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This feed is subject to our terms of use: http://www.epinions.com/help/rss_terms http://www.epinions.com/webs-Web_Services-All-Merchants-Harry_and_David Recent reviews written about Harry and David Online Store en-us 80 80 http://www.epinions.com/webs-Web_Services-All-Merchants-Harry_and_David http://img.epinions.com/images/opti/56/45/websWeb_ServicesAllMerchantsHarry_and_David1-resized80.gif http://www.epinions.com/content_478731734660?linkin_id=8003929 rating: 1/5 by: Epinions Author wsavoy2003 - did you know you can change an order with the one purchasing the order never notified?I purchased a 6 month fruit of the month club gift for my dad,  My crack addict brother went there and called H&D and had the ship to order changed to... http://www.epinions.com/content/submit.html/comment_~478731734660 Fri, 24 Jul 2009 14:09:48 GMT http://www.epinions.com/content_478731734660?linkin_id=8003929 http://www.epinions.com/content_456606584452?linkin_id=8003929 rating: 3/5 by: Epinions Author kristena2 - I've bought Harry and David gifts at the retail locations in the past, and was always satisfied. They have saved me many times because i usually pick up a few shelf stable gifts to stash away for unexpected gift exchanges. However, I received a... http://www.epinions.com/content/submit.html/comment_~456606584452 Sat, 3 Jan 2009 19:49:23 GMT http://www.epinions.com/content_456606584452?linkin_id=8003929 http://www.epinions.com/content_455667846788?linkin_id=8003929 rating: 1/5 by: Epinions Author angel0706 - I made an order for one of your baskets on the 22nd of December and I paid $19.99 for expedited shipping and the basket did not arrive as I was advised it would. My parents are leaving out of town and now they will not enjoy the $114.41 basket I sent to... http://www.epinions.com/content/submit.html/comment_~455667846788 Wed, 24 Dec 2008 02:32:58 GMT http://www.epinions.com/content_455667846788?linkin_id=8003929 http://www.epinions.com/content_455380536964?linkin_id=8003929 rating: 1/5 by: Epinions Author billhobbitt - Never again.Worst customer service I've ever experienced. They give you this "window" of time that your order should be delivered. Good luck with that. I ordered a product a week ago and it hasn't even shipped yet. "Customer service" isn't... http://www.epinions.com/content/submit.html/comment_~455380536964 Sat, 20 Dec 2008 10:19:49 GMT http://www.epinions.com/content_455380536964?linkin_id=8003929 http://www.epinions.com/content_412991131268?linkin_id=8003929 rating: 1/5 by: Epinions Author cajuntx - My brother ordered me an item for Christmas. Another sibling got her package a week before Christmas--mine never came. On January 2 they finally told him it was "back-ordered." He... http://www.epinions.com/content/submit.html/comment_~412991131268 Wed, 2 Jan 2008 15:42:19 GMT http://www.epinions.com/content_412991131268?linkin_id=8003929 http://www.epinions.com/content_344497426052?linkin_id=8003929 rating: 1/5 by: Epinions Author kathlenem - I ordered some chocolate mints and belgian sweetheart chocolates from Harry & David for Easter (4/8) a month ahead of time. This was my first order with Harry & David. My order was sent to me via the US Postal service, and did not arrive on March 20th... http://www.epinions.com/content/submit.html/comment_~344497426052 Fri, 6 Apr 2007 19:49:27 GMT http://www.epinions.com/content_344497426052?linkin_id=8003929 http://www.epinions.com/content_333299158660?linkin_id=8003929 rating: 3/5 by: Epinions Author madbabe - I have used the Harry and David online store several times during the holiday season. While I love the products that Harry and David has to offer, I have to admit that their products are quite expensive, shipping times are pretty long, and shipping... http://www.epinions.com/content/submit.html/comment_~333299158660 Wed, 14 Mar 2007 23:51:32 GMT http://www.epinions.com/content_333299158660?linkin_id=8003929 http://www.epinions.com/content_303985626756?linkin_id=8003929 rating: 2/5 by: Epinions Author pvdtogo - I agree with a posting below. If you need a last minute gift, don't choose Harry and David. While their fruit is lovely, they refuse to offer shipping options other than UPS. For the past two holidays, the fruit was delivered to my door rather than... http://www.epinions.com/content/submit.html/comment_~303985626756 Tue, 9 Jan 2007 21:39:50 GMT http://www.epinions.com/content_303985626756?linkin_id=8003929 http://www.epinions.com/content_294194810500?linkin_id=8003929 rating: 1/5 by: Epinions Author lklein - This is my fiasco with HarryandDavid.com, everyone who orders from then should know that they don't care about your order till the moment before it ships. 1. I placed an order on November 27th 2. I used their shipping options to pick a date close... http://www.epinions.com/content/submit.html/comment_~294194810500 Tue, 19 Dec 2006 15:32:57 GMT http://www.epinions.com/content_294194810500?linkin_id=8003929 http://www.epinions.com/content_280277257860?linkin_id=8003929 rating: 1/5 by: Epinions Author myswanee - Harry & David makes promises to deliver within specific dates when you place your order. But when you call to verify, they disavow their promise and then try to charge you additional shipping charges to meet your delivery requirements. Feels like a... http://www.epinions.com/content/submit.html/comment_~280277257860 Fri, 17 Nov 2006 20:56:43 GMT http://www.epinions.com/content_280277257860?linkin_id=8003929 http://www.epinions.com/content_235175120516?linkin_id=8003929 rating: 5/5 by: Epinions Author kmgannon - I was looking for a new option for Mother's Day gifts this year and I was behind the eight ball…ordering at the last minute. I knew of Harry & David but had never ordered. Upon arriving at the site, I saw that they were upgrading to express delivery at... http://www.epinions.com/content/submit.html/comment_~235175120516 Wed, 7 Jun 2006 16:47:13 GMT http://www.epinions.com/content_235175120516?linkin_id=8003929 http://www.epinions.com/content_234808249988?linkin_id=8003929 rating: 4/5 by: Epinions Author busby777 - Update, 08/18/06: Yes! I got my peaches, and my pears, too. I completely forgot that I had ordered pears. I'm SO glad that I gave Harry & David a second chance! The peaches and pears are delicious, as were the apricots. They were not... http://www.epinions.com/content/submit.html/comment_~234808249988 Mon, 5 Jun 2006 15:50:28 GMT http://www.epinions.com/content_234808249988?linkin_id=8003929 http://www.epinions.com/content_224282185348?linkin_id=8003929 rating: 1/5 by: Epinions Author sashagirl - I will never order from Harry and David again. Having tried H&D products from a local grocer, there was no doubt that the products are good. However, after my experience with customer service, I know I will never make the mistake of ordering from them... http://www.epinions.com/content/submit.html/comment_~224282185348 Sat, 25 Mar 2006 01:37:52 GMT http://www.epinions.com/content_224282185348?linkin_id=8003929 http://www.epinions.com/content_215046524548?linkin_id=8003929 rating: 5/5 by: Epinions Author sophiesdad - I have used Harry & David for several years after receiving a box of Royal Riviera Pears for Christmas one year. My experience has been VERY different from most other reviewers - I have never had a complaint, orders have always arrived on time and the... http://www.epinions.com/content/submit.html/comment_~215046524548 Fri, 23 Dec 2005 09:55:24 GMT http://www.epinions.com/content_215046524548?linkin_id=8003929 http://www.epinions.com/content_196981657220?linkin_id=8003929 rating: 3/5 by: Epinions Author onederwhy - I used to order some holiday gifts from Harry and David. I believed that they sold high-quality gift baskets and they were the perfect thing to send to far-flung relatives. I occasionally ordered myself a box of "maverick" fruit for parties, and the... http://www.epinions.com/content/submit.html/comment_~196981657220 Sat, 24 Sep 2005 13:54:00 GMT http://www.epinions.com/content_196981657220?linkin_id=8003929 http://www.epinions.com/content_194687045252?linkin_id=8003929 rating: 2/5 by: Epinions Author pizzuti - Ordered a wedding gift thru Amazon.com. A week after the estimated ship date...still wasn't shipped. I sent Harry and David an email...they responded asking for my name. I sent it back. Never heard from them for a week. Sent another email...they... http://www.epinions.com/content/submit.html/comment_~194687045252 Tue, 30 Aug 2005 11:15:21 GMT http://www.epinions.com/content_194687045252?linkin_id=8003929 http://www.epinions.com/content_190898081412?linkin_id=8003929 rating: 1/5 by: Epinions Author snoangel - I placed an order to have the cholesterol-free low-fat dessert cakes delivered to my Mom for her birthday and had no problem navigating the website. She told me the cakes were completely spoiled when they arrived. She said they had melted in their... http://www.epinions.com/content/submit.html/comment_~190898081412 Sun, 24 Jul 2005 18:46:20 GMT http://www.epinions.com/content_190898081412?linkin_id=8003929 http://www.epinions.com/content_185573740164?linkin_id=8003929 rating: 5/5 by: Epinions Author ccarber - Harry and David sent my mom and grandmother the best tasting/looking tower of stuff you could imagine. My mom said the pears were the best she had ever had and that the display of boxes was so beautiful. Overall I am impressed with them and would... http://www.epinions.com/content/submit.html/comment_~185573740164 Wed, 8 Jun 2005 15:49:02 GMT http://www.epinions.com/content_185573740164?linkin_id=8003929 http://www.epinions.com/content_168737017476?linkin_id=8003929 rating: 2/5 by: Epinions Author cookingmom - I ordered a tower of treats to be sent to relatives in California and pears to be delivered to us for Christmas. Three weeks later when I checked, both items had been sent to California, but hadn't been received. The rep. I talked to credited my card... http://www.epinions.com/content/submit.html/comment_~168737017476 Fri, 7 Jan 2005 17:37:18 GMT http://www.epinions.com/content_168737017476?linkin_id=8003929 http://www.epinions.com/content_164184297092?linkin_id=8003929 rating: 5/5 by: Epinions Author harley48035 - I own a business and don't always have the time to shop. I used Harry and David's on line catalog and had a problem so I called their 800 number on a couple of occassions and found the people to be very helpful and knowledgeable and when asked their... http://www.epinions.com/content/submit.html/comment_~164184297092 Sun, 5 Dec 2004 17:18:19 GMT http://www.epinions.com/content_164184297092?linkin_id=8003929 http://www.epinions.com/content_159525277316?linkin_id=8003929 rating: 5/5 by: Epinions Author wtbragg - This proves the point that you can't believe everything you read. I have ordered from Harry and David for the past three years at Christmas and have always had a great experience. Please keep up the good... http://www.epinions.com/content/submit.html/comment_~159525277316 Mon, 25 Oct 2004 23:59:05 GMT http://www.epinions.com/content_159525277316?linkin_id=8003929 http://www.epinions.com/content_149488111236?linkin_id=8003929 rating: 1/5 by: Epinions Author jeffsmoola - Ordered a fruit basket for my mom - it arrived two days after her birthday, when I paid an upgraded charge to ship it one day before her birthday. The quality was not what I expected either - much worse. Then their customer service somehow tried to... http://www.epinions.com/content/submit.html/comment_~149488111236 Wed, 28 Jul 2004 15:39:47 GMT http://www.epinions.com/content_149488111236?linkin_id=8003929 http://www.epinions.com/content_139363716740?linkin_id=8003929 rating: 1/5 by: Epinions Author annemr77 - I ordered three total Mother's Day gifts from H&D this year (online order). H&D are zero for three so far. My mom's box of completely melted Royal Chocolates arrived yesterday, 5/6/04. They weren't left on the doorstep - they arrived melted right from... http://www.epinions.com/content/submit.html/comment_~139363716740 Fri, 7 May 2004 15:32:11 GMT http://www.epinions.com/content_139363716740?linkin_id=8003929 http://www.epinions.com/content_131805777540?linkin_id=8003929 rating: 1/5 by: Epinions Author sbelle - I placed an order for fruit on Feb. 1 for delivery by Feb. 10. The fruit arrived on Feb. 19 completely rotten... it had been in transit for nearly two weeks (for some reason they use parcel post shipping rather than UPS). I phoned customer service and... http://www.epinions.com/content/submit.html/comment_~131805777540 Tue, 2 Mar 2004 16:57:38 GMT http://www.epinions.com/content_131805777540?linkin_id=8003929 http://www.epinions.com/content_121295113860?linkin_id=8003929 rating: 4/5 by: Epinions Author swg42 - I have ordered from Harry & David many times over the years and have always been pleased with the products. However, this year has been nerve-racking due to the site's "Track Your Order" feature being broken - for weeks! I called the Customer Service... http://www.epinions.com/content/submit.html/comment_~121295113860 Tue, 9 Dec 2003 11:42:40 GMT http://www.epinions.com/content_121295113860?linkin_id=8003929