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This feed is subject to our terms of use: http://www.epinions.com/help/rss_terms http://www.epinions.com/webs-Web_Services-All-Merchants-Smith_Noble Recent reviews written about Smith+Noble Online Store en-us 80 80 http://www.epinions.com/webs-Web_Services-All-Merchants-Smith_Noble http://img.epinions.com/images/opti/47/53/websWeb_ServicesAllMerchantsSmith_Noble1-resized80.gif http://www.epinions.com/content_490271051396?linkin_id=8003929 rating: 1/5 by: Epinions Author scraps9 - I used the at home design service to all me to touch the materials and receive design advice before making a purchase.  After the order was booked, the designer became rude and condescending, refusing to answer order status questions.  The... http://www.epinions.com/content/submit.html/comment_~490271051396 Tue, 3 Nov 2009 14:14:14 GMT http://www.epinions.com/content_490271051396?linkin_id=8003929 http://www.epinions.com/content_489036877444?linkin_id=8003929 rating: 1/5 by: Epinions Author concernedone - BEWARE! Order from this company at your own risk!Received poor quality natural woven blinds, complained and was sent another set, same poor quality.  Complained again and was offered a "full" credit.  Didn't receive the full credit (I... http://www.epinions.com/content/submit.html/comment_~489036877444 Wed, 21 Oct 2009 17:21:45 GMT http://www.epinions.com/content_489036877444?linkin_id=8003929 http://www.epinions.com/content_488700087940?linkin_id=8003929 rating: 1/5 by: Epinions Author truths - For the third time, I ordered and received durawood blinds from Smith+Noble; obviously, I must have liked the product.  This last time, the blind I ordered has suddenly developed a problem:  the decorative ladder tape is completely... http://www.epinions.com/content/submit.html/comment_~488700087940 Sun, 18 Oct 2009 17:45:30 GMT http://www.epinions.com/content_488700087940?linkin_id=8003929 http://www.epinions.com/content_486303698564?linkin_id=8003929 rating: 1/5 by: Epinions Author intdesign - I recently ordered linen flat roman blinds from smith & noble at a cost of over $1300.  We were shocked to receive such poorly made blinds which quite frankly I could have made myself (uneven folds and visible staples showing and cords placed on... http://www.epinions.com/content/submit.html/comment_~486303698564 Sat, 26 Sep 2009 18:50:06 GMT http://www.epinions.com/content_486303698564?linkin_id=8003929 http://www.epinions.com/content_484613459588?linkin_id=8003929 rating: 1/5 by: Epinions Author paintechjr - Smith and noble fall short of being a professional company in my opinion.  I placed an order....paid for it....and a month later they claimed that the product was discontinued and that is why it hasnt shipped.no notification or... http://www.epinions.com/content/submit.html/comment_~484613459588 Fri, 11 Sep 2009 12:38:29 GMT http://www.epinions.com/content_484613459588?linkin_id=8003929 http://www.epinions.com/content_482684145284?linkin_id=8003929 rating: 1/5 by: Epinions Author jzellin - Smith and Noble is a huge disappointment -- customer service is pathetic and unhelpful.  Ordered window treatments and paid overnight shipping so that they would arrive prior to our family leaving on vacation.  Called to see if I could make an... http://www.epinions.com/content/submit.html/comment_~482684145284 Wed, 26 Aug 2009 21:53:06 GMT http://www.epinions.com/content_482684145284?linkin_id=8003929 http://www.epinions.com/content_476452720260?linkin_id=8003929 rating: 1/5 by: Epinions Author sandylokey - Similar to other reviews, I ordered from Smith and Noble because of their products; however, the key reason was their seemingly easy installation guides on their website.  However, I received my 3 shades, all very attactive, but with installation... http://www.epinions.com/content/submit.html/comment_~476452720260 Mon, 6 Jul 2009 12:58:13 GMT http://www.epinions.com/content_476452720260?linkin_id=8003929 http://www.epinions.com/content_475776781956?linkin_id=8003929 rating: 2/5 by: Epinions Author srochford - I ordered honeycomb blinds (and not the cheep ones) for multiple rooms in my house, after 6 to 8 months the cord assembly used to raise and lower the blinds has broken on most of our blinds.  We have had to tie the cords in various... http://www.epinions.com/content/submit.html/comment_~475776781956 Tue, 30 Jun 2009 15:42:18 GMT http://www.epinions.com/content_475776781956?linkin_id=8003929 http://www.epinions.com/content_462906101380?linkin_id=8003929 rating: 1/5 by: Epinions Author beantown123 - I had a terrible experience ordering shades from Smith+Noble. The shades I ordered didn't fit any of my windows. WHen I called to inquire about getting them adjusted, I was blamed for not measuring correctly. Of course when I went back and re-measured, I... http://www.epinions.com/content/submit.html/comment_~462906101380 Tue, 7 Apr 2009 14:34:18 GMT http://www.epinions.com/content_462906101380?linkin_id=8003929 http://www.epinions.com/content_459588472452?linkin_id=8003929 rating: 1/5 by: Epinions Author linjohnson - A sales rep from Smith + Noble came to my house, helped me with my selection, did all the measuring, and wrote up the order. I ordered four very expensive Roman shades for my living room and dining room, including installation.  They were very... http://www.epinions.com/content/submit.html/comment_~459588472452 Sat, 31 Jan 2009 21:06:27 GMT http://www.epinions.com/content_459588472452?linkin_id=8003929 http://www.epinions.com/content_458228862596?linkin_id=8003929 rating: 1/5 by: Epinions Author flahertc - We bought curtains at Smith & Noble thinking it was a high quality company.  The curtains themselves are very nice, but we can't get a curtain rod to match them so they still have our money and we have no functional... http://www.epinions.com/content/submit.html/comment_~458228862596 Sun, 18 Jan 2009 22:02:08 GMT http://www.epinions.com/content_458228862596?linkin_id=8003929 http://www.epinions.com/content_444977942148?linkin_id=8003929 rating: 2/5 by: Epinions Author cilantro444 - We ordered 3 room-darkening honeycomb shades from Smith + Noble about a year and a half ago. At first, we were quite pleased---the web site was easy to use, they sent us free swatches, and it took a relatively short amount of time after our order when... http://www.epinions.com/content/submit.html/comment_~444977942148 Tue, 16 Sep 2008 23:30:38 GMT http://www.epinions.com/content_444977942148?linkin_id=8003929 http://www.epinions.com/content_431169638020?linkin_id=8003929 rating: 1/5 by: Epinions Author savvyshopper98 - I ordered Roman Shade from smithnoble.com by going through the steps online. This resulted in the screen showing me a picture of the shades I planned to order. Although I felt the price was very expensive, I was eager to get the window covered so I... http://www.epinions.com/content/submit.html/comment_~431169638020 Fri, 23 May 2008 16:00:03 GMT http://www.epinions.com/content_431169638020?linkin_id=8003929 http://www.epinions.com/content_428470406788?linkin_id=8003929 rating: 1/5 by: Epinions Author nosnn - Look I can go on and on like so many other Smith and Noble victims but I won't take up your time with the horrid details. The bottom line is don't even think of dealing with them unless absolutely necessary. Very poor customer service once they have your... http://www.epinions.com/content/submit.html/comment_~428470406788 Thu, 1 May 2008 21:51:35 GMT http://www.epinions.com/content_428470406788?linkin_id=8003929 http://www.epinions.com/content_426932014724?linkin_id=8003929 rating: 2/5 by: Epinions Author eekie1 - We purchased curtain rods from Smith and Noble. They item was backordered, so I selected another item. After a good while, I called to check on the status and was told that the new item was dicontinued. I asked to cancel the order, and they supposedly... http://www.epinions.com/content/submit.html/comment_~426932014724 Sun, 20 Apr 2008 18:13:14 GMT http://www.epinions.com/content_426932014724?linkin_id=8003929 http://www.epinions.com/content_426851733124?linkin_id=8003929 rating: 1/5 by: Epinions Author mikrin - Poor poor poor. I ordered 9 blinds, 5 were installed crooked by a Smith Noble installer. The wood valances included were a joke, it cost me $1,200 to have custom ones made that looked nice. My mom picked someone randomly out of the Pennysaver that did a... http://www.epinions.com/content/submit.html/comment_~426851733124 Sat, 19 Apr 2008 22:26:22 GMT http://www.epinions.com/content_426851733124?linkin_id=8003929 http://www.epinions.com/content_426280259204?linkin_id=8003929 rating: 1/5 by: Epinions Author keepinemhonust - Aw. Too bad I didn't look at all the bad reviews here about S$N before blowing almost $700 on a roman shade. So many of the comments here I can personally echo. The swatch I ordered was golden, but the "custom" item came tan. Also the rod was... http://www.epinions.com/content/submit.html/comment_~426280259204 Fri, 18 Apr 2008 09:08:19 GMT http://www.epinions.com/content_426280259204?linkin_id=8003929 http://www.epinions.com/content_423626247812?linkin_id=8003929 rating: 1/5 by: Epinions Author tikk - We had a generally negative experience with S&N. When I ordered my blinds, I could not find out the status of my order online and when I called, the person could not find out about my order and didn't call me back for several days. When my blinds finally... http://www.epinions.com/content/submit.html/comment_~423626247812 Wed, 26 Mar 2008 15:53:39 GMT http://www.epinions.com/content_423626247812?linkin_id=8003929 http://www.epinions.com/content_419824569988?linkin_id=8003929 rating: 1/5 by: Epinions Author speckm - Last year we went to Smith+Noble's site to find a valance and curtain rod for our bathroom. We chose a Cosmopolitan steel rod set at a cost of $77. Within months it was so rusty we had to get rid of it. Smith+Noble customer service refused to... http://www.epinions.com/content/submit.html/comment_~419824569988 Wed, 27 Feb 2008 19:41:40 GMT http://www.epinions.com/content_419824569988?linkin_id=8003929 http://www.epinions.com/content_419772337796?linkin_id=8003929 rating: 1/5 by: Epinions Author pink99 - I have been waiting for installation of 2 roller shades for 6 weeks!!! The installer went to the wrong location and now to reschedule I have gone through 5 people and 10 telephone calls. Do Not Deal With These People 3rd. World Service and bordering on... http://www.epinions.com/content/submit.html/comment_~419772337796 Mon, 25 Feb 2008 16:48:33 GMT http://www.epinions.com/content_419772337796?linkin_id=8003929 http://www.epinions.com/content_419145813636?linkin_id=8003929 rating: 5/5 by: Epinions Author onfire111 - I ordered these blinds online and two days later someone drove out to my house in a smith & noble van and burned my house down! I couldn't believe it! Now that I have received my blinds, I dont have anywhere to hang... http://www.epinions.com/content/submit.html/comment_~419145813636 Wed, 20 Feb 2008 17:26:46 GMT http://www.epinions.com/content_419145813636?linkin_id=8003929 http://www.epinions.com/content_411407912580?linkin_id=8003929 rating: 1/5 by: Epinions Author aboabo - ORDERED FROM SMITH AND NOBLE BEFORE THANKSGIVING 2007 IT IS NOW 5 DAYS B4 XMAS AND THEY STILL HAVE NOT GOTTEN MY ORDER CORRECT. THE KEEP REPRODUCING IT WRONG OVER AND OVER AND OVER, MY CELL PHONE BILL IS COMICAL IF YOU SEE HOW MANY HOURS I HAVE SPENT... http://www.epinions.com/content/submit.html/comment_~411407912580 Thu, 20 Dec 2007 03:14:11 GMT http://www.epinions.com/content_411407912580?linkin_id=8003929 http://www.epinions.com/content_404801687172?linkin_id=8003929 rating: 5/5 by: Epinions Author orangeca - I have ordered about four times with Smith & Noble, getting ready to place another order. Probably have spent about $3000. I have never had any problem with my order. Once I accidentally ordered an expensive set of blinds to cover a set of sliding... http://www.epinions.com/content/submit.html/comment_~404801687172 Thu, 4 Oct 2007 15:53:32 GMT http://www.epinions.com/content_404801687172?linkin_id=8003929 http://www.epinions.com/content_402344742532?linkin_id=8003929 rating: 4/5 by: Epinions Author roanth - We have ordered quite a few items from Smith and noble: drapes for the bedroom (light darkening), several roman shades (inside and outside mount), wood woven roman shades, and hardware. I am always happy with the quality and installation is fairly... http://www.epinions.com/content/submit.html/comment_~402344742532 Tue, 4 Sep 2007 19:58:51 GMT http://www.epinions.com/content_402344742532?linkin_id=8003929 http://www.epinions.com/content_401976233604?linkin_id=8003929 rating: 1/5 by: Epinions Author brian1941 - While selection and delivery were generally good we have been EXTREMELY disappointed in the quality of the products we received. We ordered three of the honeycomb style blinds; two with the top down feature and one of the standard type. On the initial... http://www.epinions.com/content/submit.html/comment_~401976233604 Thu, 30 Aug 2007 00:35:48 GMT http://www.epinions.com/content_401976233604?linkin_id=8003929