© 1999-2009 Shopping.com, Inc. This feed is subject to our terms of use: http://www.epinions.com/help/rss_terms http://www.epinions.com/pr-Online_Stores_Services-JC_Penney Recent reviews written about JC Penney en-us 80 80 http://www.epinions.com/pr-Online_Stores_Services-JC_Penney http://img.epinions.com/images/opti/04/76/pr-Online_Stores_Services-JC_Penney-resized80.gif http://www.epinions.com/content_489878818436?linkin_id=8003929 rating: 1/5 by: Epinions Author robeania - After 35 years have cancelled my JC Penny credit card and I will never shop at JC Penny again! For the second time I have returned an item, using the JC Penny return label and filled out the proper return information...only to not be credited for the... http://www.epinions.com/content/submit.html/comment_~489878818436 Thu, 29 Oct 2009 11:30:31 GMT http://www.epinions.com/content_489878818436?linkin_id=8003929 http://www.epinions.com/content_475407814276?linkin_id=8003929 rating: 1/5 by: Epinions Author shopper321 - I placed an order (last 4 digits of the order 7750) on 21 Feb 2009 (yes, over four months ago) and it has not yet been shipped. Latest ship date shows July 17 (lets see if JCP will at least ship after 5 months). I've received two emails... http://www.epinions.com/content/submit.html/comment_~475407814276 Sat, 27 Jun 2009 10:53:27 GMT http://www.epinions.com/content_475407814276?linkin_id=8003929 http://www.epinions.com/content_474791579268?linkin_id=8003929 rating: 2/5 by: Epinions Author orangepostit - I bought some items online, to be shipped to Korea.I was buying seasonal items but was realistic and expected them within a month. A month *later* I got notice that the items had been sent.The website never said that the items were out of... http://www.epinions.com/content/submit.html/comment_~474791579268 Mon, 22 Jun 2009 03:53:12 GMT http://www.epinions.com/content_474791579268?linkin_id=8003929 http://www.epinions.com/content_474765758084?linkin_id=8003929 rating: 2/5 by: Epinions Author tobbee - I will never ordered from JCP again. If you aren't sure exactly your product, don't buy. I ordered a pillow from their website with 10 dollars coupon. Since the pillow is too flat, I have to return it. They will take out that 10 dollars they paid for you... http://www.epinions.com/content/submit.html/comment_~474765758084 Sun, 21 Jun 2009 21:16:11 GMT http://www.epinions.com/content_474765758084?linkin_id=8003929 http://www.epinions.com/content_469451640452?linkin_id=8003929 rating: 1/5 by: Epinions Author meltimnkids - Never again.  Ordered furniture - was told six weeks by several (not just one) sales people.  At 10 weeks I called customer service - they said "oh no - it takes 8-10 weeks".  We are at 12 weeks and counting and still no furniture. ... http://www.epinions.com/content/submit.html/comment_~469451640452 Wed, 6 May 2009 08:25:10 GMT http://www.epinions.com/content_469451640452?linkin_id=8003929 http://www.epinions.com/content_455885491844?linkin_id=8003929 rating: 1/5 by: Epinions Author chandler01 - Stay away from the furniture.  It is poorly built, looks great on arrival but within three months it looks at least ten years old.  I ordered 1 sofa, 1 loveseatchair and ottman for my daughter as a gift.  It is so embarrassing everytime I... http://www.epinions.com/content/submit.html/comment_~455885491844 Sun, 28 Dec 2008 03:28:47 GMT http://www.epinions.com/content_455885491844?linkin_id=8003929 http://www.epinions.com/content_451740143236?linkin_id=8003929 rating: 1/5 by: Epinions Author cessna007 -     I would avoid them like the plague. They mistreated my elderly mother horribly. She accidently put a stop check on a payment she them. Her checkbook was misplaced and she lost count of what checks were written. She immediately called... http://www.epinions.com/content/submit.html/comment_~451740143236 Mon, 17 Nov 2008 23:33:39 GMT http://www.epinions.com/content_451740143236?linkin_id=8003929 http://www.epinions.com/content_439755771524?linkin_id=8003929 rating: 2/5 by: Epinions Author bigdealfinder - Great store & service, terrible product! I ordered two aluminum chaise lounges recently discounted. Two days later they discounted them again. I called JCP & they refunded my credit card for the difference . The items arrived in one week! Fast! One chair... http://www.epinions.com/content/submit.html/comment_~439755771524 Sun, 3 Aug 2008 16:32:31 GMT http://www.epinions.com/content_439755771524?linkin_id=8003929 http://www.epinions.com/content_437245873796?linkin_id=8003929 rating: 1/5 by: Epinions Author robleroy - Customer service is horrible at JCPenny. I purchased a recliner a few months ago and the back falls almost to the floor when tyring to recline. I have emailed and called customer service and no one has come to replace or fix it or even look at it... http://www.epinions.com/content/submit.html/comment_~437245873796 Mon, 14 Jul 2008 15:14:28 GMT http://www.epinions.com/content_437245873796?linkin_id=8003929 http://www.epinions.com/content_431023820420?linkin_id=8003929 rating: 1/5 by: Epinions Author jmptrnr - all items back ordered at least 2 weeks they charge a sales tax when other online stores dont!!! ,this will be the last time I shop online with jc pennys online,customer service not helpful!On other items the back orders were for a month or more and the... http://www.epinions.com/content/submit.html/comment_~431023820420 Thu, 22 May 2008 11:38:19 GMT http://www.epinions.com/content_431023820420?linkin_id=8003929 http://www.epinions.com/content_422991400580?linkin_id=8003929 rating: 2/5 by: Epinions Author moni25 - I bought some kids bedroom set for my 7 year old from JC Penney web site. Picked up and opened it up for assembling and many of the drawers for the dressers were broken. The furniture material looked like match boxes. I do not know if JC Penney had... http://www.epinions.com/content/submit.html/comment_~422991400580 Fri, 21 Mar 2008 15:05:20 GMT http://www.epinions.com/content_422991400580?linkin_id=8003929 http://www.epinions.com/content_411560611460?linkin_id=8003929 rating: 5/5 by: Epinions Author epinwal - I live in Alaska (Anchorage), & placed a large order. 2 sofas, 1 chair, 2 beds, 2 dressers, 3 tables. I will admit customer service via telephone is terrible until you get the right person. I suggest calling repeatedly & hanging up until you hear a good... http://www.epinions.com/content/submit.html/comment_~411560611460 Fri, 21 Dec 2007 12:42:20 GMT http://www.epinions.com/content_411560611460?linkin_id=8003929 http://www.epinions.com/content_411209338500?linkin_id=8003929 rating: 1/5 by: Epinions Author epinviking - Telephone staff is obviously mostly African American women who do not speak english clearly & have no interest in customer service, only a paycheck. You cannot tell if you item is in stock until you finalize checkout online, & customer service cannot... http://www.epinions.com/content/submit.html/comment_~411209338500 Tue, 18 Dec 2007 12:50:25 GMT http://www.epinions.com/content_411209338500?linkin_id=8003929 http://www.epinions.com/content_404531940996?linkin_id=8003929 rating: 1/5 by: Epinions Author trumpcutie01 - I started to hate JC Penney several years ago when I was made fun of in the store. I asked for a price on a pillow and when they told me it was $100 I was like no thanks. As I turned around, the associate that helped me made a comment about me balking at... http://www.epinions.com/content/submit.html/comment_~404531940996 Mon, 1 Oct 2007 10:34:55 GMT http://www.epinions.com/content_404531940996?linkin_id=8003929 http://www.epinions.com/content_403023367812?linkin_id=8003929 rating: 4/5 by: Epinions Author cattrah - I ordered a bedroom set (queen headboard/footboard, frame, two nightstands, and a chest of drawers) online during their semi-annual sale. The bed I really wanted said it was on back order until October so I went to the next one which I still liked but... http://www.epinions.com/content/submit.html/comment_~403023367812 Wed, 12 Sep 2007 14:38:30 GMT http://www.epinions.com/content_403023367812?linkin_id=8003929 http://www.epinions.com/content_402484727428?linkin_id=8003929 rating: 1/5 by: Epinions Author rejoicee - Beware Buyers! I bought on line mattress and box springs.(Sherwood Hill), this is the worst set that Serta could ever make. The Smell was TERRIBLE! The plastic covering was so dirty and black I think they had been stored somewhere for years,Also the... http://www.epinions.com/content/submit.html/comment_~402484727428 Thu, 6 Sep 2007 18:04:22 GMT http://www.epinions.com/content_402484727428?linkin_id=8003929 http://www.epinions.com/content_402485317252?linkin_id=8003929 rating: 0/5 by: Epinions Author rejoicee - Beware Buyers! I bought on line mattress and box springs.(Sherwood Hill), this is the worst set that Serta could ever make. The Smell was TERRIBLE! The plastic covering was so dirty and black I think they had been stored somewhere for years,Also the... http://www.epinions.com/content/submit.html/comment_~402485317252 Thu, 6 Sep 2007 18:04:22 GMT http://www.epinions.com/content_402485317252?linkin_id=8003929 http://www.epinions.com/content_401244524164?linkin_id=8003929 rating: 4/5 by: Epinions Author bradshawcl - So, I was looking for a coat for this winter for my youngest, and my regular online shopping places really did not have what I was looking for, so I suddenly got the idea to check out J.C. Penney’s online store at www.jcp.com. I had not shopped there... http://www.epinions.com/content/submit.html/comment_~401244524164 Tue, 21 Aug 2007 09:03:09 GMT http://www.epinions.com/content_401244524164?linkin_id=8003929 http://www.epinions.com/content_400502197892?linkin_id=8003929 rating: 1/5 by: Epinions Author snodenver - Customer Service-catalog price did not match online price-a rude customer service rep told me I had ordered from an old catalog, and I was looking directly at Early Fall Catalog 2007 and carefully checked the item number & price. She went on to tell me... http://www.epinions.com/content/submit.html/comment_~400502197892 Sun, 12 Aug 2007 10:52:27 GMT http://www.epinions.com/content_400502197892?linkin_id=8003929 http://www.epinions.com/content_393862155908?linkin_id=8003929 rating: 1/5 by: Epinions Author sleepnot - Never will do business with JC Penny gain. Bought a mattress at the store. Was delivered to my house. Laid in it first night and it was like sleeping in a bean bag. Long story short, you get a 45 day satisfaction guaranteed but if you reselect a new... http://www.epinions.com/content/submit.html/comment_~393862155908 Sat, 21 Jul 2007 10:14:27 GMT http://www.epinions.com/content_393862155908?linkin_id=8003929 http://www.epinions.com/content_393539063428?linkin_id=8003929 rating: 1/5 by: Epinions Author jcpenneyrant - WORST ONLINE EXPERIENCE EVER.Customer service at JC Penney Online Store has disintegrated along with their integrity. We ordered a rug (first called and confirmed in stock) supposed to be 4-7 days to delivery. Two months later after numerous phone calls... http://www.epinions.com/content/submit.html/comment_~393539063428 Fri, 20 Jul 2007 16:47:32 GMT http://www.epinions.com/content_393539063428?linkin_id=8003929 http://www.epinions.com/content_385978502788?linkin_id=8003929 rating: 1/5 by: Epinions Author blu_canary - If only I had read the reviews BEFORE attempting to buy furniture from JC Penney online. My experience was the WORST I have ever had. After sleeping on an air bed for three weeks in our new house, the furniture arrived. We ordered the Sutton bedroom... http://www.epinions.com/content/submit.html/comment_~385978502788 Wed, 4 Jul 2007 10:13:31 GMT http://www.epinions.com/content_385978502788?linkin_id=8003929 http://www.epinions.com/content_381634186884?linkin_id=8003929 rating: 1/5 by: Epinions Author mbbh - Never buy furniture through JCPenney catalog. Our order was placed over 2 months ago and two times we have been told to stay home because the furniture would arrive. Each time we were called and told the furniture had been damaged. We still have no... http://www.epinions.com/content/submit.html/comment_~381634186884 Tue, 26 Jun 2007 23:01:20 GMT http://www.epinions.com/content_381634186884?linkin_id=8003929 http://www.epinions.com/content_368585510532?linkin_id=8003929 rating: 1/5 by: Epinions Author jblazer007 - We also ordered a twin bed for our toddler. It had to be shipped three times, because the first two times, it arrived damaged. I emailed a customer service rep to see if this bed needed a box spring. They said YES. We went out and bought a new... http://www.epinions.com/content/submit.html/comment_~368585510532 Tue, 29 May 2007 12:21:56 GMT http://www.epinions.com/content_368585510532?linkin_id=8003929 http://www.epinions.com/content_362609872516?linkin_id=8003929 rating: 1/5 by: Epinions Author mu22559 - J C Penney's is deceptive because of its coupon redemption procedure. You don't find out until the order is placed the coupon won't work. Or if it does work they might take it away later. I had a coupon which they disallowed later but said they would... http://www.epinions.com/content/submit.html/comment_~362609872516 Wed, 16 May 2007 08:22:07 GMT http://www.epinions.com/content_362609872516?linkin_id=8003929