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This feed is subject to our terms of use: http://www.epinions.com/help/rss_terms http://www.epinions.com/webs-Web_Services-All-Merchants-Blockbuster_Entertainment Recent reviews written about Blockbuster Entertainment Online Store en-us 80 80 http://www.epinions.com/webs-Web_Services-All-Merchants-Blockbuster_Entertainment http://img.epinions.com/images/opti/91/38/websWeb_ServicesAllMerchantsBlockbuster_Entertainment1-resized80.gif http://www.epinions.com/content_489136754308?linkin_id=8003929 rating: 1/5 by: Epinions Author juju1972 - At first, I was impressed with the service we were receiving with Blockbuster Total Access.  I liked the option of returning my movies to my local Blockbuster store.  I liked the convenience of getting movies in the mail.  The selection... http://www.epinions.com/content/submit.html/comment_~489136754308 Thu, 22 Oct 2009 14:25:17 GMT http://www.epinions.com/content_489136754308?linkin_id=8003929 http://www.epinions.com/content_483636317828?linkin_id=8003929 rating: 1/5 by: Epinions Author mikesimms - Blockbuster Online Movie Rental has performed poorly in the last few months.  At first their online service worked as advertised with no problems.  In the last two months something has changed & very few movies have shipped to me. ... http://www.epinions.com/content/submit.html/comment_~483636317828 Fri, 4 Sep 2009 09:59:52 GMT http://www.epinions.com/content_483636317828?linkin_id=8003929 http://www.epinions.com/content_483437809284?linkin_id=8003929 rating: 1/5 by: Epinions Author savyshopperman - Service for my area is slower than Netflix.  Longer waits for common movies.  The worst part is if there is a wait for a movie, your queue will not get filled until that movie is available.  This means you could spend days, weeks, with no... http://www.epinions.com/content/submit.html/comment_~483437809284 Tue, 1 Sep 2009 19:19:54 GMT http://www.epinions.com/content_483437809284?linkin_id=8003929 http://www.epinions.com/content_465189310084?linkin_id=8003929 rating: 2/5 by: Epinions Author Stephen_Murray - I've tried Blockbuster online again, and again found it wanting. When last I reviewed it in 2006, Blockbuster had introduced "Total Access" that allowed in-store exchange for DVDs received by mail. Quickly, it started taking two days for discs returned... http://www.epinions.com/content/submit.html/comment_~465189310084 Sat, 28 Mar 2009 17:47:57 GMT http://www.epinions.com/content_465189310084?linkin_id=8003929 http://www.epinions.com/content_464116485764?linkin_id=8003929 rating: 3/5 by: Epinions Author Robinis - This was the question that I wanted to answer for myself, so I went onto blockbuster and Netflix to start my two-week trials and find out for myself. My husband and I don’t subscribe to cable because we never have time to watch, so we only watch... http://www.epinions.com/content/submit.html/comment_~464116485764 Wed, 18 Mar 2009 03:08:07 GMT http://www.epinions.com/content_464116485764?linkin_id=8003929 http://www.epinions.com/content_456146194052?linkin_id=8003929 rating: 1/5 by: Epinions Author donuil - When I first joined Blockbuster online it was $17.00 for 3 out at a time, unlimited store returns and turn around if you returned to the store was one day.Now about 17 months later its $19.00 for 3 out at a time, limited to 5 store turn ins and the... http://www.epinions.com/content/submit.html/comment_~456146194052 Tue, 30 Dec 2008 17:14:51 GMT http://www.epinions.com/content_456146194052?linkin_id=8003929 http://www.epinions.com/content_450284588676?linkin_id=8003929 rating: 1/5 by: Epinions Author tallopinion - The site is SLOW.  Their IT department must be nonexistant!  Do they even do any load-testing??  The site pages take forever to load on multiple platforms.  The customer service is trained for basic answers only.  Anything they... http://www.epinions.com/content/submit.html/comment_~450284588676 Tue, 4 Nov 2008 17:25:44 GMT http://www.epinions.com/content_450284588676?linkin_id=8003929 http://www.epinions.com/content_439453519492?linkin_id=8003929 rating: 2/5 by: Epinions Author webreviewer - Not satisfied with Block Buster online rentals. DVDS were always sent late. It is not as promised. Once it took 16 days between dvd deliveries. Average time to receive the next dvd is about 4 days. with Netflix it is always two days. Movie title... http://www.epinions.com/content/submit.html/comment_~439453519492 Fri, 1 Aug 2008 11:25:05 GMT http://www.epinions.com/content_439453519492?linkin_id=8003929 http://www.epinions.com/content_435416567428?linkin_id=8003929 rating: 4/5 by: Epinions Author cypherdude - I have been a BlockBuster (BB) online rental customer for several years. I have not had any major issues with them. Occasionally, about 1 in 15 discs, I receive a cracked DVD. But this is due more to rough treatment by USPS than BB. USPS runs all... http://www.epinions.com/content/submit.html/comment_~435416567428 Sun, 29 Jun 2008 11:54:41 GMT http://www.epinions.com/content_435416567428?linkin_id=8003929 http://www.epinions.com/content_415742135940?linkin_id=8003929 rating: 2/5 by: Epinions Author wonder1981 - I recently decided to try the Blockbuster Online service since they were offering the free trial. I've been a Netflix customer for a few years now but I was willing to switch if I liked Blockbuster through the trial period. I'm not switching. My... http://www.epinions.com/content/submit.html/comment_~415742135940 Thu, 24 Jan 2008 15:14:16 GMT http://www.epinions.com/content_415742135940?linkin_id=8003929 http://www.epinions.com/content_414671277700?linkin_id=8003929 rating: 1/5 by: Epinions Author cszerlulu - This is a horrible service with horrible customer support. There are many basic elements to hate about this service. One plus is that they allow you to add as many movies to your queue as you like. On the negative end, the queue is not easy to update... http://www.epinions.com/content/submit.html/comment_~414671277700 Tue, 15 Jan 2008 14:25:17 GMT http://www.epinions.com/content_414671277700?linkin_id=8003929 http://www.epinions.com/content_414072999556?linkin_id=8003929 rating: 3/5 by: Epinions Author aschaeffer11 - I have used Blockbuster Online since April of 2006. I had been a previous Netflix subscriber, but decided to go with Blockbuster because they were advertising weekly coupons for in-store rentals at the time. I liked the idea of being able to get movies... http://www.epinions.com/content/submit.html/comment_~414072999556 Thu, 10 Jan 2008 16:47:28 GMT http://www.epinions.com/content_414072999556?linkin_id=8003929 http://www.epinions.com/content_413270183556?linkin_id=8003929 rating: 1/5 by: Epinions Author fairlewis - My email interactions with Blockbuster after talking to several people and finding out that I'm being charged way more than others for a lesser plan... My first e-mail: "I would like to know why my service charge is raising when my friend who has... http://www.epinions.com/content/submit.html/comment_~413270183556 Fri, 4 Jan 2008 16:13:50 GMT http://www.epinions.com/content_413270183556?linkin_id=8003929 http://www.epinions.com/content_412516126340?linkin_id=8003929 rating: 1/5 by: Epinions Author bill1970 - I was a member of blockbuster online for over a year til recently when they changed their in store exchange policy i had the top service of three movies at a time but now the in store exchange is limited to five per month i cancelled my subscription and... http://www.epinions.com/content/submit.html/comment_~412516126340 Sat, 29 Dec 2007 19:44:14 GMT http://www.epinions.com/content_412516126340?linkin_id=8003929 http://www.epinions.com/content_409855102596?linkin_id=8003929 rating: 4/5 by: Epinions Author gracielor - Blockbuster total access is a great investment if you love watching movies! We saved a ton of money by purchasing the total access subscription since we rented and purchased several DVD's a month. Even though they recently raised their prices, its still... http://www.epinions.com/content/submit.html/comment_~409855102596 Thu, 6 Dec 2007 21:18:50 GMT http://www.epinions.com/content_409855102596?linkin_id=8003929 http://www.epinions.com/content_406572469892?linkin_id=8003929 rating: 4/5 by: Epinions Author nonedude - Background: I have been an on-line member for approx. 2 years now. I have been a store member for at least 10 years now. On-line Experience: For $19.25 per month (as of 10-28-07) I am on the 3 DVD plan. The monthly fee is directly... http://www.epinions.com/content/submit.html/comment_~406572469892 Sun, 28 Oct 2007 08:39:17 GMT http://www.epinions.com/content_406572469892?linkin_id=8003929 http://www.epinions.com/content_405544799876?linkin_id=8003929 rating: 2/5 by: Epinions Author rooroo - I subscribed to Blockbuster Total Access in November 2006, when it was new. At first it was great: I would put the more obscure movies I wanted to see on my online queue. When I finished a movie, I would take it to a physical store, and get a free... http://www.epinions.com/content/submit.html/comment_~405544799876 Sun, 14 Oct 2007 05:49:43 GMT http://www.epinions.com/content_405544799876?linkin_id=8003929 http://www.epinions.com/content_404758695556?linkin_id=8003929 rating: 1/5 by: Epinions Author shel23 - Horrible service. My DVDs were continuously out of order, damaged, or late to ship. I always complained if there was an obvious problem. Guess what? they simply expelled me. Oh well switched to Netflix. Let them take my money for a... http://www.epinions.com/content/submit.html/comment_~404758695556 Thu, 4 Oct 2007 04:23:10 GMT http://www.epinions.com/content_404758695556?linkin_id=8003929 http://www.epinions.com/content_404408143492?linkin_id=8003929 rating: 1/5 by: Epinions Author kirklandguy124 - we used bluckbuster online for 7 months. we always returned our three online movies to the store every friday. the first two months our new movies arrived every tuesday. the second two months our new movies would arrive every wednesday. the third two... http://www.epinions.com/content/submit.html/comment_~404408143492 Sat, 29 Sep 2007 14:49:17 GMT http://www.epinions.com/content_404408143492?linkin_id=8003929 http://www.epinions.com/content_403044667012?linkin_id=8003929 rating: 3/5 by: Epinions Author tsetsaf - Enjoyable for a while; became significantly worse as time progressed. And then they wanted to raise our rates by 50%. At the time of rate increase they billed our account for the next month (non-refundable) and then ordered us to upgrade to one of the... http://www.epinions.com/content/submit.html/comment_~403044667012 Wed, 12 Sep 2007 14:52:33 GMT http://www.epinions.com/content_403044667012?linkin_id=8003929 http://www.epinions.com/content_402664951428?linkin_id=8003929 rating: 1/5 by: Epinions Author jme77084 - I wish it were possible to give a negative star rating because Blockbuster Online does not deserve to even register a score. I have had bad experiences with Blockbuster stores in the past, resulting in a long-term boycott, but with all of the... http://www.epinions.com/content/submit.html/comment_~402664951428 Mon, 10 Sep 2007 20:56:40 GMT http://www.epinions.com/content_402664951428?linkin_id=8003929 http://www.epinions.com/content_402672160388?linkin_id=8003929 rating: 1/5 by: Epinions Author jsauerii - Blockbuster Online Movie Rentals has got to be the absolute worst experience I have ever had online and I have dealt with some real winners. The first problem was when I signed up for the $9.99 trial. I was billed the full amount and when I called... http://www.epinions.com/content/submit.html/comment_~402672160388 Fri, 7 Sep 2007 22:32:46 GMT http://www.epinions.com/content_402672160388?linkin_id=8003929 http://www.epinions.com/content_401840967300?linkin_id=8003929 rating: 1/5 by: Epinions Author atpisit - Hi, I received the following e-mail on August 17th. At the time I had some mail-in movies to return, which I brought to the store on August 22. Blockbuster cancelled my plan as soon as those movies were returned and never even notified me. What a... http://www.epinions.com/content/submit.html/comment_~401840967300 Tue, 28 Aug 2007 13:16:57 GMT http://www.epinions.com/content_401840967300?linkin_id=8003929 http://www.epinions.com/content_401551888004?linkin_id=8003929 rating: 1/5 by: Epinions Author lmorrinamc - Blockbuster Customer Service - Grade: F It appears my "personal reply" was simply a form letter. Here's my letter and their response: Customer (Leland) 08/23/2007 06:29 PM To whom it may concern, We recently received notification that our... http://www.epinions.com/content/submit.html/comment_~401551888004 Fri, 24 Aug 2007 17:09:44 GMT http://www.epinions.com/content_401551888004?linkin_id=8003929 http://www.epinions.com/content_401493102212?linkin_id=8003929 rating: 1/5 by: Epinions Author flwrgrdn - I was recently told my billing plan would increase by 6.00 a month based on the number of movies I rented and returned to the store. Since my contract with Blockbuster specifically stated "unlimited" rentals, apparently that was all a lie. it isn't... http://www.epinions.com/content/submit.html/comment_~401493102212 Thu, 23 Aug 2007 23:57:10 GMT http://www.epinions.com/content_401493102212?linkin_id=8003929