© 1999-2009 Shopping.com, Inc. This feed is subject to our terms of use: http://www.epinions.com/help/rss_terms http://www.epinions.com/pr-Online_Stores_Services-Butterfly_Photo_com Recent reviews written about Butterfly Photo.com en-us 80 80 http://www.epinions.com/pr-Online_Stores_Services-Butterfly_Photo_com http://img.epinions.com/images/opti/09/b4/pr-Online_Stores_Services-Butterfly_Photo_com-resized80.gif http://www.epinions.com/content_487380782724?linkin_id=8003929 rating: 1/5 by: Epinions Author snifff - I ordered a camera from them a week ago and placed an order with another company for all the accessories. Since then, I have received three phone calls from them trying to sell me more stuff and then this morning they call again to say they haven't... http://www.epinions.com/content/submit.html/comment_~487380782724 Wed, 7 Oct 2009 02:41:31 GMT http://www.epinions.com/content_487380782724?linkin_id=8003929 http://www.epinions.com/content_487398477444?linkin_id=8003929 rating: 1/5 by: Epinions Author sabet - I placed an order for a $2,000 plasma HD television set with Butterfly Photo. The unit I wished was “in stock” according to their web site, and “in stock” was confirmed by a telephone call to the company. I would receive the TV in... http://www.epinions.com/content/submit.html/comment_~487398477444 Tue, 6 Oct 2009 16:21:50 GMT http://www.epinions.com/content_487398477444?linkin_id=8003929 http://www.epinions.com/content_480310890116?linkin_id=8003929 rating: 1/5 by: Epinions Author epinions42 - After receiving my Bang & Olufsen headphones I realized they were extremely uncomfortable and decided to return them. After calling customer service, I was informed that headphones were not returnable ("they were like lingerie or underwear and had... http://www.epinions.com/content/submit.html/comment_~480310890116 Tue, 1 Sep 2009 21:56:28 GMT http://www.epinions.com/content_480310890116?linkin_id=8003929 http://www.epinions.com/content_482892222084?linkin_id=8003929 rating: 5/5 by: Epinions Author ny_kato - I ordered a Nikon D90 on a Monday and received it on a Thursday. Packing was a little on the light side for a high end camera. I love the D90 and will buy from Butterfly Photo... http://www.epinions.com/content/submit.html/comment_~482892222084 Fri, 28 Aug 2009 08:45:56 GMT http://www.epinions.com/content_482892222084?linkin_id=8003929 http://www.epinions.com/content_475831176836?linkin_id=8003929 rating: 1/5 by: Epinions Author jodilyn13 - Ordered a camera on Sunday, June 28.  When I checked the status of the order on June 30, it had been CANCELLED with no notification to me at all as to why the order was cancelled.  I have excellent credit so I know that's not the problem. ... http://www.epinions.com/content/submit.html/comment_~475831176836 Wed, 1 Jul 2009 02:33:30 GMT http://www.epinions.com/content_475831176836?linkin_id=8003929 http://www.epinions.com/content_475515293316?linkin_id=8003929 rating: 1/5 by: Epinions Author pilotguy22 - I tried to order an $1100 camera lens that said it was In Stock, however it has been back ordered for a week. With my item STILL on back order, their website is still lying with an in-stock advertisement. All they would offer me was an apology for... http://www.epinions.com/content/submit.html/comment_~475515293316 Sun, 28 Jun 2009 11:03:39 GMT http://www.epinions.com/content_475515293316?linkin_id=8003929 http://www.epinions.com/content_475196853892?linkin_id=8003929 rating: 5/5 by: Epinions Author patandpeter - Butterfly Photo is not just for photo equipment.  We ordered a Weber Summit Grill on Friday, June 19th, with an expected delivery date of 8 to 10 days.  We tracked the order and it left the facility in New Jersey the day we placed the order,... http://www.epinions.com/content/submit.html/comment_~475196853892 Thu, 25 Jun 2009 16:13:43 GMT http://www.epinions.com/content_475196853892?linkin_id=8003929 http://www.epinions.com/content_472245636740?linkin_id=8003929 rating: 1/5 by: Epinions Author system123 - I have not recieved my order yet, It has been two weeks since I bought the Plasma TV and I don't have a tracking number or any update on whats going on. Everythime I call them I just hear one thing, we are shipping the order tomorrow and that day... http://www.epinions.com/content/submit.html/comment_~472245636740 Sat, 30 May 2009 20:46:05 GMT http://www.epinions.com/content_472245636740?linkin_id=8003929 http://www.epinions.com/content_469665156740?linkin_id=8003929 rating: 1/5 by: Epinions Author perempuan123 - I was seriously going to purchase more than 1500 dollars worth of camcorder equipment plus accessories after reading all these so-called ratings.  Then I wrote to Butterfly to enquire about whether the merchandize can arrive on time in CA, since... http://www.epinions.com/content/submit.html/comment_~469665156740 Fri, 8 May 2009 05:31:55 GMT http://www.epinions.com/content_469665156740?linkin_id=8003929 http://www.epinions.com/content_468028132996?linkin_id=8003929 rating: 1/5 by: Epinions Author serendipity44 - I purchased a projector with a three year warranty from Butterfly Photo. The bulb went out, so I called the company. They said that they weren't the same company, even though they have the same NAME and same PHONE NUMBER. I think this is ridiculous, and... http://www.epinions.com/content/submit.html/comment_~468028132996 Thu, 23 Apr 2009 15:48:54 GMT http://www.epinions.com/content_468028132996?linkin_id=8003929 http://www.epinions.com/content_462423035524?linkin_id=8003929 rating: 2/5 by: Epinions Author jd72375 - Butterfly Photo sold a warranty though repairtech and then in the 4th year of my warranty, Repairtech went under, my camera broke and I was stuck fixing it out of pocket while ButterflyPhoto didn't even seem to care.  They did seem to care to help... http://www.epinions.com/content/submit.html/comment_~462423035524 Sat, 28 Feb 2009 21:10:37 GMT http://www.epinions.com/content_462423035524?linkin_id=8003929 http://www.epinions.com/content_460404854404?linkin_id=8003929 rating: 5/5 by: Epinions Author online03 - I live on the west coast, and I have bought two new televisions from Butterfly.  Both had free shipping.  The first came pretty quickly via airmail.  The second came overland in about two weeks.  I am very satisfied with both... http://www.epinions.com/content/submit.html/comment_~460404854404 Mon, 9 Feb 2009 01:46:05 GMT http://www.epinions.com/content_460404854404?linkin_id=8003929 http://www.epinions.com/content_457636482692?linkin_id=8003929 rating: 5/5 by: Epinions Author lastminshopper - They made my Christmas!!!!  My son did not tell me what he wanted until the Saturday before Christmas.  I ordered shortly after he told me (the Saturday before Christmas) with Standard shipping.  After placing my order, Butterfly... http://www.epinions.com/content/submit.html/comment_~457636482692 Tue, 13 Jan 2009 09:37:53 GMT http://www.epinions.com/content_457636482692?linkin_id=8003929 http://www.epinions.com/content_456139116164?linkin_id=8003929 rating: 0/5 by: Epinions Author dwcski - Placed my order on the 24 of December no problems, I received a call the day after I ordered to let me know they would not be able to ship until the 29th which was no problem with me and to my surprise the order arrived on the 30th and everything was to... http://www.epinions.com/content/submit.html/comment_~456139116164 Tue, 30 Dec 2008 20:17:47 GMT http://www.epinions.com/content_456139116164?linkin_id=8003929 http://www.epinions.com/content_454421548676?linkin_id=8003929 rating: 1/5 by: Epinions Author shopperz29 - price was the lowest but customer service was the worst. i was told the product was in stock on a Wednesday and would ship that day. The next Monday it had not shipped but guess what Customer service said: yep it would ship that day. Tuesday with no... http://www.epinions.com/content/submit.html/comment_~454421548676 Tue, 9 Dec 2008 20:18:11 GMT http://www.epinions.com/content_454421548676?linkin_id=8003929 http://www.epinions.com/content_452695854724?linkin_id=8003929 rating: 5/5 by: Epinions Author dontaylorjr - In Aug. ('08) I bought an Olympus E510 2 lens kit as advetised. It arrived in 3 days!It's been GREAT ! I don't work for or are related to anyone in Butterfly Photo & I'm posting this to reassure you that I've bought 2 cameras & relatives... http://www.epinions.com/content/submit.html/comment_~452695854724 Tue, 25 Nov 2008 18:16:29 GMT http://www.epinions.com/content_452695854724?linkin_id=8003929 http://www.epinions.com/content_450487160452?linkin_id=8003929 rating: 1/5 by: Epinions Author camerauser1408 - Purchased a camera bundle kit from butterflyphoto online and the description of the product lists that it comes with an 8gb card, but when you actually purchase the product they only give you a 4gb card.  I called cust service and they basically... http://www.epinions.com/content/submit.html/comment_~450487160452 Thu, 6 Nov 2008 14:46:12 GMT http://www.epinions.com/content_450487160452?linkin_id=8003929 http://www.epinions.com/content_448751177348?linkin_id=8003929 rating: 5/5 by: Epinions Author edwint - I have bought about 5 point and shoot digital cameras, 1 HD camcorder from Butterfly Photo. Spanning the last 5 years. Everything arrived in a timely maner. Products are as advertised, no bait amp; switch tactics. Very happy with my purchases. I have... http://www.epinions.com/content/submit.html/comment_~448751177348 Wed, 22 Oct 2008 02:55:37 GMT http://www.epinions.com/content_448751177348?linkin_id=8003929 http://www.epinions.com/content_153228054148?linkin_id=8003929 rating: 1/5 by: Epinions Author riclop - Called to buy a couple of tvs and the guy who answered the phone was not very nice he insisted ,without even asking if we wanted extended warranty, that everyone got it and he would take $100 off the warranty to $250, when we said no he lost all... http://www.epinions.com/content/submit.html/comment_~153228054148 Thu, 21 Aug 2008 14:33:47 GMT http://www.epinions.com/content_153228054148?linkin_id=8003929 http://www.epinions.com/content_435664096900?linkin_id=8003929 rating: 5/5 by: Epinions Author ketaset - I just purchased a Samsung 52" LCD - LN52A750 from Butterfly Photo and received it last week. I received it on time as promised and 7 days from purchase. In fact they were able to deliver it a day early and called me to see if that was ok..(HECK YEAH IT... http://www.epinions.com/content/submit.html/comment_~435664096900 Tue, 1 Jul 2008 12:47:15 GMT http://www.epinions.com/content_435664096900?linkin_id=8003929 http://www.epinions.com/content_434051976836?linkin_id=8003929 rating: 1/5 by: Epinions Author notv - Really bad customer service. I was told that my product would ship out in 3 days and I waited 4 days until they finally told me that it was on back order. I spoke with them every day because they kept saying they would call me but never did. The... http://www.epinions.com/content/submit.html/comment_~434051976836 Tue, 17 Jun 2008 17:29:59 GMT http://www.epinions.com/content_434051976836?linkin_id=8003929 http://www.epinions.com/content_431728856708?linkin_id=8003929 rating: 5/5 by: Epinions Author jonfen - Delivery speed, order accuracy, and customer service were all top notch. Butterfly photo actually has a storefront in NJ, with real human beings that work at the store and answer the phone, etc. I called a few times before buying, just to make sure... http://www.epinions.com/content/submit.html/comment_~431728856708 Wed, 28 May 2008 10:10:41 GMT http://www.epinions.com/content_431728856708?linkin_id=8003929 http://www.epinions.com/content_428022664836?linkin_id=8003929 rating: 1/5 by: Epinions Author nokomisdude - I ordered a digital camera from Butterfly Photo because they offered free second day shipping. After four days I emailed them to see why I hadn't received it yet. They said they needed extra money for second day shipping, their ordering system had made... http://www.epinions.com/content/submit.html/comment_~428022664836 Mon, 28 Apr 2008 16:39:25 GMT http://www.epinions.com/content_428022664836?linkin_id=8003929 http://www.epinions.com/content_419036302980?linkin_id=8003929 rating: 1/5 by: Epinions Author scauburntiger - TERRIBLE! Included CC# on email receipt. Never shipped product. Gave bogus FedEx tracking#. Poor customer service. Butterfly Review. WAIT! Don't place an order with this company! 1) I placed an order on 2/12/07. When I received the email... http://www.epinions.com/content/submit.html/comment_~419036302980 Thu, 21 Feb 2008 15:47:40 GMT http://www.epinions.com/content_419036302980?linkin_id=8003929 http://www.epinions.com/content_418433306244?linkin_id=8003929 rating: 1/5 by: Epinions Author ssiehw - One of the most frustrating shopping experience ever. Total apathy for customer service. I'm still awaiting the product to be shipped (3 weeks since it was placed). It took me 4 days, waiting each time for over 30 min to eventually get through someone in... http://www.epinions.com/content/submit.html/comment_~418433306244 Fri, 15 Feb 2008 11:33:47 GMT http://www.epinions.com/content_418433306244?linkin_id=8003929