Epinions Recent Reviews for Newport News Online Store

Newport News Online Store: A satisfied, although at first concerned customer, who will most-likely shop at Newport News Online.

Mon, 23 Nov 2009 22:50:05 GMT

rating: 5/5 by: Epinions Author toni09 - As a first-time buyer at Newport News, I deem my experience satisfying. Newport News has both good and bad qualities.Overall, I'm happy with their products, but, considering (on
ly) five
items were purchased,...

Newport News Online Store: HORRIBLE

Fri, 20 Nov 2009 07:55:50 GMT

rating: 1/5 by: Epinions Author ihbflorida - This catalog is the worst....... BUYER BEWARE....it took forever to get my items...then when had to return them.....I am now on my 4th week STILL waiting for my credit....I look at the bank each day... still NO CREDIT....they have my package....did...

Newport News Online Store: Will not be shopping there again anytime soon.

Thu, 24 Sep 2009 18:54:31 GMT

rating: 1/5 by: Epinions Author mikepcap - Used to shop with them almost monthly, but in the last year the quality of their merchandise has dropped drastically and availability is usually about 50%. In other words, if you order 4 things (even on the first day the catalog comes in), expect 2...

Newport News Online Store: THEY R CHEATERS AND LIARS, DON'T BUY FRM THEM..

Tue, 15 Sep 2009 18:44:01 GMT

rating: 1/5 by: Epinions Author saanagauri - ON 13TH I HAVE PLACED AN ORDER ONLINE WID NEWPORT NEWS FOR A BOYSHORT AND MATCHING TANKINI TOP. I GOT A MAIL FRM THEM ON 16TH DAT MY ORDER FOR BOYSHORT HAS BEEN SHIPPED AND THE MATCHING TOP ORDER HAS BEEN CANCELLED AS IT RAN OUT OF STOCK, BUT WEN I...

Newport News Online Store: HORRIBLE Customer Service and MASSIVE problems with returns!!!

Tue, 8 Sep 2009 14:39:54 GMT

rating: 1/5 by: Epinions Author tjuc93 - On May 8, I placed an order for a total of 5 items that I wanted for a vacation I was taking on May 16. I even paid the outrageous surcharge for the fastest, 2 day shipping to make sure my items arrived in time. To pay for this purchase, I...

Newport News Online Store: horrible service!!

Mon, 31 Aug 2009 15:32:52 GMT

rating: 1/5 by: Epinions Author patdemp - This store is horrible. They sent me damaged merchandise on July 24, I returned it plus someone at their warehouse signed for it July 29. It is Aug 31 and I still have not received a refund. After several emails they told me I had to wait until 3-4 weeks...

Newport News Online Store: TERRIBLE! Takes 2 months for them to credit your returns!

Wed, 15 Jul 2009 11:35:20 GMT

rating: 1/5 by: Epinions Author a3434 - I will never order from Newport-News again! They charge your credit card IMMEDIATELY for your purchase, yet when you return something, they take EIGHT WEEKS or longer to credit your account. I returned 3 items on 5/28/09 and just received an...

Newport News Online Store: Poor quality clothing that doesn't fit. No refund after 6 weeks.

Wed, 1 Jul 2009 17:15:06 GMT

rating: 1/5 by: Epinions Author mfigrs - I made that mistake and purchased several items from them again (swimsuits). I knew there will be issues with them, so I ordered about 8 at the same time to try them on, select one or two and return the rest. Unfortunately, there were issues with every...

Newport News Online Store: the worst internet shopping experience I've ever had

Fri, 26 Jun 2009 08:55:35 GMT

rating: 1/5 by: Epinions Author tmfp - Newport-news has a beautiful site, reasonable prices, however I did not find that the descriptions/photos matched what I received. They filled the order accurately, however I returned almost everything as I was unhappy with the fabric quality and...

Newport News Online Store: Slow turnaround time, poor fit, unpleasant customer service

Tue, 19 May 2009 12:51:18 GMT

rating: 2/5 by: Epinions Author ann_nonymous - The storyI have ordered a pair of "clean jeans" and a denim skirt in the past, and they fit well, albeit a little roomy in the hip. So I got bold and ordered 2 pairs of jeans from their Jeanology line (a capri and a low-rise flare), expecting...

Newport News Online Store: Horrible shopping experience. Will never go back.

Tue, 5 May 2009 12:28:27 GMT

rating: 1/5 by: Epinions Author fabflaherty - I will never order from Newport News again. I ordered a swimsuit and returned it, expecting a prompt refund on my credit card, as two other companies I had ordered swimsuits from posted a refund within two weeks. Instead, it has taken 2...

Newport News Online Store: Terrible

Wed, 11 Feb 2009 18:56:06 GMT

rating: 1/5 by: Epinions Author nmstovall - Lousy experience overall. Item took too long to arrive, considering the high shipping charges. Item came damaged. Customer service NOT AT ALL interested in addressing my concerns. Will NEVER shop here...

Newport News Online Store: Avoid them at all cost

Thu, 8 Jan 2009 19:10:06 GMT

rating: 1/5 by: Epinions Author jowster - Avoid this retailer at all cost. They offered us free shipping. After we accepted that they used our credit card information to sign us up with Encore Marketing's "Inside Pass". For months they were charging our card $12.95 before we...

Newport News Online Store: Poor quality, pushy customer service call

Fri, 14 Nov 2008 15:15:37 GMT

rating: 1/5 by: Epinions Author joliegems - I purchased a summer dress, bikini and bikini skirt. The items arrived in good time but the products were horrible. The quality was very, very poor. The items were not made for a human body, the seams were off and lumpy. Just...

Newport News Online Store: I will never shop there again

Wed, 8 Oct 2008 14:58:03 GMT

rating: 1/5 by: Epinions Author franotr1 - Finding an item was easy, shipping fairly timely but not as good as competitors. Heaven help you if you have a return or exchange to be processed: They give themselves 6 weeks to do so. When expressing my displeasure in this, and pointing out that the...

Newport News Online Store: First time purchase with Newport News and I'm NEVER coming back

Tue, 26 Aug 2008 19:50:44 GMT

rating: 1/5 by: Epinions Author liljalapeno - To call their customer service "customer care" is an insult to other customer service representatives. Is it a prerequisite for the customer "care" representatives at Newport News to be rude, short with customers and clueless about their own internal...

Newport News Online Store: Here's The News:

Wed, 23 Apr 2008 22:55:01 GMT

rating: 3/5 by: Epinions Author jenniejenjamz - I used to get their catalog alot! I remember having ordered their rubber flip-flops that came in all the colors of a rainbow-white, red, blue, yellow, pink.......I ordered the white/black and pink(fucshia)/black. They were so uncomfortable! Everytime I...

Newport News Online Store: Are they stuck in the dark ages??

Sun, 13 Apr 2008 01:18:30 GMT

rating: 2/5 by: Epinions Author ajt_6867 - I am an experienced online shopper. I'd say I do at least 85% of my shopping online. (Almost everything except groceries.) But NEVER have I had such a frustrating experience as with Newport News! One benefit of shopping online is that you can see...

Newport News Online Store: Not Worth The Hassle - Don't Buy!

Thu, 28 Feb 2008 18:02:53 GMT

rating: 1/5 by: Epinions Author shoppndee14 - My experience with them has been horrible! Make sure when you return an order, you do not use their return service b/c they will take their time crediting your return (if at all.) It maybe best to use a credit card when you place an order so that way...

Newport News Online Store: Tempting bargains, but at what price?

Sat, 16 Feb 2008 12:30:06 GMT

rating: 2/5 by: Epinions Author anisea - I've ordered dozens of times from Newport News over the years, but I don't plan on buying from them again. The number one reason is poor customer service. Trying to contact them through email or through the "contact us" form on their site has failed...

Newport News Online Store: Many times what I want is not in stock!

Sat, 29 Dec 2007 08:09:07 GMT

rating: 2/5 by: Epinions Author mandm899 - I have shopped with Newport News for many years now, that being said, most times I end up having to send things back or wait for things on back order. Nothing has changed in several years with this company. Apparel always looks good in the catalog but...

Newport News Online Store: Unique clothes, fast delivery, great prices!

Fri, 23 Nov 2007 14:44:27 GMT

rating: 5/5 by: Epinions Author ladeet - What first attracted me to Newport News were the unique apparel and accessories I saw in the first catalog I received. I really liked what I saw in the catalog so I went on-line to see what else they had to offer. Once on-line, I loved the the variety of...

Newport News Online Store: Crappy quality

Wed, 7 Nov 2007 01:03:35 GMT

rating: 2/5 by: Epinions Author moochman26 - I ordered a pair of shoes, which came in the mail today and they look so different from the photo on the website. The grey is actually much darker and the fake wood pattern in the heels is missing or so light that I didn't notice it. What is worse is...

Newport News Online Store: Do not do business with them

Sat, 7 Jul 2007 21:12:41 GMT

rating: 1/5 by: Epinions Author ginabird - I purchased two pairs of capris size M which should fit hips 38 1/2 to 40. I'm 39. Capris are too small. When I called and spoke to customer service I was told that since they were unaware of any sizing issues it was my problem and not theirs. This means...

Newport News Online Store: Poor service, hefty shipping charges they charge both ways

Fri, 13 Apr 2007 19:30:06 GMT

rating: 1/5 by: Epinions Author icestation11 - Ordered in what I thought was plenty of time. Items came too late. They backordered one of my items which I called to cancel but "no we already shipped it" yet there wasn't a tracking number (meaning they didn't ship it) So, now I'm stuck paying $15 for...