© 1999-2009 Shopping.com, Inc. This feed is subject to our terms of use: http://www.epinions.com/help/rss_terms http://www.epinions.com/pr-Online_Stores_Services-Play_com Recent reviews written about Play.com en-us 80 80 http://www.epinions.com/pr-Online_Stores_Services-Play_com http://img.epinions.com/images/opti/01/0d/pr-Online_Stores_Services-Play_com-resized80.gif http://www.epinions.com/content_492898127492?linkin_id=8003929 rating: 3/5 by: Epinions Author fangio92 - I ordered many items at Play and everything went fine. The prices are generally very competitive, but not always. The delivery is quite fast for items on stock. Those on order may take up to several weeks. They don't have many references.The problem... http://www.epinions.com/content/submit.html/comment_~492898127492 Tue, 24 Nov 2009 17:11:22 GMT http://www.epinions.com/content_492898127492?linkin_id=8003929 http://www.epinions.com/content_484312256132?linkin_id=8003929 rating: 2/5 by: Epinions Author kevs1970 - As has been mentioned before, Play are good when things go OK, but stink when you need to return something. You can't even phone them up now - all you get is a recorded message saying this service is currently unavailabe. What with that, and them not... http://www.epinions.com/content/submit.html/comment_~484312256132 Fri, 11 Sep 2009 18:16:04 GMT http://www.epinions.com/content_484312256132?linkin_id=8003929 http://www.epinions.com/content_455633440388?linkin_id=8003929 rating: 1/5 by: Epinions Author ben101 - went to buy sony ericsson w980.It was a good price ,250 sterling.The site insists you change currency as i'm in ireland.As the euro is almost on par with sterling i reckoned about 265 tops.What do you think the stirling price was? E270 ,E290?A gigantic... http://www.epinions.com/content/submit.html/comment_~455633440388 Thu, 7 May 2009 07:43:44 GMT http://www.epinions.com/content_455633440388?linkin_id=8003929 http://www.epinions.com/content_464729181828?linkin_id=8003929 rating: 1/5 by: Epinions Author pikeman - Three weeks no flashdrive. Completed their online form to notify them. No response. Phoned Customer Service - utterly useless... http://www.epinions.com/content/submit.html/comment_~464729181828 Tue, 24 Mar 2009 07:37:39 GMT http://www.epinions.com/content_464729181828?linkin_id=8003929 http://www.epinions.com/content_452648472196?linkin_id=8003929 rating: 1/5 by: Epinions Author akodong - Play.com dispatch their items from the channel Islands and thus avoid charging value added tax.Have bought two items on the Thursday night and it is now Tuesday, with the status still 'order placed'. 4.5 days and the order is still not confirmed. The... http://www.epinions.com/content/submit.html/comment_~452648472196 Tue, 25 Nov 2008 08:34:58 GMT http://www.epinions.com/content_452648472196?linkin_id=8003929 http://www.epinions.com/content_434979376772?linkin_id=8003929 rating: 1/5 by: Epinions Author gbscalex - The worst customer service I have ever encountered (and that is saying something...) Be aware that this company is based in Jersey and any court action in support of your consumer rights would have to be in Jersey under their law. I will certainly not be... http://www.epinions.com/content/submit.html/comment_~434979376772 Wed, 25 Jun 2008 17:33:09 GMT http://www.epinions.com/content_434979376772?linkin_id=8003929 http://www.epinions.com/content_428387700356?linkin_id=8003929 rating: 1/5 by: Epinions Author playahata - Ignorant, Arrogant and Extremely Rude Customer Service Reps!!!!!! Somehow it is my fault that they did not send me an email apparently everyone also received one so i should have aswel!!!!!!!! One operator tells me one thing and the next one says... http://www.epinions.com/content/submit.html/comment_~428387700356 Thu, 1 May 2008 09:45:43 GMT http://www.epinions.com/content_428387700356?linkin_id=8003929 http://www.epinions.com/content_419369488004?linkin_id=8003929 rating: 2/5 by: Epinions Author frankly6062 - THE CUSTOMER SERVICE IS DREADFUL. EMAILS BOUNCE and an answering machine reply "WE ARE SORRY BUT THE TELEPHONE SERVICE IS NOT AVAILABLE AT THE MOMENT" is what you invariably get when you try ringing. I HAVE NEVER BEEN ABLE TO MAKE CONTACT EITHER BY... http://www.epinions.com/content/submit.html/comment_~419369488004 Fri, 22 Feb 2008 10:08:19 GMT http://www.epinions.com/content_419369488004?linkin_id=8003929 http://www.epinions.com/content_413777890948?linkin_id=8003929 rating: 1/5 by: Epinions Author nadia04 - Am unable to contact Play.com customer service. Have no email address and the phone answers with this service is not available. ANYONE GOT CONTACT DETAILS FOR THESE PEOPLE? I have found that the service pretty good to date but now there is a problem... http://www.epinions.com/content/submit.html/comment_~413777890948 Tue, 8 Jan 2008 10:03:45 GMT http://www.epinions.com/content_413777890948?linkin_id=8003929 http://www.epinions.com/content_406880358020?linkin_id=8003929 rating: 1/5 by: Epinions Author ivorbaking - Bought a DS case, but play.com sent me the wrong item. Had to wait two days for a tracking number to return it, and then another week to get a refund. They wouldn't even refund my postage in full (just half of what it actually cost) and you won't find... http://www.epinions.com/content/submit.html/comment_~406880358020 Sat, 3 Nov 2007 07:44:26 GMT http://www.epinions.com/content_406880358020?linkin_id=8003929 http://www.epinions.com/content_401587998340?linkin_id=8003929 rating: 1/5 by: Epinions Author spanner14 - I've been ordering from Play.com for over 4 years now and they've finally incensed me so much that I have vowed to close my account. 6 weeks ago I tried to order an mp3 player as a present for my husband, at a great price - £70 off the rrp... http://www.epinions.com/content/submit.html/comment_~401587998340 Sat, 25 Aug 2007 05:36:43 GMT http://www.epinions.com/content_401587998340?linkin_id=8003929 http://www.epinions.com/content_344255008388?linkin_id=8003929 rating: 3/5 by: Epinions Author kgh00007 - I have purchased quite a lot of things from play.com over the past three years, but recently I feel that the service has gone down hill. The last two items I have ordered took over a week to arrive, one of them has still not arrived on day 9! I... http://www.epinions.com/content/submit.html/comment_~344255008388 Fri, 6 Apr 2007 08:01:31 GMT http://www.epinions.com/content_344255008388?linkin_id=8003929 http://www.epinions.com/content_327787843204?linkin_id=8003929 rating: 1/5 by: Epinions Author daprod - Horrible! I ordered a Region 1 DVD set on Feb 12th from their PLAYUSA.COM website to have it shipped to me here in the US (same billing & shipping address) and later that day I received an email that my order had shipped and should arrive within 3-5... http://www.epinions.com/content/submit.html/comment_~327787843204 Tue, 6 Mar 2007 19:59:42 GMT http://www.epinions.com/content_327787843204?linkin_id=8003929 http://www.epinions.com/content_307435114116?linkin_id=8003929 rating: 2/5 by: Epinions Author jonnybecks - Hello, ordered an xbox 360 bundle and additional games on 28th December when in stock, on 30th had an email to say ring them to check delivvery address for security, and it was still in stock on 30th. On 12 January still no delivery and their website... http://www.epinions.com/content/submit.html/comment_~307435114116 Wed, 17 Jan 2007 14:48:24 GMT http://www.epinions.com/content_307435114116?linkin_id=8003929 http://www.epinions.com/content_304730771076?linkin_id=8003929 rating: 4/5 by: Epinions Author captaind - From the other ratings it seems that people have had either a really good or really bad experience using this site, what with most of the ratings seeming to be either 5 stars or 1 star. Personally I have used Play.com on a number of occasions and... http://www.epinions.com/content/submit.html/comment_~304730771076 Thu, 11 Jan 2007 13:58:04 GMT http://www.epinions.com/content_304730771076?linkin_id=8003929 http://www.epinions.com/content_276100714116?linkin_id=8003929 rating: 2/5 by: Epinions Author moochman26 - Their customer service is deplorable. There is NO valid contact email address. Seriously. Email to info@play.com bounce with a message "****THIS MAILBOX IS UNATTENDED*****". You have to phone them. Their helpdesk rep had the nerve to imply that this... http://www.epinions.com/content/submit.html/comment_~276100714116 Tue, 7 Nov 2006 20:08:10 GMT http://www.epinions.com/content_276100714116?linkin_id=8003929 http://www.epinions.com/content_218520653444?linkin_id=8003929 rating: 2/5 by: Epinions Author jackinabox6 - I used to think Play.com were fantastic, always delivering what I ordered usually within 3 days with no problems. However, when it comes to their customer service it's just plain awful. I tried ordering a PSP value pack over Christmas when it was stated... http://www.epinions.com/content/submit.html/comment_~218520653444 Sun, 22 Jan 2006 08:46:30 GMT http://www.epinions.com/content_218520653444?linkin_id=8003929 http://www.epinions.com/content_218354585220?linkin_id=8003929 rating: 5/5 by: Epinions Author shark0380 - i am a regular shopper at play.com and have found it to be the best place to shop for dvds by far. Just about every dvd you want can be found. Its so good that i no longer buy on the high street. Free delivery, cheap prices, save a... http://www.epinions.com/content/submit.html/comment_~218354585220 Fri, 20 Jan 2006 14:33:22 GMT http://www.epinions.com/content_218354585220?linkin_id=8003929 http://www.epinions.com/content_188218248836?linkin_id=8003929 rating: 4/5 by: Epinions Author magnard - i prefer these to amazon, though they are fairly mainstream and don't have the range. cheap and reliable with free postage, i have never had a single problem in 20-30 orders over the past eithteen months or... http://www.epinions.com/content/submit.html/comment_~188218248836 Thu, 30 Jun 2005 15:57:01 GMT http://www.epinions.com/content_188218248836?linkin_id=8003929 http://www.epinions.com/content_178896604804?linkin_id=8003929 rating: 1/5 by: Epinions Author jonathanh57 - The shopping experience at play.com has to be worst i have so far experienced while shopping on the net. Apparently the product that i ordered is usually dispatched within 24 hours, which was utterly misleading because even though it was in stock it took... http://www.epinions.com/content/submit.html/comment_~178896604804 Mon, 4 Apr 2005 12:21:15 GMT http://www.epinions.com/content_178896604804?linkin_id=8003929 http://www.epinions.com/content_167984270980?linkin_id=8003929 rating: 5/5 by: Epinions Author jbstans - I've been using play.com for about a year and a half to 2 years now, and have spent in the region of £700 there. I have bought christmas and birthday presents there, as well as a lot for myself, and out of 60 or so orders I have had problems with 2. The... http://www.epinions.com/content/submit.html/comment_~167984270980 Fri, 25 Mar 2005 10:38:32 GMT http://www.epinions.com/content_167984270980?linkin_id=8003929 http://www.epinions.com/content_175844068996?linkin_id=8003929 rating: 5/5 by: Epinions Author sandemp - Have you ever felt that you were being ripped off when buying DVDs from the high street?? I know I have, and I get great pleasure from buying 99% of my DVDs from on-line stores, and from one shop in particular, that is Play.com. Why Play?... http://www.epinions.com/content/submit.html/comment_~175844068996 Mon, 7 Mar 2005 16:14:41 GMT http://www.epinions.com/content_175844068996?linkin_id=8003929 http://www.epinions.com/content_164569517700?linkin_id=8003929 rating: 1/5 by: Epinions Author adstring - Having ordered a DVD box set, I was informed by email by Play.com that my credit card details needed updating as the card had expired. There was no main body of the email, it said all this in the subject! I did as I was asked, and my order moved to... http://www.epinions.com/content/submit.html/comment_~164569517700 Wed, 8 Dec 2004 12:50:17 GMT http://www.epinions.com/content_164569517700?linkin_id=8003929 http://www.epinions.com/content_158288612996?linkin_id=8003929 rating: 1/5 by: Epinions Author runforyourlife - Ordered 3 CDs, they all came individually over 2 weeks. The cases were cracked and broken due to weak packaging. I emailed with problem thinking it wouldnt be a big deal to get new ones sent. The ridiculous response i got was that i return the 3 CD's... http://www.epinions.com/content/submit.html/comment_~158288612996 Thu, 14 Oct 2004 18:16:34 GMT http://www.epinions.com/content_158288612996?linkin_id=8003929 http://www.epinions.com/content_151291465348?linkin_id=8003929 rating: 5/5 by: Epinions Author lady_legolas - This is a wonderful website! Prices are consistantly LOW, delivery is free and fast! I recommend this to ANYONE- I didn't realise few knew about it until I read the above epinion. I have bought many DVDs off this website and you are always kept informed... http://www.epinions.com/content/submit.html/comment_~151291465348 Wed, 11 Aug 2004 18:18:41 GMT http://www.epinions.com/content_151291465348?linkin_id=8003929