© 1999-2009 Shopping.com, Inc. This feed is subject to our terms of use: http://www.epinions.com/help/rss_terms http://www.epinions.com/webs-Web_Services-All-Merchants-Hotwire Recent reviews written about Hotwire en-us 80 80 http://www.epinions.com/webs-Web_Services-All-Merchants-Hotwire http://img.epinions.com/images/opti/f4/71/websWeb_ServicesAllMerchantsHotwire1-resized80.gif http://www.epinions.com/content_491894247044?linkin_id=8003929 rating: 1/5 by: Epinions Author afarha - Hotwire Sucks! I booked for a 4 day rental car. I returned the car in three days and had to pay for all 4 days. I have been traveling for 15 years. Never got charged in advanced for car rental nor had to pay for unused time. If I... http://www.epinions.com/content/submit.html/comment_~491894247044 Sun, 15 Nov 2009 23:50:27 GMT http://www.epinions.com/content_491894247044?linkin_id=8003929 http://www.epinions.com/content_491874651780?linkin_id=8003929 rating: 2/5 by: Epinions Author teonmerritt - I reserved what i thought was a motel in one area and when i got the confromation it was for a motel at the tip of the map 28 miles away from where i thought it was. I have learned a caluable lesson and didnt save any money because of gas difference. I... http://www.epinions.com/content/submit.html/comment_~491874651780 Sun, 15 Nov 2009 20:35:30 GMT http://www.epinions.com/content_491874651780?linkin_id=8003929 http://www.epinions.com/content_491787947652?linkin_id=8003929 rating: 1/5 by: Epinions Author popisgone - I work for a good Hotel chain and we do not deal with HotWire anymore....Way to many problems with... http://www.epinions.com/content/submit.html/comment_~491787947652 Sat, 14 Nov 2009 22:23:01 GMT http://www.epinions.com/content_491787947652?linkin_id=8003929 http://www.epinions.com/content_491624894084?linkin_id=8003929 rating: 1/5 by: Epinions Author chad6227 - Horrible customer service. I'll never use these people again nor will I use their parent company, Expedia for that matter.  My wife and I booked a trip to London in June. In late July I was diagnosed with cancer and was not allowed, due to my MD... http://www.epinions.com/content/submit.html/comment_~491624894084 Fri, 13 Nov 2009 13:03:03 GMT http://www.epinions.com/content_491624894084?linkin_id=8003929 http://www.epinions.com/content_490100985476?linkin_id=8003929 rating: 1/5 by: Epinions Author mraney - Watch out for trickery in Hotwire's rental car reservation process. They advertise one price in the beginning screen and then raise the price as you proceed to checkout. They do show a message,  "We're sorry the rate has changed from $19... http://www.epinions.com/content/submit.html/comment_~490100985476 Sat, 31 Oct 2009 11:50:22 GMT http://www.epinions.com/content_490100985476?linkin_id=8003929 http://www.epinions.com/content_490025946756?linkin_id=8003929 rating: 1/5 by: Epinions Author aragon22 - DO NOT BOOK ANYTHING THROUGH HOTWIRE!!  I made the mistake of booking two airline tickets through Hotwire.  About 2 weeks after confirming my reservations and charging my credit card (immediately upon booking), I received a call from Hotwire... http://www.epinions.com/content/submit.html/comment_~490025946756 Fri, 30 Oct 2009 16:38:17 GMT http://www.epinions.com/content_490025946756?linkin_id=8003929 http://www.epinions.com/content_487729237636?linkin_id=8003929 rating: 5/5 by: Epinions Author shcnm - We needed to rent a care in Bozeman Montana. We tried to do it through Priceline and direct rental for the car companies. A small pop up add advised us about Hotwire rental.We called Hotwire, told them what we wanted and the helpful phone... http://www.epinions.com/content/submit.html/comment_~487729237636 Fri, 9 Oct 2009 15:10:47 GMT http://www.epinions.com/content_487729237636?linkin_id=8003929 http://www.epinions.com/content_486718475908?linkin_id=8003929 rating: 1/5 by: Epinions Author telbel - Using the Hotwire web site I booked a hotel sold as a 4 star establishment. When we arrived at the hotel it was a very simple 3 star (at best) hotel. This is supported by the hotels business certificate that clearly states the establishment is authorized... http://www.epinions.com/content/submit.html/comment_~486718475908 Wed, 30 Sep 2009 13:12:55 GMT http://www.epinions.com/content_486718475908?linkin_id=8003929 http://www.epinions.com/content_485088661124?linkin_id=8003929 rating: 1/5 by: Epinions Author goodbyehotwire - I recently made hotel reservations on hotwire for four adults. Our room had one full size bed and one full size hide a bed. When I contacted customer service I received the following response."Thank you for contacting Hotwire regarding your... http://www.epinions.com/content/submit.html/comment_~485088661124 Tue, 15 Sep 2009 20:10:21 GMT http://www.epinions.com/content_485088661124?linkin_id=8003929 http://www.epinions.com/content_484107456132?linkin_id=8003929 rating: 1/5 by: Epinions Author vydonnelly - We rented a car from Hertz through Hotwire because it "looked" like a good deal.  Hotwire charged our credit card.  After we got the car from Hertz, Hertz's receipt does not reflect Hotwire contract so we ended up having to pay for the same car... http://www.epinions.com/content/submit.html/comment_~484107456132 Mon, 7 Sep 2009 15:20:21 GMT http://www.epinions.com/content_484107456132?linkin_id=8003929 http://www.epinions.com/content_483624390276?linkin_id=8003929 rating: 1/5 by: Epinions Author jlongyy - You can not cancel your reservation and the reservation is not guaranteed. I have a very bad experience, booked a noon smoking room, checked in as a smoking room. I was told nothing was... http://www.epinions.com/content/submit.html/comment_~483624390276 Thu, 3 Sep 2009 10:58:44 GMT http://www.epinions.com/content_483624390276?linkin_id=8003929 http://www.epinions.com/content_483219115652?linkin_id=8003929 rating: 1/5 by: Epinions Author marlenewill - Buyer beware. Booked a rental car with hotwire, paid $172 charged to my capital one credit card. When I went to pick up the car at Hertz, they said they did not have any cars in yet, I would have to wait at least an hour. Hertz wanted an additional $200... http://www.epinions.com/content/submit.html/comment_~483219115652 Mon, 31 Aug 2009 09:05:43 GMT http://www.epinions.com/content_483219115652?linkin_id=8003929 http://www.epinions.com/content_481146932868?linkin_id=8003929 rating: 1/5 by: Epinions Author azbarrett - DON'T USE HOTWIRE.COM!  The reservation stated the price for a Days Inn, Comfort Inn,etc, we got a Tropic Motel, no breakfast, cheaper on hotels.com than what they charged, and was a cockroach Inn.  THIS WAS AWFUL!!!!!  CUSTOMER SERVICE... http://www.epinions.com/content/submit.html/comment_~481146932868 Thu, 13 Aug 2009 23:15:17 GMT http://www.epinions.com/content_481146932868?linkin_id=8003929 http://www.epinions.com/content_479021862532?linkin_id=8003929 rating: 1/5 by: Epinions Author yvr_traveller - DON'T USE HOTWIRE. They have got to be the worst.  Customer service sucks! Don't bother to buy the hotel protection.  It's totally useless - you basically have to die before you can use it to cancel your reservation.  The... http://www.epinions.com/content/submit.html/comment_~479021862532 Mon, 27 Jul 2009 18:12:20 GMT http://www.epinions.com/content_479021862532?linkin_id=8003929 http://www.epinions.com/content_478971203204?linkin_id=8003929 rating: 2/5 by: Epinions Author richard5623 - I booked a 1 night stay at the super 8 in glendale WI ( a 2 star hotel) for 07/25/2009 thru hotwire.com. I received my hotwire confirmation of this reservation after paying for it. I even called the hotel early on that day and confirmed my reservation... http://www.epinions.com/content/submit.html/comment_~478971203204 Mon, 27 Jul 2009 13:34:51 GMT http://www.epinions.com/content_478971203204?linkin_id=8003929 http://www.epinions.com/content_478049898116?linkin_id=8003929 rating: 1/5 by: Epinions Author kcgal_30 - Hotwire is the WORST! I have used them twice and both times have been awful. The first time we got a 4 star hotel in San Francisco we got the Hilton. The bathroom had mold in the shower and was old. The lobby was great but that is about it. We decided to... http://www.epinions.com/content/submit.html/comment_~478049898116 Sun, 19 Jul 2009 01:47:48 GMT http://www.epinions.com/content_478049898116?linkin_id=8003929 http://www.epinions.com/content_477251276420?linkin_id=8003929 rating: 1/5 by: Epinions Author stsg219 - Hotwire violated own ranking policy and rated a hotel a 3 star based on the hotel ranking of itself. Priceline, Yahoo, Expedia all ranked lower than a 3. Policy is to take an average, but when most rankings are 2s and the highest is 3, the average cannot... http://www.epinions.com/content/submit.html/comment_~477251276420 Sun, 12 Jul 2009 18:27:51 GMT http://www.epinions.com/content_477251276420?linkin_id=8003929 http://www.epinions.com/content_476849213060?linkin_id=8003929 rating: 2/5 by: Epinions Author girijns - Hotwire is only good if you are absolutely sure of your trip, don't you dare fall sick. If you look at the fares, in most cases they are not that great either. You are better off booking directly at the vendor site, especially for hotels and car rentals,... http://www.epinions.com/content/submit.html/comment_~476849213060 Thu, 9 Jul 2009 16:30:16 GMT http://www.epinions.com/content_476849213060?linkin_id=8003929 http://www.epinions.com/content_476486798980?linkin_id=8003929 rating: 1/5 by: Epinions Author gailwadel - We feel we were misled when we purchased travel insurance through Hotwire's 'Access America'. Make sure you read the fine print! Even though our airline canceled our flight, and Hotwire verified it by making contact with the airline, they wouldn't offer... http://www.epinions.com/content/submit.html/comment_~476486798980 Mon, 6 Jul 2009 17:22:01 GMT http://www.epinions.com/content_476486798980?linkin_id=8003929 http://www.epinions.com/content_476134542980?linkin_id=8003929 rating: 1/5 by: Epinions Author rlasnl - I will not recommend Hotwire to anyone based on my recent experience with booking a hotel. Their hotel selection is of very poor quality. They will put you in a very cheap hotel with extremely poor ratings. The staff is very unhelpful and rude. They wil... http://www.epinions.com/content/submit.html/comment_~476134542980 Fri, 3 Jul 2009 15:11:05 GMT http://www.epinions.com/content_476134542980?linkin_id=8003929 http://www.epinions.com/content_476079296132?linkin_id=8003929 rating: 1/5 by: Epinions Author myopinion_1234 - Please don't use Hotwire service, they don't keep customer interest when they book. I was provided a hotel reservation in Chicago Ohare (ALoft) for $60 a night, but this hotel charges $26 for parking which no one else does in the vicinity... http://www.epinions.com/content/submit.html/comment_~476079296132 Fri, 3 Jul 2009 03:41:45 GMT http://www.epinions.com/content_476079296132?linkin_id=8003929 http://www.epinions.com/content_475996851844?linkin_id=8003929 rating: 1/5 by: Epinions Author eleuthero - I booked what I was told would be a 2 1/2-star hotel in Pensacola, FL in May 2009. What I got is a dumpy La Quinta which should have been rated 2 stars at most according to Hotwire's own rating guidelines. Contacted Hotwire several times, but they would... http://www.epinions.com/content/submit.html/comment_~475996851844 Thu, 2 Jul 2009 12:20:09 GMT http://www.epinions.com/content_475996851844?linkin_id=8003929 http://www.epinions.com/content_475869908612?linkin_id=8003929 rating: 1/5 by: Epinions Author epinions_user0 - This was my first time booking a hotel stay with Hotwire, and I assure you this will be my very last.I just booked 2 nights on Hotwire.com for my husband and I and our 2 children (on the website defined as ANYONE between the age of 2 and 17) ... http://www.epinions.com/content/submit.html/comment_~475869908612 Wed, 1 Jul 2009 11:52:38 GMT http://www.epinions.com/content_475869908612?linkin_id=8003929 http://www.epinions.com/content_475659406980?linkin_id=8003929 rating: 1/5 by: Epinions Author rizzo251 - I booked a hotel room for Myrlte Beach, SC with hotwire to find that it wasn't even close to the beach.  They described the hotel as being in Myrlte Beach West which is about 20 miles from the actual beach area.  When I spoke to customer... http://www.epinions.com/content/submit.html/comment_~475659406980 Mon, 29 Jun 2009 15:56:17 GMT http://www.epinions.com/content_475659406980?linkin_id=8003929 http://www.epinions.com/content_475088653956?linkin_id=8003929 rating: 1/5 by: Epinions Author res1607 - Do not use hotwire.com.  I reserved a rental car through them.  I tried to get on 3 different flights standby for that day.  When I couldn't get to my destination, I called to cancel the reservation and they would not refund my... http://www.epinions.com/content/submit.html/comment_~475088653956 Wed, 24 Jun 2009 15:44:15 GMT http://www.epinions.com/content_475088653956?linkin_id=8003929