© 1999-2009 Shopping.com, Inc. This feed is subject to our terms of use: http://www.epinions.com/help/rss_terms http://www.epinions.com/webs-Web_Services-All-Merchants-Macys_com Recent reviews written about Macys.com en-us 80 80 http://www.epinions.com/webs-Web_Services-All-Merchants-Macys_com http://img.epinions.com/images/opti/f4/f9/websWeb_ServicesAllMerchantsMacys_com1-resized80.gif http://www.epinions.com/content_459175333508?linkin_id=8003929 rating: 1/5 by: Epinions Author peanut232 - Terrible customer service. I ordered a jacket from Macy's online TWICE and it was cancelled both times because they forgot to update the website. Finally, I called customer service, who said the item was backordered, but that they would waive shipping if... http://www.epinions.com/content/submit.html/comment_~459175333508 Tue, 27 Jan 2009 20:12:19 GMT http://www.epinions.com/content_459175333508?linkin_id=8003929 http://www.epinions.com/content_430178537092?linkin_id=8003929 rating: 3/5 by: Epinions Author mql1208 - Macys.com includes standard fare department store categories so it's convenient for one stop shopping. Need a new vacuum, a pair of pumps, tie for your hubby, jeans for your teens? While you're at it, throw in a bottle of Chanel no.5. I like the options... http://www.epinions.com/content/submit.html/comment_~430178537092 Fri, 16 May 2008 10:34:48 GMT http://www.epinions.com/content_430178537092?linkin_id=8003929 http://www.epinions.com/content_429443157636?linkin_id=8003929 rating: 1/5 by: Epinions Author jesse317 - HORRIBLE EXPERIENCE: I ordered an item from MACYS.COM with a $50 gift card. The total cost of the item, with taxes/shipping, came to approx $60. So my intention was to put $50 on the Gift Card and the remaining $10 on my Credit... http://www.epinions.com/content/submit.html/comment_~429443157636 Fri, 9 May 2008 17:40:52 GMT http://www.epinions.com/content_429443157636?linkin_id=8003929 http://www.epinions.com/content_428084334212?linkin_id=8003929 rating: 2/5 by: Epinions Author scribbler47 - I needed a coffeemaker. I read reviews and chose a model. Macy's was having a one day sale with all the coffeemakers 40% off. I went into the store to make sure they stocked the one I wanted. I spoke to a clerk about it. I then went back on the day of... http://www.epinions.com/content/submit.html/comment_~428084334212 Tue, 29 Apr 2008 00:53:20 GMT http://www.epinions.com/content_428084334212?linkin_id=8003929 http://www.epinions.com/content_423312002692?linkin_id=8003929 rating: 2/5 by: Epinions Author aimeeb1224 - I shop at the Macys stores in my local malls from time to time, so I figured when I was too busy to go out that I would try their online store for purchases as well. I have had two shopping experiences at Macys.com, both of which were a complete... http://www.epinions.com/content/submit.html/comment_~423312002692 Mon, 24 Mar 2008 10:13:39 GMT http://www.epinions.com/content_423312002692?linkin_id=8003929 http://www.epinions.com/content_420416294532?linkin_id=8003929 rating: 3/5 by: Epinions Author bradshawcl - I have looked at Macys.com several times, but never placed an order. But, since I am a Macy’s card holder, and they had a deal to get 15% off when using my card plus free shipping, I figured, why not? I’ve been to Macy’s store millions of times, and... http://www.epinions.com/content/submit.html/comment_~420416294532 Sat, 1 Mar 2008 11:43:28 GMT http://www.epinions.com/content_420416294532?linkin_id=8003929 http://www.epinions.com/content_414327869060?linkin_id=8003929 rating: 1/5 by: Epinions Author jchirc1 - I ordered furniture from Macy's Furniture in Oakbrook, Illinois. We ordered a bedroom set, living room let and family room set all from Macy's. The bedroom furniture had to be touched up because it was slightly damaged. My coffee table has been exchanged... http://www.epinions.com/content/submit.html/comment_~414327869060 Sat, 12 Jan 2008 18:47:25 GMT http://www.epinions.com/content_414327869060?linkin_id=8003929 http://www.epinions.com/content_412292976260?linkin_id=8003929 rating: 5/5 by: Epinions Author shaprasp - Reference for Mr. Eric John Los, Macy's East 1685 Boston Rd., Springfield, MA On Dec. 19, we had a pleasure of meeting Mr. Eric John Los at the fragrances counter. We were immediately impressed by his knowledge and especially friendly attitude. After... http://www.epinions.com/content/submit.html/comment_~412292976260 Fri, 28 Dec 2007 01:24:48 GMT http://www.epinions.com/content_412292976260?linkin_id=8003929 http://www.epinions.com/content_411770654340?linkin_id=8003929 rating: 3/5 by: Epinions Author chiliqueen - Having grown up with Marshall Fields and Hudsons department stores, when the chain was purchased by Macy's, it was a definite downhill slide. The formerly elegant line of women's clothing and upscale housewares by Wedgewood (still manufactured in England... http://www.epinions.com/content/submit.html/comment_~411770654340 Sun, 23 Dec 2007 09:13:39 GMT http://www.epinions.com/content_411770654340?linkin_id=8003929 http://www.epinions.com/content_408996712068?linkin_id=8003929 rating: 1/5 by: Epinions Author northernstar27 - First of all, I wanted to get a comforter during black Friday that had an excellent price. However, I had to cancel my order because the labeling was not clear and I got a regular stuffed comforter instead of a down. I called to cancel my order, which... http://www.epinions.com/content/submit.html/comment_~408996712068 Sat, 1 Dec 2007 01:21:24 GMT http://www.epinions.com/content_408996712068?linkin_id=8003929 http://www.epinions.com/content_408353869444?linkin_id=8003929 rating: 1/5 by: Epinions Author bottecchia_dt1 - If you order they will tell you they cant cancel your order Buyer Beware no cancel option and some of the customer service people are... http://www.epinions.com/content/submit.html/comment_~408353869444 Fri, 23 Nov 2007 12:48:38 GMT http://www.epinions.com/content_408353869444?linkin_id=8003929 http://www.epinions.com/content_408079011460?linkin_id=8003929 rating: 1/5 by: Epinions Author skip11 - I purchased a Samsonite suitcase from Macys.com but I received a different suitcase. So far I have contacted customer service five times. The first three times I requested the wrong suitcase be picked up and the correct suitcase shipped. Each time I was... http://www.epinions.com/content/submit.html/comment_~408079011460 Mon, 19 Nov 2007 11:16:52 GMT http://www.epinions.com/content_408079011460?linkin_id=8003929 http://www.epinions.com/content_408078945924?linkin_id=8003929 rating: 1/5 by: Epinions Author cpizu - dont waste your money....i tried steaming a few dress shirts and pants, didnt come out as expected. An iron works MUCH BETTER.......the steam wasnt continuous as stated, the hose isnt long enough either. Trust me, invest in a great iron and ironing board... http://www.epinions.com/content/submit.html/comment_~408078945924 Mon, 19 Nov 2007 11:11:18 GMT http://www.epinions.com/content_408078945924?linkin_id=8003929 http://www.epinions.com/content_401543171716?linkin_id=8003929 rating: 1/5 by: Epinions Author puppypuzzle - Today I saw in your circular that you would have a fit event now thru 8/28/07. I was so excited, because it usually is a do-it-yourself, trial and error job. I drove over 20 miles from Union County to Carolina Place at a time when it was not convenient... http://www.epinions.com/content/submit.html/comment_~401543171716 Fri, 24 Aug 2007 15:25:12 GMT http://www.epinions.com/content_401543171716?linkin_id=8003929 http://www.epinions.com/content_385509002884?linkin_id=8003929 rating: 1/5 by: Epinions Author kempfsj - HORRIBLE! Worst customer service ever. Ordered an item on line, didn't get a confirmation, and once I did the tracking number, it didn't work. 2 weeks later I get an email saying the item was returned. I called customer service and they said the item... http://www.epinions.com/content/submit.html/comment_~385509002884 Mon, 9 Jul 2007 14:57:05 GMT http://www.epinions.com/content_385509002884?linkin_id=8003929 http://www.epinions.com/content_378579553924?linkin_id=8003929 rating: 1/5 by: Epinions Author racknpinion - Do not order jewelery on Macys.com EVER. I am stiffed for a 171.00 charge because I was forced to return a necklace via their pre-printed UPS label which does NOT generate a tracking number, though they tell you to write down a number that is in fact... http://www.epinions.com/content/submit.html/comment_~378579553924 Tue, 19 Jun 2007 16:51:21 GMT http://www.epinions.com/content_378579553924?linkin_id=8003929 http://www.epinions.com/content_355041906308?linkin_id=8003929 rating: 1/5 by: Epinions Author claxtonski - I went to the Macy's wedding registry (I thought) and ordered some fiesta ware for my niece which had a buy one get one free special. When I went to check out, it was not there, so I called the customer service number to make sure I would get the... http://www.epinions.com/content/submit.html/comment_~355041906308 Sun, 29 Apr 2007 16:07:44 GMT http://www.epinions.com/content_355041906308?linkin_id=8003929 http://www.epinions.com/content_352681168516?linkin_id=8003929 rating: 1/5 by: Epinions Author stupidmacy - I placed an order on April 10. I received a shipping confirmation on April 12 with no tracking number on it. I called the customer service on 18 to check on my order as I haven't received it by that time. I gave her my confirmation number and necessary... http://www.epinions.com/content/submit.html/comment_~352681168516 Tue, 24 Apr 2007 12:09:19 GMT http://www.epinions.com/content_352681168516?linkin_id=8003929 http://www.epinions.com/content_339444928132?linkin_id=8003929 rating: 5/5 by: Epinions Author patricknjacob - Everyone needs a shopping trip once in a while, but sometimes you can’t make it to the physical location. That is where Macy's.com comes in. (A side note here is that it is one of the major department stores in the St. Louis area with several... http://www.epinions.com/content/submit.html/comment_~339444928132 Tue, 27 Mar 2007 09:21:09 GMT http://www.epinions.com/content_339444928132?linkin_id=8003929 http://www.epinions.com/content_337606774404?linkin_id=8003929 rating: 2/5 by: Epinions Author pdavi - The customer service I experienced was horrific. I was purchasing an engagement ring (not the best place to do it but my now-wife searched high and low and was in love with a style they had) so when trying to order it the sales person gave me a hard time... http://www.epinions.com/content/submit.html/comment_~337606774404 Fri, 23 Mar 2007 17:06:46 GMT http://www.epinions.com/content_337606774404?linkin_id=8003929 http://www.epinions.com/content_329491517060?linkin_id=8003929 rating: 1/5 by: Epinions Author ny202 - I ordered a "Calvin Klein luxury down comforter" in February when it was on sale w/ free shipping. It cost $299 on sale. When I got the delivery, I found that they delivered a "Mountainview comforter" instead of the Calvin Klein I ordered. This... http://www.epinions.com/content/submit.html/comment_~329491517060 Sat, 10 Mar 2007 14:47:16 GMT http://www.epinions.com/content_329491517060?linkin_id=8003929 http://www.epinions.com/content_317701721732?linkin_id=8003929 rating: 1/5 by: Epinions Author inline - I ordered a skirt last month that I never received. Sent numerous emails and made numerous phone calls still no credit. One of the calls they said it was no longer available so I would receive a credit. This morning I talked to a supervisor 'can't make... http://www.epinions.com/content/submit.html/comment_~317701721732 Fri, 9 Feb 2007 11:47:04 GMT http://www.epinions.com/content_317701721732?linkin_id=8003929 http://www.epinions.com/content_317017525892?linkin_id=8003929 rating: 1/5 by: Epinions Author pinkpaws4eva - I ordered 10 items on macys.com and I received an email 3 days later telling me that everything shipped. I received the items 4 days later and discovered that 2 items were missing. A card in the package said that they mistakenly charged my credit card... http://www.epinions.com/content/submit.html/comment_~317017525892 Wed, 7 Feb 2007 22:59:55 GMT http://www.epinions.com/content_317017525892?linkin_id=8003929 http://www.epinions.com/content_310090174084?linkin_id=8003929 rating: 1/5 by: Epinions Author patricial123 - The customer should be aware that the product you see pictured online may differ from the merchandise actually available. This was the case with an expensive charm watch I purchased; four charms were missing even though they were depicted in the online... http://www.epinions.com/content/submit.html/comment_~310090174084 Tue, 23 Jan 2007 13:42:00 GMT http://www.epinions.com/content_310090174084?linkin_id=8003929 http://www.epinions.com/content_295848939140?linkin_id=8003929 rating: 1/5 by: Epinions Author kelliboo - I ordered toys for my children on Macys.com on 11/29. I received the order confirmation and a few days later another email saying that one of the items had been sold out. I checked the web site the next week for the tracking number, but all it said was... http://www.epinions.com/content/submit.html/comment_~295848939140 Sat, 23 Dec 2006 04:09:10 GMT http://www.epinions.com/content_295848939140?linkin_id=8003929