Epinions Recent Reviews for Musician's Friend Online Store

Musician's Friend Online Store: In a word: Awful!

Fri, 28 Aug 2009 13:39:38 GMT

rating: 1/5 by: Epinions Author murphdawg1 - Let me preface this review by saying I am a very positive person and a patient, low-maintence customer, whether at a bank, a restaurant or, as in this case, making an on-line purchase.In Feb(09) I ordered a Jackson King V electric guitar for...

Musician's Friend Online Store: Great Deals that will never be fulfilled? I hope they prove me wrong!

Wed, 15 Jul 2009 11:05:15 GMT

rating: 2/5 by: Epinions Author dougmc - What looked like a great deal has turned into a nightmare. When I ordered a Fender Acoustic amp two weeks ago the site said "In Stock." Then the availability date changed to a few days in the future...no problem...then a week... and then the date changed...

Musician's Friend Online Store: Lousy Operations

Thu, 25 Jun 2009 17:31:23 GMT

rating: 1/5 by: Epinions Author courtdog - Ordered a Bass guitar, a bass amp and a gig bag from MF on 6/2/09 in what would have been a tight time frame to be delivered for my son's birthday on 6/9. Given that most orders on line ship within 24 hours and UPS is 5 days, I thought it would be...

Musician's Friend Online Store: Ya gotta love these guys!!!

Fri, 19 Jun 2009 20:28:32 GMT

rating: 5/5 by: Epinions Author univave - Ya gotta love these guys!!!GREAT selection and about the best prices anywhere... And when you find something on sale, WOW!Great service, too...

Musician's Friend Online Store: 17 year customer no longer

Mon, 23 Mar 2009 14:02:26 GMT

rating: 1/5 by: Epinions Author srslab - We have been a customer of Musician's Friend for 17 years but their continuing poor service.We have often received used products when purchasing new. During the warehouse move in 2007 we ordered a Line6 XT pro and received a used product...

Musician's Friend Online Store: Musician's Friend, It Is Good To Have a Friend in the Music Business

Sat, 7 Feb 2009 20:26:06 GMT

rating: 5/5 by: Epinions Author Dr.P - Musician's Friend Online Music Store

There is certainly no shortage of online musical instrument vendors to choose from today, and making a choice of which Internet dealer you...

Musician's Friend Online Store: Buy from Sweetwater or Zzounds. MF sucks!

Mon, 2 Feb 2009 19:49:33 GMT

rating: 1/5 by: Epinions Author deluxe68 - Shipped me half my drums in the wrong color. Told me the the other half was back ordered. When I followed up they said it was discontinued. What am I going to do with half a drum set? Turns out the color I ordered is discontinued but they still have the...

Musician's Friend Online Store: MusiciansFriend.com is a theif

Sun, 16 Nov 2008 02:42:09 GMT

rating: 1/5 by: Epinions Author tunaser7 - This organization is an online rip-off -they keep your money permanently. If you make a purchase via Paypal and have to return it for any reason, (like when they send you an item that was not properly described or defective), they keep your funds...

Musician's Friend Online Store: Poor Shipping, Poor Customer Service, Avoid if you are on a schedule.

Mon, 4 Aug 2008 19:55:08 GMT

rating: 1/5 by: Epinions Author aflatfoot - Let's see....Delivery speed....what speed is not yet delivered after "being packed" for a week. I ordered $500 of recording gear on Monday, the following Monday, they don't even have the box packed yet. Every time I check, it is ready to go out the...

Musician's Friend Online Store: Good place to shop online.

Mon, 4 Aug 2008 18:45:37 GMT

rating: 4/5 by: Epinions Author yofrient - I've purchased a lot of things on the Internet over the years. I actually prefer to shop for some things on line over a brick and mortar store. Musical instruments and DJ Equipment are two such items. After careful research and somewhat negative...

Musician's Friend Online Store: deception and lies

Sat, 21 Jun 2008 18:49:20 GMT

rating: 1/5 by: Epinions Author Sean_D - I think MF is struggling financially, maybe facing problems like Mars music did. Hard to say, but last item I tried to return they denied me the option to return it. It was a $1700 guitar. They claimed that they had told me the item would not be...

Musician's Friend Online Store: Buyer beware - if you need your gear by a certain date

Wed, 28 May 2008 12:14:26 GMT

rating: 2/5 by: Epinions Author tedyamahabass - I will agree with most of what has been written, but I was very unsatisfied with my experience. Took them almost 2 weeks to tell me something was out of stock, even though it was in stock when I placed my order. I was assured during those 2 weeks that it...

Musician's Friend Online Store: "musicians' friend" = musicians' enemy!

Wed, 14 May 2008 23:48:19 GMT

rating: 1/5 by: Epinions Author pngilman - i ordered an epifani UL 4x10 bass cabinet from musicians' "friend," an item which costs more than $1000; the item was in stock. a week later, having heard nothing at all about the status of my order, i called to find out what was up. i was told: "oh,...

Musician's Friend Online Store: Horrible service, web site order form broken

Thu, 17 Apr 2008 18:53:44 GMT

rating: 1/5 by: Epinions Author jtipke27 - Ok, so after tries of placing an order online with these guys, I've had it. Stick with zzounds or sweetwater, where they actually support their customers trying to place an order. I tried live chat, they said call. I called they said email the webmaster...

Musician's Friend Online Store: Very poor customer service; they don't know what they are doing.

Tue, 4 Mar 2008 13:15:51 GMT

rating: 1/5 by: Epinions Author lailaroxy - I've had a terrible experience with MF. Online I ordered a drum set, which was on backorder, and was sent an email confirmation for the correct amount, which was going through Paypal. Then I was sent an order confirmation which had an incorrect amount...

Musician's Friend Online Store: I got ripped off $50 due to an idiot employee

Wed, 27 Feb 2008 03:20:05 GMT

rating: 1/5 by: Epinions Author studipplayer - They ripped me off $50! I returned an item the day after I got it, the idiot on the phone had me send it back as damaged because she didn't know what an "RA" number was (this is what they tell you to ask for on their website to return an item!!!) I...

Musician's Friend Online Store: All ordering at this site has been a pleasure... :)

Tue, 26 Feb 2008 03:26:57 GMT

rating: 0/5 by: Epinions Author mickeymix - I've been buying my gear here for quite some time....you guys meet or beat all prices and make it a pleasure to buy my new gear......a completely satisfied customer that will be...

Musician's Friend Online Store: Some things never arrive and it's YOUR fault.

Tue, 8 Jan 2008 17:43:46 GMT

rating: 1/5 by: Epinions Author scottaf - My last experience with Musician's Friend will be, well, my last experience with Musician's Friend. My wife ordered me some musical equipment for Christmas (4 pieces). Two of the pieces were backordered, and the company actually gave us a $10 credit...

Musician's Friend Online Store: EXTREMELY POOR

Sat, 29 Dec 2007 11:12:08 GMT

rating: 1/5 by: Epinions Author basschick - Was promised an order (placed 12/17/07) before Christmas with regular shipping, but chose to upgrade to 2-day "just in case". As of 12/28/07, the item still has not been shipped, had called customer service and they could tell me nothing more than the...

Musician's Friend Online Store: Always pleased with the products and the prices.

Fri, 28 Dec 2007 04:16:42 GMT

rating: 4/5 by: Epinions Author mollyl - I have been a customer for about seven years now, and I've discovered that they have an extensive selection with prices that are nearly always low or the lowest for just about any musical item. It has always been my habit to comparison-shop for gear,...

Musician's Friend Online Store: Lost Order - Poor Customer Service

Sat, 17 Nov 2007 20:55:06 GMT

rating: 1/5 by: Epinions Author tmag4701 - I ordered an amp for my girlfriend's son's birthday 10 days ahead of time. A couple of days in, I called to make sure everything was on schedule and to see if I needed to pay for faster shipping. I was assured everything was ok and that it would go out...

Musician's Friend Online Store: Uncaring Horrible Customer Service!

Sat, 17 Nov 2007 11:49:08 GMT

rating: 1/5 by: Epinions Author padtraig - I ordered 3 in-stock items on Monday. Monday night the order status said "Being Packed." I called their horrible customer service on Wednesday night because the status still hadn't changed. I was told "I don't work in the warehouse so I don't know why...

Musician's Friend Online Store: SIMPLY AWFUL., WILL NEVER SHOP HERE AGAIN.

Wed, 14 Nov 2007 10:28:35 GMT

rating: 1/5 by: Epinions Author conopinion - I placed an order for a Yamaha guitar on October 25. I received a microphone stand three days later! I called customer service and they e-mailed me a UPS Label to return it to them. No apologies, no explanations. About 4 days later I called them to...

Musician's Friend Online Store: They should change their name to "Musician's Enemy".

Sun, 4 Nov 2007 19:19:05 GMT

rating: 2/5 by: Epinions Author tripolar_nerd - I needed a strap and a good set of strap locks for my new guitar. I'd been getting Musician's Friend catalogs in the mail for some time, and figured I might as well use them. I was also impressed with their prices. Seemed like a win-win situation. Oh,...

Musician's Friend Online Store: Wrong product shipped, extremely bad customer service

Fri, 2 Nov 2007 20:28:56 GMT

rating: 1/5 by: Epinions Author kurisingal - I had an extremely bad experience with Musicians Friend.com. I ordered an Ibanez RG guitar case but they ended up sending me the SKB Bass case. When I called them, they were no help at all and so i decided to return the product without taking an...