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This feed is subject to our terms of use: http://www.epinions.com/help/rss_terms http://www.epinions.com/webs-Web_Services-All-Merchants-BabyUniverse_com Recent reviews written about Baby Universe en-us 80 80 http://www.epinions.com/webs-Web_Services-All-Merchants-BabyUniverse_com http://img.epinions.com/images/opti/55/9c/websWeb_ServicesAllMerchantsBabyUniverse_com1-resized80.gif http://www.epinions.com/content_457038270084?linkin_id=8003929 rating: 2/5 by: Epinions Author ejtapia - Website was as expected for an online retailer.  Our little one is now almost 11 months and we wanted a chair where it could be used in different ways for feeding.  The Combi Hero seemed to fit the bill perfectly.Unfortunately, after 6... http://www.epinions.com/content/submit.html/comment_~457038270084 Wed, 7 Jan 2009 18:57:33 GMT http://www.epinions.com/content_457038270084?linkin_id=8003929 http://www.epinions.com/content_449987055236?linkin_id=8003929 rating: 4/5 by: Epinions Author lena999 - I read all the bad reviews for this online store only after I ordered the stroller from them, and I was really worried that I might end up having all kinds of problems with Baby Universe. I was pleasantly surprised with my experience, though. Not... http://www.epinions.com/content/submit.html/comment_~449987055236 Sun, 2 Nov 2008 03:04:24 GMT http://www.epinions.com/content_449987055236?linkin_id=8003929 http://www.epinions.com/content_429036768900?linkin_id=8003929 rating: 5/5 by: Epinions Author kimberlylh9 - I fell in love with the mod turtle crib bedding as soon as I laid my eyes on it in a catalog. The four piece crib bedding was retailed at $174 in the catalog. I conducted a thorough web-based search to see if I could find the mod turtle bedding at a... http://www.epinions.com/content/submit.html/comment_~429036768900 Tue, 6 May 2008 14:50:10 GMT http://www.epinions.com/content_429036768900?linkin_id=8003929 http://www.epinions.com/content_353189006980?linkin_id=8003929 rating: 2/5 by: Epinions Author hollyn23 - I ordered a Britax Boulevard seat for my 5 month old daughter on March 23. I received the seat 4 days after I ordered it but it was the incorrect pattern. I called customer service to see about exchanging it and they told me I needed to email pics of... http://www.epinions.com/content/submit.html/comment_~353189006980 Mon, 18 Feb 2008 16:00:26 GMT http://www.epinions.com/content_353189006980?linkin_id=8003929 http://www.epinions.com/content_410955452036?linkin_id=8003929 rating: 1/5 by: Epinions Author abstigumph - I returned a changing table to Baby Universe because my daughter-in-law found a nicer one at a different store. Baby Universe charged me almost ONE THIRD OF THE TOTAL PURCHASE PRICE for "restocking". I received the refund FOUR MONTHS AFTER RETURNING... http://www.epinions.com/content/submit.html/comment_~410955452036 Sun, 16 Dec 2007 13:24:33 GMT http://www.epinions.com/content_410955452036?linkin_id=8003929 http://www.epinions.com/content_407325150852?linkin_id=8003929 rating: 1/5 by: Epinions Author xh_yue - Purchase and delivery are ok. BUT, the customer service totally sucks!!! BabyTV.com once had a promotion of giving cash back of $50 on purchase of $200 made through babyuniverse.com. I made a qualified purchase of $250 within required time period, and... http://www.epinions.com/content/submit.html/comment_~407325150852 Thu, 8 Nov 2007 12:47:00 GMT http://www.epinions.com/content_407325150852?linkin_id=8003929 http://www.epinions.com/content_403431263876?linkin_id=8003929 rating: 1/5 by: Epinions Author braggsalot - I made a recent purchase with Baby Universe and I found a lot of problems with their company. First off they have a price match guarantee for which they are not willing to stand behind. I also made contact with their customer service representatives and... http://www.epinions.com/content/submit.html/comment_~403431263876 Mon, 17 Sep 2007 15:08:28 GMT http://www.epinions.com/content_403431263876?linkin_id=8003929 http://www.epinions.com/content_402653089412?linkin_id=8003929 rating: 1/5 by: Epinions Author zackh - I ordered a bassinet that had a decorative fabric liner around the bassinet. When it arrived, there was mold and rust stains on the fabric. Not the most desirable or sanitary condition for our little bundle of joy. I called the manufacturer as... http://www.epinions.com/content/submit.html/comment_~402653089412 Fri, 7 Sep 2007 17:35:43 GMT http://www.epinions.com/content_402653089412?linkin_id=8003929 http://www.epinions.com/content_393006255748?linkin_id=8003929 rating: 1/5 by: Epinions Author sarashay1 - I ordered a stroller 4 1/2 weeks ago and still have not received it. Three days ago I was promised that it would be sent three day air and today I spoke to them and they don't even know if it has shipped yet. Don't order from them even if they are... http://www.epinions.com/content/submit.html/comment_~393006255748 Wed, 18 Jul 2007 18:31:49 GMT http://www.epinions.com/content_393006255748?linkin_id=8003929 http://www.epinions.com/content_389159620228?linkin_id=8003929 rating: 1/5 by: Epinions Author abdjr111 - Ordered a nationally available stroller, under the description of being "In Stock." Heard nothing for two weeks; called only to find out stroller was backordred. No apology given for not communicating this. Stroller then backordered twice; pushed back... http://www.epinions.com/content/submit.html/comment_~389159620228 Tue, 10 Jul 2007 20:45:22 GMT http://www.epinions.com/content_389159620228?linkin_id=8003929 http://www.epinions.com/content_389074816644?linkin_id=8003929 rating: 1/5 by: Epinions Author krdindy - On June 4, 2007, I ordered a Baby Planet Unity Sport Stroller from Baby Universe. I was informed that the stroller was out of stock, but that Baby Universe had ordered the stroller from the manufacturer. However, it is now July 10th and I still do not... http://www.epinions.com/content/submit.html/comment_~389074816644 Tue, 10 Jul 2007 17:08:54 GMT http://www.epinions.com/content_389074816644?linkin_id=8003929 http://www.epinions.com/content_385532333700?linkin_id=8003929 rating: 5/5 by: Epinions Author marima - Great experience with ordering the Maclaren Twin stroller. As promised, promptly received order confirmation number and tracking number. The (free!!) shipping was amazingly fast -- within one week of order received the stroller flawless and neatly... http://www.epinions.com/content/submit.html/comment_~385532333700 Thu, 5 Jul 2007 17:06:31 GMT http://www.epinions.com/content_385532333700?linkin_id=8003929 http://www.epinions.com/content_379418545796?linkin_id=8003929 rating: 5/5 by: Epinions Author lucybug25 - I purchase a stroller from Baby Universe. The product was shipped from the manufacture and was defective. Baby Universe's customer service was outstanding from the beginning to the end. They were extremely nice and... http://www.epinions.com/content/submit.html/comment_~379418545796 Thu, 21 Jun 2007 10:58:00 GMT http://www.epinions.com/content_379418545796?linkin_id=8003929 http://www.epinions.com/content_375584820868?linkin_id=8003929 rating: 5/5 by: Epinions Author alio4206 - I ordered a higher end umbrella stroller from Baby Universe and automatically received free shipping. I also found a coupon code online for 10% off. So, the product was on sale for $10 off, I got another $10 off with the coupon, and also got free... http://www.epinions.com/content/submit.html/comment_~375584820868 Thu, 14 Jun 2007 19:30:18 GMT http://www.epinions.com/content_375584820868?linkin_id=8003929 http://www.epinions.com/content_347238600324?linkin_id=8003929 rating: 1/5 by: Epinions Author sue_wi - I ordered the Britax, Marathon Car Seat through Baby Universe on 3/12/07 because they had one of the best prices ($209) with free shipping. I did not receive the car seat until 4/9/07. The website states, "Same Day Shipping if Ordered by 2PM EST M-F."... http://www.epinions.com/content/submit.html/comment_~347238600324 Thu, 12 Apr 2007 23:31:05 GMT http://www.epinions.com/content_347238600324?linkin_id=8003929 http://www.epinions.com/content_343084797572?linkin_id=8003929 rating: 1/5 by: Epinions Author kareniannone - I ordered a crib and it arrived defective. I contacted them to request a UPS call tag to pick up the crib. Never came. I called back again. Again no UPS tag. I called back a 3rd and 4th time, at which point they told me I needed to provide a serial... http://www.epinions.com/content/submit.html/comment_~343084797572 Thu, 5 Apr 2007 12:58:11 GMT http://www.epinions.com/content_343084797572?linkin_id=8003929 http://www.epinions.com/content_340564151940?linkin_id=8003929 rating: 1/5 by: Epinions Author anicholson828 - I ordered a bedding set on February 18th and my credit card was promptly charged over $500. Since I selected special order items the site said it could take 4 to 6 weeks for delivery. At 4 weeks I called customer service for the first time to check the... http://www.epinions.com/content/submit.html/comment_~340564151940 Thu, 29 Mar 2007 17:49:58 GMT http://www.epinions.com/content_340564151940?linkin_id=8003929 http://www.epinions.com/content_334061407876?linkin_id=8003929 rating: 1/5 by: Epinions Author milk_n_cookies - I ordered a fisher price papasan cradle swing. I received an email the next day saying it was out of stock and I opted to wait. couple days later on checking their site I noticed the price had gone up more than double. That same day I discovered the... http://www.epinions.com/content/submit.html/comment_~334061407876 Sat, 17 Mar 2007 00:20:16 GMT http://www.epinions.com/content_334061407876?linkin_id=8003929 http://www.epinions.com/content_325581901444?linkin_id=8003929 rating: 1/5 by: Epinions Author nikpour - We recently ordered a car-seat from Baby Universe. The merchandise we received was damaged upon arrival. After my first call to Baby Universe I was promised that the defective merchandise will be picked up and replaced immediately. Then after nothing has... http://www.epinions.com/content/submit.html/comment_~325581901444 Mon, 26 Feb 2007 20:07:49 GMT http://www.epinions.com/content_325581901444?linkin_id=8003929 http://www.epinions.com/content_325515644548?linkin_id=8003929 rating: 1/5 by: Epinions Author sbeeone - I ordered the Britax Roundabout car seat and when I ordered it, it was in stock. They promise same day shipping if it's ordered by 2pm, 24 hours later they were sold out. I called to see if they shipped my order, after waiting 10 minutes to talk to... http://www.epinions.com/content/submit.html/comment_~325515644548 Mon, 26 Feb 2007 17:50:09 GMT http://www.epinions.com/content_325515644548?linkin_id=8003929 http://www.epinions.com/content_323005943428?linkin_id=8003929 rating: 5/5 by: Epinions Author mrsmeyerson - Wonderful online store with great integrity. I purchased a stroller from them many months ago and didn't care for it. When I attempted to return it immediately, Baby Universe allowed me to return this stroller with no questions asked. Then, a week... http://www.epinions.com/content/submit.html/comment_~323005943428 Wed, 21 Feb 2007 02:39:52 GMT http://www.epinions.com/content_323005943428?linkin_id=8003929 http://www.epinions.com/content_316339162756?linkin_id=8003929 rating: 1/5 by: Epinions Author grandmammy - Horrible customer service! They charged my credit card before shipping my order, then the order sat in their database for two weeks without any activity. I contacted customer service 5 times via telephone and e-mails to find out the status of the... http://www.epinions.com/content/submit.html/comment_~316339162756 Tue, 6 Feb 2007 12:11:17 GMT http://www.epinions.com/content_316339162756?linkin_id=8003929 http://www.epinions.com/content_306524163716?linkin_id=8003929 rating: 1/5 by: Epinions Author jpshops - The nightmare began when I ordered a valance and fitted sheet from Baby Universe. I never received an order # and sat on hold for 12 minutes before a person actually picked up the phone. I received the valance 3-4 days later though expecting a 2-week... http://www.epinions.com/content/submit.html/comment_~306524163716 Mon, 15 Jan 2007 16:21:50 GMT http://www.epinions.com/content_306524163716?linkin_id=8003929 http://www.epinions.com/content_302584663684?linkin_id=8003929 rating: 1/5 by: Epinions Author je1166 - I recently purchased furniture from the baby universe web site after 6 weeks they finally shipped the furniture, I emailed customer service 4 times with no response. After 3 more weeks I still did not receive my furniture, I called 3 times waiting on... http://www.epinions.com/content/submit.html/comment_~302584663684 Sat, 6 Jan 2007 21:25:07 GMT http://www.epinions.com/content_302584663684?linkin_id=8003929 http://www.epinions.com/content_299871211140?linkin_id=8003929 rating: 1/5 by: Epinions Author marshall2000 - Never buy here-miss advertised a price went to buy it then oh-sorry can't buy it. Miss advertising practice to get you in. Bad... http://www.epinions.com/content/submit.html/comment_~299871211140 Mon, 1 Jan 2007 01:27:53 GMT http://www.epinions.com/content_299871211140?linkin_id=8003929