© 1999-2009 Shopping.com, Inc. This feed is subject to our terms of use: http://www.epinions.com/help/rss_terms http://www.epinions.com/pr-Online_Stores_Services-Beverage_Factory Recent reviews written about Beverage Factory en-us 80 80 http://www.epinions.com/pr-Online_Stores_Services-Beverage_Factory http://img.epinions.com/images/opti/ee/c4/pr-Online_Stores_Services-Beverage_Factory-resized80.gif http://www.epinions.com/content_492304174724?linkin_id=8003929 rating: 1/5 by: Epinions Author baccibird - I will never buy from this company again.  Their web site informed me that my parts were in stock at the time of the order. After a while, I could not find a tracking number and called.  They said my order would be in... http://www.epinions.com/content/submit.html/comment_~492304174724 Mon, 23 Nov 2009 11:16:36 GMT http://www.epinions.com/content_492304174724?linkin_id=8003929 http://www.epinions.com/content_483381513860?linkin_id=8003929 rating: 1/5 by: Epinions Author tcwlmo - Product arrived without a problem but beware if you have to return it.  There are a lot fees if you don't return it in the original box etc and obtaining a return authorization number was more painful than it needed to be.  Customer Service... http://www.epinions.com/content/submit.html/comment_~483381513860 Tue, 1 Sep 2009 10:13:14 GMT http://www.epinions.com/content_483381513860?linkin_id=8003929 http://www.epinions.com/content_480747294340?linkin_id=8003929 rating: 1/5 by: Epinions Author gmweldon - I purchased a vinotemp wine refrigerator from Beverage Factory online. The site said it was in stock and would ship within 3 business days. On the 6th business day I called and they said the manufacturer did not have that model in stock and they didn't... http://www.epinions.com/content/submit.html/comment_~480747294340 Mon, 10 Aug 2009 18:37:34 GMT http://www.epinions.com/content_480747294340?linkin_id=8003929 http://www.epinions.com/content_478730096260?linkin_id=8003929 rating: 1/5 by: Epinions Author harborbreeze - Ordered cleaning equipment on the 1st of June.They sent a email stating the item was backordered until the 15th of June.  Well ok.Waited until the 14th of july and inquired again.Was told it was shipping that day. It is now the 24th... http://www.epinions.com/content/submit.html/comment_~478730096260 Fri, 24 Jul 2009 13:27:30 GMT http://www.epinions.com/content_478730096260?linkin_id=8003929 http://www.epinions.com/content_467909643908?linkin_id=8003929 rating: 1/5 by: Epinions Author mpalcso - I tried to order an Avanti wine refrigerator from Beverage Factory's website.  Although it clearly states "IN STOCK" and "usually ships the next business day", I was emailed days later with the information that the item was backordered.  Even... http://www.epinions.com/content/submit.html/comment_~467909643908 Wed, 22 Apr 2009 15:08:32 GMT http://www.epinions.com/content_467909643908?linkin_id=8003929 http://www.epinions.com/content_429764873860?linkin_id=8003929 rating: 5/5 by: Epinions Author brotherlylove - I can't begin to tell you how happy I am with my Beverage Factory purchase. I was worried about making such a large purchase from the web but the customer service was EXCELLENT. My questions were answered by a "human", the summit refrigerator came a... http://www.epinions.com/content/submit.html/comment_~429764873860 Mon, 12 May 2008 14:09:31 GMT http://www.epinions.com/content_429764873860?linkin_id=8003929 http://www.epinions.com/content_423224643204?linkin_id=8003929 rating: 1/5 by: Epinions Author AAinCO - I ordered an Avianti wine cellar in December. They called me a month later to say they couldn't deliver it to a house that is located on a dirt road. They wanted me to pick it up myself, in Denver (it weighs 300 lbs) and I said I was unable to do that... http://www.epinions.com/content/submit.html/comment_~423224643204 Tue, 25 Mar 2008 17:49:44 GMT http://www.epinions.com/content_423224643204?linkin_id=8003929 http://www.epinions.com/content_419153284740?linkin_id=8003929 rating: 1/5 by: Epinions Author tal42 - They charged my credit card the day order was placed, never informed me item was back ordered. it is now day 30 I still have not recieved the item. Customer service is very unresponsive to complaints I assume since they get so many. I would never do... http://www.epinions.com/content/submit.html/comment_~419153284740 Wed, 20 Feb 2008 18:55:31 GMT http://www.epinions.com/content_419153284740?linkin_id=8003929 http://www.epinions.com/content_126102244996?linkin_id=8003929 rating: 4/5 by: Epinions Author mndyga - We purchased a wine fridge from this vendor recently. Item was well priced and arrived very well packaged. Only down side was it took a couple of days longer than it should have, however, when I called to find out where it was the people I spoke to... http://www.epinions.com/content/submit.html/comment_~126102244996 Mon, 10 Dec 2007 10:58:52 GMT http://www.epinions.com/content_126102244996?linkin_id=8003929 http://www.epinions.com/content_406791294596?linkin_id=8003929 rating: 1/5 by: Epinions Author bacall423 - I purchased a Bodum Ibis electric water kettle from Beveragefactory.com on October 24. My email confirmation the following day indicated "item is ready to pack and ship." Several days went by and my order still said "item is ready to pack and ship."... http://www.epinions.com/content/submit.html/comment_~406791294596 Fri, 2 Nov 2007 20:25:48 GMT http://www.epinions.com/content_406791294596?linkin_id=8003929 http://www.epinions.com/content_401580854916?linkin_id=8003929 rating: 2/5 by: Epinions Author internetjunk - Damages Franklin Beverage cart fridge - Thanks for your email, and I apologize about the item arriving damaged. For return information, please contact our customer service department at 800-710-9939 prompt 2 and one of the agents will be able to take... http://www.epinions.com/content/submit.html/comment_~401580854916 Sat, 25 Aug 2007 01:14:54 GMT http://www.epinions.com/content_401580854916?linkin_id=8003929 http://www.epinions.com/content_397564153476?linkin_id=8003929 rating: 4/5 by: Epinions Author aprilmb1984 - Pros: The ordering went pretty smoothly. I ordered a Danby counter high compact refrigerator at a discounted clearance price. The shipping was reasonable. Definitely not outrageous. The customer service as well was pretty helpful. The only run around I... http://www.epinions.com/content/submit.html/comment_~397564153476 Sun, 29 Jul 2007 02:34:12 GMT http://www.epinions.com/content_397564153476?linkin_id=8003929 http://www.epinions.com/content_379958759044?linkin_id=8003929 rating: 2/5 by: Epinions Author beerguy72 - Shopping here has been a most frustrating experience. Every other mail order company I have ever dealt with notifies you if something is out or stock or on backorder. Beverage Factory prefers to hold up your entire order because one small item is out... http://www.epinions.com/content/submit.html/comment_~379958759044 Fri, 22 Jun 2007 03:50:00 GMT http://www.epinions.com/content_379958759044?linkin_id=8003929 http://www.epinions.com/content_342574730884?linkin_id=8003929 rating: 2/5 by: Epinions Author mcarlsten - I chose to order a wine cooler from Beverage Factory because they claimed the item was in stock. After waiting a week for shipping confirmation, I called and was told they did not have it in stock and would request the manufacturer ship directly... http://www.epinions.com/content/submit.html/comment_~342574730884 Mon, 2 Apr 2007 17:30:14 GMT http://www.epinions.com/content_342574730884?linkin_id=8003929 http://www.epinions.com/content_264232734340?linkin_id=8003929 rating: 5/5 by: Epinions Author jgooble - I ordered a wine refrigerator from BeverageFactory.com. I picked them because they had the largest selection and the best prices. I called to place the order and they picked up the phone right away...which is really important to me. The salesman, I... http://www.epinions.com/content/submit.html/comment_~264232734340 Tue, 10 Oct 2006 21:04:00 GMT http://www.epinions.com/content_264232734340?linkin_id=8003929 http://www.epinions.com/content_228167814788?linkin_id=8003929 rating: 1/5 by: Epinions Author jican - On April 19th I ordered a Waring Blender from this company for $119.00. They followed up with an email confirming this. The next day, I contacted them, requesting a tracking number. They returned to me an acknowledgement of my letter and a followup... http://www.epinions.com/content/submit.html/comment_~228167814788 Tue, 25 Apr 2006 15:15:03 GMT http://www.epinions.com/content_228167814788?linkin_id=8003929 http://www.epinions.com/content_227304705668?linkin_id=8003929 rating: 1/5 by: Epinions Author matt832 - I found they had a competitive price and high ratings. Placed order, got confirmation then several days later I received a "Sorry your item is not in stock" message. When I ordered it it showed in stock, the order went through but days later I get... http://www.epinions.com/content/submit.html/comment_~227304705668 Thu, 20 Apr 2006 00:31:17 GMT http://www.epinions.com/content_227304705668?linkin_id=8003929 http://www.epinions.com/content_226484457092?linkin_id=8003929 rating: 5/5 by: Epinions Author chdnorris35 - Great Experience. Sales person was very knowledgeable about wine storage. They helped me pick out a great unit. It shipped out fast. I would recommend them... http://www.epinions.com/content/submit.html/comment_~226484457092 Thu, 13 Apr 2006 20:41:21 GMT http://www.epinions.com/content_226484457092?linkin_id=8003929 http://www.epinions.com/content_214168604292?linkin_id=8003929 rating: 2/5 by: Epinions Author qivuit - I found the product for a good price with free shipping. Great! But I placed my order, never got a confirmation number, and was never emailed that my product was on back-order. I had to call the company to inquire on the status of my order. I won't... http://www.epinions.com/content/submit.html/comment_~214168604292 Fri, 16 Dec 2005 01:21:44 GMT http://www.epinions.com/content_214168604292?linkin_id=8003929 http://www.epinions.com/content_196301000324?linkin_id=8003929 rating: 2/5 by: Epinions Author keebird - Very poor communication. Had to call numerous times to drag information out of them about my order status. They charged my credit card before shipping, and when asked told me the item was on backorder and couldn't ship for more than a month. I then... http://www.epinions.com/content/submit.html/comment_~196301000324 Thu, 15 Sep 2005 15:15:17 GMT http://www.epinions.com/content_196301000324?linkin_id=8003929 http://www.epinions.com/content_174578175620?linkin_id=8003929 rating: 1/5 by: Epinions Author bclk - It has been 7 weeks since I placed my order for a wine cooler and I'm being told now that I have another 2-3 weeks to wait. Three times they have delivered a damaged product and once it was the wrong model. I've talked to customer service and... http://www.epinions.com/content/submit.html/comment_~174578175620 Thu, 24 Feb 2005 14:48:27 GMT http://www.epinions.com/content_174578175620?linkin_id=8003929 http://www.epinions.com/content_147572559492?linkin_id=8003929 rating: 5/5 by: Epinions Author gulbranson - The Beverage Factory has great customer service! I purchased an Avanti 15" wine cooler that was problematic to say the least. After several attempts to obtain service from Avanti directly we contacted the Beverage Factory to see if they could assist in... http://www.epinions.com/content/submit.html/comment_~147572559492 Wed, 14 Jul 2004 01:58:37 GMT http://www.epinions.com/content_147572559492?linkin_id=8003929