© 1999-2009 Shopping.com, Inc. This feed is subject to our terms of use: http://www.epinions.com/help/rss_terms http://www.epinions.com/Vonage_Online_Service Recent reviews written about Vonage Online Service en-us 80 80 http://www.epinions.com/Vonage_Online_Service http://img.epinions.com/images/opti/35/a7/Vonage_Online_Service-resized80.gif http://www.epinions.com/content_492018962052?linkin_id=8003929 rating: 1/5 by: Epinions Author obnox - Today, I finally dumped Vonage.  And trust me, it was like a bad break up.I've tried to dump the service before.  The quality was lower than my cell phone and I really didn't need it for my business after all.  Last December I... http://www.epinions.com/content/submit.html/comment_~492018962052 Tue, 17 Nov 2009 00:26:56 GMT http://www.epinions.com/content_492018962052?linkin_id=8003929 http://www.epinions.com/content_223421042308?linkin_id=8003929 rating: 1/5 by: Epinions Author afalsafi - Horrible service. First they sent us a used broken modem. Took forever for them to admit that. They sent us a replacement and an RMA number. We shipped back the broken unit, but they claim they never got it. Later they admitted that they had changed... http://www.epinions.com/content/submit.html/comment_~223421042308 Mon, 19 Oct 2009 22:30:23 GMT http://www.epinions.com/content_223421042308?linkin_id=8003929 http://www.epinions.com/content_480483380868?linkin_id=8003929 rating: 1/5 by: Epinions Author doliveirajr - I gotta tell you...as many people have mentioned here, you get what you pay for and Vonage is no exception.I changed to Vonage from AT&T because the price was to high but lost my home security system (VoIP is not supported), got crappy calls if... http://www.epinions.com/content/submit.html/comment_~480483380868 Sat, 8 Aug 2009 12:34:20 GMT http://www.epinions.com/content_480483380868?linkin_id=8003929 http://www.epinions.com/content_470871674500?linkin_id=8003929 rating: 5/5 by: Epinions Author beckyrobinson - We needed a home phone but just couldn't budget the cost of traditional land line service.  We really don't use the phone much in comparison to the internet, but it was needed to get return calls for doctor's offices that never seem to answer... http://www.epinions.com/content/submit.html/comment_~470871674500 Mon, 18 May 2009 17:17:14 GMT http://www.epinions.com/content_470871674500?linkin_id=8003929 http://www.epinions.com/content_456796966532?linkin_id=8003929 rating: 1/5 by: Epinions Author mdrnn17 - This was the absolute the worst desicion to move from my "VERY RELIABLE" service to Vonage.  My phone service went down almost every other month for a year.  And beleive me if I would have been able to cancel my service prior to a year without... http://www.epinions.com/content/submit.html/comment_~456796966532 Mon, 5 Jan 2009 15:50:43 GMT http://www.epinions.com/content_456796966532?linkin_id=8003929 http://www.epinions.com/content_454630936196?linkin_id=8003929 rating: 1/5 by: Epinions Author ericwoerth - Chose Vonage because the Sales rep informed me that I could block single calls. After a few months i finaly get a telemarketer call, I try to block, and they say they cant do that. I stop service and they charge me $40. Now i have an $80 useless Vonage... http://www.epinions.com/content/submit.html/comment_~454630936196 Thu, 11 Dec 2008 17:26:01 GMT http://www.epinions.com/content_454630936196?linkin_id=8003929 http://www.epinions.com/content_452663545476?linkin_id=8003929 rating: 1/5 by: Epinions Author mdgq - I was a customer of Vonage since they started and have finally gotten so fed up with their service that I decided to cancel my account.  They refused to refund me money that was owed to me and refused to cancel my account.  I finally had to... http://www.epinions.com/content/submit.html/comment_~452663545476 Tue, 25 Nov 2008 11:22:38 GMT http://www.epinions.com/content_452663545476?linkin_id=8003929 http://www.epinions.com/content_442367839876?linkin_id=8003929 rating: 1/5 by: Epinions Author dade305 - Easy to sign up and DREADFUL to cancel. The Voice quality was horrible and customer service. Need I say CLASS ACTION SUIT. I called to cancel twice, the first time was a horrible experiance eating up my "plan minutes" from my cell phone service. I... http://www.epinions.com/content/submit.html/comment_~442367839876 Sun, 24 Aug 2008 18:59:53 GMT http://www.epinions.com/content_442367839876?linkin_id=8003929 http://www.epinions.com/content_442004967044?linkin_id=8003929 rating: 5/5 by: Epinions Author ottlane - I truly find it amazing that there are so many negative reviews on Vonage. I have been a Vonage customer for over five years. Prior to that, I had Verizon and then AT&T. With Verizon and AT&T every option had a charge...call waiting, caller ID, etc... http://www.epinions.com/content/submit.html/comment_~442004967044 Thu, 21 Aug 2008 15:57:46 GMT http://www.epinions.com/content_442004967044?linkin_id=8003929 http://www.epinions.com/content_441924423300?linkin_id=8003929 rating: 1/5 by: Epinions Author junarosal - Lured to try Vonage by commercials, so switched from my Comcast Digital Voice service. What a mistake! What Vonage does not tell you. (1) You can only use with 1 phone. If you want to be able to use other lines in the house, you have to buy... http://www.epinions.com/content/submit.html/comment_~441924423300 Wed, 20 Aug 2008 23:33:22 GMT http://www.epinions.com/content_441924423300?linkin_id=8003929 http://www.epinions.com/content_441300848260?linkin_id=8003929 rating: 1/5 by: Epinions Author Kiko68 - Let's see, hubby and I decided we were tired of the "all might AT&T sucking us dry for every little thing we used with them". Got sucked into those fancy commercials about all the benefits you get with Vonage. Talked and said sure we think that would be... http://www.epinions.com/content/submit.html/comment_~441300848260 Fri, 15 Aug 2008 21:13:40 GMT http://www.epinions.com/content_441300848260?linkin_id=8003929 http://www.epinions.com/content_440912154244?linkin_id=8003929 rating: 1/5 by: Epinions Author batmanlegends - Reading some of the reviews, I wonder how it is there is such a mixed reaction. Having a friend who has had excellent luck with Vonage, I understand the mixed reaction. VOIP, Voice over intenet protocol, is relatively new technology. Internet phone... http://www.epinions.com/content/submit.html/comment_~440912154244 Tue, 12 Aug 2008 20:08:42 GMT http://www.epinions.com/content_440912154244?linkin_id=8003929 http://www.epinions.com/content_436459638404?linkin_id=8003929 rating: 5/5 by: Epinions Author ncsuprof - I haven't needed the online store, per se, but this review is about our experience with the Vonage service generally. We are incredibly happy with price, quality and features offered for our monthly fee. We started with one Vonage line as a test of... http://www.epinions.com/content/submit.html/comment_~436459638404 Tue, 8 Jul 2008 08:21:58 GMT http://www.epinions.com/content_436459638404?linkin_id=8003929 http://www.epinions.com/content_433924181636?linkin_id=8003929 rating: 1/5 by: Epinions Author seminoles1 - My experience with Vonage was terrible. Vonage advertises a 30 day free trial, for me it was only 14 days. I called to cancel due to poor quality phone service, they stated my service started the day my payment was processed, not the day my service... http://www.epinions.com/content/submit.html/comment_~433924181636 Mon, 16 Jun 2008 16:58:00 GMT http://www.epinions.com/content_433924181636?linkin_id=8003929 http://www.epinions.com/content_430873415300?linkin_id=8003929 rating: 4/5 by: Epinions Author quitesimply - My family is pretty well spread out around the world. I have a brother in Oxford England, my Dad is in Wales, and my sister-in-law is in Arizona. Therefore not only do I have to get an unlimited long distance plan, but I also have to pay an additional... http://www.epinions.com/content/submit.html/comment_~430873415300 Wed, 21 May 2008 09:38:31 GMT http://www.epinions.com/content_430873415300?linkin_id=8003929 http://www.epinions.com/content_427063152260?linkin_id=8003929 rating: 1/5 by: Epinions Author vonageripoff - Vonage is a complete rip off. I tried for months to get a quality signal and couldnt. I even hired and paid someone to go through their byzantine customer service check point, my IT guy went through everything for hours and didnt make a difference. When... http://www.epinions.com/content/submit.html/comment_~427063152260 Mon, 21 Apr 2008 13:52:15 GMT http://www.epinions.com/content_427063152260?linkin_id=8003929 http://www.epinions.com/content_391967837828?linkin_id=8003929 rating: 1/5 by: Epinions Author blockisland - I have to warn everyone not to use Vonage. It took for ever to get customer service, the service was unreliable - despite a number of phone calls and home visits by their technicians. Then I couldn't get them to cancel the service. Now six months... http://www.epinions.com/content/submit.html/comment_~391967837828 Wed, 2 Jan 2008 11:15:58 GMT http://www.epinions.com/content_391967837828?linkin_id=8003929 http://www.epinions.com/content_412717387396?linkin_id=8003929 rating: 5/5 by: Epinions Author deke13 - What is it? So&#133what is Vonage? Well, simply stated&#133it&#146s a great solution to long-distance phone savings! Vonage is an internet-based phone service that can eliminate your local phone service bills while offering many wonderful... http://www.epinions.com/content/submit.html/comment_~412717387396 Mon, 31 Dec 2007 12:51:01 GMT http://www.epinions.com/content_412717387396?linkin_id=8003929 http://www.epinions.com/content_409973526148?linkin_id=8003929 rating: 5/5 by: Epinions Author kiko_cat - Vonage.com is the new way to have a telephone service. Great features, a great price and simple to use. I have been using Vonage for over 6 months now and have used two different devices (did a review for the Vonage V-Phone located at... http://www.epinions.com/content/submit.html/comment_~409973526148 Fri, 7 Dec 2007 17:06:20 GMT http://www.epinions.com/content_409973526148?linkin_id=8003929 http://www.epinions.com/content_408847945348?linkin_id=8003929 rating: 1/5 by: Epinions Author littleladies4 - This company is the most dishonest company I have ever had to deal with. My husband and I are always looking for a way to save money - like most. We heard that Vonage was the way to go. Nov. 2006 when my husband called to sign up he asked 3 specific... http://www.epinions.com/content/submit.html/comment_~408847945348 Thu, 29 Nov 2007 12:25:37 GMT http://www.epinions.com/content_408847945348?linkin_id=8003929 http://www.epinions.com/content_408084450948?linkin_id=8003929 rating: 1/5 by: Epinions Author carolmtaylor - VONAGE - My worst phone service experience ever! Vonage has been an ongoing nightmare for me since July and my advice is to STAY AWAY! As I type, I am on hold with them, and have been disconnected twice, had to explain my problem to five different... http://www.epinions.com/content/submit.html/comment_~408084450948 Mon, 19 Nov 2007 12:56:32 GMT http://www.epinions.com/content_408084450948?linkin_id=8003929 http://www.epinions.com/content_408025403012?linkin_id=8003929 rating: 1/5 by: Epinions Author cedes761 - I told Vonage no for over 45 minutes, I even told them I was running late for work which she ignored and kept trying not to cancel my service with questions and other offers. Cancel the account. I say cancel the account, I don't mean help me figure out... http://www.epinions.com/content/submit.html/comment_~408025403012 Sun, 18 Nov 2007 16:52:38 GMT http://www.epinions.com/content_408025403012?linkin_id=8003929 http://www.epinions.com/content_407896952452?linkin_id=8003929 rating: 2/5 by: Epinions Author zdrathman - We had Vonage for 3 years. We had small tech. problems throughout. The most common was coming home to find a dead line that was easily resolved by rebooting the system. The problem was that if you did not pick up the phone to check for a dial tone you... http://www.epinions.com/content/submit.html/comment_~407896952452 Fri, 16 Nov 2007 16:12:19 GMT http://www.epinions.com/content_407896952452?linkin_id=8003929 http://www.epinions.com/content_407479357060?linkin_id=8003929 rating: 4/5 by: Epinions Author jeffweakley - I was leery of Vonage but angry at Verizon so I read a lot of mixed reviews online about Vonage and then finally decided to try it. 3 months later, I'm very happy I did. It's great. I have only had one minor problem and only one time. During a... http://www.epinions.com/content/submit.html/comment_~407479357060 Sat, 10 Nov 2007 15:45:08 GMT http://www.epinions.com/content_407479357060?linkin_id=8003929 http://www.epinions.com/content_406795226756?linkin_id=8003929 rating: 1/5 by: Epinions Author mel117 - On September 26th, 2007, I called the customer service line and spoke to a representative regarding cancelling my service. During this call, the representative informed me to keep for service for 2 additional months free of charge. I asked specifically... http://www.epinions.com/content/submit.html/comment_~406795226756 Tue, 6 Nov 2007 00:49:03 GMT http://www.epinions.com/content_406795226756?linkin_id=8003929