© 1999-2009 Shopping.com, Inc. This feed is subject to our terms of use: http://www.epinions.com/help/rss_terms http://www.epinions.com/pr-Online_Stores_Services-Instawares Recent reviews written about Instawares en-us 121 37 http://www.epinions.com/ http://img.epinions.com/images/epi_images/logos/epinions_121.gif http://www.epinions.com/content_488939032196?linkin_id=8003929 rating: 1/5 by: Epinions Author mandalin64 - Placed my order on 10/8/09, estimated shipping date was supposedly 10/9/09.  Today is 10/20 with no sign of shipment.  Their website says "order sent to warehouse for shipment." I am going to ask for a refund.  No customer service number... http://www.epinions.com/content/submit.html/comment_~488939032196 Tue, 20 Oct 2009 20:49:17 GMT http://www.epinions.com/content_488939032196?linkin_id=8003929 http://www.epinions.com/content_467115675268?linkin_id=8003929 rating: 1/5 by: Epinions Author ellenpe - Having been on the other end of doing business with this company - we are a manufacturer who sold to Instawares as a distributor. We did all the work - sold our product to Instawares, then drop shipped to the Instaware customer.  When the... http://www.epinions.com/content/submit.html/comment_~467115675268 Wed, 15 Apr 2009 12:09:24 GMT http://www.epinions.com/content_467115675268?linkin_id=8003929 http://www.epinions.com/content_465539141252?linkin_id=8003929 rating: 1/5 by: Epinions Author drjac - I Ordered a $1200 Dough Press online from them.  It came with no shipping damage to the package however a major bolt on the unit is bent and the press cannot be adjusted.  Again, The box was in no way damaged.  I called the manufacturer... http://www.epinions.com/content/submit.html/comment_~465539141252 Tue, 31 Mar 2009 23:36:02 GMT http://www.epinions.com/content_465539141252?linkin_id=8003929 http://www.epinions.com/content_453891755652?linkin_id=8003929 rating: 1/5 by: Epinions Author hoser99 - I ordered 3 six pack of pens. (18 total) 3 pens were shipped . they have no phone and did not respond to three emails to correct the problem. The site says click on the left for live assistance but there is no linnk of the left to... http://www.epinions.com/content/submit.html/comment_~453891755652 Fri, 5 Dec 2008 15:58:11 GMT http://www.epinions.com/content_453891755652?linkin_id=8003929 http://www.epinions.com/content_453683351172?linkin_id=8003929 rating: 2/5 by: Epinions Author kuma601 - This is a delayed review...I didn't realize specific sellers could be reviewed. (The following are notes from my experience with this seller.) This involves an order placed 12-07.Online sites vary so before learning the hard way, I verify item... http://www.epinions.com/content/submit.html/comment_~453683351172 Wed, 3 Dec 2008 23:51:21 GMT http://www.epinions.com/content_453683351172?linkin_id=8003929 http://www.epinions.com/content_424426573444?linkin_id=8003929 rating: 1/5 by: Epinions Author mainave - This is a really awful company to deal with and I will never deal with them again. I ordered two products from them, they charged my credit card immediately for both items, and in the confirmation they indicated a delivery time of 3-6 days. Three... http://www.epinions.com/content/submit.html/comment_~424426573444 Tue, 1 Apr 2008 14:03:41 GMT http://www.epinions.com/content_424426573444?linkin_id=8003929 http://www.epinions.com/content_420295577220?linkin_id=8003929 rating: 3/5 by: Epinions Author donuts1967 - I ordered from this company before I read the reviews, I wouldn't have ordered had I done my research first, but I've been pleasantly surprised. My order arrived on time and with no problems whatsoever. The product I ordered was even better than what I... http://www.epinions.com/content/submit.html/comment_~420295577220 Fri, 29 Feb 2008 12:19:15 GMT http://www.epinions.com/content_420295577220?linkin_id=8003929 http://www.epinions.com/content_221350170244?linkin_id=8003929 rating: 1/5 by: Epinions Author ggribble - BAD EXPERIENCE ALSO....a 2 day Expedited order took 5days AFTER I had to call on the 3rd day to question where my order was. I had paid their 2 day shipping charge and was never refunded for what should have been free shipping for the inconvenience... http://www.epinions.com/content/submit.html/comment_~221350170244 Thu, 17 Jan 2008 16:07:23 GMT http://www.epinions.com/content_221350170244?linkin_id=8003929 http://www.epinions.com/content_412299136644?linkin_id=8003929 rating: 1/5 by: Epinions Author kennifer - Pathetic. I gave them the benefit thinking the poor BBB and comments were due to just the volume of business. I had the same poor service. Inquired several times about the product that was claimed to be in stock, finally cancelled order. Long story... http://www.epinions.com/content/submit.html/comment_~412299136644 Fri, 28 Dec 2007 03:15:26 GMT http://www.epinions.com/content_412299136644?linkin_id=8003929 http://www.epinions.com/content_406313078404?linkin_id=8003929 rating: 1/5 by: Epinions Author asoisson - I hated working with Instawares. I ordered coffee mugs from them, and the first shipment never arrived. UPS lost the box. So, I asked for a replacement shipment. When that box finally arrived at my office, 1/4 of the mugs were broken. They had packed... http://www.epinions.com/content/submit.html/comment_~406313078404 Wed, 24 Oct 2007 13:39:41 GMT http://www.epinions.com/content_406313078404?linkin_id=8003929 http://www.epinions.com/content_406312881796?linkin_id=8003929 rating: 5/5 by: Epinions Author dan_02885 - After reading these reviews, I was a little concerned about placing an order with this company but decided to give them a try. I was hoping that people posting on theses sites were a small number of there customers who had had a bad experience. I will... http://www.epinions.com/content/submit.html/comment_~406312881796 Wed, 24 Oct 2007 13:37:55 GMT http://www.epinions.com/content_406312881796?linkin_id=8003929 http://www.epinions.com/content_290113490564?linkin_id=8003929 rating: 1/5 by: Epinions Author cootk - "In stock!" "7-10 day delivery!" Don't be deceived... this merchant absolutely sux! Limited communication or follow-up to requests.... fortunately I had my CC company cancel order on 59th day. Instawares still has no clue..... keep telling me shipping is... http://www.epinions.com/content/submit.html/comment_~290113490564 Fri, 28 Sep 2007 00:20:27 GMT http://www.epinions.com/content_290113490564?linkin_id=8003929 http://www.epinions.com/content_403882348164?linkin_id=8003929 rating: 1/5 by: Epinions Author dognamedspot - If you're also having trouble with Instaware, *please* read this to see where to file a complaint (FTC and BBB)...This company should have been put out of business long ago. And, beware as they are operating as InstaOffice and also, apparently, as... http://www.epinions.com/content/submit.html/comment_~403882348164 Sun, 23 Sep 2007 02:21:40 GMT http://www.epinions.com/content_403882348164?linkin_id=8003929 http://www.epinions.com/content_399797882500?linkin_id=8003929 rating: 1/5 by: Epinions Author blackgriffen - The initial prices were low, but the shipping costs were high. They then sent me the wrong item - a similar item that reasonably should have done the same job but I later learned was inadequate. Upon contacting them about the matter over the phone and... http://www.epinions.com/content/submit.html/comment_~399797882500 Thu, 2 Aug 2007 16:41:29 GMT http://www.epinions.com/content_399797882500?linkin_id=8003929 http://www.epinions.com/content_399789887108?linkin_id=8003929 rating: 1/5 by: Epinions Author jhchoi1736 - They cancelled my order without informing me and charged my credit card without shipping. Instawares.com was listed in many review sites and was listed in top in many search engines, so I thought it is okay. But after they screwed up my order and I... http://www.epinions.com/content/submit.html/comment_~399789887108 Thu, 2 Aug 2007 14:36:28 GMT http://www.epinions.com/content_399789887108?linkin_id=8003929 http://www.epinions.com/content_389937663620?linkin_id=8003929 rating: 1/5 by: Epinions Author dcsauser - I ordered an item on close out. It was supposed to be new. When I received it I found that it was severely damaged. I called about returning it and they told me that they don't take returns on close out purchases. It doesn't say anywhere on there... http://www.epinions.com/content/submit.html/comment_~389937663620 Thu, 12 Jul 2007 11:06:54 GMT http://www.epinions.com/content_389937663620?linkin_id=8003929 http://www.epinions.com/content_389020421764?linkin_id=8003929 rating: 1/5 by: Epinions Author frmrsdtr - Good prices if you don't mind paying for something you never get! Have been shorted on orders for food service/paper goods on 3 out of 3 orders (hey, at least they're consistent). Credit card already charged, I'm now up to my 3rd phone call with... http://www.epinions.com/content/submit.html/comment_~389020421764 Wed, 11 Jul 2007 16:09:39 GMT http://www.epinions.com/content_389020421764?linkin_id=8003929 http://www.epinions.com/content_311428288132?linkin_id=8003929 rating: 1/5 by: Epinions Author travelames - I ordered 2 pots & pans on 10/29/2006. After numerous calls where they told me the shipment was just delayed, I decided to cancel the outstanding order. They said there is no penalty for canceling, since it had already been a month of waiting. Keep in... http://www.epinions.com/content/submit.html/comment_~311428288132 Tue, 10 Jul 2007 10:43:03 GMT http://www.epinions.com/content_311428288132?linkin_id=8003929 http://www.epinions.com/content_384611290756?linkin_id=8003929 rating: 1/5 by: Epinions Author jhmoran - Failure to deliver order.Failure to make refunds.Accepting orders and charging for goods not in stock.Customer service is non existant.Anybody ordering from this company is out of their... http://www.epinions.com/content/submit.html/comment_~384611290756 Sun, 1 Jul 2007 14:42:07 GMT http://www.epinions.com/content_384611290756?linkin_id=8003929 http://www.epinions.com/content_375196847748?linkin_id=8003929 rating: 1/5 by: Epinions Author ninfee - This company sent me the wrong item...not the one I ordered, and they have the nerve to give me a hard time to return it! They made an error and try to push it off on me. Thankfully my receipt proved I was not the one who made a mistake and they... http://www.epinions.com/content/submit.html/comment_~375196847748 Tue, 12 Jun 2007 12:47:45 GMT http://www.epinions.com/content_375196847748?linkin_id=8003929 http://www.epinions.com/content_363220209284?linkin_id=8003929 rating: 1/5 by: Epinions Author onlinebuyer777 - I tried to return unused glassware and was told that because almost 30 days had elapsed they would not accept the return. It was actually 22 days from the delivery date, well within Instawares 30-day return policy, and this item did not fall under the... http://www.epinions.com/content/submit.html/comment_~363220209284 Thu, 17 May 2007 15:21:05 GMT http://www.epinions.com/content_363220209284?linkin_id=8003929 http://www.epinions.com/content_363172761220?linkin_id=8003929 rating: 1/5 by: Epinions Author lilriver - Ordered deli containers with lids. I was told by customer service that the containers have shipped but the lids have not. Now it does not take a mental giant to figure out how much good a deli container is without a lid. She told me she would check with... http://www.epinions.com/content/submit.html/comment_~363172761220 Thu, 17 May 2007 14:38:17 GMT http://www.epinions.com/content_363172761220?linkin_id=8003929 http://www.epinions.com/content_361823374980?linkin_id=8003929 rating: 1/5 by: Epinions Author mweekley - Wish I saw this site before I purchased. I'm still trying to get my money back. Product I ordered was no longer made by manufacturer.They never told me so I kept waiting for the delivery. Finally I called and they told me and said they would credit my... http://www.epinions.com/content/submit.html/comment_~361823374980 Mon, 14 May 2007 15:24:26 GMT http://www.epinions.com/content_361823374980?linkin_id=8003929 http://www.epinions.com/content_359477776004?linkin_id=8003929 rating: 2/5 by: Epinions Author teddyexodus - When we found that we ordered the wrong item by mistake, we needed to return the item. Instawares then said they would charge us a 25% RESTOCKING FEE! On a $350 printer, that comes out to $86! That is what we are paying a warehouse worker to pick up a... http://www.epinions.com/content/submit.html/comment_~359477776004 Thu, 10 May 2007 14:04:48 GMT http://www.epinions.com/content_359477776004?linkin_id=8003929 http://www.epinions.com/content_355859664516?linkin_id=8003929 rating: 1/5 by: Epinions Author lakeside16 - Worst online shopping experience I've had. Wrong item shipped even though packing list was correct. Was told replacement would come in three days. Still waiting two weeks later. Called today and found out the replacement was never shipped. They will... http://www.epinions.com/content/submit.html/comment_~355859664516 Tue, 1 May 2007 14:26:36 GMT http://www.epinions.com/content_355859664516?linkin_id=8003929