Epinions Recent Reviews for Performance Bicycle Online Online Store

Performance Bicycle Online Online Store: Bad experience so far...

Tue, 14 Jul 2009 16:17:27 GMT

rating: 1/5 by: Epinions Author inyorep - Ordered online. Received a call the next day saying that my card was not authorizing. Talked to them and got that sorted. Card was charged on a Wednesday. Then nothing. No email confirmation of shipment, no call, nothing...

Performance Bicycle Online Online Store: Great website for all your biking needs.

Sat, 7 Mar 2009 01:55:39 GMT

rating: 5/5 by: Epinions Author bugmenot - I have not dealt with customer service, but I have ordered three bikes and multiple bicycle accessories and all have arrived quickly. If ordering a bike, it would be a good decision to become a performance member to earn extra points towards your...

Performance Bicycle Online Online Store: Poor delivery and customer service

Fri, 27 Jun 2008 18:37:24 GMT

rating: 2/5 by: Epinions Author wplocal - Shop Summary: Good selection and good prices are marred by the following: 1.) Shipping takes over 10 days 2.) You don't know if an item is back-ordered until 5+ days after order is placed. 3.) Received used merchandise that was purchased as new,...

Performance Bicycle Online Online Store: Disheartening, Awful Terrible, Upsetting Experience

Wed, 25 Jun 2008 18:21:44 GMT

rating: 1/5 by: Epinions Author kyroneus - I ordered a Men's Silver Mountain bike. I received a Green Women's Street bike. After a couple ignored emails to their customer service dept, I was finally informed to ship the giant box back to them via UPS ground and I would be reimbursed for...

Performance Bicycle Online Online Store: Poor business practice; Poor customer service

Thu, 13 Dec 2007 12:51:56 GMT

rating: 1/5 by: Epinions Author sandy_cw - Poor business practice and complete lack of customer service. Package came missing an item. Customer representative did not believe me at all. After convincing him, he says he will send item by ground shipping. I told him that was unacceptable so he...

Performance Bicycle Online Online Store: Poor - Terrible customer service

Wed, 12 Dec 2007 19:32:27 GMT

rating: 1/5 by: Epinions Author etorgeson - I have used Performance Bike on and off for years. I was once a club member as well but let it lapse. They do not have the best prices, but a closeout item or featured sale may be difficult to beat. If you are willing to search the web, www.qbike.com...

Performance Bicycle Online Online Store: EXTREMELY POOR!!!! SHOP AT YOUR OWN RISK!!!!

Sat, 18 Aug 2007 06:10:50 GMT

rating: 1/5 by: Epinions Author invsblwmn - Watch out for this company. Performance, Inc has acquired supergo and nashbar. They are all the same company with the same poor business practices. I tried to love them, they make a couple of good products and advertise some really good prices...

Performance Bicycle Online Online Store: BUNGLED ORDER, SIX WEEKS TO RECEIVE PART OF THE ORDER.

Mon, 18 Jun 2007 14:05:06 GMT

rating: 1/5 by: Epinions Author mckenna7 - I ordered four tires and a chain to be used in an upcoming one week ride. The order was placed on 5-3-07 with my correct name and address which also showed on the confirmation email I received from Performance. The package was shipped to the wrong...

Performance Bicycle Online Online Store: Horribly slow service, and misleading "GROUND" shipping designation.

Thu, 26 Apr 2007 09:44:44 GMT

rating: 1/5 by: Epinions Author mutantclover - Slowest delivery I've ever seen. 14 days. When they say "free ground shipping," don't assume they're actually using a ground service. I thought since they were east coast, and I'm east coast, it would be FASTER than the other options which are mostly...

Performance Bicycle Online Online Store: Good products if you ever receive them.

Tue, 3 Apr 2007 16:18:59 GMT

rating: 1/5 by: Epinions Author impoffame - This is the first time I've done any business with Performance in about three years. Back then the service was first-rate and very fast, but it's obvious to me that things have changed in the interim. For the worse. My complaint isn't with their...

Performance Bicycle Online Online Store: Worst Customer Service of any Online Retailer

Mon, 12 Mar 2007 15:51:17 GMT

rating: 1/5 by: Epinions Author jensy212 - My experience with Performance has been a nightmare. It took them THREE times to ship me the correct jersey (the second attempt they sent the wrong size and wrong color). First of all, the idea of customer satisfaction is completely foreign to their...

Performance Bicycle Online Online Store: A pretty decent company

Mon, 12 Jun 2006 16:53:41 GMT

rating: 3/5 by: Epinions Author darogers - Performance Bicycle is an excellent online supplier of cycling apparel and equipment. For the mass majority of us who don’t live in a major city or have access to a pro shop, Performance Bicycle is the answer. Their prices aren’t always the most...

Performance Bicycle Online Online Store: 23 years experience, outstanding service

Fri, 31 Mar 2006 21:09:10 GMT

rating: 5/5 by: Epinions Author electron_man - I've been a customer of Performance for 23 years and I've spent many thousands of dollars with them and probably have placed more than 50 orders, so this isn't a one-time experience. The orders are always accurately filled. Many years ago, they were...

Performance Bicycle Online Online Store: Best bike company

Sun, 13 Nov 2005 18:43:04 GMT

rating: 5/5 by: Epinions Author bike_babe - Performance Bicycle is probably one of the best companies out there in my opinion. No, it isn't perfect. But nobody and nothing is. The sales reps are very friendly and will go out of their way to do their best in helping you with an item or order...

Performance Bicycle Online Online Store: Excellent service, excellent price for a good product

Wed, 21 Sep 2005 23:44:53 GMT

rating: 5/5 by: Epinions Author mtslights - I recently purchase a Tirreno Razza 2.0 bicycle from Performance and found them to have great customer service. I used an online coupon on top of their summer special to get a great deal. Due to a glitch in the web form, I couldn't sign up for their...

Performance Bicycle Online Online Store: bait and switch specials

Fri, 29 Apr 2005 14:36:26 GMT

rating: 1/5 by: Epinions Author froogler56 - I was mislead by an offered special in which apparently only one flavor choice was available. That flavor, however, was on a one month backorder and I wasn't notified of this or the flavor switch. One customer service person offered a selection of in...

Performance Bicycle Online Online Store: Charged for items not received: no resolution.

Fri, 1 Apr 2005 18:14:06 GMT

rating: 1/5 by: Epinions Author jimjuliem - I ordered several items and one item did not come with the order. There was no invoice and I later received a Visa bill for the whole order. Their customer service was unable to help me, and my claim form has, so far, been...

Performance Bicycle Online Online Store: Excellent - I would buy from them again in the future.

Mon, 28 Mar 2005 02:08:06 GMT

rating: 5/5 by: Epinions Author bogibear - I've been dealing with Performance for a very long time and have been very satisfied with their products and customer service. I've emailed and called them with some very specific questions and found them very knowledgeable. I'm also a team performance...

Performance Bicycle Online Online Store: Performancebike.com really delivers performance!

Wed, 15 Sep 2004 01:21:35 GMT

rating: 5/5 by: Epinions Author Saxguy - Pros: Good variety, good selection, reliable delivery Cons: Nashbar has better closeouts and has more stock on some items; Some sales only available in stores I've been using Nashbar.com and Performancebike.com for a few years now as my primary...

Performance Bicycle Online Online Store: Miserable experience. I wasted a lot of time with these clowns.

Sat, 28 Aug 2004 21:32:07 GMT

rating: 1/5 by: Epinions Author jtocwru - I ordered a Tirreno Razza 2.0 road bike and waited for well over a month before giving up. It was on backorder the whole time, and customer service would not give me any sort of estimate as to when it would be in stock. Not even a ballpark figure. The...

Performance Bicycle Online Online Store: The best online bicycle equipment shop, hands-down

Wed, 25 Aug 2004 18:06:41 GMT

rating: 5/5 by: Epinions Author raucko - I've been ordering from Performance for a couple of years now, and I have been very happy with them. They have a huge selection of bicycling parts and gear, with much of the merchandise being on sale at some point or another. True, the "regular"...

Performance Bicycle Online Online Store: An excellent source for high quality biking equipment and clothing.

Thu, 21 Aug 2003 12:36:52 GMT

rating: 4/5 by: Epinions Author kld718 - Since I began biking about five years ago, I have become more interested in sites having to do with...

Performance Bicycle Online Online Store: Terrible. Go to a more reputable or local store.

Fri, 4 Apr 2003 21:47:00 GMT

rating: 1/5 by: Epinions Author hankshay - This store sells lots of bike equipment.

I was surprised to find that this company is really terrible. I really tried to like them, but after several phone calls and many many emails, I would not recommend them. Clearly, this company uses a...

Performance Bicycle Online Online Store: You can save money, but be careful

Sat, 13 Jul 2002 13:14:29 GMT

rating: 5/5 by: Epinions Author FlanderFlop - The fact that PerformanceBike.com exists has saved me heaps of cash, but these savings only exist if you look for them. In general the pricing at Performance is not bad. But you must remember that whatever you order will have a shipping charge tacked...

Performance Bicycle Online Online Store: An Online Bicycle Superstore

Mon, 31 Dec 2001 16:23:30 GMT

rating: 4/5 by: Epinions Author mar4k - I have ordered a number of times from Performance Bicycle Online, and overall, my experiences with them have been more than satisfactory.

First of all, one would be hard-pressed to find a bike shop that matches Performance Bicycle's selection,...