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This feed is subject to our terms of use: http://www.epinions.com/help/rss_terms http://www.epinions.com/webs-Web_Services-All-Merchants-American_Musical_Supply Recent reviews written about American Musical Supply Online Store en-us 121 37 http://www.epinions.com/ http://img.epinions.com/images/epi_images/logos/epinions_121.gif http://www.epinions.com/content_462635175556?linkin_id=8003929 rating: 1/5 by: Epinions Author harisahn - Not good, in 2 words.  Paid for an item up front to be shipped when it came in stock.  Checked the web site a couple days later; "Item in stock ships today."  My order status read on back order.  After asking why my order showed "Item... http://www.epinions.com/content/submit.html/comment_~462635175556 Tue, 3 Mar 2009 00:28:50 GMT http://www.epinions.com/content_462635175556?linkin_id=8003929 http://www.epinions.com/content_454831345284?linkin_id=8003929 rating: 1/5 by: Epinions Author allanhoffman57 - Today, I was going to purchase a casio piano for my son.  AMS has it for $129.00.  Target has the same keyboard for $95.00.  I e-mailed AMS all the information needed for the price match guarantee.  To my surprise they refused to... http://www.epinions.com/content/submit.html/comment_~454831345284 Sun, 14 Dec 2008 19:30:18 GMT http://www.epinions.com/content_454831345284?linkin_id=8003929 http://www.epinions.com/content_448108859012?linkin_id=8003929 rating: 4/5 by: Epinions Author guitarest_99 - I have used AMS for over a decade now. Since before the wide usage of the internet. I have purchased almost everything via the 3 or 5 payment plan. Yes they run your credit, because they give you the item before its paid off, duh. I have never had issues... http://www.epinions.com/content/submit.html/comment_~448108859012 Thu, 16 Oct 2008 02:50:38 GMT http://www.epinions.com/content_448108859012?linkin_id=8003929 http://www.epinions.com/content_421124017796?linkin_id=8003929 rating: 5/5 by: Epinions Author noelchatfield - For anyone who has ever bought pro-level musical goodies from online retailers, they know that there is a huge variance in quality, customer service and shipping prices. Some retailers are just hoping that you don't shop around, and have ridiculous... http://www.epinions.com/content/submit.html/comment_~421124017796 Thu, 6 Mar 2008 20:00:43 GMT http://www.epinions.com/content_421124017796?linkin_id=8003929 http://www.epinions.com/content_414582214276?linkin_id=8003929 rating: 1/5 by: Epinions Author rocker66 - They make it seem like you can buy any item using their 5 payment plan, yet what you don't find out until actually ordering is that they want to run a credit report on you before they will actually ship the item(s). What makes this assinine is that they... http://www.epinions.com/content/submit.html/comment_~414582214276 Mon, 14 Jan 2008 19:04:11 GMT http://www.epinions.com/content_414582214276?linkin_id=8003929 http://www.epinions.com/content_406146813572?linkin_id=8003929 rating: 1/5 by: Epinions Author studiogear - I've shopped with American Musical for years and liked them until today, when I found out I was a "bad return customer". They advertise that they have "the best return policy in the business" with a 45 day return and "We allow you to return almost any... http://www.epinions.com/content/submit.html/comment_~406146813572 Mon, 22 Oct 2007 12:21:23 GMT http://www.epinions.com/content_406146813572?linkin_id=8003929 http://www.epinions.com/content_371211013764?linkin_id=8003929 rating: 5/5 by: Epinions Author ikies - Recently bought a TR88 Korg keyboard, played it once, didn't like it, took about 1 hour packing it for return so I can get it full back. Probably spent about 2 hours on the phone with them confirming shipping address and the like. Also, when you ship... http://www.epinions.com/content/submit.html/comment_~371211013764 Mon, 4 Jun 2007 05:29:03 GMT http://www.epinions.com/content_371211013764?linkin_id=8003929 http://www.epinions.com/content_361540980356?linkin_id=8003929 rating: 3/5 by: Epinions Author deliriumroot - I was very disappointed in the response I got when I informed American Musical Supply that a product I received from them was defective. I only had the item for 4 months and it ended up being broken from the time I had received it from American Musical... http://www.epinions.com/content/submit.html/comment_~361540980356 Sun, 13 May 2007 23:28:35 GMT http://www.epinions.com/content_361540980356?linkin_id=8003929 http://www.epinions.com/content_297854668420?linkin_id=8003929 rating: 5/5 by: Epinions Author ldalebert2 - I recently made a purchase for Christmas 2006 from American Music Supply. I bought a brand new Ibanez 5 string bass guitar and a new guitar case and I received my order within 3 days... http://www.epinions.com/content/submit.html/comment_~297854668420 Wed, 27 Dec 2006 16:32:54 GMT http://www.epinions.com/content_297854668420?linkin_id=8003929 http://www.epinions.com/content_295269338756?linkin_id=8003929 rating: 5/5 by: Epinions Author bs03751 - Delivery was fast. Customer service is very good as well. Ordering on the web site was easy, and order tracking was very helpful. I will definitely buy again from American Musical... http://www.epinions.com/content/submit.html/comment_~295269338756 Thu, 21 Dec 2006 21:46:11 GMT http://www.epinions.com/content_295269338756?linkin_id=8003929 http://www.epinions.com/content_292415508100?linkin_id=8003929 rating: 1/5 by: Epinions Author jkolbfleisch - After going through a long a painful separation which left my credit in disrepair I had had planned on using the AMS three pay plan to order my children an Apple iMac for Christmas at $999. The AMS website states that all sales up to $999 and some odd... http://www.epinions.com/content/submit.html/comment_~292415508100 Fri, 15 Dec 2006 18:24:41 GMT http://www.epinions.com/content_292415508100?linkin_id=8003929 http://www.epinions.com/content_253962456708?linkin_id=8003929 rating: 1/5 by: Epinions Author druidmeister - Bought two Gator G212A cases. Arrived ... they looked like they had been dragged all the way from Jersey. The cardboard was ripped and the cases were sticking out of the boxes - damaged, scrapped. No way did Fedex do this! Called and complained. They... http://www.epinions.com/content/submit.html/comment_~253962456708 Tue, 12 Sep 2006 07:09:08 GMT http://www.epinions.com/content_253962456708?linkin_id=8003929 http://www.epinions.com/content_215945350788?linkin_id=8003929 rating: 2/5 by: Epinions Author robdog03 - I had successfully ordered a few items from AMS in the past, but after my last experience I am done with them for good. Placed order on 11/19 -- a $599.97 guitar, billed in three increments of $199.99. On 11/23, received someone else's order --... http://www.epinions.com/content/submit.html/comment_~215945350788 Fri, 30 Dec 2005 23:48:05 GMT http://www.epinions.com/content_215945350788?linkin_id=8003929 http://www.epinions.com/content_183301607044?linkin_id=8003929 rating: 1/5 by: Epinions Author jake006 - On Apr. 20, 2005 i ordered a custom baseball cap from american musicial supply priced at $10.95 plus $4.95 shipping and handling.total was $15.90. I payed with Mastercard bank debit card,gave them my number and they said it would ship immediately. On... http://www.epinions.com/content/submit.html/comment_~183301607044 Sun, 15 May 2005 15:56:38 GMT http://www.epinions.com/content_183301607044?linkin_id=8003929 http://www.epinions.com/content_175031815812?linkin_id=8003929 rating: 1/5 by: Epinions Author katalla - this is the most horrible online musical store, they lie cheat and send you items that dont work, they told me my return would take 72 hours to process , it took them eight days.then when they finally got around to sending me a replacement the it didnt... http://www.epinions.com/content/submit.html/comment_~175031815812 Mon, 28 Feb 2005 22:35:18 GMT http://www.epinions.com/content_175031815812?linkin_id=8003929 http://www.epinions.com/content_171341680260?linkin_id=8003929 rating: 5/5 by: Epinions Author guitarshredder - Nothing short of excellent service. The online chat service 24 hours a day is very handy. Phone service connects you immediately to a real person and they answer your question or connect you with someone who can immediately. No automated call waiting. I... http://www.epinions.com/content/submit.html/comment_~171341680260 Thu, 27 Jan 2005 17:03:35 GMT http://www.epinions.com/content_171341680260?linkin_id=8003929 http://www.epinions.com/content_168788856452?linkin_id=8003929 rating: 5/5 by: Epinions Author mrnews - I continue to be amazed at the number of on-line e-tailers who just don't get it, and dumbfounded at the few who really do it right. American Musical Supply seems to be in the second category. They have a wide selection of musical and audio-related... http://www.epinions.com/content/submit.html/comment_~168788856452 Sat, 8 Jan 2005 01:11:23 GMT http://www.epinions.com/content_168788856452?linkin_id=8003929 http://www.epinions.com/content_151715417732?linkin_id=8003929 rating: 5/5 by: Epinions Author zud69b - I have been along time costumer of AMS, about three years, and to this day I have never had any real problems with AMS. All orders that I have received have been received within a few days of order, 99.9% of my orders have been correct, and all in... http://www.epinions.com/content/submit.html/comment_~151715417732 Sat, 14 Aug 2004 09:38:41 GMT http://www.epinions.com/content_151715417732?linkin_id=8003929 http://www.epinions.com/content_150594424452?linkin_id=8003929 rating: 5/5 by: Epinions Author daveh003 - I have made several purchases from AMS. Always good selection and stock, great customer service (and open 24 hours), and the best website for making purchases. Furthermore, their techs know their stuff and have been able to provide me the information I... http://www.epinions.com/content/submit.html/comment_~150594424452 Fri, 6 Aug 2004 13:11:20 GMT http://www.epinions.com/content_150594424452?linkin_id=8003929 http://www.epinions.com/content_150229061252?linkin_id=8003929 rating: 5/5 by: Epinions Author pescj - Very fast delivery, excellent return policy, superb pricing, broad product selection and great customer service. I've purchased a handful of relatively expensive items from them, used the stuff in my studio and returned those things that I didn't... http://www.epinions.com/content/submit.html/comment_~150229061252 Tue, 3 Aug 2004 14:32:57 GMT http://www.epinions.com/content_150229061252?linkin_id=8003929 http://www.epinions.com/content_138712223364?linkin_id=8003929 rating: 5/5 by: Epinions Author glenndaz - I have used AMS the past several years in purchasing some of my guitar equipment. All have been positive experiences. Their delivery speed has been very good. I have had no issues with packaging or the way items have been packed. The biggest piece of... http://www.epinions.com/content/submit.html/comment_~138712223364 Mon, 3 May 2004 20:11:02 GMT http://www.epinions.com/content_138712223364?linkin_id=8003929 http://www.epinions.com/content_123736985220?linkin_id=8003929 rating: 4/5 by: Epinions Author pspwolf - Great selection, great prices, free shipping for big orders. Comparable to Musician's Friend. I haven't had much experience with their customer service, since they've always gotten my order right. Fast shipping. I'll buy there... http://www.epinions.com/content/submit.html/comment_~123736985220 Thu, 1 Jan 2004 01:35:14 GMT http://www.epinions.com/content_123736985220?linkin_id=8003929 http://www.epinions.com/content_117812596356?linkin_id=8003929 rating: 5/5 by: Epinions Author wescarter - I ordered an Epiphone Les Paul Custom 50th Anniversary in B-Stock to save some money. B-Stock is supposed to be less than perfect, such as a floor demo model that has a little wear but carries the full manufacturers warranty. The web site was easy to use,... http://www.epinions.com/content/submit.html/comment_~117812596356 Thu, 6 Nov 2003 23:59:35 GMT http://www.epinions.com/content_117812596356?linkin_id=8003929 http://www.epinions.com/content_108844584580?linkin_id=8003929 rating: 4/5 by: Epinions Author seg424 - I had been looking to buy the Yamaha YD drum set for a couple of months. American Musical had one i... http://www.epinions.com/content/submit.html/comment_~108844584580 Mon, 11 Aug 2003 15:23:26 GMT http://www.epinions.com/content_108844584580?linkin_id=8003929 http://www.epinions.com/content_97622462084?linkin_id=8003929 rating: 5/5 by: Epinions Author ruffers - Their selection is great, they shipped out my item within a couple hours, and it arrived the next day from across the country. They have some good specials. They communicated very well by (automated) emails, when they received my order, and when they... http://www.epinions.com/content/submit.html/comment_~97622462084 Tue, 29 Apr 2003 03:48:00 GMT http://www.epinions.com/content_97622462084?linkin_id=8003929