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This feed is subject to our terms of use: http://www.epinions.com/help/rss_terms http://www.epinions.com/pr-Online_Stores_Services-FaucetDirect_com Recent reviews written about FaucetDirect. com en-us 80 80 http://www.epinions.com/pr-Online_Stores_Services-FaucetDirect_com http://img.epinions.com/images/opti/8c/b7/pr-Online_Stores_Services-FaucetDirect_com-resized80.gif http://www.epinions.com/content_492549410436?linkin_id=8003929 rating: 4/5 by: Epinions Author jocnnr - I just wrote a negative review for one of Faucet Direct's competitors so I thought I would change my tune and write a positive one for this company.  I have used Faucet Direct on two occasions.  In both instances, everything went... http://www.epinions.com/content/submit.html/comment_~492549410436 Sat, 21 Nov 2009 16:36:44 GMT http://www.epinions.com/content_492549410436?linkin_id=8003929 http://www.epinions.com/content_470529183364?linkin_id=8003929 rating: 5/5 by: Epinions Author alan66 - Excellent customer service.  Faucets were delivered with defective handles.  Due to construction delays I did not find out until long after the return deadline.  That was no problem.  I sent photos of the issue and customer service... http://www.epinions.com/content/submit.html/comment_~470529183364 Fri, 15 May 2009 19:01:47 GMT http://www.epinions.com/content_470529183364?linkin_id=8003929 http://www.epinions.com/content_470308195972?linkin_id=8003929 rating: 1/5 by: Epinions Author rainbowpower - Horrid customer relations, poorly trained, no pictures of their parts, you will not be refunded on a return... Just a nightmare... Go somewhere else... http://www.epinions.com/content/submit.html/comment_~470308195972 Wed, 13 May 2009 20:43:15 GMT http://www.epinions.com/content_470308195972?linkin_id=8003929 http://www.epinions.com/content_464392588932?linkin_id=8003929 rating: 1/5 by: Epinions Author disappointed4 - I ordered three items from Faucet Direct.  My credit card was immediately billed for all three items.  One of the items was shipped two or three days later.  A week later I was notified that the other two (2/3 of the purchase price) were... http://www.epinions.com/content/submit.html/comment_~464392588932 Sat, 21 Mar 2009 10:20:24 GMT http://www.epinions.com/content_464392588932?linkin_id=8003929 http://www.epinions.com/content_462092144260?linkin_id=8003929 rating: 1/5 by: Epinions Author m193987 - Elements Of Design ED3145 Shower Curtain Rod    Elements Of Design ED3145 Shower Curtain Rod was a disapointement, the only well made peices are the wall brackets and support rod, the curtain rod is so thin it came pre-dented in... http://www.epinions.com/content/submit.html/comment_~462092144260 Wed, 25 Feb 2009 16:26:48 GMT http://www.epinions.com/content_462092144260?linkin_id=8003929 http://www.epinions.com/content_423897108100?linkin_id=8003929 rating: 5/5 by: Epinions Author mike1245789 - I ordered a kitchen faucet that i was unable to find locally. Went online to see if I could get it faster, I found it at Faucetdirect. They had the item in stock and shipped it to me the same day. 3 days later I had a brand new faucet. Best thing... http://www.epinions.com/content/submit.html/comment_~423897108100 Fri, 28 Mar 2008 14:44:51 GMT http://www.epinions.com/content_423897108100?linkin_id=8003929 http://www.epinions.com/content_416861687428?linkin_id=8003929 rating: 5/5 by: Epinions Author jrynar - I recently purchased a Hansgrohe faucet and soap dispenser from Faucet Direct. The order was placed easily and delivered to us immediately. I called their customer support and my call was answered immediately and my question was answered professionally... http://www.epinions.com/content/submit.html/comment_~416861687428 Sat, 2 Feb 2008 13:42:53 GMT http://www.epinions.com/content_416861687428?linkin_id=8003929 http://www.epinions.com/content_408390635140?linkin_id=8003929 rating: 1/5 by: Epinions Author nhfury - worst company i have ever dealt with online. made order and was told 2-3 weeks after 4 weeks was told was on back-order for 2 more weeks then told that was shipping then was told that was backordered again. after almost 7 weeks asked if they could credit... http://www.epinions.com/content/submit.html/comment_~408390635140 Fri, 23 Nov 2007 22:56:30 GMT http://www.epinions.com/content_408390635140?linkin_id=8003929 http://www.epinions.com/content_359978012292?linkin_id=8003929 rating: 4/5 by: Epinions Author pshui - Getting into a bath/kitchen renovation, i scoured the internet for deals on everything including the kitchen sink (pun intended). Being in the design industry, i have knowledge on brands and what things look like, so I knew the models I wanted - which... http://www.epinions.com/content/submit.html/comment_~359978012292 Thu, 10 May 2007 12:45:55 GMT http://www.epinions.com/content_359978012292?linkin_id=8003929 http://www.epinions.com/content_324165209732?linkin_id=8003929 rating: 1/5 by: Epinions Author latortuga - My experience with this company has been very frustrating. While they have friendly and helpful customer service folks I would much rather NOT have to make multiple phone calls and spend hours on the phone just to get one order taken care of correctly. I... http://www.epinions.com/content/submit.html/comment_~324165209732 Fri, 23 Feb 2007 15:30:37 GMT http://www.epinions.com/content_324165209732?linkin_id=8003929 http://www.epinions.com/content_276553961092?linkin_id=8003929 rating: 1/5 by: Epinions Author onlinemistake - I ordered a roman tub faucet that was so small it would barely fit over the tub rim. I called for return information and was very unhappy to find out about the 15% restocking fee. I promptly returned the item following all of their directions including... http://www.epinions.com/content/submit.html/comment_~276553961092 Wed, 8 Nov 2006 21:51:48 GMT http://www.epinions.com/content_276553961092?linkin_id=8003929 http://www.epinions.com/content_256274435716?linkin_id=8003929 rating: 3/5 by: Epinions Author t889h875 - I am very disappointed with faucet direct,i have yet to be credited for a return, that was returned in the original package,item was never used.today will make a month since i returned the faucet.To many phone calls and e-mails no resolution... http://www.epinions.com/content/submit.html/comment_~256274435716 Tue, 19 Sep 2006 20:08:28 GMT http://www.epinions.com/content_256274435716?linkin_id=8003929 http://www.epinions.com/content_223122198148?linkin_id=8003929 rating: 5/5 by: Epinions Author bodini - Great experience. I ordered on a Tuesday and got my drain on Friday (I picked 3 day shipping). My order was shipped out the next morning. A UPS tracking # was provided via email... http://www.epinions.com/content/submit.html/comment_~223122198148 Sat, 11 Mar 2006 02:53:02 GMT http://www.epinions.com/content_223122198148?linkin_id=8003929 http://www.epinions.com/content_185210539652?linkin_id=8003929 rating: 2/5 by: Epinions Author tc111 - I ordered a Delta Glass shelf. They shipped it in the Plain Delta box. It arrived broken. They sent a replacement same thing. if you need something that is Fragile order it... http://www.epinions.com/content/submit.html/comment_~185210539652 Sat, 4 Jun 2005 13:30:22 GMT http://www.epinions.com/content_185210539652?linkin_id=8003929 http://www.epinions.com/content_176698396292?linkin_id=8003929 rating: 4/5 by: Epinions Author maminutelli - I was searching for a wood cutting board for my Kohler sink. I found it at faucetdirect.com. So I thought, anyway. Not remembering the model of my 10 year old Kohler sink, (though I later found out it was a "Lakewood" series),I went by the pictures and... http://www.epinions.com/content/submit.html/comment_~176698396292 Tue, 15 Mar 2005 08:36:44 GMT http://www.epinions.com/content_176698396292?linkin_id=8003929 http://www.epinions.com/content_135531236996?linkin_id=8003929 rating: 5/5 by: Epinions Author schminkie - Wonderful place! Easy to shop and they respond to emails quickly. They had the item we wanted, reasonably priced and they shipped it out right away. The sent us tracking information and all went very smoothly. I was a little worried when I saw the... http://www.epinions.com/content/submit.html/comment_~135531236996 Sat, 3 Apr 2004 19:13:56 GMT http://www.epinions.com/content_135531236996?linkin_id=8003929 http://www.epinions.com/content_129693552260?linkin_id=8003929 rating: 4/5 by: Epinions Author modernmarvel - Well . . . my housing renovations continue. I wanted to get a kitchen faucet and didn't know where to start. After looking in some local showrooms, I settled on a Grohe faucet. My contractor tried to buy it for me using his discount but the best... http://www.epinions.com/content/submit.html/comment_~129693552260 Wed, 18 Feb 2004 19:06:00 GMT http://www.epinions.com/content_129693552260?linkin_id=8003929 http://www.epinions.com/content_128215518852?linkin_id=8003929 rating: 5/5 by: Epinions Author hausenpepper - After my order was cancelled due to TooHome's Bankrupcy and my money was Stolen. FaucetDirect.com helped me complete my remodel without a hitch. If I just would have went there first! They didn't honor TooHome's 10% discount, but they also mentioned that... http://www.epinions.com/content/submit.html/comment_~128215518852 Sat, 31 Jan 2004 21:22:00 GMT http://www.epinions.com/content_128215518852?linkin_id=8003929 http://www.epinions.com/content_128109219460?linkin_id=8003929 rating: 5/5 by: Epinions Author shopper23 - I ordered Kohler revival accessory - double toilet tissue holder. Order was received within a couple days and it was in MINT CONDITION and all parts and specifications were included. GREAT PRODUCT SELECTION, PRICES & SPEEDY DELIVERY. I am so glad... http://www.epinions.com/content/submit.html/comment_~128109219460 Fri, 30 Jan 2004 21:42:49 GMT http://www.epinions.com/content_128109219460?linkin_id=8003929 http://www.epinions.com/content_119701933700?linkin_id=8003929 rating: 4/5 by: Epinions Author shannonb001 - I ordered several different items from this company. The orders arrived earlier than promised and they were accurate - Yyyiiipppeeeeee! My only suggestion: Please expand your product... http://www.epinions.com/content/submit.html/comment_~119701933700 Mon, 24 Nov 2003 21:58:46 GMT http://www.epinions.com/content_119701933700?linkin_id=8003929