© 1999-2009 Shopping.com, Inc. This feed is subject to our terms of use: http://www.epinions.com/help/rss_terms http://www.epinions.com/pr-Online_Stores_Services-Rapid_Satellite Recent reviews written about Rapid Satellite en-us 80 80 http://www.epinions.com/pr-Online_Stores_Services-Rapid_Satellite http://img.epinions.com/images/opti/1b/c8/pr-Online_Stores_Services-Rapid_Satellite-resized80.gif http://www.epinions.com/content_326143938180?linkin_id=8003929 rating: 1/5 by: Epinions Author yourneighbor - I received the equipment ok. DON'T EXPECT THE REBATES, OR FREE GIFT!!!!! I have been faxing/calling them for almost a year now with more "lost" info each time. It took me getting the better business bureau involved just to get the 20 dollar money order... http://www.epinions.com/content/submit.html/comment_~326143938180 Wed, 28 Feb 2007 12:10:16 GMT http://www.epinions.com/content_326143938180?linkin_id=8003929 http://www.epinions.com/content_256638226052?linkin_id=8003929 rating: 1/5 by: Epinions Author ucrider - Customer Service? Don't believe it! This was the WORST experience I've ever had with any cable, satellite or communications service provider. The company only sells the equipment. They go thru another contractor who only schedules the installation,... http://www.epinions.com/content/submit.html/comment_~256638226052 Wed, 20 Sep 2006 19:45:11 GMT http://www.epinions.com/content_256638226052?linkin_id=8003929 http://www.epinions.com/content_196100001412?linkin_id=8003929 rating: 1/5 by: Epinions Author packermann - Rapid Satellite advertises a free (with rebate) DVR with the order of a 4 room DirecTV system. I ordered the system, discussing the free DVR offer with the sales rep. When the system arrived (a 4 room system) and was installed I, according to the... http://www.epinions.com/content/submit.html/comment_~196100001412 Tue, 13 Sep 2005 17:40:30 GMT http://www.epinions.com/content_196100001412?linkin_id=8003929 http://www.epinions.com/content_192553979524?linkin_id=8003929 rating: 1/5 by: Epinions Author apostleis - These people are crooks. They took $320 from my bank acct without my ordering anything, said they would return it because no order was ever placed and never did. Tomorrow I am filing a police report. THEY ARE... http://www.epinions.com/content/submit.html/comment_~192553979524 Tue, 9 Aug 2005 11:22:55 GMT http://www.epinions.com/content_192553979524?linkin_id=8003929 http://www.epinions.com/content_192487460484?linkin_id=8003929 rating: 1/5 by: Epinions Author dvdless - In October of 2004, we had DIRECTV installed. At that time, Webclick Concepts was offering a free DVD player with the subscription. We followed all the instructions we were given, submitted the proper paperwork and, to date, we have not received a DVD... http://www.epinions.com/content/submit.html/comment_~192487460484 Mon, 8 Aug 2005 18:27:37 GMT http://www.epinions.com/content_192487460484?linkin_id=8003929 http://www.epinions.com/content_177189785220?linkin_id=8003929 rating: 1/5 by: Epinions Author peter314 - I had ordered Direct TV. Horrible customer service the installation has taken more than 6 weeks and it hasn't happened yet... http://www.epinions.com/content/submit.html/comment_~177189785220 Sat, 19 Mar 2005 21:16:17 GMT http://www.epinions.com/content_177189785220?linkin_id=8003929 http://www.epinions.com/content_171610115716?linkin_id=8003929 rating: 1/5 by: Epinions Author kdogg39 - I received a phone call asking me to switch to Direct TV in August of 2004. It sounded legit so I signed up.This was during a period in which I was moving into a new home so I had no other cable system at the time.It took 4 weeks for them to get my dish... http://www.epinions.com/content/submit.html/comment_~171610115716 Sun, 30 Jan 2005 00:21:01 GMT http://www.epinions.com/content_171610115716?linkin_id=8003929 http://www.epinions.com/content_170945973892?linkin_id=8003929 rating: 2/5 by: Epinions Author july1962 - Their website is confusing and misleading. At first I ordered a 4-room system and 2 additional receivers thinking that was the cheaper package. They called and said I had ordered two installation packages instead of two receivers. So they changed it to a... http://www.epinions.com/content/submit.html/comment_~170945973892 Mon, 24 Jan 2005 17:12:14 GMT http://www.epinions.com/content_170945973892?linkin_id=8003929 http://www.epinions.com/content_169882455684?linkin_id=8003929 rating: 1/5 by: Epinions Author pdlippe - No problems with equipment delivery. One remote did not work properly. The BIG PROBLEM!?!?! Rapid Satellite uses local installation mechanics. The BIG PROBLEM?!?!? Installation team drilled holes through my roof searching for a truss to attach the... http://www.epinions.com/content/submit.html/comment_~169882455684 Sun, 16 Jan 2005 21:15:43 GMT http://www.epinions.com/content_169882455684?linkin_id=8003929 http://www.epinions.com/content_166187142788?linkin_id=8003929 rating: 5/5 by: Epinions Author ssj4goku_dbz - I placed an order for a 4 room system with rapid satellite about a month ago online. After 3 days, I received a package with information to schedule an appointment for installation. The installer was able to come out during the weekend. He was there... http://www.epinions.com/content/submit.html/comment_~166187142788 Mon, 20 Dec 2004 15:46:30 GMT http://www.epinions.com/content_166187142788?linkin_id=8003929 http://www.epinions.com/content_160688737924?linkin_id=8003929 rating: 1/5 by: Epinions Author ttabs11 - I would not recommend Rapid Satellite, also known as Webclick Concepts to anyone. They only remain a direct tv authorized retailer because most people end up cancelling their order, getting charged a large amount of money, and it doesn't get reported to... http://www.epinions.com/content/submit.html/comment_~160688737924 Fri, 5 Nov 2004 17:18:30 GMT http://www.epinions.com/content_160688737924?linkin_id=8003929 http://www.epinions.com/content_158194830980?linkin_id=8003929 rating: 1/5 by: Epinions Author lancetb - Two months ago I ordered a two room satellite system from Rapid Satellite, which includes one Tivo Directv receiver and one regular Directv receiver. Words cannot express the depth of incompetence at Rapid Satellite and I would not recommend this... http://www.epinions.com/content/submit.html/comment_~158194830980 Tue, 12 Oct 2004 23:11:03 GMT http://www.epinions.com/content_158194830980?linkin_id=8003929 http://www.epinions.com/content_150350696068?linkin_id=8003929 rating: 1/5 by: Epinions Author mitson4 - Terrible Customer Service!! Speed of delivery was fine, order accuracy great, excellent installation. Shipped defective Tivo unit out of the box. Since then my attempts to get a new unit shipped have fallen on deaf ears. Supervisors won't return phone... http://www.epinions.com/content/submit.html/comment_~150350696068 Wed, 4 Aug 2004 17:45:32 GMT http://www.epinions.com/content_150350696068?linkin_id=8003929 http://www.epinions.com/content_139634577028?linkin_id=8003929 rating: 1/5 by: Epinions Author blahblah45 - Because if not, it takes forever to receive a Return Authorization to get it replaced. They shipped me a defective multiswitch with my order on 4/27/04. It got so hot it almost started a fire. As of 5/10/04 I'm still waiting for the return... http://www.epinions.com/content/submit.html/comment_~139634577028 Mon, 10 May 2004 16:51:04 GMT http://www.epinions.com/content_139634577028?linkin_id=8003929 http://www.epinions.com/content_138694594180?linkin_id=8003929 rating: 2/5 by: Epinions Author dhayashi - Rapid Satellite seems to dominate the online Direct TV market with their affiliated web pages funneling Google searches to their web store. The prices are not as low as it seems. You have to read the fine print. If you don't fulfill your one year DTV... http://www.epinions.com/content/submit.html/comment_~138694594180 Mon, 3 May 2004 14:30:11 GMT http://www.epinions.com/content_138694594180?linkin_id=8003929 http://www.epinions.com/content_135040765572?linkin_id=8003929 rating: 1/5 by: Epinions Author rah731328 - Stay Away -outright fraud.This company seems to be running a scam through a company called national revenue corporation that they own.They get your credit card and next thing you know your sent a collection notice for a charge you have no idea about.The... http://www.epinions.com/content/submit.html/comment_~135040765572 Tue, 30 Mar 2004 17:02:29 GMT http://www.epinions.com/content_135040765572?linkin_id=8003929 http://www.epinions.com/content_133642358404?linkin_id=8003929 rating: 1/5 by: Epinions Author cassidy-epin - Rapid Satellite gave me a delivery date that passed and I'm still waiting. The customer service people are either powerless to help or they don't care. Rapid Satellite President/CEO Nick Molina has a web page... http://www.epinions.com/content/submit.html/comment_~133642358404 Thu, 18 Mar 2004 15:04:01 GMT http://www.epinions.com/content_133642358404?linkin_id=8003929 http://www.epinions.com/content_132252929668?linkin_id=8003929 rating: 1/5 by: Epinions Author mkuschmusic - Dish was installed, Receiver did not work. Same story as others, waited 1 week for RA. Sent dead unit back a week ago. Now they say they need tracking #. What a JOKE!... http://www.epinions.com/content/submit.html/comment_~132252929668 Fri, 5 Mar 2004 20:25:47 GMT http://www.epinions.com/content_132252929668?linkin_id=8003929 http://www.epinions.com/content_128223907460?linkin_id=8003929 rating: 1/5 by: Epinions Author elsonb - Ordered a four room system with TiVo. The Philips DVR out of the box would not work. On closer inspection I could clearly see that it was not a new item (possibly a prior return) Called Rapid Satellite they said I couldn't send it to them I must ship it... http://www.epinions.com/content/submit.html/comment_~128223907460 Thu, 5 Feb 2004 05:25:20 GMT http://www.epinions.com/content_128223907460?linkin_id=8003929 http://www.epinions.com/content_128043355780?linkin_id=8003929 rating: 1/5 by: Epinions Author rjbzot - This company has the worst customer service I have experienced in years, maybe ever. The satellite receiver I ordered was DOA. Then the real problems started. When I called to get a replacement, they took my information and then told me they would... http://www.epinions.com/content/submit.html/comment_~128043355780 Fri, 30 Jan 2004 19:40:45 GMT http://www.epinions.com/content_128043355780?linkin_id=8003929 http://www.epinions.com/content_127229857412?linkin_id=8003929 rating: 5/5 by: Epinions Author rpj795 - Overall satisfaction couldn't have been better. Took a total of six days from the day I ordered the system until it was installed and running. At first I was a little scared to go though them w/ all the bad reviews but if they provide the same service... http://www.epinions.com/content/submit.html/comment_~127229857412 Sun, 25 Jan 2004 13:15:42 GMT http://www.epinions.com/content_127229857412?linkin_id=8003929 http://www.epinions.com/content_126710615684?linkin_id=8003929 rating: 1/5 by: Epinions Author dschallert - They're at it again! 10 months after getting my dish from RapidSatellite, they have now suddenly made 2 charges to my credit card of $225.00 each in the last 5 days! I haven't cancelled my year commitment of Directtv service and I've paid for the... http://www.epinions.com/content/submit.html/comment_~126710615684 Tue, 20 Jan 2004 17:00:43 GMT http://www.epinions.com/content_126710615684?linkin_id=8003929 http://www.epinions.com/content_125463596676?linkin_id=8003929 rating: 1/5 by: Epinions Author wordofhonor - If they have ANY good ratings they must have wrote them themselves. Like Tatum O'Neal said "If they got any scruples they stole them from somebody else!" DirecTV is getting a bad rap because of this company. The installer wanted to charge me for... http://www.epinions.com/content/submit.html/comment_~125463596676 Sat, 10 Jan 2004 13:11:38 GMT http://www.epinions.com/content_125463596676?linkin_id=8003929 http://www.epinions.com/content_123396591236?linkin_id=8003929 rating: 1/5 by: Epinions Author jag_man653 - I ordered their Kit 1820-1T and was shipped Kit 1820-1B. It is now 15 days since my order, and 10 days since I reported the problem, yet I still have no RMA, and no indication of exactly when I will get the equipment I ordered, in spite of their promise... http://www.epinions.com/content/submit.html/comment_~123396591236 Mon, 29 Dec 2003 13:38:31 GMT http://www.epinions.com/content_123396591236?linkin_id=8003929 http://www.epinions.com/content_122864045700?linkin_id=8003929 rating: 1/5 by: Epinions Author cswanson - I would give rapid satellite the following grades with regard to their service: Delivery Speed = F Oder accuracy = F Customer service = F Overall satisfaction = F We ordered a rapid satellite system for two rooms with TIVO. The order was late in... http://www.epinions.com/content/submit.html/comment_~122864045700 Tue, 23 Dec 2003 19:13:27 GMT http://www.epinions.com/content_122864045700?linkin_id=8003929