Epinions Recent Reviews for Ritz Camera

Ritz Camera: 100% Positive.

Fri, 27 Jun 2008 01:15:33 GMT

rating: 5/5 by: Epinions Author photome - 100% Positive. I would not hesitate to make a major purchase from RitzCamera.com again. I received excellent shipping and tracking emails, and even a backordered item was delivered within 10 days from my order placement date. Everything was brand new...

Ritz Camera: NEVER order from RitzCamera.com!

Mon, 9 Jun 2008 23:29:53 GMT

rating: 1/5 by: Epinions Author sidneyallegro - Delivery speed and order accuracy were fine; customer service was terrible. I received a defective (broken) item from them. Customer service took forever and I had the feeling that they were trying to make the fact that it arrived broken my fault so they...

Ritz Camera: Ritz Camera does not honor their promotions

Tue, 25 Mar 2008 21:13:20 GMT

rating: 1/5 by: Epinions Author doc4492 - Ritz Camera does not honor their promotions. They were supposed to send a $50 gift card as part of a promotion when I purchased my camera. I contacted them several times each time they said it will be emailed to me in 24 hours, no gift card has arrived...

Ritz Camera: Sells defective products; unhelpful and non-responsive customer service; Issues resolve in 1-2 months

Sun, 23 Mar 2008 00:33:54 GMT

rating: 1/5 by: Epinions Author zalmy - Purchasing from Ritzcamera.com has been, by far, the worst shopping experience I have ever had. They sell broken products. Their customer service is horrible. They are unhelpful, and they don't follow up with you regarding any issues you have with them...

Ritz Camera: Customer Service is Lacking Customer Retention and Satisfaction

Sat, 22 Mar 2008 23:11:47 GMT

rating: 1/5 by: Epinions Author JGSventek - I've shopped Ritz Camera retail many times usually to buy a filter or part for my cameras. I've also purchased a Canon XT Rebel at a location in Chicago which was a $1,000+ item. I'm a professional photographer and own at least three DSLR Nikon and...

Ritz Camera: Pleasantly surprised, CSR's are hit and miss

Wed, 12 Mar 2008 00:26:51 GMT

rating: 4/5 by: Epinions Author dvdcoma - On March 7th, after some debate and my reading of so many negative reviews of Ritzcamera.com, I decided to take a chance. Worse case, I wouldn't get my item and I could always do a charge back if needed. I ordered a GPS system for a really fantastic...

Ritz Camera: EXCELLENT - 5 star seller!!!!

Sat, 8 Mar 2008 09:22:55 GMT

rating: 5/5 by: Epinions Author huskercathy - Excellent online shopping experience - received my order within less than 48 hours - excellent price, excellent shipping and excellent product! They beat the competition hands down! No sales tax, Great Price and FREE shipping! Thanks Ritz Camera -...

Ritz Camera: Ritz Camera - SKY HIGH PRICES... And No Advantages

Sat, 2 Feb 2008 20:31:42 GMT

rating: 1/5 by: Epinions Author soupcraze - When you are driving around town, you will see plenty of Ritz Camera and W
olf
Camera stores. Just like any brick & mortar store, they have considerably higher prices than reputable online retailers, namely Amazon.com,...

Ritz Camera: Horrible Shopping and Customer Service Experience

Tue, 29 Jan 2008 11:22:23 GMT

rating: 1/5 by: Epinions Author xmradio - Ordered one item on 1/1/08, it took them an unacceptable 7 days to (supposedly) ship it on 1/8. As of 1/22 I hadn't received, contacted them on 1/22, they told me that they would look into it and get back to my within 24-48 hrs. As of 1/28, six days...

Ritz Camera: Buy from Beach or B & H

Fri, 4 Jan 2008 17:29:38 GMT

rating: 1/5 by: Epinions Author tracyski - False information, bad customer service, they don't care. Tried to order a camera in their ad, they told me they didn't have any in stock but could order. When I was ready to order they said "sorry, no longer available" and wouldn't order even though...

Ritz Camera: Terrible ritz experience -

Fri, 21 Dec 2007 22:38:10 GMT

rating: 1/5 by: Epinions Author rorr11 - Terrible ritz experience - Ordered a digital picture frame and memory card to go with it, all as one gift. Couple hours later, I get an email saying item is on backordr and it may take up to 30 days. Very next day, I get another notice saying they...

Ritz Camera: Poor Customer Service. Will NOT Honor Price Quote or Advertisements

Tue, 18 Dec 2007 23:09:56 GMT

rating: 2/5 by: Epinions Author lasseterja - I called RitzCamera.com on 12/16/2007 about a Nikon D40X SLR Camera. The sales representative was very polite and professional and actually recommended the Nikon D40 SLR Two Lens Outfit (1-55-55-200) SLR1160 for a much better price that had virtually...

Ritz Camera: Ritz deceptive sales..chat session for information not clear

Sun, 2 Dec 2007 12:29:04 GMT

rating: 2/5 by: Epinions Author christn1 - I order a Nikon professional Lens from Amazon through Ritz ($1700). I decided to check out whether the lens was an import or USA Nikon which carries a different warranty. I went on line for a chat session with Ritz and asked the question and thy said 1...

Ritz Camera: Stay Away. Do not fall for low prices etc.

Thu, 29 Nov 2007 00:55:44 GMT

rating: 1/5 by: Epinions Author prakashpandit - Stay Away. I bought a camera on thanksgiving sale. Its still not shipped. They have it in stock, but can't ship. When spoke with the customer care, they say, i have to pay $70 more or wait till they get another shipment, which may come in 2 to 4 weeks...

Ritz Camera: In Stock Not, Free Shipping Not

Sat, 24 Nov 2007 21:47:43 GMT

rating: 1/5 by: Epinions Author flydaddy99 - Placed order for 2each Garmin GPS because the price was good, they had it in stock and shipping was free. I received an email to call to verify the order and when I called I was told the item would be delievered in 2-3 weeks because the item was NOT in...

Ritz Camera: This company needs to wake up

Thu, 22 Nov 2007 21:49:04 GMT

rating: 1/5 by: Epinions Author doullydoully - Just a waring about Ritz and their advertised free shipping - it may not be free. See the advertisement and the freight charge on my order! Mfr # NUVI200W Our Stock # GARMIN200W $219.99 Our Price: $0.00 Free Shipping (orders over...

Ritz Camera: Misled

Wed, 5 Sep 2007 22:31:56 GMT

rating: 1/5 by: Epinions Author lannialecia - I bought a Panasonic LZ7 from Ritz via Amazon for $149. What I got in the mail was the LZ6, the previous old model and NOT what I ordered. When I phoned them, they agreed to pay for shipping and credit my account, which I hope they do do BUT I was...

Ritz Camera: Hope you never have a return! Company will NOT issue return authorization!

Wed, 29 Aug 2007 00:50:07 GMT

rating: 1/5 by: Epinions Author shanbalt - Store did not honor return policy and, after two weeks of lies stating that a return authorization number would be provided, nothing. BEWARE and AVOID this company like the plague. A company is no good if they don't honor their policies. Pay a bit more...

Ritz Camera: Ritzcamera.com does not stand behind their products for more than 10 days!!!

Tue, 28 Aug 2007 11:53:41 GMT

rating: 1/5 by: Epinions Author murph167 - My wife purchased a digital photo frame for me for Fathers Day 2007. About a month and a half later, it just simply stopped working. After 15 minutes of trying to convince the customer service rep that we really did buy it from them (for some dumb...

Ritz Camera: Poor customer service after sale

Mon, 30 Jul 2007 13:56:54 GMT

rating: 1/5 by: Epinions Author cerious - Ritz is good for ordering items that are hard to get as they will do a order and ship when the goods arrive. The downside is that the original order date is what is provided to the customer with the order and not the actual ship date. As a result the...

Ritz Camera: Just not worth the trouble...there is better places out there!

Wed, 6 Jun 2007 10:53:45 GMT

rating: 1/5 by: Epinions Author rrowe2047 - I had decided to buy my mom a digital picture frame for Mother's Day. I waited too long, so was on a bit of a deadline to get it to me on time. I found a pretty good price thru Ritzcamera.com and made my purchase on May 13th. I got confirmation from...

Ritz Camera: Horrible...lost item...never refunded it.

Wed, 23 May 2007 16:27:14 GMT

rating: 1/5 by: Epinions Author fastaccess2004 - I purchased a sony camera on 12/21/2006. The item was lost by FedEx and a claim with ritz cameras was open late december. Today, 05/23/2007 I have still not received my refund and every time I call their unprofessional customer service, it is the same...

Ritz Camera: Terrible Service...go somewhere else

Thu, 3 May 2007 10:22:05 GMT

rating: 1/5 by: Epinions Author prector - Terrible 10 weeks on order, no information on when I would receive. Said Nikon not providing information. Ritz is a big outfit...how can they not be communicating with a major vendor when they have backorders. David, I see you on TV all the time. You...

Ritz Camera: Horrible - advertized item never shipped

Sun, 22 Apr 2007 17:06:13 GMT

rating: 1/5 by: Epinions Author spyowl - I placed an order on April 8 for an LCD HDTV on ritzcamera.com (via shopamex website). During the next one and a half weeks (probably once every 2 days) I kept receiving e-mails asking me to confirm my order by calling a toll-free number. Almost every...

Ritz Camera: Failed to deliver

Fri, 30 Mar 2007 15:04:01 GMT

rating: 1/5 by: Epinions Author kledbett - I ordered the Tripp-Lite Super 7 surge protector, but was sent the much inferior Striker model instead. When I contacted RitzCamera.com and asked to be sent the correct model, they responded by telling me it was not possible. Instead they refunded my...