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This feed is subject to our terms of use: http://www.epinions.com/help/rss_terms http://www.epinions.com/webs-Web_Services-All-Merchants-The_Home_Depot Recent reviews written about The Home Depot Online Store en-us 80 80 http://www.epinions.com/webs-Web_Services-All-Merchants-The_Home_Depot http://img.epinions.com/images/opti/af/3a/websWeb_ServicesAllMerchantsThe_Home_Depot1-resized80.gif http://www.epinions.com/content_490500624004?linkin_id=8003929 rating: 1/5 by: Epinions Author mjknightyahoo - I recently purchased over $3500 of appliances on HomeDepot.COM.  I found that one of the items I bought isn't what I wanted so I called to inquire about a return.  I was told I could return it to the local store, which is convenient,... http://www.epinions.com/content/submit.html/comment_~490500624004 Wed, 4 Nov 2009 10:36:25 GMT http://www.epinions.com/content_490500624004?linkin_id=8003929 http://www.epinions.com/content_490246278788?linkin_id=8003929 rating: 1/5 by: Epinions Author originalbob - Beware Home Depot Online's unfriendly return policy. I recently ordered a TV wall mount advertised as being for 10" to 30" LCD TVs, with no mention of exceptions. Turns out it's not compatible for Samsung TD260 LCDs, which I bought it to mount. When I... http://www.epinions.com/content/submit.html/comment_~490246278788 Sun, 1 Nov 2009 18:18:51 GMT http://www.epinions.com/content_490246278788?linkin_id=8003929 http://www.epinions.com/content_483162951300?linkin_id=8003929 rating: 5/5 by: Epinions Author simplprincipl - I bought a refrigerator at at Home Depot because, with free shipping and an internet sale, the price was considerably cheaper than the same model at Sears outlet.  I read with trepidation some of the reviews of the online shipping service, but noted... http://www.epinions.com/content/submit.html/comment_~483162951300 Sun, 30 Aug 2009 13:25:20 GMT http://www.epinions.com/content_483162951300?linkin_id=8003929 http://www.epinions.com/content_457903672964?linkin_id=8003929 rating: 4/5 by: Epinions Author mikeanderson19 - I purchased a fireplace from HD and when it arrived, everything was in order. The price was lower than most too. I do recommend... http://www.epinions.com/content/submit.html/comment_~457903672964 Fri, 16 Jan 2009 15:55:20 GMT http://www.epinions.com/content_457903672964?linkin_id=8003929 http://www.epinions.com/content_440786849412?linkin_id=8003929 rating: 5/5 by: Epinions Author suzibell - I recently ordered a double towel bar and matching toilet paper roll holder online after not finding what I wanted at the store. The web site was very easy to navigate. I like the feature of being able to narrow my search by certain criteria... http://www.epinions.com/content/submit.html/comment_~440786849412 Mon, 11 Aug 2008 20:08:25 GMT http://www.epinions.com/content_440786849412?linkin_id=8003929 http://www.epinions.com/content_434330832516?linkin_id=8003929 rating: 5/5 by: Epinions Author november52002 - I am a frequent visitor to the Home Depot on line store. I have visited the site a few times since last year, making multiple purchases along the way. When looking for a store to shop at on line I want some thing that is secure to shop from, ships fast,... http://www.epinions.com/content/submit.html/comment_~434330832516 Thu, 19 Jun 2008 22:19:17 GMT http://www.epinions.com/content_434330832516?linkin_id=8003929 http://www.epinions.com/content_432713731716?linkin_id=8003929 rating: 3/5 by: Epinions Author windysky - Positive: Fast delivery (3 days, normal shipping), order was correct, best price for this item. Negative: I ordered 4 interior door knobs from Home Depot.com, and it was shipped in a box the size of a dishwasher! It was filled with all this bulky foam... http://www.epinions.com/content/submit.html/comment_~432713731716 Thu, 5 Jun 2008 14:53:27 GMT http://www.epinions.com/content_432713731716?linkin_id=8003929 http://www.epinions.com/content_424878902916?linkin_id=8003929 rating: 5/5 by: Epinions Author pcomsec - Let me just say, I feel like a fish out of water in Home Depot. I know very little about home maintenance and/or how to fix things. I’m lucky I can replace the printer cartridge in my computer printer. I wander around that store like Moses in the... http://www.epinions.com/content/submit.html/comment_~424878902916 Fri, 4 Apr 2008 17:50:27 GMT http://www.epinions.com/content_424878902916?linkin_id=8003929 http://www.epinions.com/content_420199173764?linkin_id=8003929 rating: 5/5 by: Epinions Author amf543 - I was more than a little leery about ordering from HomeDepot.com after reading some of these very negative reviews, but I could not be happier with my experience. I ordered an obscure product and expected it to be shipped in the two to three days stated... http://www.epinions.com/content/submit.html/comment_~420199173764 Thu, 28 Feb 2008 16:36:53 GMT http://www.epinions.com/content_420199173764?linkin_id=8003929 http://www.epinions.com/content_411258490500?linkin_id=8003929 rating: 1/5 by: Epinions Author aimee8314 - Quick Shipment! I was thrilled! Until I went to the store and the $39.96 item that I purchased online had a $10 price tag at the store! Plus, the item showed as "not available in stores" on their website too. so I paid $50.97 for something I could... http://www.epinions.com/content/submit.html/comment_~411258490500 Tue, 18 Dec 2007 20:39:42 GMT http://www.epinions.com/content_411258490500?linkin_id=8003929 http://www.epinions.com/content_407366569604?linkin_id=8003929 rating: 1/5 by: Epinions Author hana123 - Had wood floors installed. Bad and sloppy work. Customer service was not helpful. Home Depot never returned calls and did not seem concerned with our problem. My husband wrote comments on the sign off sheet stating our dissatisfaction of installation,... http://www.epinions.com/content/submit.html/comment_~407366569604 Thu, 8 Nov 2007 22:52:44 GMT http://www.epinions.com/content_407366569604?linkin_id=8003929 http://www.epinions.com/content_404527681156?linkin_id=8003929 rating: 1/5 by: Epinions Author fedupwithhd - Three projects, three nightmares. What are the odds? Nightmare 1: kitchen cabinet refacing. Three day project took five weeks. Seems they showed me samples from one manufacturer and delivered product from another manufacturer with crappy quality and... http://www.epinions.com/content/submit.html/comment_~404527681156 Mon, 1 Oct 2007 09:55:28 GMT http://www.epinions.com/content_404527681156?linkin_id=8003929 http://www.epinions.com/content_404364299908?linkin_id=8003929 rating: 1/5 by: Epinions Author atlantabuilder - I was very pleased when I first received my fire pit from The Home Depot. Unfortunately the box didn't do well at all in shipping and had a huge dent in the copper bowl. When contacting The Home Depot they refused to do anything to assist me -... http://www.epinions.com/content/submit.html/comment_~404364299908 Fri, 28 Sep 2007 21:29:00 GMT http://www.epinions.com/content_404364299908?linkin_id=8003929 http://www.epinions.com/content_402567302788?linkin_id=8003929 rating: 1/5 by: Epinions Author myrealopinion - On Sept. 1, 2007 I ordered a refrigerator for home delivery via homedepot.com, the website advising me that there was "free delivery" (a $55 charge rebated) for all purchases over $299 between Feb. 20, 2007 and Sept. 5, 2007. I downloaded the rebate... http://www.epinions.com/content/submit.html/comment_~402567302788 Thu, 6 Sep 2007 17:17:11 GMT http://www.epinions.com/content_402567302788?linkin_id=8003929 http://www.epinions.com/content_402031742596?linkin_id=8003929 rating: 1/5 by: Epinions Author boki108 - I bought a shed and had it delivered. They delivered the wrong one, and trying to get your rebate for delivery - good luck! I had to fill in all the information two times. First time it dissappeared and the second time it froze for about five minutes... http://www.epinions.com/content/submit.html/comment_~402031742596 Wed, 5 Sep 2007 08:54:54 GMT http://www.epinions.com/content_402031742596?linkin_id=8003929 http://www.epinions.com/content_401737748100?linkin_id=8003929 rating: 1/5 by: Epinions Author docjava - I got wood floors from Home depot. They delivered them to the PARKING LOT and wanted to leave them IN THE RAIN. No kidding. I purchased a fridge from home depot. The installers were movers. I gave them a supply line. NO CLUE! They could not... http://www.epinions.com/content/submit.html/comment_~401737748100 Mon, 27 Aug 2007 07:27:23 GMT http://www.epinions.com/content_401737748100?linkin_id=8003929 http://www.epinions.com/content_400948629124?linkin_id=8003929 rating: 1/5 by: Epinions Author psitstrue - I ordered a rug from homedepot.com and it was the first and last time I will order from their online web site. The rug arrived damaged so I needed to return it. The return procedure was a complete nightmare. The customer service person on the phone... http://www.epinions.com/content/submit.html/comment_~400948629124 Fri, 17 Aug 2007 17:05:25 GMT http://www.epinions.com/content_400948629124?linkin_id=8003929 http://www.epinions.com/content_400152235652?linkin_id=8003929 rating: 1/5 by: Epinions Author lawguy2006 - I ordered some air filters and they never arrived. UPS said they got the billing info but never received them. HomeDepot.com supervisor admitted the error on their part and offered to issue an RMA # to "return" the item (which is ridiculous b/c I never... http://www.epinions.com/content/submit.html/comment_~400152235652 Tue, 7 Aug 2007 15:38:26 GMT http://www.epinions.com/content_400152235652?linkin_id=8003929 http://www.epinions.com/content_393464483460?linkin_id=8003929 rating: 1/5 by: Epinions Author boztc - DON'T BUY APPLIANCES FROM HOME DEPOT unless you can bring them home and install them yourself. Home Depot takes no responsibility for the delivery and installation of your purchase. They contract out to a GE delivery service who then sub contracts to... http://www.epinions.com/content/submit.html/comment_~393464483460 Fri, 20 Jul 2007 11:21:24 GMT http://www.epinions.com/content_393464483460?linkin_id=8003929 http://www.epinions.com/content_386647756420?linkin_id=8003929 rating: 1/5 by: Epinions Author zea14 - I'm kicking myself really hard for not reading the reviews listed here for Home Depot. Instead I simply glanced at the 3 star rating and thought my experience would be perfect - normally it is with online sellers. But, noooooooo. Home Depot crapped on... http://www.epinions.com/content/submit.html/comment_~386647756420 Thu, 5 Jul 2007 18:29:28 GMT http://www.epinions.com/content_386647756420?linkin_id=8003929 http://www.epinions.com/content_384545296004?linkin_id=8003929 rating: 1/5 by: Epinions Author lorip3 - Ordered Washer and Dryer on Friday the 22 and the only option for delivery was the standard one. Didn't receive item until Wednesday. Washer was dented and Dryer doesn't work. Called the assigned store and they say there's nothing they can do call... http://www.epinions.com/content/submit.html/comment_~384545296004 Sun, 1 Jul 2007 11:26:18 GMT http://www.epinions.com/content_384545296004?linkin_id=8003929 http://www.epinions.com/content_375680896644?linkin_id=8003929 rating: 4/5 by: Epinions Author tropical_1 - We ordered ODL bronze retractable screens from HD.com after getting a quick quote for the exact same product in store. The in-store price for 2 (2 for french door setup) was $324 +tax and then a 3 week wait for it to be shipped into the store. The... http://www.epinions.com/content/submit.html/comment_~375680896644 Wed, 13 Jun 2007 13:47:29 GMT http://www.epinions.com/content_375680896644?linkin_id=8003929 http://www.epinions.com/content_372489031300?linkin_id=8003929 rating: 1/5 by: Epinions Author colman99 - Avoid homedepot.com at all costs! Even if they ship you an incorrect item (a sink in my case – wrong color) they will not allow you to return it to one of their stores. Their website customer service # is a joke. You will be on hold for 30+ minutes... http://www.epinions.com/content/submit.html/comment_~372489031300 Fri, 8 Jun 2007 00:14:35 GMT http://www.epinions.com/content_372489031300?linkin_id=8003929 http://www.epinions.com/content_373014892164?linkin_id=8003929 rating: 1/5 by: Epinions Author sphilip99 - We put in our homedepot.com online order on 5/28/07 for a shower stall unit ( door and base ). Its now 6/07/07 and homedepot.com hasn't yet delivered the items, even though they said that the doors would be delivered on 6/07/07! The base unit hasn't even... http://www.epinions.com/content/submit.html/comment_~373014892164 Thu, 7 Jun 2007 21:32:31 GMT http://www.epinions.com/content_373014892164?linkin_id=8003929 http://www.epinions.com/content_370099654276?linkin_id=8003929 rating: 1/5 by: Epinions Author survey1 - I will never ever order anything again online from home depot.after being told(by one of home depots typically apathetic employees) that the item I wanted was not an instore item I ordered online.A couple of weeks after I received my order and paid... http://www.epinions.com/content/submit.html/comment_~370099654276 Sat, 2 Jun 2007 00:50:16 GMT http://www.epinions.com/content_370099654276?linkin_id=8003929