© 1999-2009 Shopping.com, Inc. This feed is subject to our terms of use: http://www.epinions.com/help/rss_terms http://www.epinions.com/webs-Web_Services-All-Merchants-Lillian_Vernon Recent reviews written about Lillian Vernon Online Store en-us 80 80 http://www.epinions.com/webs-Web_Services-All-Merchants-Lillian_Vernon http://img.epinions.com/images/opti/84/bf/websWeb_ServicesAllMerchantsLillian_Vernon1-resized80.gif http://www.epinions.com/content_464060518020?linkin_id=8003929 rating: 2/5 by: Epinions Author jro26 - I was looking for some personalize items for Christmas gifts this year and decided to give Lillian Vernon a try for the reasonable prices and huge selection of personalized items. I picked out a snowman kit that came in a wooden box and then had... http://www.epinions.com/content/submit.html/comment_~464060518020 Tue, 17 Mar 2009 14:32:36 GMT http://www.epinions.com/content_464060518020?linkin_id=8003929 http://www.epinions.com/content_413373599364?linkin_id=8003929 rating: 1/5 by: Epinions Author adoptdogs - Stay away from Lillian! I ordered gift certificates for my mom December 17th, 2007. It's January 5th, 2008 and they still haven't arrived. Apparently, they send them out regular mail, no tracking. The worst part is that they won't do anything until... http://www.epinions.com/content/submit.html/comment_~413373599364 Sat, 5 Jan 2008 11:41:39 GMT http://www.epinions.com/content_413373599364?linkin_id=8003929 http://www.epinions.com/content_411765739140?linkin_id=8003929 rating: 3/5 by: Epinions Author aimeeb1224 - I have made quite a few purchases at LillianVernon.com, and overall I am satisfied. In general, the website offers a variety of products at reasonable prices. There is a trade off, though, in that the products are of an average or mediocre... http://www.epinions.com/content/submit.html/comment_~411765739140 Sun, 23 Dec 2007 07:27:29 GMT http://www.epinions.com/content_411765739140?linkin_id=8003929 http://www.epinions.com/content_411604651652?linkin_id=8003929 rating: 1/5 by: Epinions Author josemalone - We ordered our Christmas gifts and got the confirmation email. Everything seemed great. We've shopped there before and knew the customer service was lousy and time it took to get products ready to ship was slow, but we could never get over this latest... http://www.epinions.com/content/submit.html/comment_~411604651652 Fri, 21 Dec 2007 19:05:17 GMT http://www.epinions.com/content_411604651652?linkin_id=8003929 http://www.epinions.com/content_409030594180?linkin_id=8003929 rating: 1/5 by: Epinions Author louky123 - Ordered 11/13, order never arrived. I was told by the customer service rep "we did our part- you're on your own now" after calling customer service to inquire about my order. They suggested I "check around my property again." NEVER... http://www.epinions.com/content/submit.html/comment_~409030594180 Sat, 1 Dec 2007 12:46:40 GMT http://www.epinions.com/content_409030594180?linkin_id=8003929 http://www.epinions.com/content_404948487812?linkin_id=8003929 rating: 4/5 by: Epinions Author bradshawcl - For several years now, I have gotten the Lillian Vernon print catalog, and ordered from it numerous times via mail. But, for the first time, I decided to try their online store www.lillianvernon.com, mainly because I could use my Ebates account and get... http://www.epinions.com/content/submit.html/comment_~404948487812 Sat, 6 Oct 2007 15:40:47 GMT http://www.epinions.com/content_404948487812?linkin_id=8003929 http://www.epinions.com/content_356827631236?linkin_id=8003929 rating: 1/5 by: Epinions Author happyshopper05 - The customer service at lillian vernon is horrible! They charged my credit card an extra time and claimed it was because they charge for items as they ship out. I stated to them that I understood items were charged for as they were shipped but that I had... http://www.epinions.com/content/submit.html/comment_~356827631236 Thu, 3 May 2007 14:30:31 GMT http://www.epinions.com/content_356827631236?linkin_id=8003929 http://www.epinions.com/content_321887964804?linkin_id=8003929 rating: 1/5 by: Epinions Author princessmom - I ordered a product from Lillian Vernon on November 25, 2006. It is now February 18, 2007 and the product still has not arrived. Customer service is poor. I was still being told a couple of days before Christmas that the product would arrive by... http://www.epinions.com/content/submit.html/comment_~321887964804 Sun, 18 Feb 2007 16:49:04 GMT http://www.epinions.com/content_321887964804?linkin_id=8003929 http://www.epinions.com/content_294451187332?linkin_id=8003929 rating: 1/5 by: Epinions Author tsgross - I ordered a personalized Xmas ornament on NOVEMBER 3. The website said it could be 4 weeks to receive it. It is now December 20th. My first 2 emails went unanswered. When I called I was told that this item was outsourced, there is a delay, but they... http://www.epinions.com/content/submit.html/comment_~294451187332 Wed, 20 Dec 2006 05:03:12 GMT http://www.epinions.com/content_294451187332?linkin_id=8003929 http://www.epinions.com/content_290546224772?linkin_id=8003929 rating: 2/5 by: Epinions Author kesslerlee - Products are not what they are advertised to be. I order the Teen Titan Dress up trunk for my nephew and son. What I got was a small 8 X 10 box. NOT EVEN CLOSE TO THE PICTURE. The picture on the web shows a trunk that opens from the top. This was... http://www.epinions.com/content/submit.html/comment_~290546224772 Mon, 11 Dec 2006 23:35:16 GMT http://www.epinions.com/content_290546224772?linkin_id=8003929 http://www.epinions.com/content_281584373380?linkin_id=8003929 rating: 1/5 by: Epinions Author rob2006 - I had a couple of bad experiences with Lillian Vernon Online last Christmas. Not only is their website difficult to navigate but it seems their items are always on backorder (not what you want to hear at Christmas). I ordered a few things with the... http://www.epinions.com/content/submit.html/comment_~281584373380 Mon, 20 Nov 2006 22:43:36 GMT http://www.epinions.com/content_281584373380?linkin_id=8003929 http://www.epinions.com/content_254126886532?linkin_id=8003929 rating: 4/5 by: Epinions Author mismamac - OK, let me fess up here. I'm a woman, yes. I like to shop. I make compulsive purchases. There I said it!! So, since I have this tendency, as do many of you out there, I also receive many a catalog. One of those just happens to be from Lillian... http://www.epinions.com/content/submit.html/comment_~254126886532 Wed, 13 Sep 2006 01:50:45 GMT http://www.epinions.com/content_254126886532?linkin_id=8003929 http://www.epinions.com/content_246180384388?linkin_id=8003929 rating: 1/5 by: Epinions Author icanuzit - I took advantage of the free shipping on large orders last year by doing a bulk of Christmas shopping through Lillian Vernon. Never again. When my other orders that were placed much later arrived first, I called about my order status and was told... http://www.epinions.com/content/submit.html/comment_~246180384388 Fri, 4 Aug 2006 00:33:27 GMT http://www.epinions.com/content_246180384388?linkin_id=8003929 http://www.epinions.com/content_224359321220?linkin_id=8003929 rating: 3/5 by: Epinions Author meagandowney - I&#146ve been on a search for the perfect handbag since late last year. For a long while, I was convinced that it had to be red &#150 deep red, leather or leather-like, plain, with just a touch of urban sass. It needs to be big, but not too big,... http://www.epinions.com/content/submit.html/comment_~224359321220 Sat, 25 Mar 2006 21:16:41 GMT http://www.epinions.com/content_224359321220?linkin_id=8003929 http://www.epinions.com/content_218844270212?linkin_id=8003929 rating: 4/5 by: Epinions Author goodmama - Lillian Vernon Online Order. I had 2 orders come in recently from Lillian Vernon. I ordered duffel bads (monogrammed) in different colors for each of my 5 kids. They had a 15% discount coupon on my catalog which I used, and sent me another one which I... http://www.epinions.com/content/submit.html/comment_~218844270212 Thu, 26 Jan 2006 14:49:37 GMT http://www.epinions.com/content_218844270212?linkin_id=8003929 http://www.epinions.com/content_217155014276?linkin_id=8003929 rating: 1/5 by: Epinions Author birtclp - Heard this was a decent store, so when I found a beanbag chair on the site my son liked, I ordered for Christmas. It was ordered in time for Christmas delivery according to the site, but of course that did not happen. According to customer service... http://www.epinions.com/content/submit.html/comment_~217155014276 Mon, 9 Jan 2006 15:33:14 GMT http://www.epinions.com/content_217155014276?linkin_id=8003929 http://www.epinions.com/content_216931470980?linkin_id=8003929 rating: 1/5 by: Epinions Author thepriest - Warning: BEWARE of their BAD BUSINESS PRACTICES: this company is awful! I placed an order, received email confirmation but it NEVER arrived. I had guarantee by x-mas, confirmed via email, but they VOIDED the order instead of shipping!!!! This was kid's... http://www.epinions.com/content/submit.html/comment_~216931470980 Sat, 7 Jan 2006 19:01:37 GMT http://www.epinions.com/content_216931470980?linkin_id=8003929 http://www.epinions.com/content_216048111236?linkin_id=8003929 rating: 1/5 by: Epinions Author mmbrahms - Placed order in ample time to get Santa gift for Christmas. Received email stating complete order shipped, charged my credit card for complete order and then when on Christmas eve I opened the box, one of the important gifts was circled in pencil and... http://www.epinions.com/content/submit.html/comment_~216048111236 Sat, 31 Dec 2005 20:57:27 GMT http://www.epinions.com/content_216048111236?linkin_id=8003929 http://www.epinions.com/content_215742647940?linkin_id=8003929 rating: 1/5 by: Epinions Author partainj2 - The Online store is awful! They back ordered my Christmas gifts and did not bother to let me know. My nieces had nothing to open from me on Christmas morning. I emailed them to alert them to the mistake and this was the response I got: "thank you... http://www.epinions.com/content/submit.html/comment_~215742647940 Thu, 29 Dec 2005 15:35:35 GMT http://www.epinions.com/content_215742647940?linkin_id=8003929 http://www.epinions.com/content_215177268868?linkin_id=8003929 rating: 1/5 by: Epinions Author shellsd - I bought an item on 11/27, more than 2 weeks before the Christmas cutoff. It is now Christmas Eve and I have no present for my niece. The website says it is "pending and has not shipped but that I can expect it by 12/15", apparently NoT! I called... http://www.epinions.com/content/submit.html/comment_~215177268868 Sat, 24 Dec 2005 14:38:54 GMT http://www.epinions.com/content_215177268868?linkin_id=8003929 http://www.epinions.com/content_215157280388?linkin_id=8003929 rating: 1/5 by: Epinions Author shop2005 - BUYER BEWARE! Read the 2003 review and I am amazed. Unfortunately this company is now a holiday shopper's worst nightmare. I placed my Christmas order for six items online November 24. Given a delivery date of "no later" than December 15. One... http://www.epinions.com/content/submit.html/comment_~215157280388 Sat, 24 Dec 2005 12:18:57 GMT http://www.epinions.com/content_215157280388?linkin_id=8003929 http://www.epinions.com/content_214576041604?linkin_id=8003929 rating: 1/5 by: Epinions Author steam1912 - Do not order from Lillian Vernon around Christmas time. I placed my order on 11/29/05. Today it is 12/19/05 and I still have not received my items. I ordered many of my kid's toys from them and I am afraid they will not arrive. They do not track... http://www.epinions.com/content/submit.html/comment_~214576041604 Mon, 19 Dec 2005 13:59:32 GMT http://www.epinions.com/content_214576041604?linkin_id=8003929 http://www.epinions.com/content_214046183044?linkin_id=8003929 rating: 1/5 by: Epinions Author rileyreb - i should have read these horrible reviews first and i NEVER would have ordered from this company. i ordered a personalized tote bag on november 20th and i'm still waiting for it to arrive on december 14th. two weeks went by and the order status said it... http://www.epinions.com/content/submit.html/comment_~214046183044 Wed, 14 Dec 2005 17:44:28 GMT http://www.epinions.com/content_214046183044?linkin_id=8003929 http://www.epinions.com/content_213060849284?linkin_id=8003929 rating: 1/5 by: Epinions Author jmanlost24 - Terrible systems over there. Received a gift in the mail...with no card or info who it was from. No invoice, no order #....just a box and the gift. I called Lillian Vernon to find out who it was from (so I could thank them) and they could not figure it... http://www.epinions.com/content/submit.html/comment_~213060849284 Mon, 5 Dec 2005 19:23:49 GMT http://www.epinions.com/content_213060849284?linkin_id=8003929 http://www.epinions.com/content_213020282500?linkin_id=8003929 rating: 1/5 by: Epinions Author suefromnc - Placed an order online order that totaled $176, out of that two of the items were suppose to be 2 for $29.99. I am charged $34.98 each. There online did not reflect this even though they say it in the catalog. They were never ever able to correct this... http://www.epinions.com/content/submit.html/comment_~213020282500 Mon, 5 Dec 2005 15:17:01 GMT http://www.epinions.com/content_213020282500?linkin_id=8003929