Epinions Recent Reviews for Frontgate Online Store

Frontgate Online Store: Poor at best.

Sun, 22 Nov 2009 15:06:24 GMT

rating: 1/5 by: Epinions Author bobbled - Ordered early and then watched as my "instock" got pushed to a back order, then pushed back 10 days from that, then 1 more week from that, then another week and finally today, one day before the supposed 4th shipping date I was informed that the ship...

Frontgate Online Store: Poor Quality for the money. Very disappointed.

Wed, 10 Jun 2009 10:31:05 GMT

rating: 1/5 by: Epinions Author gberreitter - Face-down Portable Chaise with Adjustable Pillow: I bought this product because Frontgate had a reasonable price for this and I figured their products were top notch. I was so wrong. I purchased two of them, one in blue, the other in pink. Upon opening...

Frontgate Online Store: Seems to offer good product, need better package for glass, easy & prompt refund

Mon, 7 Jul 2008 20:28:39 GMT

rating: 4/5 by: Epinions Author jp1283 - After spending days researching for a laptop table, I found this beautiful glass one on Frontgate. The shipping was prompt but one of the glass tops was completely shattered on arrival. So I called for a return. The customer service representative...

Frontgate Online Store: NEVER AGAIN will I order from them

Tue, 1 Jul 2008 20:09:12 GMT

rating: 1/5 by: Epinions Author dnheller - First order had damaged item and one item missing. Charged my credit card for replacement until return of defective item (which seemed fair), and promised to send the missing 2nd item. But they never sent the second item, and after 3 repeat calls,...

Frontgate Online Store: Awful Customer Service, awful products

Tue, 18 Dec 2007 14:30:37 GMT

rating: 1/5 by: Epinions Author coach32 - I rejected two attempts on the part of Frontgate to deliver damaged goods and now having trouble getting a refund. My most recent experience has been so awful, and the condition of the product was so awful, I asked to be removed from their mailing...

Frontgate Online Store: Terrible service, horrible quality

Sun, 25 Nov 2007 17:01:31 GMT

rating: 1/5 by: Epinions Author pnhsavvy - We purchased a Christmas tree after christmas. We did get a good deal on the tree, but when we went to put it up, the WIRES WERE CUT! this was a fire hazard, not to mention frustrating because we had spent hours checking bulbs before we discovered the...

Frontgate Online Store: Shop online to get better deals

Tue, 11 Sep 2007 10:28:39 GMT

rating: 5/5 by: Epinions Author peco412 - You can find online discounts for purchases from Frontgate very easily. Simply Google "Frontgate coupon code". I recently made an online purchase of a $299 item. Unfortunately, this fell $1 below the $300 threshold for a $50 off coupon, but I was able to...

Frontgate Online Store: Great Products, Knowledgable Service, Yes - Expensive

Tue, 27 Feb 2007 00:57:59 GMT

rating: 4/5 by: Epinions Author xyloplax - I was surprised to some negative reviews and decided to share my experience, which I have to say, was one of the best on-line and phone purchases I have ever made. The search: I was looking for something that was easier, more durable, more...

Frontgate Online Store: Very Satisfied No Hassle Extremely Easy Delivery Great

Fri, 29 Dec 2006 22:42:19 GMT

rating: 5/5 by: Epinions Author shill05 - I ordered a monogrammed doormat from Frontgate Online. Then I read the reviews on epinions. I was extremely nervous to see how things were going to turn out! It was very simple to order. I even found a coupon online for free shipping. Since the item was...

Frontgate Online Store: You get what you pay for -- Frontgate is Quality!

Tue, 12 Dec 2006 21:01:26 GMT

rating: 5/5 by: Epinions Author mponton - I know Frontgate's products tend to be higher priced, but the quality of the products I've received in the past years shopping with them have always been exceptional. Last week, I had a problem with the Christmas tree I bought from them last year...

Frontgate Online Store: A positive ordering experience

Thu, 16 Nov 2006 17:41:47 GMT

rating: 4/5 by: Epinions Author jeanneu - I have to say, having read some negative reviews about Frontgate, I actually had a very positive experience with this merchant. After having the same artificial holiday tree for almost 20 years, I ordered a "natural series" Christmas tree, and one of...

Frontgate Online Store: Don't be fooled by words and price

Wed, 20 Sep 2006 12:20:20 GMT

rating: 2/5 by: Epinions Author shopper44 - I ordered an expensive Christmas tree (even though on sale), but the product was much lower quality than I expected and, more importantly, was unstable. So I called few times, I wrote emails, etc. I would have returned it if shipping costs were not so...

Frontgate Online Store: Horrid Customer Service

Sun, 10 Sep 2006 08:07:27 GMT

rating: 1/5 by: Epinions Author sandima - Pitiful service. I returned 2 items and am still waiting for resolution after 5 phone calls and multiple e-mails. They say the refund was sent as a check because they thought the item had been a gift ???? So they cancelled the check and say they will...

Frontgate Online Store: Keep your sanity...shop online elsewhere.

Tue, 27 Jun 2006 18:56:01 GMT

rating: 1/5 by: Epinions Author skzmo - Frontgate/Grandinroad customer service in one word ---------------------INCOMPETE
NT.
I ordered drape rods and finials. They sent the incorrect items. It took me 4 phone calls to receive my credit and finally receive the correct items. No response from...

Frontgate Online Store: Very Poor Service

Wed, 10 May 2006 13:37:21 GMT

rating: 1/5 by: Epinions Author bulldognyc - Frontgate markets itself as an upscale brand and service provider, yet the reality here is unreliable quality, poor customer service and inflated pricing. I purchased a wooden dog gate that looked handsome and well-engineered in their catalog and...

Frontgate Online Store: Tried to deliver wedding gift TWICE to address in wrong state--order arrived 6 weeks late!

Mon, 8 May 2006 10:10:10 GMT

rating: 1/5 by: Epinions Author jarcat - Frontgate is the worst on-line shopping site on earth. When I ordered a present for my nephew's wedding, they attempted to deliver it to the wrong address, in the wrong state, twice before notifying me that they would make one more attempt, and then...

Frontgate Online Store: Please boycott them for their poor service.

Mon, 23 May 2005 13:29:01 GMT

rating: 1/5 by: Epinions Author edloe - I do not recommend purchasing any products from Frontgate. Their customer service is terrible and the will not help you or work with you to resolve problems in a reasonable manner. I placed an order with them and the order was placed on backorder four...

Frontgate Online Store: Gifts for People Who Have Everything!

Wed, 5 Mar 2003 15:12:49 GMT

rating: 4/5 by: Epinions Author mizgnomer - Do you have a friend or family member who is simply impossible to buy gifts for? My grandfather is that person in my life. He doesn't want for much, and what he does want he goes out and gets for himself. He is one of the most wonderful people in my...

Frontgate Online Store: Because Sometimes You Just Want To Throw Money Away--Frontgate.com!

Fri, 13 Dec 2002 02:28:28 GMT

rating: 3/5 by: Epinions Author erinrounds - I'll admit it, I am an internet shopping fanatic, and I usually am very pleased with my finds. Occasionally however I have to admit, I just make a bad call.

Chancing upon a neighbors catalog for Frontgate I found something I...