Epinions Recent Reviews for Steve Madden

Steve Madden: HORRIBLE!

Wed, 7 Jan 2009 20:17:18 GMT

rating: 1/5 by: Epinions Author cotton_candy - I am NEVER shopping at Steve Madden again. It took 3 weeks for my boots to arrive and when it did they sent me the wrong color! I called them to complain and I was put on the line with a guy who had a heavy Indian accent. They told me I can't exchange it...

Steve Madden: DO NOT order from Stevemadden.com - TERRIBLE SERVICE

Sat, 8 Nov 2008 08:13:52 GMT

rating: 1/5 by: Epinions Author sayuki475 - Let me just say that my experience with Stevemadden.com has been the worst, EVER. I PRE-ORDERED a sandal, recently, and a week later they tell me that they are sold out of my size, so they canceled my order. They also had a during the week of the...

Steve Madden: AWFUL

Wed, 23 Apr 2008 22:43:50 GMT

rating: 1/5 by: Epinions Author diamond15 - Not a fan of Steve Madden at all. Just had my first (and last) experience with ordering online. Received the boots today in the incorrect size and with 2 right feet. WHAT am I supposed to do with those? And because I bought them on clearance online...

Steve Madden: Never again. E-mail rebecca@stevemadden.com for customer service results.

Mon, 7 Jan 2008 17:08:46 GMT

rating: 1/5 by: Epinions Author doctor-mister - Delivery speed: unbelievably terrible. They use DHL, which did not deliver to my home (had to drive 60 miles round trip to pick up my shoes). Order took 11 days to get to me. And that's only when I went and picked it up. If I would have left it to...

Steve Madden: Unreliable, horrible customer service, don't bother

Fri, 4 Jan 2008 21:46:01 GMT

rating: 1/5 by: Epinions Author debmom39 - I placed an order on 12/4/07 on-line,live chat operator assured me the boots would arrive in time for Christmas gift giving. Here it is 1/4/08 and no boots, "live chat" won't connect, SM hasn't answered emails. I still don't know what is going on,...

Steve Madden: Thieves of Money and Time

Wed, 2 Jan 2008 22:33:23 GMT

rating: 1/5 by: Epinions Author carolduh - I was a longtime faithful customer. This fall, I ordered two pairs of shoes. I received in the mail, one box of shoes - both right foots, one a size 8 and one a size 6, and they were different colors. I sent five emails. I called three times,...

Steve Madden: Just go to the actual store.

Wed, 5 Dec 2007 03:12:49 GMT

rating: 3/5 by: Epinions Author kforkristina - I went to the Steve Madden site and saw that they were having a 30% off sale for Thanksgiving day plus free-shipping. Since I wanted to avoid the Black Friday madness at the mall, I ordered a pair of boots. The site is easy enough to navigate and...

Steve Madden: AWFUL Customer Service. Never Ordering Again. Terrible Experiences.

Wed, 28 Nov 2007 14:55:59 GMT

rating: 1/5 by: Epinions Author shopgirl27 - Absolutely horrible customer service. I cannot stress this enough - HORRIBLE. AWFUL. And I am a very easy-going person. I order online every week, and have never ever had a problem with any other company. But every time I order from Stevemadden.com, I...

Steve Madden: Disappointing.

Mon, 17 Apr 2006 16:12:36 GMT

rating: 1/5 by: Epinions Author maedog2003 - I am a huge fan of Steve Madden shoes. However, I would NOT recommend ordering directly from stevemadden.com. Their customer service is shoddy at best. I ordered 2 pairs of shoes and received the wrong pair. After getting no response from customer...

Steve Madden: Wow...what happened?

Wed, 2 Feb 2005 18:22:06 GMT

rating: 2/5 by: Epinions Author Mo-Emily - I've been a die hard Steve Madden fan for many years. My husband recently bought me a new pair of slippers as my old ones were worn thin. The first pair was 2 years old before they started showing wear (and I wear mine daily). The new pair he just bought...

Steve Madden: Extremely Poor Customer Service. Shipping in the Year 1910 Would Be Quicker.

Thu, 6 Jan 2005 11:36:14 GMT

rating: 1/5 by: Epinions Author vampyreska - POOR CUSTOMER SERVICE. EVEN WORSE SHIPPING. On 12/31/04 I placed an order on STEVEMADDEN.COM for two pairs of shoes which I intended to use on my upcoming vacation on 1/14/05. I thought that two weeks was more than enough time to receive my order...

Steve Madden: Steve Madden Online- Decent Shoes, Horrible Service

Sun, 4 Jul 2004 00:00:58 GMT

rating: 1/5 by: Epinions Author lizzyfh - Steve Madden has some nice shoes, but their online service is horrible. I ordered a pair of shoes, got an e-mail confirmation the next day saying that they had been shipped, and a week later I received a letter telling me that the credit card I had used...

Steve Madden: Cool Shoes

Fri, 12 Mar 2004 01:50:02 GMT

rating: 4/5 by: Epinions Author trixiefaux - I had a wonderful online experience with Steve Madden. I've bought Steve Madden shoes before from the Steve Madden store and from Nordstrom. I was looking online a couple of weeks ago and saw that they were having this great buy one get one free...

Steve Madden: Not Recommend for Online purchase!!!

Tue, 16 Sep 2003 14:58:18 GMT

rating: 1/5 by: Epinions Author azpirin - Pro: Great Looking Shoes! Con: Bad quality assurance in shipping department! Avoid the online pu...

Steve Madden: SHOES SHOES SHOES

Fri, 12 Jul 2002 18:33:55 GMT

rating: 5/5 by: Epinions Author aeparden - I love shoes! I love shoes by Steve Madden even more. The store has been a great experience for me. The shipping was prompt and the prices are reasonable.

I bought my first pair of Steve Madden shoes about 6 years ago and they were the best...

Steve Madden: Great Shoes, Great Prices

Mon, 24 Jun 2002 10:54:21 GMT

rating: 5/5 by: Epinions Author DvrFox - I have never gotten better quality shoes anywhere!! The sizes run slightly large, so order a half size smaller than normal. Original styles in many sizes. The shipping was speedy and the shoes are really great....comfortable heels no matter what the...