© 1999-2009 Shopping.com, Inc. This feed is subject to our terms of use: http://www.epinions.com/help/rss_terms http://www.epinions.com/webs-Web_Services-All-Merchants-Altrec_com Recent reviews written about Altrec.com en-us 80 80 http://www.epinions.com/webs-Web_Services-All-Merchants-Altrec_com http://img.epinions.com/images/opti/be/53/websWeb_ServicesAllMerchantsAltrec_com1-resized80.gif http://www.epinions.com/content_486382866052?linkin_id=8003929 rating: 3/5 by: Epinions Author themont - It was easy to order. But to return, they won't exchange. Have to do it as separate invoices. The selection is great, but their return policy is more finicky than bigger companies. To me, convenience is the reason to shop on the... http://www.epinions.com/content/submit.html/comment_~486382866052 Sun, 27 Sep 2009 14:10:35 GMT http://www.epinions.com/content_486382866052?linkin_id=8003929 http://www.epinions.com/content_477711535748?linkin_id=8003929 rating: 3/5 by: Epinions Author billywoo - Shipping is too slow!  I placed an order and it wasn't received for almost two weeks.  In all fairness, they state on their website that it may take 8 to 10 business days, but they need to work out a quicker arrangement with their shipper,... http://www.epinions.com/content/submit.html/comment_~477711535748 Thu, 16 Jul 2009 08:25:24 GMT http://www.epinions.com/content_477711535748?linkin_id=8003929 http://www.epinions.com/content_473414340228?linkin_id=8003929 rating: 5/5 by: Epinions Author masterlao - I purchased a North face bag, with a great discount with free shipping.  I just got my backpack just in time for my trip.. Fast Shipping.. I'll buy next time from them..  reliable..Big discount, free shipping, eventhough its free... http://www.epinions.com/content/submit.html/comment_~473414340228 Wed, 10 Jun 2009 00:08:23 GMT http://www.epinions.com/content_473414340228?linkin_id=8003929 http://www.epinions.com/content_469704871556?linkin_id=8003929 rating: 1/5 by: Epinions Author stuxu - They have good pricing, but the shipping and processing of orders is too slow.  Not worth ordering from again.  I ordered a "special item", a rain coat, on a thursday and the next friday it was still not processed and ready to ship.  They... http://www.epinions.com/content/submit.html/comment_~469704871556 Fri, 8 May 2009 13:58:48 GMT http://www.epinions.com/content_469704871556?linkin_id=8003929 http://www.epinions.com/content_466321903236?linkin_id=8003929 rating: 4/5 by: Epinions Author tennis_player - BACKGROUND:I was looking for a good price on North Face, short sleeved, high-tech fabric for travel, golf and general purpose wear.  Typically, I would have to shop at TravelSmith, REI, EMS, Campmor or Columbia Sportswear for these... http://www.epinions.com/content/submit.html/comment_~466321903236 Tue, 7 Apr 2009 23:01:39 GMT http://www.epinions.com/content_466321903236?linkin_id=8003929 http://www.epinions.com/content_462818807428?linkin_id=8003929 rating: 5/5 by: Epinions Author ariel8750 - Customer sercie and "Price Match Plus" are AWESOME at Altrec.com. I recently ordered a pair of Oakley sunglasses in which Altrec matched the price from another website PLUS they gave me 5% on top of the savings. They offered free shipping as well. After... http://www.epinions.com/content/submit.html/comment_~462818807428 Wed, 4 Mar 2009 19:50:50 GMT http://www.epinions.com/content_462818807428?linkin_id=8003929 http://www.epinions.com/content_461854707332?linkin_id=8003929 rating: 1/5 by: Epinions Author mendoliac1 - Ordered $120 snow boots - when I received them they were defective.  Sent them back immediately, 1 MONTH LATER NO CREDIT TO MY ACCOUNT.  Have called them and they say they "put it through" and that it should show up in a couple of days, but it... http://www.epinions.com/content/submit.html/comment_~461854707332 Mon, 23 Feb 2009 10:44:39 GMT http://www.epinions.com/content_461854707332?linkin_id=8003929 http://www.epinions.com/content_461502582404?linkin_id=8003929 rating: 4/5 by: Epinions Author jetbluefan1 - I recently found that I wanted a new backpack to replace my gym bag - one which became too bulky to lug around after work. My co-worker has had her The North Face backpack for over three years and it is still going strong, so I figured I would do some... http://www.epinions.com/content/submit.html/comment_~461502582404 Thu, 19 Feb 2009 23:07:21 GMT http://www.epinions.com/content_461502582404?linkin_id=8003929 http://www.epinions.com/content_459471163012?linkin_id=8003929 rating: 5/5 by: Epinions Author willowbeast - Great luck.  Had to wait a while for one item out of 4, but prices and selection were great, and return on the one item I chose not to keep was easy.  Had good luck with online customer service.  Would definitely order from them... http://www.epinions.com/content/submit.html/comment_~459471163012 Fri, 30 Jan 2009 16:39:03 GMT http://www.epinions.com/content_459471163012?linkin_id=8003929 http://www.epinions.com/content_457070513796?linkin_id=8003929 rating: 1/5 by: Epinions Author gndayton - I ordered a sleeping bag by Marmot and the order was put in a "pending" status, (I've never heard of that from a company, especially online).  I never recieved a receipt nor any communication about my order.  I called Altrec several days later... http://www.epinions.com/content/submit.html/comment_~457070513796 Thu, 8 Jan 2009 09:25:41 GMT http://www.epinions.com/content_457070513796?linkin_id=8003929 http://www.epinions.com/content_456514571908?linkin_id=8003929 rating: 1/5 by: Epinions Author scoppiatomatto - my shopping experience at first run  my order  it was ok and easy, until i had to wait 3 weeks for my pkg to arrive because someone at altrec as made mistake in writing my address,complaing did nothing,my pkg should have been deliver in 7... http://www.epinions.com/content/submit.html/comment_~456514571908 Fri, 2 Jan 2009 23:57:35 GMT http://www.epinions.com/content_456514571908?linkin_id=8003929 http://www.epinions.com/content_456028556932?linkin_id=8003929 rating: 1/5 by: Epinions Author bnaught - I will probably never do business with Altrec. I ordered a jacket on December 14 and still haven't gotten it. I received confirmation emails that my ordered was confirmed and that it was being shipped. When it still didn't arrive on Xmas Eve, we looked... http://www.epinions.com/content/submit.html/comment_~456028556932 Mon, 29 Dec 2008 15:33:18 GMT http://www.epinions.com/content_456028556932?linkin_id=8003929 http://www.epinions.com/content_454998068868?linkin_id=8003929 rating: 1/5 by: Epinions Author pacifisistic - Worst Customer Service EVER: 1) Bad faith ship date (Only shows AFTER order placed).2) Service rep disconnected chat window when (politely) asked to cancel order.3) Customer Service would not return phone calls nor... http://www.epinions.com/content/submit.html/comment_~454998068868 Tue, 16 Dec 2008 14:41:30 GMT http://www.epinions.com/content_454998068868?linkin_id=8003929 http://www.epinions.com/content_453770841732?linkin_id=8003929 rating: 2/5 by: Epinions Author squarepeg23 - I really wanted to purchase a North Face Jacket on December 4 for an upcoming trip later in December. The Altrec website was my first choice, but stated the piece would not ship until the 18th. I needed to receive the jacket before then,... http://www.epinions.com/content/submit.html/comment_~453770841732 Thu, 4 Dec 2008 16:45:19 GMT http://www.epinions.com/content_453770841732?linkin_id=8003929 http://www.epinions.com/content_447529127556?linkin_id=8003929 rating: 2/5 by: Epinions Author h_kap - Altrec has misleading pricing schemes. You purchase a product to discover there is a 20% mark up on the tag once you get it. Their customer service has no response when questioned about this. The product delivers quick, but their customer service is... http://www.epinions.com/content/submit.html/comment_~447529127556 Fri, 10 Oct 2008 18:07:06 GMT http://www.epinions.com/content_447529127556?linkin_id=8003929 http://www.epinions.com/content_433027518084?linkin_id=8003929 rating: 5/5 by: Epinions Author shaneme7 - Great customer service. I emailed them after I found lower prices at other online stores and they contacted me via email immediately. I was given a direct number and even though I had to leave a message, they called me back within minutes. I spoke with... http://www.epinions.com/content/submit.html/comment_~433027518084 Sun, 8 Jun 2008 15:00:27 GMT http://www.epinions.com/content_433027518084?linkin_id=8003929 http://www.epinions.com/content_424044433028?linkin_id=8003929 rating: 5/5 by: Epinions Author clhc - Saw a The North Face Denali Hoodie that I've been looking for and found it on Altrec.Com, which they had on sale. So I called customer service to ask more questions about it because of the descriptions giving for the jacket, and Altrec.Com's customer... http://www.epinions.com/content/submit.html/comment_~424044433028 Sat, 29 Mar 2008 18:26:39 GMT http://www.epinions.com/content_424044433028?linkin_id=8003929 http://www.epinions.com/content_404182306436?linkin_id=8003929 rating: 1/5 by: Epinions Author boricuaracer - would never order again from this basement operated store.I think they sell stuff that they do not stock. stay away from them.they will give you the run around bout the status of your... http://www.epinions.com/content/submit.html/comment_~404182306436 Wed, 26 Sep 2007 18:18:25 GMT http://www.epinions.com/content_404182306436?linkin_id=8003929 http://www.epinions.com/content_390534499972?linkin_id=8003929 rating: 5/5 by: Epinions Author etopper - I recently purchased a Sirius 3 tent, as was surprised when attempting to use it for the first time that it did not fit the measurement specifications advertised (manufacturer specs). The length of 84" was actually 76", and being 76" tall (6'4"), meant... http://www.epinions.com/content/submit.html/comment_~390534499972 Fri, 13 Jul 2007 15:32:05 GMT http://www.epinions.com/content_390534499972?linkin_id=8003929 http://www.epinions.com/content_339191369348?linkin_id=8003929 rating: 5/5 by: Epinions Author rocket365 - I have been completely satisfied with my 3 experiences with Altrec. The selection is extensive and the sale prices are the best around. Free shipping is available for orders over $45, and it is a very quick UPS ground service. They even offer a price... http://www.epinions.com/content/submit.html/comment_~339191369348 Tue, 27 Mar 2007 18:08:10 GMT http://www.epinions.com/content_339191369348?linkin_id=8003929 http://www.epinions.com/content_337658023556?linkin_id=8003929 rating: 1/5 by: Epinions Author tejon2 - Very unsatisfactory experience, tried to price match, they said they would need to verify product was same season, model, colour and I completely understand that, however they got back to me and said they had spoken to competitor and item was not the... http://www.epinions.com/content/submit.html/comment_~337658023556 Fri, 23 Mar 2007 20:04:16 GMT http://www.epinions.com/content_337658023556?linkin_id=8003929 http://www.epinions.com/content_230567153284?linkin_id=8003929 rating: 5/5 by: Epinions Author wvwanderer - Very good website, lots of selection. My order arrived on time exactly as promised. I would definetly shop with them... http://www.epinions.com/content/submit.html/comment_~230567153284 Wed, 10 May 2006 14:25:19 GMT http://www.epinions.com/content_230567153284?linkin_id=8003929 http://www.epinions.com/content_216670965380?linkin_id=8003929 rating: 5/5 by: Epinions Author ade8854 - EXTRAORDINARY online outdoor goods retailer. I absolutely cannot express how impressed I've been with Altrec. I've made 3 orders there, and every time I've had an extraordinary buying experience. Design/buying experience The website is perfectly... http://www.epinions.com/content/submit.html/comment_~216670965380 Thu, 5 Jan 2006 15:41:45 GMT http://www.epinions.com/content_216670965380?linkin_id=8003929 http://www.epinions.com/content_188956905092?linkin_id=8003929 rating: 5/5 by: Epinions Author shoplmart - I first discovered Altrec&#146s online store around a year ago after finding a great deal on an inexpensive Nike hydration pack. Since that time I have purchased three other outdoor packs from Altrec.com. About this store: Altrec.com... http://www.epinions.com/content/submit.html/comment_~188956905092 Tue, 12 Jul 2005 23:39:17 GMT http://www.epinions.com/content_188956905092?linkin_id=8003929 http://www.epinions.com/content_184526409348?linkin_id=8003929 rating: 5/5 by: Epinions Author djthul - Product was delivered on time, at a great price. Requests (e-mails) to customer service were answered immediately and satisfactorily. Definitely would recommend to... http://www.epinions.com/content/submit.html/comment_~184526409348 Sat, 28 May 2005 10:45:39 GMT http://www.epinions.com/content_184526409348?linkin_id=8003929