Epinions Recent Reviews for RedOctane

RedOctane: Horrible

Sat, 27 Dec 2008 17:19:09 GMT

rating: 1/5 by: Epinions Author bigpermsfd - Hands down the WORST customer service ever. I ordered items and only received a partial shipment. I've tried numerous times to contact redoctane by telephone and noone ever answers. I've written numerous emails and noone has yet to reply 3 weeks later!!!...

RedOctane: Absolutely zero customer service

Sat, 13 Dec 2008 12:47:59 GMT

rating: 2/5 by: Epinions Author arkar - While their site is easy to navigate and place an order, any semblance of customer service ends there. I found that my order was doubled up so I immediately emailed them (telephone contact is an impossibility) to notify them of the error. ...

RedOctane: only store with wii guitar and it was shipped free

Wed, 29 Oct 2008 03:02:01 GMT

rating: 5/5 by: Epinions Author scallopywag - redoctane was the only place that had the wii les paul guitar in stock and the price was right. i also got free shipping on it which was another...

RedOctane: poor

Wed, 2 Jan 2008 19:35:39 GMT

rating: 1/5 by: Epinions Author csheats - the ps2 guitar hero wireless receiver did not work right out of box. tried to get it replaced through numerous emails..was a Christmas gift and my son wanted to play..after many days of back and forth emails with no resolution, i finally decided i would...

RedOctane: WORST ONLINE SHOPPING EXPERIENCE EVER!!!!

Sat, 10 Nov 2007 13:37:12 GMT

rating: 1/5 by: Epinions Author slohockey - This is one of THE WORST EXPERIENCES I've ever had shopping on-line. Placed an order for TWO Guitar Hero 3s: one in PS3 format and one in Wii format. They shipped only the PS3 version, yet the shipping invoice states that both were supposed to be in...

RedOctane: Very Bad Experience overall

Fri, 4 May 2007 15:17:34 GMT

rating: 1/5 by: Epinions Author skushon - No phone number to reach them at. Customer Service occurs purely through form email. 1) I order and received a defective Metal Afterburner pad. 2) I filed an "RMA" with them to return the item and get a refund. 3) I was told they only do...

RedOctane: The Adventures of Red Octane & Gamerjet

Fri, 6 Oct 2006 21:04:12 GMT

rating: 5/5 by: Epinions Author gamerjet - Please note: This review is of Red Octane as a store, not as a game rental service. The RedOctane Store carries everything a dance gamer could ever want, including Dance games and Dance pads. I have shopped at the Red Octane Store twice and have been...

RedOctane: RedOctane Review 101

Fri, 4 Aug 2006 23:33:03 GMT

rating: 1/5 by: Epinions Author immature_romeo - I thought that I received the games with a appropriate timing. In short, the games did not take that long to get to my house. It only took two days. However, returning the games was definitely a pain in the neck. Although shipping the games to my house...

RedOctane: Horrible customer service, terrible delivery

Thu, 22 Dec 2005 11:40:56 GMT

rating: 1/5 by: Epinions Author libaya - I ordered ignition pad 3.0 on 8/11/05 and it is 8/24 today and I have yet to receive it. I chose Supersaver shipping and it says 5-7 days for delivery BUT customer service said actually up to 28 days. I found this out after speaking to DHL 3x and went...

RedOctane: Don't buy DDR pads from Red Octane!!!

Thu, 30 Jun 2005 12:19:47 GMT

rating: 1/5 by: Epinions Author barney99 - Review on Red Octane DDR pad for XBox - PLEASE, PLEASE PLEASE! DO NOT buy a pad from them. I spent almost $200 on 2 XBox pads and started having problems with the back button not responding within a week of ownership. I sent the pads back three times...

RedOctane: Do They Have Any Customer Service At All? Do They Even Care?

Sat, 28 Aug 2004 01:57:14 GMT

rating: 1/5 by: Epinions Author polarbearmt - Awhile back, I used a free 2-week trial to a game rental service (don't remember who) and found that only about 10% of the games I wanted were available without delay. I thought about checking into Red Octane and found their 5-at-a-time for $40 rather...

RedOctane: Look elsewhere for game rentals...

Tue, 13 Jul 2004 14:34:44 GMT

rating: 2/5 by: Epinions Author ravemonger - This is concerning RedOctane's rental service. 1. Their website is way out of date. November 2003 is the magic date... that's the date that the website was last updated. None of the games released since then have any descriptions and the majority of...

RedOctane: ripped off

Wed, 30 Jun 2004 08:42:03 GMT

rating: 1/5 by: Epinions Author saarthur - Ordered the package that was supposed to have the DDR MAX2 game and Ignition pad 2.0. Received the pad but no game. Sent multiple email, voice msgs to cust support listed on RedOctane site and never got a response. Got on their "Live Chat" cust serv and...

RedOctane: An excellent choice for your DDR needs.

Mon, 8 Mar 2004 01:08:33 GMT

rating: 4/5 by: Epinions Author mamatoben - Please note: this review is of Red Octane as a store, not as a game rental service. I went to Red Octane looking for a dance mat for the video game Dance Dance Revolution. I was thrilled to discover a whole section just for DDR at their site, and...

RedOctane: The service DOESN'T deliver

Wed, 30 Apr 2003 17:25:17 GMT

rating: 2/5 by: Epinions Author sassybrat - I signed up for RedOctane's G2 rental program in January 2003. I received my first game in April 2003. I had only put about 4 games in my queue and each game ranged from a "shirt-wait" to a "long-wait" status. At the beginning of April I added 1 game...

RedOctane: Red Octane, good for some, bullocks for others...

Wed, 9 Apr 2003 06:22:56 GMT

rating: 2/5 by: Epinions Author yourcloud - Want to rent video games and keep them for as long as you want?? That is the premise behind Red Octane, one of several video game rental sites, but the largest one that has been around the longest.

Red Octane is a game rental site, including games for...

RedOctane: Excellent choices, speedy delivery, and nice price. A gamers dream.

Mon, 7 Apr 2003 21:21:54 GMT

rating: 5/5 by: Epinions Author neobahamut - I checked out Redoctane's rental program and was very satisfied. The 18.95 basic package was just what I needed. They send out your game in a very timely manner, and send you a prepaid envelope to send it back in. You pay no shipping. Also there are...

RedOctane: Insufficient inventory.

Mon, 30 Dec 2002 20:04:12 GMT

rating: 1/5 by: Epinions Author jeph - Wow, cool, a Netflix for video games! Or at least that's what I thought when signing up.

The reality is that while Netflix works well, Redoctane has insufficient inventory (of Xbox titles) to make it worth the monthly fee. The wait times for...

RedOctane: Something to watch out for

Tue, 11 Jun 2002 17:48:58 GMT

rating: 1/5 by: Epinions Author ohevenly1 - I joined Red Octane, because it sounded like a good deal. You rent video games online, pay a monthly charge, you keep them out for as long as you like and return them when ready for a new game. The problem is very few of the games are actually...