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This feed is subject to our terms of use: http://www.epinions.com/help/rss_terms http://www.epinions.com/webs-Web_Services-All-Merchants-Office_Depot Recent reviews written about Office Depot en-us 80 80 http://www.epinions.com/webs-Web_Services-All-Merchants-Office_Depot http://img.epinions.com/images/opti/fa/65/websWeb_ServicesAllMerchantsOffice_Depot1-resized80.gif http://www.epinions.com/content_490944564868?linkin_id=8003929 rating: 1/5 by: Epinions Author mahiwahi - I have shopped online with a "pick up at the store" option 2 times with this company and both have been disasters.  First time I arrived to pick up product and they said I have marked it for delivery.  Which I know I did not do.  I even... http://www.epinions.com/content/submit.html/comment_~490944564868 Sat, 7 Nov 2009 16:40:12 GMT http://www.epinions.com/content_490944564868?linkin_id=8003929 http://www.epinions.com/content_467836702340?linkin_id=8003929 rating: 1/5 by: Epinions Author ceshopper - Employee's are unwilling to help customers with problems on purchases less than a month old.  Unwilling to get a supervisor to help as... http://www.epinions.com/content/submit.html/comment_~467836702340 Tue, 21 Apr 2009 22:18:55 GMT http://www.epinions.com/content_467836702340?linkin_id=8003929 http://www.epinions.com/content_462631636612?linkin_id=8003929 rating: 4/5 by: Epinions Author texasgal22 - Shop at Office Depot all the time, online, in the store - and have NEVER had any of the problems that others have written about - yes, I have had to return an item or two and have had no problems getting a new item or getting funds returned.  Their... http://www.epinions.com/content/submit.html/comment_~462631636612 Mon, 2 Mar 2009 23:46:41 GMT http://www.epinions.com/content_462631636612?linkin_id=8003929 http://www.epinions.com/content_459966156420?linkin_id=8003929 rating: 1/5 by: Epinions Author cstorebob - Double charged my debit card $1,175.59 for office furniture purchased from Daytona Beach store.  They are dragging feet in issuing refund, even though they admit they made a mistake. Have called them daily and they don't seem to... http://www.epinions.com/content/submit.html/comment_~459966156420 Wed, 4 Feb 2009 15:53:59 GMT http://www.epinions.com/content_459966156420?linkin_id=8003929 http://www.epinions.com/content_454327111300?linkin_id=8003929 rating: 1/5 by: Epinions Author squishyjr - I ordered the HP Notebook from OfficeDepot.Com on Thanksgiving. I was suppose to get it last week, but NOTHING! Today is the 8th and they guaranteed 3 days shipping. Its been 11 days since I ordered the notebook. I have... http://www.epinions.com/content/submit.html/comment_~454327111300 Tue, 9 Dec 2008 02:32:58 GMT http://www.epinions.com/content_454327111300?linkin_id=8003929 http://www.epinions.com/content_436652183172?linkin_id=8003929 rating: 1/5 by: Epinions Author prakashmonty - This is regarding pathetic customer service by Office Depot - I ordered Lenovo Notebook online from Office depot. Got Order Confirmation After 10 days no one bothered to call back and when I called they said the item was not in inventory. After calling... http://www.epinions.com/content/submit.html/comment_~436652183172 Wed, 9 Jul 2008 20:10:33 GMT http://www.epinions.com/content_436652183172?linkin_id=8003929 http://www.epinions.com/content_422765366916?linkin_id=8003929 rating: 0/5 by: Epinions Author pwlegg - I have been trying for 14 months to get a promised rebate from a purchase from Office Depot. They have sent 3 letters saying "checks in the mail" but still no $$$$ from them. Don't do business with these people... http://www.epinions.com/content/submit.html/comment_~422765366916 Wed, 19 Mar 2008 20:27:22 GMT http://www.epinions.com/content_422765366916?linkin_id=8003929 http://www.epinions.com/content_422132747908?linkin_id=8003929 rating: 1/5 by: Epinions Author sashacarol - Bad business practice. Same deal with me as with many others. They offered a monitor I wanted. I ordered it. I only received a confirmation email that I had ordered. Upon looking several days later I find that my order had been canceled. This was to be a... http://www.epinions.com/content/submit.html/comment_~422132747908 Fri, 14 Mar 2008 20:35:53 GMT http://www.epinions.com/content_422132747908?linkin_id=8003929 http://www.epinions.com/content_415684857476?linkin_id=8003929 rating: 5/5 by: Epinions Author bridgeandport - $50 for free shipping and it comes each and every time on time and complete. Considering the very bad experiences I have had with other companies like West Elm and Overstock, Office Depot is the old reliable when it comes to actually delivering... http://www.epinions.com/content/submit.html/comment_~415684857476 Thu, 24 Jan 2008 02:10:36 GMT http://www.epinions.com/content_415684857476?linkin_id=8003929 http://www.epinions.com/content_415554965124?linkin_id=8003929 rating: 1/5 by: Epinions Author gator82 - Horrible experience. Plastic file box shows up from their warehouse not over-packed. it was broken in a number of places. Customer service folks barely speak English and have terrible time figuring out what is going on in their own systems. One product... http://www.epinions.com/content/submit.html/comment_~415554965124 Tue, 22 Jan 2008 23:31:32 GMT http://www.epinions.com/content_415554965124?linkin_id=8003929 http://www.epinions.com/content_406518075012?linkin_id=8003929 rating: 1/5 by: Epinions Author natsopinion - This is the worst experience!!! I ordered an office chair which arrived in 2 days as expected... But it came damaged. I called the customer service department and they sent UPS to pick it up 2 days later. Then I was told that after they received the... http://www.epinions.com/content/submit.html/comment_~406518075012 Sat, 27 Oct 2007 10:44:04 GMT http://www.epinions.com/content_406518075012?linkin_id=8003929 http://www.epinions.com/content_406375206532?linkin_id=8003929 rating: 1/5 by: Epinions Author deefromlkpt - Ordered a calculator on-line. It was advertised as having a rebate. After ordering, I printed the rebate form from the website. I mail it in with my receipts. Two months later it was rejected because the rebate was good "at Office Depot only." I assumed... http://www.epinions.com/content/submit.html/comment_~406375206532 Thu, 25 Oct 2007 10:21:27 GMT http://www.epinions.com/content_406375206532?linkin_id=8003929 http://www.epinions.com/content_405190053508?linkin_id=8003929 rating: 1/5 by: Epinions Author wonzo99 - I have the most negative customer experience with Office Depot online orders. I placed the original order for the student desk a month ago. It was delivered on time, however the desk was of poor quality and was damaged. I called back for the... http://www.epinions.com/content/submit.html/comment_~405190053508 Tue, 9 Oct 2007 19:48:29 GMT http://www.epinions.com/content_405190053508?linkin_id=8003929 http://www.epinions.com/content_401209659012?linkin_id=8003929 rating: 1/5 by: Epinions Author y----- - I ordered a calculator for store pick up. I received an confirmation email and went to store to find out the order was cancelled without any notice. The store manager doesn't honor the on-line order for store pickup... http://www.epinions.com/content/submit.html/comment_~401209659012 Mon, 20 Aug 2007 21:31:24 GMT http://www.epinions.com/content_401209659012?linkin_id=8003929 http://www.epinions.com/content_399788838532?linkin_id=8003929 rating: 1/5 by: Epinions Author shopwu - I had ordered a set of headphones that I needed as a present a few weeks in advance because the website said that it would need to be ordered. Initially, they emailed to say they had placed the order & charged my card. After 1 week, they emailed again &... http://www.epinions.com/content/submit.html/comment_~399788838532 Thu, 2 Aug 2007 14:18:55 GMT http://www.epinions.com/content_399788838532?linkin_id=8003929 http://www.epinions.com/content_399401324164?linkin_id=8003929 rating: 1/5 by: Epinions Author abdezyn - A TOTAL JOKE!!! I wasted an hour on the website and on their automated phone registration. The "voice recognition system" does recognize anything and there are about 20 steps! I called the store that I purchased from, and the manager was completely... http://www.epinions.com/content/submit.html/comment_~399401324164 Mon, 30 Jul 2007 15:19:26 GMT http://www.epinions.com/content_399401324164?linkin_id=8003929 http://www.epinions.com/content_388419849860?linkin_id=8003929 rating: 1/5 by: Epinions Author armstrongsco - Terrible customer service policy. I purchased a VTech ia5845 cordless phone system. It proved to be defective. When I took it back to the store (within 3o days), they wouldn't take it back, saying I had to return it within 14 days. Manufacturer also... http://www.epinions.com/content/submit.html/comment_~388419849860 Mon, 9 Jul 2007 12:24:02 GMT http://www.epinions.com/content_388419849860?linkin_id=8003929 http://www.epinions.com/content_387199110788?linkin_id=8003929 rating: 1/5 by: Epinions Author chilepiper - Good Luck getting an Office Depot Rebate. The probability is, you are in for an adventure. And that applies to those of you who meet all the... http://www.epinions.com/content/submit.html/comment_~387199110788 Fri, 6 Jul 2007 21:57:30 GMT http://www.epinions.com/content_387199110788?linkin_id=8003929 http://www.epinions.com/content_382826942084?linkin_id=8003929 rating: 1/5 by: Epinions Author markdoe - Absolutely horrible customer service. Managers and staff at stores have poor customer service skills, and constantly refuse to abide by corporates price matching policies. IF you're not willing to price match, THEN do NOT publish that you will. SIMPLE... http://www.epinions.com/content/submit.html/comment_~382826942084 Wed, 27 Jun 2007 21:29:47 GMT http://www.epinions.com/content_382826942084?linkin_id=8003929 http://www.epinions.com/content_371472567940?linkin_id=8003929 rating: 1/5 by: Epinions Author emmavision - I'm having a nightmare of an experience with Office Depot. I ordered some items online several weeks ago. Some no-doubt low paid employee put the credit card through twice, and try as I might, I can not get them to refund the money. All the customer reps... http://www.epinions.com/content/submit.html/comment_~371472567940 Wed, 6 Jun 2007 00:30:02 GMT http://www.epinions.com/content_371472567940?linkin_id=8003929 http://www.epinions.com/content_363924328068?linkin_id=8003929 rating: 1/5 by: Epinions Author lovehifi - I ordered some supplies and a small dual CD stereo system, online, recently. This was my first order from OFFICE DEPOT. At one time, OFFICE DEPOT stores were located in my area, but not anymore. I usually go to OFFICE MAX, which is located... http://www.epinions.com/content/submit.html/comment_~363924328068 Sat, 19 May 2007 03:38:52 GMT http://www.epinions.com/content_363924328068?linkin_id=8003929 http://www.epinions.com/content_349050146436?linkin_id=8003929 rating: 4/5 by: Epinions Author officemgrcri - Office Depot is usually great for your standard office supplies. However, I ordered a Uniden Tru9466 (Expandable cordless 2-line phone system) and two additional handsets from their online store, and was told it would be delivered in two days (Friday)... http://www.epinions.com/content/submit.html/comment_~349050146436 Mon, 16 Apr 2007 14:22:54 GMT http://www.epinions.com/content_349050146436?linkin_id=8003929 http://www.epinions.com/content_339357437572?linkin_id=8003929 rating: 1/5 by: Epinions Author snowinnyc - I do alot of online shopping and my recent experience with Office Depot has been the worst. I made a purchase online for a product that was on sale for a limited time. They confirmed my order via email and gave me a delivery date. I was home all day... http://www.epinions.com/content/submit.html/comment_~339357437572 Tue, 27 Mar 2007 05:21:48 GMT http://www.epinions.com/content_339357437572?linkin_id=8003929 http://www.epinions.com/content_337539141252?linkin_id=8003929 rating: 1/5 by: Epinions Author rozsa - Do NOT shop at Office Depot online! The free delivery is NOT free. The merchandise will NOT be delivered on the day on which is promised. You have to be home to sign for it, but the delivery man will not ring the bell, he will leave a note. Will not let... http://www.epinions.com/content/submit.html/comment_~337539141252 Fri, 23 Mar 2007 13:12:07 GMT http://www.epinions.com/content_337539141252?linkin_id=8003929 http://www.epinions.com/content_337224568452?linkin_id=8003929 rating: 1/5 by: Epinions Author fambai - DO NOT ORDER FROM THE WEBSITE! HORRIBLE CUSTOMER SERVICE! THE CUSTOMER SERVICE CENTER IN THE Philippians WON'T HELP YOU. PAID FOR ITEM THAT WAS NEVER SHIPPED. TOOK OVER A MONTH TO GET A REFUND. TERRIBLE, AND POSSIBLY ILLEGAL BUSINESS... http://www.epinions.com/content/submit.html/comment_~337224568452 Thu, 22 Mar 2007 21:54:37 GMT http://www.epinions.com/content_337224568452?linkin_id=8003929