© 1999-2009 Shopping.com, Inc. This feed is subject to our terms of use: http://www.epinions.com/help/rss_terms http://www.epinions.com/webs-Web_Services-All-Merchants-FTD_com Recent reviews written about FTD.com en-us 80 80 http://www.epinions.com/webs-Web_Services-All-Merchants-FTD_com http://img.epinions.com/images/opti/a9/6c/websWeb_ServicesAllMerchantsFTD_com1-resized80.gif http://www.epinions.com/content_490824896132?linkin_id=8003929 rating: 1/5 by: Epinions Author hoodwolf - FTD is a joke. They took and confirmed my order two weeks ago, took my money, sent me a receipt and then today, just before the flowers are due, they send me an email. They said the arrangement is not available. They wanted me to call them. I am in Iraq,... http://www.epinions.com/content/submit.html/comment_~490824896132 Fri, 6 Nov 2009 15:54:11 GMT http://www.epinions.com/content_490824896132?linkin_id=8003929 http://www.epinions.com/content_490759556740?linkin_id=8003929 rating: 1/5 by: Epinions Author elivira29 - The website is very helpful and has nice displays. It makes it easy to pick out flowers online. Unfortunately just because an order confirmation is assigned do not assume that your flowers will actually arrive. I placed my order which had claims of same... http://www.epinions.com/content/submit.html/comment_~490759556740 Fri, 6 Nov 2009 01:15:34 GMT http://www.epinions.com/content_490759556740?linkin_id=8003929 http://www.epinions.com/content_486734728836?linkin_id=8003929 rating: 1/5 by: Epinions Author aggies1 - I ordered flowers on Thursday 9/24/09 to be delivered to my wife on her birthday Tuesday 9/29/09. No flowers delivered on Tuesday and still nothing on Wednesday around 2pm. I called FTD to get status update and was told that what I had ordered was out... http://www.epinions.com/content/submit.html/comment_~486734728836 Wed, 30 Sep 2009 16:29:49 GMT http://www.epinions.com/content_486734728836?linkin_id=8003929 http://www.epinions.com/content_483099315844?linkin_id=8003929 rating: 1/5 by: Epinions Author phillipio - Don't purchase from FTD. I was sadly disappointed when my order through FTD for flowers for my mothers birthday did not arrive. Her birthday passed and the delight of a flower bouquet on your moms birthday was lost. FTD ( I found out later) did not even... http://www.epinions.com/content/submit.html/comment_~483099315844 Sat, 29 Aug 2009 23:22:09 GMT http://www.epinions.com/content_483099315844?linkin_id=8003929 http://www.epinions.com/content_472503193220?linkin_id=8003929 rating: 1/5 by: Epinions Author tradmb - I ordered what looked like a beautiful bouquet for my mom and had it sent to her on Mother's Day.  The day after, I realized that when I talked to my mom on M-Day, she didn't mention the flowers... odd... So I called her back on Monday and... http://www.epinions.com/content/submit.html/comment_~472503193220 Tue, 2 Jun 2009 01:41:46 GMT http://www.epinions.com/content_472503193220?linkin_id=8003929 http://www.epinions.com/content_470162247300?linkin_id=8003929 rating: 1/5 by: Epinions Author gabesmama - I ordered flowers for my mother to be delivered on Saturday or Sunday (Mother's Day weekend).  It is now Tuesday and she has still not received them.  I contacted FTD on Monday and they apologized and said they would be delivered today. ... http://www.epinions.com/content/submit.html/comment_~470162247300 Tue, 12 May 2009 16:20:34 GMT http://www.epinions.com/content_470162247300?linkin_id=8003929 http://www.epinions.com/content_469633830532?linkin_id=8003929 rating: 1/5 by: Epinions Author aznurse4u - I wished I would have seen these review before I was sadly mislead with FTD.com misadvertisements! I have tried to use the TWICE! The first time the flowers were never even delivered. Even after I called and they said they would upgrade it and get... http://www.epinions.com/content/submit.html/comment_~469633830532 Fri, 8 May 2009 04:54:43 GMT http://www.epinions.com/content_469633830532?linkin_id=8003929 http://www.epinions.com/content_469587365508?linkin_id=8003929 rating: 5/5 by: Epinions Author markultz - Can't beat FTD prices and customer service. I had a issue with the delivery by FedEX, I called customer service and they took care of it and had flowers delivered the next day. I usually use local vendors, but I thought I would give this a try. I... http://www.epinions.com/content/submit.html/comment_~469587365508 Thu, 7 May 2009 12:28:20 GMT http://www.epinions.com/content_469587365508?linkin_id=8003929 http://www.epinions.com/content_468931481220?linkin_id=8003929 rating: 1/5 by: Epinions Author hateftdsomuch - Terrible customer service.Idiotic policies.Sneaky promotions.That's FTD.comI bought 4 $25 gift certificates from american express with points, and they only allow 1 per order. I didn't buy a coupon or a discount card, or something... http://www.epinions.com/content/submit.html/comment_~468931481220 Fri, 1 May 2009 18:17:17 GMT http://www.epinions.com/content_468931481220?linkin_id=8003929 http://www.epinions.com/content_464677801604?linkin_id=8003929 rating: 1/5 by: Epinions Author sheryl923 - I went online to order from FTD.com an arrangement of flowers for my Mom's 75th birthday.  When the arranggment arrived, it was the saddest floral arrangment that I had ever seen!  The quality of the flowers was very poor, the vase... http://www.epinions.com/content/submit.html/comment_~464677801604 Mon, 23 Mar 2009 18:28:59 GMT http://www.epinions.com/content_464677801604?linkin_id=8003929 http://www.epinions.com/content_464480210564?linkin_id=8003929 rating: 1/5 by: Epinions Author nik8 - I placed an order for a next day delivery and it was never delivered. Called customer service and got a "Florist closed for today, we will check with them". 4 days later - still no flowers. I had to call them and ask for a full refund...needless... http://www.epinions.com/content/submit.html/comment_~464480210564 Mon, 23 Mar 2009 12:18:41 GMT http://www.epinions.com/content_464480210564?linkin_id=8003929 http://www.epinions.com/content_462020513412?linkin_id=8003929 rating: 1/5 by: Epinions Author brettneu - Horrible!! Dont use them.  I ordered a $60 bouquet that looked like something I bought for $5 from a roadside vender.  When I complained, their response was (direct quote from their email) "Let us assure you that your experience is not typical,... http://www.epinions.com/content/submit.html/comment_~462020513412 Tue, 24 Feb 2009 22:47:30 GMT http://www.epinions.com/content_462020513412?linkin_id=8003929 http://www.epinions.com/content_461761187460?linkin_id=8003929 rating: 0/5 by: Epinions Author jcherk06 - I was very very scared after reading some of these reviews that my flowers would not be delivered.  However, ftd.com actually came through for me.  My flowers were delivered on Valentine's Day and my bf said that the arrangement was nice... http://www.epinions.com/content/submit.html/comment_~461761187460 Tue, 24 Feb 2009 02:04:42 GMT http://www.epinions.com/content_461761187460?linkin_id=8003929 http://www.epinions.com/content_461591514756?linkin_id=8003929 rating: 1/5 by: Epinions Author britrock - I've always liked FTD.com and have used the home delivery service several times in the past, and only one occaision did they fail to deliver. The available selection of flowers and ease of use of the website were excellent and the price expensive but... http://www.epinions.com/content/submit.html/comment_~461591514756 Fri, 20 Feb 2009 19:59:38 GMT http://www.epinions.com/content_461591514756?linkin_id=8003929 http://www.epinions.com/content_460855217796?linkin_id=8003929 rating: 2/5 by: Epinions Author eshopper13 - Be careful on what you order online.  They reserve the right to change the flowers to meet delivery times, which means, if you ordered lilies they might deliver roses instead.  Seems like bait and switch, but it is stated in their fine... http://www.epinions.com/content/submit.html/comment_~460855217796 Fri, 13 Feb 2009 14:07:56 GMT http://www.epinions.com/content_460855217796?linkin_id=8003929 http://www.epinions.com/content_460799118980?linkin_id=8003929 rating: 1/5 by: Epinions Author eric2949 - I placed an order to be delivered to my wife at work as an early Valentine's day gift, and the flowers arrived dead.  I called their customer service line and waited for 20 minutes, and then was told that they would refund the flowers, but they... http://www.epinions.com/content/submit.html/comment_~460799118980 Thu, 12 Feb 2009 22:49:22 GMT http://www.epinions.com/content_460799118980?linkin_id=8003929 http://www.epinions.com/content_460055154308?linkin_id=8003929 rating: 1/5 by: Epinions Author pmquinn - The stated FTD cancellation policy is a full refund if the order is canceled within 5 days prior to delivery. I placed an order 30 minutes ago, and when I calledto cancel, Charlotte and Michele in the Centerbrook CT office first refusedto cancel,... http://www.epinions.com/content/submit.html/comment_~460055154308 Thu, 5 Feb 2009 20:06:23 GMT http://www.epinions.com/content_460055154308?linkin_id=8003929 http://www.epinions.com/content_458600517252?linkin_id=8003929 rating: 1/5 by: Epinions Author truegrid - I was very please with the rosemary bush and its price and ordered one for my sister. While it arrived on time, the delivery service did not even bother to attempt to deliver to door, but dropped it in front of their garage. They were home and did not go... http://www.epinions.com/content/submit.html/comment_~458600517252 Thu, 22 Jan 2009 09:30:44 GMT http://www.epinions.com/content_458600517252?linkin_id=8003929 http://www.epinions.com/content_454405492356?linkin_id=8003929 rating: 1/5 by: Epinions Author dorfu - Horrible experience with FTD.  With service and and shipping charges I paid about 75.00 for a pathetic tiny arrangement of flowers that did not match my expectations with regard to content or size (at whole foods I'd expect to pay maybe 25-30... http://www.epinions.com/content/submit.html/comment_~454405492356 Tue, 9 Dec 2008 17:51:11 GMT http://www.epinions.com/content_454405492356?linkin_id=8003929 http://www.epinions.com/content_453902831236?linkin_id=8003929 rating: 4/5 by: Epinions Author srqwebguy - Update: I received a call and follow up email yesterday (12/22/2008) from FTD, apologizing for the product I received and the way my concerns were handled. They offered a full refund of my purchase. I appreciate their acknowledgment and... http://www.epinions.com/content/submit.html/comment_~453902831236 Fri, 5 Dec 2008 18:09:03 GMT http://www.epinions.com/content_453902831236?linkin_id=8003929 http://www.epinions.com/content_363004333700?linkin_id=8003929 rating: 1/5 by: Epinions Author tmaietta - I ordered flowers on Friday May, 11 for same day service and they never came. I tried to call all weekend and could never get through. I finally got through on Monday evening and they were very rude and unapologetic. They promised they'd be... http://www.epinions.com/content/submit.html/comment_~363004333700 Tue, 18 Nov 2008 23:22:22 GMT http://www.epinions.com/content_363004333700?linkin_id=8003929 http://www.epinions.com/content_450975403652?linkin_id=8003929 rating: 1/5 by: Epinions Author pduf55 - Ordered two flower arrangement for a wake. Both were sub-par. The invoice was almost $200. Complained to customer service, response was we deserve the right to substitute. Really, the picture was all white flowers with lillies,etc.(angel) what I received... http://www.epinions.com/content/submit.html/comment_~450975403652 Mon, 10 Nov 2008 23:02:52 GMT http://www.epinions.com/content_450975403652?linkin_id=8003929 http://www.epinions.com/content_448071372420?linkin_id=8003929 rating: 3/5 by: Epinions Author gregwb1 - Overall, the experience has been mixed. Selection is good but the florists they choose for delivery often do not have the items you selected and I have had experience with two botched orders. Furthermore, when you are trying to follow up on a... http://www.epinions.com/content/submit.html/comment_~448071372420 Wed, 15 Oct 2008 18:19:00 GMT http://www.epinions.com/content_448071372420?linkin_id=8003929 http://www.epinions.com/content_433396223620?linkin_id=8003929 rating: 1/5 by: Epinions Author puregold4 - I had an awful experience with FTD.com, I tried to send flowers to my fiance while I was going away for a week to surprise her. So a week before the delivery date, the flowers show up where we both work. Completely ruining the surprise - since the... http://www.epinions.com/content/submit.html/comment_~433396223620 Wed, 11 Jun 2008 18:43:23 GMT http://www.epinions.com/content_433396223620?linkin_id=8003929 http://www.epinions.com/content_432520859268?linkin_id=8003929 rating: 1/5 by: Epinions Author amandaemirelez - My husband bought me flowers from FTD.COM. I was excited when the package came. Should of held that thought, the roses were wilted and... http://www.epinions.com/content/submit.html/comment_~432520859268 Tue, 3 Jun 2008 20:22:04 GMT http://www.epinions.com/content_432520859268?linkin_id=8003929