Epinions Recent Reviews for Ashford.com

Ashford.com: Fantastic!

Fri, 16 Oct 2009 16:42:11 GMT

rating: 5/5 by: Epinions Author tommy_boy360 - By far the most professional, supportive and helpful CSR's I have dealt with in recent memory. I purchased an automatic chronograph watch and had an issue with it. Their response and effort to help me was outstanding!I will...

Ashford.com: Bad experience, second class products.

Thu, 12 Mar 2009 03:32:02 GMT

rating: 1/5 by: Epinions Author uschimunich - Normally I don't buy online and visit my local very nice jewelry store instead. Well I did buy a watch online this time around and purchased an Ebel Beluga for $ 2,750 from Ashford.com. This was a very unsatisfying and very time consuming...

Ashford.com: Movado and Gucci Watches Authentic.. I was surprised!

Sat, 10 Jan 2009 01:08:39 GMT

rating: 5/5 by: Epinions Author engrgurl - I just ordered a Movado ladies watch and Gucci ladies watch. The prices were super low. However, after reading so many claims that watches could be counterfeit, I got paranoid and took my watches to a repair shop. They opened up the watches and...

Ashford.com: Very Poor

Sun, 28 Dec 2008 02:17:33 GMT

rating: 1/5 by: Epinions Author shopper45 - I ordered two watches online from Ashford.com a few days before Christmas. I spent extra for the two day shipping. Ashford began calling my home number and emailing me to get credit card verification. I called their verification line two times...

Ashford.com: A+ Service .Great price, Would recomend

Fri, 26 Dec 2008 23:13:17 GMT

rating: 5/5 by: Epinions Author magillar - I am very happy with my wifes new citizen Silhouette w
atch.
The prices are lower than anyone else I could find. they had a shipping problem but as soon as I called them they fixed it as fast as they could. there service is A+. Joe the...

Ashford.com: Quality products, price and customer service are excellent.

Fri, 26 Dec 2008 17:45:25 GMT

rating: 5/5 by: Epinions Author seikos414owner - I purchased a Seiko SNA414 and can not be more happy. The price was a steal and it arrived 1 day before Christmas. My brothers are so jealous. It came in the original box with three bookletts on how to operate the main functions. The watch even came...

Ashford.com: Customer service is non-existant at Ashford

Sat, 20 Dec 2008 07:20:34 GMT

rating: 1/5 by: Epinions Author geri823 - I ordered a Movado on Monday. They claim to have shipped it on Wednesday, UPS only showed billing information received. I called Ashford twice on Thursday to find out if there was a problem. I was told they would call me or email me...

Ashford.com: Very Poor Service

Tue, 24 Oct 2006 17:34:05 GMT

rating: 1/5 by: Epinions Author duncan36 - Cancelled a Christmas gift that showed up as in stock on the website. Offered no explanation and no apology, and no compensation. They were very slow in informing me of the cancellation, it took close to a week for them to tell me. They didn't inform me...

Ashford.com: Fancy website but mediocre jewelry and overpriced gift wrap

Mon, 12 Dec 2005 22:38:10 GMT

rating: 2/5 by: Epinions Author aluu - I purchased the diamond heart pendant ( 1/10 ctw 14K white gold $99.00). Do not make the same mistake! Picture and description sounds lovely but actual product looks very cheap. No sparkle whatsoever, flimsy chain... Makes Wallmart jewelry look very...

Ashford.com: TERRIBLE, Please see the full review!

Sun, 11 Dec 2005 03:19:36 GMT

rating: 1/5 by: Epinions Author mssusan - WORST online company ever. POOR INTEGRITY. Please don't just read my review and let it slip out of your memory. They use to sell incredible items, but it has been bought over by new management, and since, as far as I know, their handbags are replicas...

Ashford.com: Horrifically disappointing

Fri, 11 Nov 2005 20:47:53 GMT

rating: 1/5 by: Epinions Author hasterok - Horrible. Their return policy is atrocious and even if you have an unopened piece of jewelry from their overpriced selection, they will not accept it back for any reason, even for website credit, outside the 30 days. Zero flexibility. There are plenty...

Ashford.com: A bad experience, poor communication, I cancelled my order.

Sat, 23 Jul 2005 00:50:05 GMT

rating: 1/5 by: Epinions Author jsnmo - Poor communication, customer service did not respond when they said they would - twice! THe website said the watch was in stock, but we were then told it was not. Had to wait for 10 days to be told they still did not know when they would be in stock...

Ashford.com: Buyer Beware! Gray Market High-End Watches

Sun, 3 Apr 2005 00:43:52 GMT

rating: 2/5 by: Epinions Author nd_redleg - Great selection with very competitive pricing, but Ashford.com does not guarantee that their high-end watches will have serial numbers intact - note the small print at the bottom of their item descriptions. Ashford.com is a "gray market" reseller,...

Ashford.com: Poor quality...it must be fake... Q__Q

Sat, 2 Apr 2005 08:18:04 GMT

rating: 3/5 by: Epinions Author sureiam0902 - When I just received my Prada bag, I felt so happy about its feminine looking though the color and size is somehow different from what on the web. Soon I found there are many defects between the seams and zips when I started to check it thoroughly. It...

Ashford.com: Not good! Ashford.com will NOT get repeat business from THIS consumer!

Mon, 21 Mar 2005 13:12:38 GMT

rating: 1/5 by: Epinions Author jessica1127 - I bought a blue topaz & diamond ring from them recently. NOT a happy camper! Delivery was slow and when I called the person I spoke to must have been training or something because they didn't have any answers for me. I paid good money for this ring...

Ashford.com: Very unpleasant experience with returns

Sat, 19 Mar 2005 11:59:52 GMT

rating: 1/5 by: Epinions Author multicats - I ordered a watch. The watch was delivered as expected and the quality was as expected. Unfortunately, it was too large and could not be resized. I followed Ashford's procedures to return the watch (obtaining RFI number and using a UPS type service...

Ashford.com: Horrible

Sun, 16 Jan 2005 01:36:19 GMT

rating: 1/5 by: Epinions Author consumer2365 - This company has the WORST customer service. I would NEVER recommend them to anyone. I have purchased items twice from them and both times the orders have been sent incorrectly. When I called to have the situation fixed, I was told there was nothing they...

Ashford.com: Ashford.com Buyer Beware! Stay Away!

Mon, 13 Dec 2004 16:46:37 GMT

rating: 1/5 by: Epinions Author cvfugitive - ASHFORD.COM 14001 NW 4th Street Sunrise, FL 33325 I purchased two purses from this company on Sept. 29th, 2004. I received them on Oct. 8th, 2004. I started using one of the purses and about a month later the clasp fell apart in my hand. I then...

Ashford.com: THEY HAVE MY MONEY, BUT NO LONGER MY BUSINESS!!

Wed, 16 Jun 2004 20:49:20 GMT

rating: 1/5 by: Epinions Author mbdg - I PURCHASED A FENDI HANDBAG FROM ASHFORD.COM. IN LESS THAN 3 MONTHS THE STRAP CAME APART. SENT IT BACK FOR REPAIR OR REPLACEMENT. CAME BACK TO ME NO BETTER. GLUING NOT HOLDING UP AND PAINTED TO CONCEAL WHERE IT WAS REPAIRED. I WAS TOLD I WOULD RECEIVE A...

Ashford.com: Bad news in every way. Nothing has gone right. Suspect items are fakes too!

Tue, 9 Mar 2004 01:04:14 GMT

rating: 1/5 by: Epinions Author fiona6 - This company is the worst! Their customer service people "helped" me select the correct watch when I found that they had two item numbers listed for the same Gucci watch, a watch I own and wanted to replace. I explained that the descriptions looked...

Ashford.com: unacceptable delays, unacceptable service

Sat, 10 Jan 2004 19:31:53 GMT

rating: 1/5 by: Epinions Author aw73 - It took two days after the order was submitted for them to inform me that the item was on backorder. They are now saying that they will not receive the item for another four weeks. This was supposed to be a Christmas present, and I will be now lucky if...

Ashford.com: Terrific

Thu, 29 May 2003 20:37:28 GMT

rating: 5/5 by: Epinions Author vancwa - I do a ton of online buying and I had a great experience with Ashford. I bought a Tag Hauer sports watch for about $450 that retails for about $700 in a store. I was able to use a coupon, the watch came on time, and I got a very nice pair of free...