© 1999-2009 Shopping.com, Inc. This feed is subject to our terms of use: http://www.epinions.com/help/rss_terms http://www.epinions.com/webs-Web_Services-All-Merchants-PetFoodDirect Recent reviews written about PetFoodDirect Online Store en-us 80 80 http://www.epinions.com/webs-Web_Services-All-Merchants-PetFoodDirect http://img.epinions.com/images/opti/04/0b/websWeb_ServicesAllMerchantsPetFoodDirect1-resized80.gif http://www.epinions.com/content_490825092740?linkin_id=8003929 rating: 1/5 by: Epinions Author budgoddess - I just finished getting off the phone with these completely incompetent jerks.  They promised me that they had IN STOCK, a certain type of food by Pet Promise, that is going out of business in January of 2010. I told them that it was imperative that... http://www.epinions.com/content/submit.html/comment_~490825092740 Fri, 6 Nov 2009 16:37:22 GMT http://www.epinions.com/content_490825092740?linkin_id=8003929 http://www.epinions.com/content_482664746628?linkin_id=8003929 rating: 1/5 by: Epinions Author irene_l - I've ordered twice from PetfoodDirect.com, and had problems BOTH times with slow shipping and mistakes in the order. The last order I was penalized for a mistake they made and I have decided that I will permanently take my business elsewhere and happily... http://www.epinions.com/content/submit.html/comment_~482664746628 Wed, 26 Aug 2009 13:32:47 GMT http://www.epinions.com/content_482664746628?linkin_id=8003929 http://www.epinions.com/content_478423256708?linkin_id=8003929 rating: 1/5 by: Epinions Author breadqueen - Pet Food Direct seems to do all they do to rip the customer off; I received my order in a thin, cardboard box and as I suspected some of the dog food cans were crushed.Even though I was assured a refund for these items it hasn't happened yet and then I... http://www.epinions.com/content/submit.html/comment_~478423256708 Wed, 22 Jul 2009 01:45:47 GMT http://www.epinions.com/content_478423256708?linkin_id=8003929 http://www.epinions.com/content_468002246276?linkin_id=8003929 rating: 1/5 by: Epinions Author dfoley69 - BUYER BEWARE!  I purchased some supplements for my dog and chose the auto shipment plan. DONT CHOOSE THE AUTO SHIPMENT-IT DOESNT WORK!!!  First, they sent it way too soon even though I chose the correct interval when I signed up.  I had to... http://www.epinions.com/content/submit.html/comment_~468002246276 Thu, 23 Apr 2009 11:13:35 GMT http://www.epinions.com/content_468002246276?linkin_id=8003929 http://www.epinions.com/content_467891883652?linkin_id=8003929 rating: 3/5 by: Epinions Author kyber - Very good selection of specialty pet foods. Prices range from inexpensive to expensive but this site is great for hard to find... http://www.epinions.com/content/submit.html/comment_~467891883652 Wed, 22 Apr 2009 12:01:17 GMT http://www.epinions.com/content_467891883652?linkin_id=8003929 http://www.epinions.com/content_461151637124?linkin_id=8003929 rating: 1/5 by: Epinions Author quailrunner - I bought 2-25 lb bags of Estes Aquarium Gravel from Pet Food Direct for $26 plus $6 shipping. When I received the gravel after 11 days had passed from the time I placed my order (which is a far greater time than the time they advertise), I found that the... http://www.epinions.com/content/submit.html/comment_~461151637124 Mon, 16 Feb 2009 14:44:22 GMT http://www.epinions.com/content_461151637124?linkin_id=8003929 http://www.epinions.com/content_439465381508?linkin_id=8003929 rating: 1/5 by: Epinions Author ducky911 - "Hi, This pet food company looks good on the web but I would advise not using them. I had a order problem with them and found them unreasonable to deal with.---DO NOT give them your visa number they will charge it without your promision. I should... http://www.epinions.com/content/submit.html/comment_~439465381508 Fri, 1 Aug 2008 13:32:22 GMT http://www.epinions.com/content_439465381508?linkin_id=8003929 http://www.epinions.com/content_437024296580?linkin_id=8003929 rating: 1/5 by: Epinions Author tsilver - I placed an order for some canned cat food over seven days ago (including five "business days") and have not heard from PFD. This would not be as much of a problem because they said 3-5 business days to process orders, except that I have also emailed... http://www.epinions.com/content/submit.html/comment_~437024296580 Sat, 12 Jul 2008 19:04:30 GMT http://www.epinions.com/content_437024296580?linkin_id=8003929 http://www.epinions.com/content_436831555204?linkin_id=8003929 rating: 2/5 by: Epinions Author cantthinkofone - I have ordered from Petfooddirect online store three times now. I had a good experience one order...it arrived quickly...and the last two times is soooo slowwww... It is not working out for me...I will have to order from some other place. The price was... http://www.epinions.com/content/submit.html/comment_~436831555204 Fri, 11 Jul 2008 04:05:09 GMT http://www.epinions.com/content_436831555204?linkin_id=8003929 http://www.epinions.com/content_435902385796?linkin_id=8003929 rating: 1/5 by: Epinions Author cabledave - Placed an order on 06/28/2008. Received the following email on 07/03/2008: We are experiencing some difficulty processing your current order using the credit card information we currently have on file. Please contact Customer Service so that we may... http://www.epinions.com/content/submit.html/comment_~435902385796 Thu, 3 Jul 2008 12:37:42 GMT http://www.epinions.com/content_435902385796?linkin_id=8003929 http://www.epinions.com/content_426857631364?linkin_id=8003929 rating: 5/5 by: Epinions Author retropete1 - I am amazed at the quality of service given the low prices I found at Pet Food Direct. I recently went to Petco for guinea pig bedding (carefresh ultra). Two bags ran me $58 WITH my P.A.L.S. discount card. That's some serious scratch for BEDDING. I... http://www.epinions.com/content/submit.html/comment_~426857631364 Sun, 20 Apr 2008 00:04:50 GMT http://www.epinions.com/content_426857631364?linkin_id=8003929 http://www.epinions.com/content_421659119236?linkin_id=8003929 rating: 4/5 by: Epinions Author empirephobic - I have been a customer of PetFoodDirect for a few years and have never had a problem. They have a great selection, offering quality brands not available in local stores. Their shipping is expensive and kind of slow, but if you sign up for their email... http://www.epinions.com/content/submit.html/comment_~421659119236 Tue, 11 Mar 2008 19:18:04 GMT http://www.epinions.com/content_421659119236?linkin_id=8003929 http://www.epinions.com/content_416780947076?linkin_id=8003929 rating: 5/5 by: Epinions Author wcparris - Very happy with both the service and the product. I ordered pet food and got it on time. I'd shop here again!... http://www.epinions.com/content/submit.html/comment_~416780947076 Fri, 1 Feb 2008 19:44:08 GMT http://www.epinions.com/content_416780947076?linkin_id=8003929 http://www.epinions.com/content_414315744900?linkin_id=8003929 rating: 2/5 by: Epinions Author chenney - I was so excited to be saving money on this site. Yes, you pay the price in shipping, but it still comes out less than other sites and is probably easier than the drive. (I live in the city, sans car, so that's pretty valuable.) I was disappointed to... http://www.epinions.com/content/submit.html/comment_~414315744900 Sat, 12 Jan 2008 16:14:22 GMT http://www.epinions.com/content_414315744900?linkin_id=8003929 http://www.epinions.com/content_412795702916?linkin_id=8003929 rating: 1/5 by: Epinions Author jen4103 - My vet would not give me a prescription here due to history of possibly expired pet medications being sold. To me it is not worth the saved money when you consider the consequences of bad medication being... http://www.epinions.com/content/submit.html/comment_~412795702916 Tue, 1 Jan 2008 00:52:34 GMT http://www.epinions.com/content_412795702916?linkin_id=8003929 http://www.epinions.com/content_410320014980?linkin_id=8003929 rating: 1/5 by: Epinions Author cscaipe - My order took 14 days to receive. I ordered DermaPet DermaBenSs Benzoyl Peroxide Shampoo for my cat who has staph. Obviously, I needed it by the mere fact this is a product for skin conditions. I ordered four other items that night; some x-mas gifts... http://www.epinions.com/content/submit.html/comment_~410320014980 Mon, 10 Dec 2007 16:52:11 GMT http://www.epinions.com/content_410320014980?linkin_id=8003929 http://www.epinions.com/content_404714393220?linkin_id=8003929 rating: 5/5 by: Epinions Author woobie101 - I have been using Pet Food Direct on-line for a couple of months now. I have found the prices to be only slightly higher than my local specialty pet food store, and have always found discount coupons when doing a search on the web as well. I used a 20%... http://www.epinions.com/content/submit.html/comment_~404714393220 Wed, 3 Oct 2007 14:51:52 GMT http://www.epinions.com/content_404714393220?linkin_id=8003929 http://www.epinions.com/content_402617110148?linkin_id=8003929 rating: 5/5 by: Epinions Author booster182 - I've been shopping at Petfooddirect.com for about a year or so now, ever since I switched our cats over to Wellness brand cat food that none of the national chain stores in this area carry. As far as the key points go: Selection: Massive. Their... http://www.epinions.com/content/submit.html/comment_~402617110148 Fri, 7 Sep 2007 09:52:49 GMT http://www.epinions.com/content_402617110148?linkin_id=8003929 http://www.epinions.com/content_393624784516?linkin_id=8003929 rating: 1/5 by: Epinions Author jaguarjody - VERY VERY SLOW SHIPPING. TOOK OVER 2 WEEKS. CUSTOMER SERVICE REP LIED ABOUT DELIVERY DATE. I have a handicapped dog that needs a certain supplement. Because of the slow shipping, my dog went without the proper nutrition as I could not find the product... http://www.epinions.com/content/submit.html/comment_~393624784516 Fri, 20 Jul 2007 21:40:05 GMT http://www.epinions.com/content_393624784516?linkin_id=8003929 http://www.epinions.com/content_390256234116?linkin_id=8003929 rating: 1/5 by: Epinions Author sigsragon - Prior to the recent MENU Foods contaminated wheat gluten from China crisis I was a regular - $50+ a month customer of Pet Food Direct. Their service was slow but I attributed that to their not having enough employees to handle the traffic generated... http://www.epinions.com/content/submit.html/comment_~390256234116 Fri, 13 Jul 2007 02:24:02 GMT http://www.epinions.com/content_390256234116?linkin_id=8003929 http://www.epinions.com/content_386282786436?linkin_id=8003929 rating: 2/5 by: Epinions Author unclaimedtreas - I had satisfactory experiences with this company before the pet food recall. Shipping time is lengthy, as others has reviewed. Flint River Ranch does a much better job with getting the food to you quickly. If you order from Pet Food Direct you must... http://www.epinions.com/content/submit.html/comment_~386282786436 Thu, 5 Jul 2007 00:37:56 GMT http://www.epinions.com/content_386282786436?linkin_id=8003929 http://www.epinions.com/content_371340840580?linkin_id=8003929 rating: 1/5 by: Epinions Author steve_daniel - The selection is good, but the shipping is inexcusably SLOW. I placed an order on May 25 and it didn’t even leave their warehouse until June 5th! I will not do business with them again until they can get their act... http://www.epinions.com/content/submit.html/comment_~371340840580 Mon, 4 Jun 2007 12:21:13 GMT http://www.epinions.com/content_371340840580?linkin_id=8003929 http://www.epinions.com/content_369175072388?linkin_id=8003929 rating: 1/5 by: Epinions Author multipilot - Horrible service, you wait on hold forever, they take days to answer email and ship your order to the wrong address. Avoid at all costs, do not buy from this inept and horrific... http://www.epinions.com/content/submit.html/comment_~369175072388 Thu, 31 May 2007 19:36:30 GMT http://www.epinions.com/content_369175072388?linkin_id=8003929 http://www.epinions.com/content_354616512132?linkin_id=8003929 rating: 3/5 by: Epinions Author raven778944 - The selection can't be beat. I can actually find everything I need in one place! The prices are decent also. I bought a bag of food for $5.00 less than what was advertised on another site and it wasn't even on sale. The gripe I have is with shipping... I... http://www.epinions.com/content/submit.html/comment_~354616512132 Sat, 28 Apr 2007 16:37:33 GMT http://www.epinions.com/content_354616512132?linkin_id=8003929 http://www.epinions.com/content_354186464900?linkin_id=8003929 rating: 1/5 by: Epinions Author unixadmin - Paid $9 shipping for 24 3oz cans of cat food. Waited and waited, emailed them. They said generally 5 business days before the ship, then another 5 days or so until delivery. I said I was disappointed. No... http://www.epinions.com/content/submit.html/comment_~354186464900 Sat, 28 Apr 2007 03:17:10 GMT http://www.epinions.com/content_354186464900?linkin_id=8003929