© 1999-2009 Shopping.com, Inc. This feed is subject to our terms of use: http://www.epinions.com/help/rss_terms http://www.epinions.com/pr-Online_Stores_Services-TV_Authority Recent reviews written about TV Authority en-us 80 80 http://www.epinions.com/pr-Online_Stores_Services-TV_Authority http://img.epinions.com/images/opti/b7/8e/pr-Online_Stores_Services-TV_Authority-resized80.gif http://www.epinions.com/content_355942960772?linkin_id=8003929 rating: 1/5 by: Epinions Author eelmot - Stay away from this site. They charge the credit card, then don't deliver, When you cancel the order, they say it's cancelled, but don't give the money back on the credit... http://www.epinions.com/content/submit.html/comment_~355942960772 Tue, 1 May 2007 14:51:03 GMT http://www.epinions.com/content_355942960772?linkin_id=8003929 http://www.epinions.com/content_354065419908?linkin_id=8003929 rating: 1/5 by: Epinions Author howshyll - Ordered my TV on 1/09/07 for a Super Bowl party I was having. Fast forward to April of '07. Still no TV, terrible customer service and no refund. Avoid them like the... http://www.epinions.com/content/submit.html/comment_~354065419908 Fri, 27 Apr 2007 12:20:53 GMT http://www.epinions.com/content_354065419908?linkin_id=8003929 http://www.epinions.com/content_332524392068?linkin_id=8003929 rating: 2/5 by: Epinions Author grisik - Prices are great, customer service is horrible. Don't plan on talking to or having any contact with anyone after the sale. The customer service people do not exist, only sales people. Got the tv a week late, but never even knew it was shipped. Not... http://www.epinions.com/content/submit.html/comment_~332524392068 Tue, 13 Mar 2007 11:24:39 GMT http://www.epinions.com/content_332524392068?linkin_id=8003929 http://www.epinions.com/content_325643636356?linkin_id=8003929 rating: 1/5 by: Epinions Author nolls - Unfortunately, I have to echo the negative experience I'm reading over and over here with this company. They billed me in full on Jan 18, and said I should expect my TV to arrive somewhere between Feb 5-7. That date came and went with no communication... http://www.epinions.com/content/submit.html/comment_~325643636356 Mon, 26 Feb 2007 22:51:06 GMT http://www.epinions.com/content_325643636356?linkin_id=8003929 http://www.epinions.com/content_324297723524?linkin_id=8003929 rating: 1/5 by: Epinions Author ar1snoop - Started off with a double charge right away to my credit card..After repeated calls and messages(that never get returned)I finally spoke with someone and they said it would be cleared up(which it wasn't).Many more calls and many minutes on hold I was... http://www.epinions.com/content/submit.html/comment_~324297723524 Sat, 24 Feb 2007 03:48:49 GMT http://www.epinions.com/content_324297723524?linkin_id=8003929 http://www.epinions.com/content_323331788420?linkin_id=8003929 rating: 1/5 by: Epinions Author avijayan - BAD BAD BAD - same story as below - ordered TV, credit card charged - NO TV even after 1 month. No communication, no one returns your calls, including the manager. If you get someone on the phone you get different stories - later this week, Oh, snow... http://www.epinions.com/content/submit.html/comment_~323331788420 Wed, 21 Feb 2007 19:46:37 GMT http://www.epinions.com/content_323331788420?linkin_id=8003929 http://www.epinions.com/content_321113853572?linkin_id=8003929 rating: 1/5 by: Epinions Author mbndh - I ordered two LCD tv's from this site on Feb 6, 2007 and thinking they were in my state delivery would be quick. It has been 10 days and no tv's, no e-mail replies to my messages and no ability to contact them. Their 888 number seems to be unmanned by... http://www.epinions.com/content/submit.html/comment_~321113853572 Mon, 19 Feb 2007 20:50:46 GMT http://www.epinions.com/content_321113853572?linkin_id=8003929 http://www.epinions.com/content_321824788100?linkin_id=8003929 rating: 1/5 by: Epinions Author alnitemike - Same story. Great Price. Big promises. Never shipped. Won’t communicate. The good news is, though, the TV was financed through their own “Private Label Credit Card”, so they never actually had any of my money. I just wrote to GE Money Bank (the... http://www.epinions.com/content/submit.html/comment_~321824788100 Sun, 18 Feb 2007 13:42:48 GMT http://www.epinions.com/content_321824788100?linkin_id=8003929 http://www.epinions.com/content_321154551428?linkin_id=8003929 rating: 1/5 by: Epinions Author webbfam - I don't think they actually exist. I ordered my plasma from them because of free shipping and a good price. They charged my credit card right away. 3 weeks later I am still waiting for my TV. They have a chat feature but no one is ever available. I call... http://www.epinions.com/content/submit.html/comment_~321154551428 Sat, 17 Feb 2007 11:18:15 GMT http://www.epinions.com/content_321154551428?linkin_id=8003929 http://www.epinions.com/content_320094703236?linkin_id=8003929 rating: 1/5 by: Epinions Author krina001 - STAY AWAY FROM THIS WEB SITE! I BEG YOU, PLEASE TRUST ME! I have left endless amount of messages on the answering machine, and not once did anyone return my call. In addition I have called over a dozen times and each time been on hold to speak to someone... http://www.epinions.com/content/submit.html/comment_~320094703236 Wed, 14 Feb 2007 17:41:21 GMT http://www.epinions.com/content_320094703236?linkin_id=8003929 http://www.epinions.com/content_310945681028?linkin_id=8003929 rating: 1/5 by: Epinions Author buyer2007 - My advice - steer clear of this company. Promised delivery of TV within 3 - 5 days. Did not happen. Took hours of being on hold to eventually get a real person after 10 calls; then transferred to someone else. Then told that the TV had not yet... http://www.epinions.com/content/submit.html/comment_~310945681028 Thu, 25 Jan 2007 11:28:20 GMT http://www.epinions.com/content_310945681028?linkin_id=8003929 http://www.epinions.com/content_310598078084?linkin_id=8003929 rating: 1/5 by: Epinions Author sgolfm - My experience was the same as many below. The bottom line is that the company will not ship you your product no matter how many times you call and what you promise, though they will charge your credit card immediately. That's the fact of the matter... http://www.epinions.com/content/submit.html/comment_~310598078084 Wed, 24 Jan 2007 16:35:16 GMT http://www.epinions.com/content_310598078084?linkin_id=8003929 http://www.epinions.com/content_309797162628?linkin_id=8003929 rating: 1/5 by: Epinions Author lanl_menace - Count me as another VERY dissatisfied customer. I placed my order on 12/29/06 for a Samsung LN-S4695D with Cambryn via phone. I was told the product was in stock and I would receive it between 1/10/07 and 1/12/07. On 1/2/07, my credit card was... http://www.epinions.com/content/submit.html/comment_~309797162628 Mon, 22 Jan 2007 21:45:38 GMT http://www.epinions.com/content_309797162628?linkin_id=8003929 http://www.epinions.com/content_307496259204?linkin_id=8003929 rating: 1/5 by: Epinions Author erwinrc - My friend had a great experience with TV Authority! Mine is not so great! Like other people, long waits on the phone for customer service to answer. (45-60 mins.) I also paid extra for the 3-5 day deliv. I could have read it wrong, it could have been 3-5... http://www.epinions.com/content/submit.html/comment_~307496259204 Wed, 17 Jan 2007 18:07:12 GMT http://www.epinions.com/content_307496259204?linkin_id=8003929 http://www.epinions.com/content_304496610948?linkin_id=8003929 rating: 1/5 by: Epinions Author bigjoewok - I ordered an LCD online; their website states: cut and pasted from "TV Authority will not charge your credit card until your order is being processed for shipment. If you place a pre-order with us, a confirmation called will be placed to you to verify... http://www.epinions.com/content/submit.html/comment_~304496610948 Thu, 11 Jan 2007 00:25:47 GMT http://www.epinions.com/content_304496610948?linkin_id=8003929 http://www.epinions.com/content_301726273156?linkin_id=8003929 rating: 1/5 by: Epinions Author aaaharmar - TV Authority (TVA) Web site showed set I wanted in stock. E-mailed to be sure it actually was. Within a few hours, return e-mail said it was in stock. Ordered 11-10-06. Credit card charged 11-13-06. No further contact from TVA, despite my requesting... http://www.epinions.com/content/submit.html/comment_~301726273156 Fri, 5 Jan 2007 00:59:04 GMT http://www.epinions.com/content_301726273156?linkin_id=8003929 http://www.epinions.com/content_295879151236?linkin_id=8003929 rating: 1/5 by: Epinions Author yellbird - STAY AWAY FROM THEM, Ordered a TV on 11/24/06 and nothing but trouble trying to get TV or get it canceled, finally got it canceled then had a problem getting refund. Disputed it with CC, filed with BBB, wrote Pioneer, finally got refund. Want... http://www.epinions.com/content/submit.html/comment_~295879151236 Sat, 23 Dec 2006 05:24:32 GMT http://www.epinions.com/content_295879151236?linkin_id=8003929 http://www.epinions.com/content_295164087940?linkin_id=8003929 rating: 1/5 by: Epinions Author riceross - I agree with other negative comments. These people had no intention of delivering product - Panasonic TH-50PX 600U. They took my order and hit my credit card on 11/21/06 and up until today - 12/21/2006 have not been able to advise me of delivery. Long... http://www.epinions.com/content/submit.html/comment_~295164087940 Thu, 21 Dec 2006 17:10:37 GMT http://www.epinions.com/content_295164087940?linkin_id=8003929 http://www.epinions.com/content_294792498820?linkin_id=8003929 rating: 1/5 by: Epinions Author arizonadoug - Terrible experience. Ordered "in-stock" product on 11/20/06 - four telephone calls and one month later, no product has shipped, numerous excuses, but of course they charged my credit card the day I ordered. I've now filed a complaint with the Los... http://www.epinions.com/content/submit.html/comment_~294792498820 Wed, 20 Dec 2006 22:03:34 GMT http://www.epinions.com/content_294792498820?linkin_id=8003929 http://www.epinions.com/content_294433623684?linkin_id=8003929 rating: 1/5 by: Epinions Author diklo - This the worst buying experience ever ! On 11/31/06 I made a purchase from tv authority Panasonic th-50px600u plasma tv,Toshiba 32hl66 LCD tv 2 HDVI cables .Promised to be delivered by the latest 12/14/06;no shipping confirmation nor shipping... http://www.epinions.com/content/submit.html/comment_~294433623684 Wed, 20 Dec 2006 16:34:35 GMT http://www.epinions.com/content_294433623684?linkin_id=8003929 http://www.epinions.com/content_292173155972?linkin_id=8003929 rating: 1/5 by: Epinions Author eengus - FOR YOUR OWN GOOD DO NOT PURCHASE ANYTHING FROM TV AUTHORITY ONLINE EVER!!!!!!!!! I am adding this suggestion to help protect everyone from having a long and disturbing purchasing experience and possibly ruining a christmas or occasional gift for... http://www.epinions.com/content/submit.html/comment_~292173155972 Fri, 15 Dec 2006 21:31:03 GMT http://www.epinions.com/content_292173155972?linkin_id=8003929 http://www.epinions.com/content_291994504836?linkin_id=8003929 rating: 5/5 by: Epinions Author lowell138 - Needless to say it is pretty scary spending 2000+ online. After much though I decided to go with TV Authority. Since I was so scared I called their Customer Service Department several times after I made the order. Although the wait time to speak with... http://www.epinions.com/content/submit.html/comment_~291994504836 Thu, 14 Dec 2006 20:41:17 GMT http://www.epinions.com/content_291994504836?linkin_id=8003929 http://www.epinions.com/content_291823259268?linkin_id=8003929 rating: 2/5 by: Epinions Author cutty04 - I ordered the Samsung LN-S2341W TV from them the end of October 06. At the time of the order they stated that the TV will be delivered in 2 weeks. They did not deliver the TV in the promised time frame. I called and spoke to Brian and he said he would... http://www.epinions.com/content/submit.html/comment_~291823259268 Thu, 14 Dec 2006 14:17:48 GMT http://www.epinions.com/content_291823259268?linkin_id=8003929 http://www.epinions.com/content_290585218692?linkin_id=8003929 rating: 1/5 by: Epinions Author webm2 - Incredibly miserable on just about every level. I have sat on hold a number of times for over half an hour. Have not gotten any email responses. I HAVE WAITED A MONTH AND still not received tracking numbers much less my package. DO NOT ORDER from... http://www.epinions.com/content/submit.html/comment_~290585218692 Mon, 11 Dec 2006 22:33:16 GMT http://www.epinions.com/content_290585218692?linkin_id=8003929 http://www.epinions.com/content_285363179140?linkin_id=8003929 rating: 1/5 by: Epinions Author nthdegree - I ordered a toshiba 32" tv on friday the 24 of November. Today Wednesday the 29 of November at 7:00 am Pacific time I e-mailed them asking when my tv would be shipped. 3 pm pacific time still no response. Called on the phone was on hold for 10 minutes... http://www.epinions.com/content/submit.html/comment_~285363179140 Wed, 6 Dec 2006 16:30:28 GMT http://www.epinions.com/content_285363179140?linkin_id=8003929