Epinions Recent Reviews for Multiwave Direct Online Store

Multiwave Direct Online Store: very poor customer service. Takes a long time to resolve a simple matter.

Thu, 10 Jan 2008 18:57:52 GMT

rating: 2/5 by: Epinions Author johndalton - I've been shopping with mwave for a long time, first order placed about 7 years ago or so. Just recently placed a new order for some computer parts totaling about $2k. One of the bundle was a motherbord/cpu/memory bundle assembled by mwave. I...

Multiwave Direct Online Store: Horrible customer service, refuses returns, rip off!

Mon, 22 Oct 2007 00:47:44 GMT

rating: 1/5 by: Epinions Author btag - MWave.com has HORRIBLE customer service when your product goes wrong! I bought a computer power supply off them. When I plugged it in with my computer, the power supply exploded! The RMA person refused to issue a refund due to the fact the explosion...

Multiwave Direct Online Store: Excellent; great prices; quick; responsive; efficient

Fri, 5 Oct 2007 18:16:38 GMT

rating: 5/5 by: Epinions Author msealey - I had read nothing but good about MWave so decided to give them a try. I needed a new flash memory drive and, although Corsair did not list MWave as a supplier, various shopping sites suggested MWave's was the best price. It was - so I ordered...

Multiwave Direct Online Store: my worst shopping experience ever!

Mon, 20 Aug 2007 17:39:13 GMT

rating: 1/5 by: Epinions Author austin33 - I will surely not shop there ever again. They screwed up my order, charged me an incorrect amount, shipped it to a wrong address, and when I had to reverse the order they only refunded the merchandise price and none of the shipping! Repeated inquiries...

Multiwave Direct Online Store: Great!

Mon, 23 Jul 2007 03:36:49 GMT

rating: 5/5 by: Epinions Author wamsr638 - I just received my second ViewSonic LCD monitor from this company, a VX2835WM 28" LCD(AWESOME Monitor!). Both were shipped quickly and arrived in perfect condition ... no dead pixels on either, the 1st (a VP912b) I bought almost 3 years ago...

Multiwave Direct Online Store: This frustrating experience made me wonder what kind of business practices are acceptable these days.

Thu, 5 Jul 2007 02:42:47 GMT

rating: 1/5 by: Epinions Author davidseppa - Things started out fine. I ordered a pressure tablet on June 18th and the item was promptly shipped the next day via FedEx Ground, to reach me in five or six days. After that time had elapsed and the tablet hadn't arrived, I sent a couple emails to mwave...

Multiwave Direct Online Store: Frustrated with obscure policies

Thu, 10 May 2007 21:25:58 GMT

rating: 1/5 by: Epinions Author lilbit2804 - I will never order from MWave again. What kind of online store doesn't let you order products and ship them to addresses besides your billing address? I tried to order a gift for a relative and they wouldn't ship it to her address. I have NEVER heard of...

Multiwave Direct Online Store: Poor customer service and business practices = mWave.com.

Tue, 24 Apr 2007 23:20:02 GMT

rating: 1/5 by: Epinions Author raalden - Placed a large order with mWave.com and my credit card was charged immediately (of course). Then received the all too common e-mail stating they received the order but could "no longer process" it due to it's size and that they needed me to fax both...

Multiwave Direct Online Store: Poor service, Product not in stock (despite web site info stating otherwise.)

Wed, 17 Jan 2007 19:14:07 GMT

rating: 1/5 by: Epinions Author n30w87 - I WILL NOT EVER order anything else from mWave. On January 1, 2007 I placed my order for an Epson Perfection 4490 Photo scanner. Mwave's web site showed the item as “In Stock” at the time I placed the order. My credit card was charged as of...

Multiwave Direct Online Store: THE WORST CUSTOMER SERVICE EVER!!!

Wed, 15 Nov 2006 23:25:21 GMT

rating: 1/5 by: Epinions Author willy1234567 - I have never seen such horrible Customer Service. Right up to the supposed "OWNER" of the Company. Be very careful. Mwave's Customer Service will tell you one thing, and do another. Please shop somewhere else. I am out a lot of money from assuming them...

Multiwave Direct Online Store: Excellent! Fast shipping, item was just as described.

Fri, 22 Sep 2006 15:39:42 GMT

rating: 5/5 by: Epinions Author mastermrt1 - This is the best buying experience I have had in a long time. The price was so low that I called to make sure that was correct. It was and I purchased it along with 2 day shipping. The mouse got here in two days and was just like it was described...

Multiwave Direct Online Store: Mwave is an exceptional online retailer offering best products, competitive prices, and fast processing time.

Fri, 25 Aug 2006 13:25:45 GMT

rating: 5/5 by: Epinions Author kuphryn - Weekend placed order for components of new workstation (CPU, motherboard, memory, video card, chassis, power supply, etc.) all when the Intel Core 2 Duo Conroe and ASUS P5W DH Deluxe Intel 975X Chipset were attractive products (hard to find). Placed...

Multiwave Direct Online Store: Buyer beware. Paid shipping costs to recieve damaged products and paid to send it back.

Thu, 10 Aug 2006 00:34:08 GMT

rating: 1/5 by: Epinions Author javerkamp - I ordered a Microsoft bluetooth keyboard and mouse. Right out of the box, a dozen of the keys had no labels on them. Product appeared to be a bad refurbish job. Customer service made it clear that they don't cover shipping costs of damaged product and...

Multiwave Direct Online Store: Awful, deceitful, sells defective products

Mon, 24 Jul 2006 14:24:20 GMT

rating: 1/5 by: Epinions Author cyberpup - MWave sucks. They sent me a defective product, didn't work out of the box, and while they did take it back they refused to refund their inflated shipping costs. Now how fair is that? STAY AWAY from this retailer. Go to Newegg...

Multiwave Direct Online Store: Service response extremely poor

Wed, 21 Jun 2006 21:03:58 GMT

rating: 1/5 by: Epinions Author fisheriiijs - Received a defective Shuttle computer. Got an RMA and returned the unit. MWAVE rejected the shipment (which FED EX tracking shows was received at MWAVE within the 15 day period for the RMA, has not supplied me with a 2nd RMA and will not consider...

Multiwave Direct Online Store: Doesn't have the items in stock that they claim they do. Inventory problems.

Wed, 31 May 2006 12:05:38 GMT

rating: 1/5 by: Epinions Author airtaxi - I purchased six (6) Antec 2U rack mount cases from Mwave.com because NewEgg did not have them in stock, and Mwave.com claimed they did: not just on their site, but on the phone as well. After purchase, Mwave.com put me through a terrible credit card...

Multiwave Direct Online Store: Lousy

Wed, 24 May 2006 21:30:15 GMT

rating: 1/5 by: Epinions Author priorityx - Ordered a hard drive on the 18th and sent a Mwave a fax with drivers license, credit card, and signature authorizing delivery to a different address than my billing address. Received a call on the 19th to verify the shipping address. On the 24th I get an...

Multiwave Direct Online Store: Great service, quick delivery

Sat, 1 Apr 2006 02:27:23 GMT

rating: 5/5 by: Epinions Author udi_nir - Purchased a memory card. Transaction was as smooth as could be expected. Received the card very quickly. Will certainly shop here...

Multiwave Direct Online Store: They don't accept returns

Thu, 9 Mar 2006 02:23:31 GMT

rating: 1/5 by: Epinions Author capstan - Mwave does not have a well-defined return policy and they don't respond to emails about returning products. This is a critical part of web-based business, you must be able to return merchandise. They don't do...

Multiwave Direct Online Store: Cheap, Fast, exceeded all my expectations.

Fri, 3 Feb 2006 01:11:41 GMT

rating: 5/5 by: Epinions Author zshivers - Their processing speed was unbelievably fast, I received my both of my orders on time and surprisingly fast. I am extremely impressed...

Multiwave Direct Online Store: Mwave.com: Decent Wherehouse Site

Thu, 12 Jan 2006 10:34:14 GMT

rating: 4/5 by: Epinions Author kjell1979 - I've been in the market for a USB flash drive for a few weeks now. I want to be able to backup my saved games from my P
S2
memory card to my PC. In addition, with the help of Action Replay, I can also upload save files...

Multiwave Direct Online Store: Horrid Customer Service.

Fri, 18 Nov 2005 16:47:41 GMT

rating: 1/5 by: Epinions Author angermgmt - Customer Service was the pits. First, there was a problem with the order. My credit card was refused and after a second refusal I called Mwave Customer Service. I was put on hold for five minutes and hung up. Then I called back and got right...

Multiwave Direct Online Store: Waste of my time. Charged CC, 3 days later they say sorry, out-of-stock.

Wed, 3 Aug 2005 19:05:05 GMT

rating: 2/5 by: Epinions Author flubernuts - A total disaster. Ordered a laptop Sunday with 2 day express air shipping as I really needed it soon as a replacement for work. Monday, requires me to fax information, charges my CC, never shipped. Tuesday, doesn't ship. Wednesday they finally respond...

Multiwave Direct Online Store: Best online computer oriented store on the web!

Wed, 22 Jun 2005 01:44:26 GMT

rating: 5/5 by: Epinions Author jkgii - Have used MWAVE for computer parts for approximately 8 years - they are superb! They've never missed a delivery schedule. I have minimum experience with customer service (because their service is excellent) but was treated efficiently and quickly. I...

Multiwave Direct Online Store: There is no better, honest, friendly company on the internet.

Thu, 19 May 2005 00:16:16 GMT

rating: 5/5 by: Epinions Author meatmanky - I have used Mwave and even visited their will call dept, although I live in the mid-west. This company is HUGE. Mwave isn't some mom and pop store, Mwave is big time. This company is awesome and after over 12 transactions I won't go anywhere else! Why...