue, 6 Feb 2007 14:17:02 GMT

rating: 1/5 by: Epinions Author randomhouse - I ordered a Tommy Armour AyrTime 430cc Driver. The salesperson on the phone averred the item was in stock, but would ship three days later. The salesperson gave a confirmation order number, which can be used to track the item later. Three days passed...

GolfSmith: Get the feeling they don't care, they made their sale...

Tue, 30 Jan 2007 16:38:30 GMT

rating: 2/5 by: Epinions Author seabear - I purchased 3 dozen golf ball with the intention of giving them as gifts. The boxes arrived torn and were in no condition to be given as gifts. I contacted the store via e mail and after two weeks have yet to here back from...

GolfSmith: Great Selection---BUT--Purchase At Your Own Risk

Mon, 30 Oct 2006 14:43:55 GMT

rating: 2/5 by: Epinions Author berniez40 - I have mixed feelings about this company. The site is exceptionally well mapped out, and placing orders is an absolute breeze. Their selection is superior, and ease of placing the order is top notch.......BUT.....When the rubber meets the road, their...

GolfSmith: BOTTOM OF THE HEAP

Wed, 11 Oct 2006 18:44:15 GMT

rating: 1/5 by: Epinions Author razzamataz - WILL NEVER USE THIS SITE AGAIN RETURNED GOODS STILL AWAITING REFUND STILL AWAITING REPLY FROM COUNTLESS EMAILS DISGUSTING WAY TO RUN A COMPANY NOW REFUSE TO ANSWER EMAILS IF THEY COME GOOD I'LL RETRACT DON'T HOLD YOUR BREATH THIS COULD BE YOU:...

GolfSmith: terrible, worst on line experience I have ever had

Tue, 25 Jul 2006 12:08:52 GMT

rating: 1/5 by: Epinions Author titan84 - I would not buy ever again at this on line golf store. I cancelled an order, I was put on hold and then they said it was cancelled since they had to call one of their stores. So what happens a few days later the order is shipped. I called and again was...

GolfSmith: Avoid items on backorder. it takes too long to get them.

Fri, 14 Jul 2006 13:33:51 GMT

rating: 3/5 by: Epinions Author prasad1993 - product range good. But they too long to ship the items. Online order status format is very confusing. They don't bother to give the revised shipping schedule unless you chase them. However no complaints on packaging, quality and accuracy. Also i was...

GolfSmith: Great in-store and online experience. Highly recommend!

Mon, 26 Jun 2006 23:23:09 GMT

rating: 5/5 by: Epinions Author bepanie - I have shopped this store in person (Sioux Falls SD 10th St and 41st locations) and online. Excellent knowledgable staff in the store. Their online site is a little sluggish and the ordering screens seems to run slow as well. However, great overall...

GolfSmith: 2 vacation hrs in store chasing employees, frustrating internet communication, Bad service!

Mon, 17 Apr 2006 13:58:50 GMT

rating: 2/5 by: Epinions Author racine1otter - While on vacation I walked into the Parkmeadows store in Denver to find a bag and putter. Service help was spotty with 1 in 3 knowing or willing to help. I had to order a bag on their instore online computer myself and prepaid for birthday present...

GolfSmith: Great company for all your clubmaking needs

Tue, 22 Mar 2005 15:31:00 GMT

rating: 5/5 by: Epinions Author roblanderson - Golfsmith is a great place to everything you need for clubmaking. For the most part, my orders have been correct (the few troubles I've had have been quickly taken care of) and delivery time is quick as well. -Rob ------------ Rob Anderson...