© 1999-2008 Shopping.com, Inc. This feed is subject to our terms of use: http://www.epinions.com/help/rss_terms http://www.epinions.com/webs-Web_Services-All-Merchants-Staples Recent reviews written about Staples Online Store en-us 121 37 http://www.epinions.com/ http://img.epinions.com/images/epi_images/logos/epinions_121.gif http://www.epinions.com/content_423374065284?linkin_id=8003929 rating: 5/5 by: Epinions Author yashwantrai - VERY PLEASANT EXPERIENCE. THE SALESPERSON WAS EXTREMELY HELPFUL, UNDERSTANDING, AND THOROUGHLY FAMILIAR WITH THE PRODUCTS. HIS ADVICE WAS VERY HONEST, NOT PUSHY AT ALL AND HELPED ME MAKE THE RIGHT CHOICE... http://www.epinions.com/content/submit.html/comment_~423374065284 Mon, 24 Mar 2008 18:40:30 GMT http://www.epinions.com/content_423374065284?linkin_id=8003929 http://www.epinions.com/content_196257681028?linkin_id=8003929 rating: 1/5 by: Epinions Author mattzat - slower delivery than promised, sent duplicate order when they failed to track order. Customer service polite but unable to coordinate picking up duplicate shipment. Motto is 'that was easy.' Reality is they are big on promotion, less than competitive in... http://www.epinions.com/content/submit.html/comment_~196257681028 Sat, 19 Jan 2008 11:21:58 GMT http://www.epinions.com/content_196257681028?linkin_id=8003929 http://www.epinions.com/content_413546155652?linkin_id=8003929 rating: 5/5 by: Epinions Author michelle7898 - I often can't get out to the store to get the basics that I or my family need. Shopping on line has become the easiest thing for me to do to get things done quickly and as I need to. I shop from many places on the internet. But one of my favorites is the... http://www.epinions.com/content/submit.html/comment_~413546155652 Sun, 6 Jan 2008 16:54:02 GMT http://www.epinions.com/content_413546155652?linkin_id=8003929 http://www.epinions.com/content_408679714436?linkin_id=8003929 rating: 1/5 by: Epinions Author sashaonline - I am trying to get a price match from Staples compared against BestBuy.com for a WD Passport HD product but Staples customer service keeps telling me that i do not have the same model number. I checked the model number on the parent site for the product... http://www.epinions.com/content/submit.html/comment_~408679714436 Tue, 27 Nov 2007 16:27:18 GMT http://www.epinions.com/content_408679714436?linkin_id=8003929 http://www.epinions.com/content_386771947140?linkin_id=8003929 rating: 2/5 by: Epinions Author larrymadill - This review only reflects Staples Online store (staples.com). I've been going to the brick-n-mortar Staples for my home office supply needs for years and never had much to complain about. This was the first and probably my last time dealing with Staples... http://www.epinions.com/content/submit.html/comment_~386771947140 Fri, 6 Jul 2007 01:00:41 GMT http://www.epinions.com/content_386771947140?linkin_id=8003929 http://www.epinions.com/content_349529411204?linkin_id=8003929 rating: 1/5 by: Epinions Author andyhp61 - DO NOT BUY COMPUTERS FROM STAPLES! Their extended warranty company "Assurant" did not honor my warranty, and denied repairing my notebook because they determined it was damaged by me, without actually diagnosing it and without providing reasonable or... http://www.epinions.com/content/submit.html/comment_~349529411204 Tue, 17 Apr 2007 15:07:53 GMT http://www.epinions.com/content_349529411204?linkin_id=8003929 http://www.epinions.com/content_341044727428?linkin_id=8003929 rating: 5/5 by: Epinions Author jimbear14 - I would just like to take the time to express my happiness with my recent desk purchase at Staples. I found a desk I like online and went to the store to order it. I had gift cards which were not redeemable online. I was offered wonderful... http://www.epinions.com/content/submit.html/comment_~341044727428 Fri, 30 Mar 2007 13:46:16 GMT http://www.epinions.com/content_341044727428?linkin_id=8003929 http://www.epinions.com/content_325961223812?linkin_id=8003929 rating: 1/5 by: Epinions Author tripletriangle - Terrible. Stock systems is very poor and customer service is even worse. I had to reorder twice, to be canceled twice without notification. I would think if they canceled my order twice, they would try to keep me as a customer. Guess not! I all but... http://www.epinions.com/content/submit.html/comment_~325961223812 Tue, 27 Feb 2007 14:54:22 GMT http://www.epinions.com/content_325961223812?linkin_id=8003929 http://www.epinions.com/content_322099711620?linkin_id=8003929 rating: 1/5 by: Epinions Author bfpig2 - I ordered a telephone with an answering machine. When it arrived, it was broken, however the packaging was perfect. When I asked about getting another, I was told to go into the store. At my local staples store, they didn't want to do the exchange,... http://www.epinions.com/content/submit.html/comment_~322099711620 Mon, 19 Feb 2007 12:28:40 GMT http://www.epinions.com/content_322099711620?linkin_id=8003929 http://www.epinions.com/content_313591369348?linkin_id=8003929 rating: 1/5 by: Epinions Author iicrsaip6 - Placed an order with them and OVER A WEEK later had not heard a thing from them. They took the money from my credit card of course. Having to try and get some sense form them via emails was very painful I'd steer clear of... http://www.epinions.com/content/submit.html/comment_~313591369348 Wed, 31 Jan 2007 09:57:48 GMT http://www.epinions.com/content_313591369348?linkin_id=8003929 http://www.epinions.com/content_304278244996?linkin_id=8003929 rating: 4/5 by: Epinions Author snowflake224 - Background: A couple months ago my husband and I went to Office Max and Staples looking for a desk after searching through both of their Online Stores. While at Staples, I fell in love with a basic task chair for $59.99. I wanted to get it, but... http://www.epinions.com/content/submit.html/comment_~304278244996 Wed, 10 Jan 2007 14:10:24 GMT http://www.epinions.com/content_304278244996?linkin_id=8003929 http://www.epinions.com/content_294532517508?linkin_id=8003929 rating: 1/5 by: Epinions Author axlebolt - Ordered a chair for someone as a Christmas present which was shown as Next Day Delivery. Contacted them 12 days after ordering only to have them cancel the order saying there where stock difficulties with no other explanation or apology (5 days before... http://www.epinions.com/content/submit.html/comment_~294532517508 Thu, 21 Dec 2006 19:58:50 GMT http://www.epinions.com/content_294532517508?linkin_id=8003929 http://www.epinions.com/content_290545766020?linkin_id=8003929 rating: 1/5 by: Epinions Author jfett - TERRIBLE!!! They offered a camera and a free printer of your choice. The camera, was an OK price but I figured the free printer would seal the deal. They sent the camera quickly, then after that an email stating the order was closed and the printer was... http://www.epinions.com/content/submit.html/comment_~290545766020 Mon, 11 Dec 2006 20:18:21 GMT http://www.epinions.com/content_290545766020?linkin_id=8003929 http://www.epinions.com/content_283661012612?linkin_id=8003929 rating: 1/5 by: Epinions Author sandman1972 - On Black Friday 2006, at 6am, I purchased a 32" LCD from Staples.com, received a confirmation and an expected delivery date. At 12:10 the same day, I receive a call stating that they 1)did not have it in stock or 2) would not be getting any more. I... http://www.epinions.com/content/submit.html/comment_~283661012612 Sat, 25 Nov 2006 22:19:23 GMT http://www.epinions.com/content_283661012612?linkin_id=8003929 http://www.epinions.com/content_275924291204?linkin_id=8003929 rating: 5/5 by: Epinions Author kimsopinion - Staples.com is awesome, everything I have ever ordered has been in stock and on my doorstep the next day, just amazing. Make sure to apply for a free Staples Rewards Card, this is not a credit card, but with it you get free shipping, with no minimum!!... http://www.epinions.com/content/submit.html/comment_~275924291204 Tue, 7 Nov 2006 10:20:15 GMT http://www.epinions.com/content_275924291204?linkin_id=8003929 http://www.epinions.com/content_273093201540?linkin_id=8003929 rating: 5/5 by: Epinions Author coops32 - Staples.com I am an online junkie &#150 I admit it! If I can have someone bring me something to my door for free or cheap delivery, then I am all over it! I used to spend two days a week just running errands because we need this here or that... http://www.epinions.com/content/submit.html/comment_~273093201540 Tue, 31 Oct 2006 16:01:40 GMT http://www.epinions.com/content_273093201540?linkin_id=8003929 http://www.epinions.com/content_262178705028?linkin_id=8003929 rating: 5/5 by: Epinions Author mlmccarthy - Bought three Microsoft comfort keyboard and mouse packages in April. Cleaning people broke one leg off keyboard and offered to replace. Microsoft advised they do not provide parts for keyboards and you have to buy a new unit. Staples has it price... http://www.epinions.com/content/submit.html/comment_~262178705028 Thu, 5 Oct 2006 12:22:17 GMT http://www.epinions.com/content_262178705028?linkin_id=8003929 http://www.epinions.com/content_243479252612?linkin_id=8003929 rating: 1/5 by: Epinions Author imatyak - Horrible phone customer service. I spoke to an extremely rude woman, Doris, regarding a replacement purchase plan on a calculator I purchased two years ago. When I asked to speak to someone else, she actually said, "So they might give you something... http://www.epinions.com/content/submit.html/comment_~243479252612 Fri, 21 Jul 2006 12:52:47 GMT http://www.epinions.com/content_243479252612?linkin_id=8003929 http://www.epinions.com/content_238069911172?linkin_id=8003929 rating: 1/5 by: Epinions Author chip25813 - I find it hard to find what I need with the on line store. I think the services need to be... http://www.epinions.com/content/submit.html/comment_~238069911172 Fri, 23 Jun 2006 11:41:57 GMT http://www.epinions.com/content_238069911172?linkin_id=8003929 http://www.epinions.com/content_236339302020?linkin_id=8003929 rating: 4/5 by: Epinions Author northeastgal - Ease of ordering There&#146s a retail Staples near my home. It&#146s so close, I often go there to browse. They always have employees that will assist you with any questions. If something is not available they will tell me to go online and... http://www.epinions.com/content/submit.html/comment_~236339302020 Wed, 14 Jun 2006 03:05:55 GMT http://www.epinions.com/content_236339302020?linkin_id=8003929 http://www.epinions.com/content_235498933892?linkin_id=8003929 rating: 4/5 by: Epinions Author cszulc - I love Staples, both retail and online! Online especially because of a few things: 1) FAST DELIVERY! Items are usually delivered in one or two business days. On a Wednesday I placed an order at about 4 in the afternoon and next day at 12:30! They use... http://www.epinions.com/content/submit.html/comment_~235498933892 Fri, 9 Jun 2006 13:03:21 GMT http://www.epinions.com/content_235498933892?linkin_id=8003929 http://www.epinions.com/content_227876966020?linkin_id=8003929 rating: 4/5 by: Epinions Author lyuba - The service was really great. The product arrived on time. The pricing was pretty avarage. The ease of use make this store... http://www.epinions.com/content/submit.html/comment_~227876966020 Sun, 23 Apr 2006 22:47:28 GMT http://www.epinions.com/content_227876966020?linkin_id=8003929 http://www.epinions.com/content_224460115588?linkin_id=8003929 rating: 1/5 by: Epinions Author vickpug - First we ordered an executive desk chair, it came in two days, which was great but it was 4 metal folding chairs. So I called and they said that UPS would drop off a new chair and pick up the folding chairs. Well they double charged our account... http://www.epinions.com/content/submit.html/comment_~224460115588 Mon, 27 Mar 2006 09:46:16 GMT http://www.epinions.com/content_224460115588?linkin_id=8003929 http://www.epinions.com/content_224251121284?linkin_id=8003929 rating: 4/5 by: Epinions Author krugerio - Working in Manhattan one sees many Staples but the problem is the long lines to check out. So online ordering is the way to go. All I needed was toner for my printer. They have a great feature that allows you to find the right ink/toner for your printer... http://www.epinions.com/content/submit.html/comment_~224251121284 Fri, 24 Mar 2006 16:41:44 GMT http://www.epinions.com/content_224251121284?linkin_id=8003929 http://www.epinions.com/content_211889983108?linkin_id=8003929 rating: 2/5 by: Epinions Author rck1979 - Be very careful when they say something is in stock. I have ordered 3 items from them in the last month that showed as in stock on their website but in reality would not be available for 3 weeks at... http://www.epinions.com/content/submit.html/comment_~211889983108 Sat, 25 Feb 2006 15:35:31 GMT http://www.epinions.com/content_211889983108?linkin_id=8003929