© 1999-2008 Shopping.com, Inc. This feed is subject to our terms of use: http://www.epinions.com/help/rss_terms http://www.epinions.com/TracFone_Online_Service Recent reviews written about TracFone Online Service en-us 80 80 http://www.epinions.com/TracFone_Online_Service http://img.epinions.com/images/opti/a6/ff/TracFone_Online_Service-resized80.gif http://www.epinions.com/content_440934108804?linkin_id=8003929 rating: 1/5 by: Epinions Author duir2 - Buyers beware.... WORST Service EVER!!!!! I am on my third TracFone... I had purchased this phone via their website. The first phone that I had received ... did not work. So after being on the phone with them 1 1/2 hours... the decided that they... http://www.epinions.com/content/submit.html/comment_~440934108804 Wed, 13 Aug 2008 00:33:33 GMT http://www.epinions.com/content_440934108804?linkin_id=8003929 http://www.epinions.com/content_439016001156?linkin_id=8003929 rating: 2/5 by: Epinions Author purchasewise9 - I bought a Motorola V170. Bad choice. No one can hear me when I call them, although I can hear them ok. Many occasions I have no phone service with the TracFone when my Verizon phone does have service. Not a great experience. I would not buy the Motorola... http://www.epinions.com/content/submit.html/comment_~439016001156 Tue, 29 Jul 2008 01:55:19 GMT http://www.epinions.com/content_439016001156?linkin_id=8003929 http://www.epinions.com/content_421767646852?linkin_id=8003929 rating: 3/5 by: Epinions Author observant1 - Updated Review ~ I used Tracfone years ago and really hated the phone, the service, and the cost. One minute cost about 35 cents then and I paid double in roaming charges when I made a call a few miles of my home. I found myself angry at the phone... http://www.epinions.com/content/submit.html/comment_~421767646852 Tue, 11 Mar 2008 22:32:24 GMT http://www.epinions.com/content_421767646852?linkin_id=8003929 http://www.epinions.com/content_419900329604?linkin_id=8003929 rating: 4/5 by: Epinions Author dusksunset - I resisted buying a cellphone until the day the AAA sent the wrecker to the wrong address, leaving me waiting in the dark for hours because they could not call me back. Since I don't want to be available to everyone all the time, I decided to get a... http://www.epinions.com/content/submit.html/comment_~419900329604 Tue, 26 Feb 2008 13:15:37 GMT http://www.epinions.com/content_419900329604?linkin_id=8003929 http://www.epinions.com/content_416629100164?linkin_id=8003929 rating: 1/5 by: Epinions Author raj201 - Shopping on line was easy, customer service is non-existent, overall after having 3 phones for 3 years as soon as the time runs out I'm switching to another service. My first experience with customer service has been so bad I won't stay with the company... http://www.epinions.com/content/submit.html/comment_~416629100164 Thu, 31 Jan 2008 17:10:41 GMT http://www.epinions.com/content_416629100164?linkin_id=8003929 http://www.epinions.com/content_238701809284?linkin_id=8003929 rating: 1/5 by: Epinions Author igsa2006 - Called help desk to get the PUK set up for powerup security. Waited around 15 minutes to get a technician. When I got connected, I explained the situation and the technician from India couldn't understand me. Said I should speak to a supervisor... http://www.epinions.com/content/submit.html/comment_~238701809284 Fri, 28 Dec 2007 21:05:56 GMT http://www.epinions.com/content_238701809284?linkin_id=8003929 http://www.epinions.com/content_411247808132?linkin_id=8003929 rating: 1/5 by: Epinions Author shazam6611 - I bought a TracFone last year and it was the worst customer experience I ever had. It took hours of talking to their customer service reps to get it up and running, and then it stopped working twice for no reason. I wouldn't wish a TracFone on my worst... http://www.epinions.com/content/submit.html/comment_~411247808132 Tue, 18 Dec 2007 19:25:38 GMT http://www.epinions.com/content_411247808132?linkin_id=8003929 http://www.epinions.com/content_410306645636?linkin_id=8003929 rating: 1/5 by: Epinions Author connorsmommee - I purchased two phones from Tracfone. They were alright phones for the price. They arrived in a timely matter. It just would've been nice to have been able to use them about 20 miles from my house. I had no problem using their service as long as I... http://www.epinions.com/content/submit.html/comment_~410306645636 Mon, 10 Dec 2007 15:00:03 GMT http://www.epinions.com/content_410306645636?linkin_id=8003929 http://www.epinions.com/content_407512452740?linkin_id=8003929 rating: 5/5 by: Epinions Author chesterh - We needed a cell phone for occasional and emergency use - not for chatting endlessly about nothing in particular. Although we have gotten along quite well for 5 decades without a portable telephonic appendage, my wife claims that having one available for... http://www.epinions.com/content/submit.html/comment_~407512452740 Sun, 11 Nov 2007 03:50:44 GMT http://www.epinions.com/content_407512452740?linkin_id=8003929 http://www.epinions.com/content_406595210884?linkin_id=8003929 rating: 1/5 by: Epinions Author jaydaddy - I was very happy with Tracfone service for the past 5 years, but recently they sent me a letter saying my old phone will no longer work and I had to upgrade to a new phone which they sent it to me for free. However, setting up the new phone was a huge... http://www.epinions.com/content/submit.html/comment_~406595210884 Sun, 28 Oct 2007 15:44:22 GMT http://www.epinions.com/content_406595210884?linkin_id=8003929 http://www.epinions.com/content_406191312516?linkin_id=8003929 rating: 1/5 by: Epinions Author bertiebus - Tracfone from the beginning was a NIGHTMARE!My phone number was changed for no reason when I got a new model, then I had to begin using the area code to make any LOCAL Call, my minutes weren't deposited into my account when I signed up to have the phone... http://www.epinions.com/content/submit.html/comment_~406191312516 Mon, 22 Oct 2007 22:52:44 GMT http://www.epinions.com/content_406191312516?linkin_id=8003929 http://www.epinions.com/content_405626457732?linkin_id=8003929 rating: 4/5 by: Epinions Author cellphonestwo - My husband & I both have had Tracfones for 5 years & recently purchased new models Motorolas V170 & W370 & have never had any problems with activating with customer service. We did have to wait awhile sometimes but a lot of companies have a long wait... http://www.epinions.com/content/submit.html/comment_~405626457732 Mon, 15 Oct 2007 12:01:43 GMT http://www.epinions.com/content_405626457732?linkin_id=8003929 http://www.epinions.com/content_405422902916?linkin_id=8003929 rating: 1/5 by: Epinions Author basehor - Please beware of ordering off Tracfone web sight. I placed any order for a LG225. After I had not gotten the shipping info I called. This started the chain of lies when my phone would ship. I called everyone that I could from there 1-800-867-7183... http://www.epinions.com/content/submit.html/comment_~405422902916 Fri, 12 Oct 2007 12:26:15 GMT http://www.epinions.com/content_405422902916?linkin_id=8003929 http://www.epinions.com/content_405103152772?linkin_id=8003929 rating: 1/5 by: Epinions Author sharon46abc - Tracfone customer service is very poor - you sit on hold for hours trying to get help. You keep hearing a tape message that refers you to go on-line. The on-line help menu directs you to call customer service. Very... http://www.epinions.com/content/submit.html/comment_~405103152772 Mon, 8 Oct 2007 18:15:01 GMT http://www.epinions.com/content_405103152772?linkin_id=8003929 http://www.epinions.com/content_404865191556?linkin_id=8003929 rating: 1/5 by: Epinions Author judy_k - I registered my phone and added airtime minutes to it without a problem but later on, the website fell short of being able to help me at all when my phone suddenly gave me an UNREGISTERED SIM message... http://www.epinions.com/content/submit.html/comment_~404865191556 Fri, 5 Oct 2007 12:40:07 GMT http://www.epinions.com/content_404865191556?linkin_id=8003929 http://www.epinions.com/content_404202950276?linkin_id=8003929 rating: 1/5 by: Epinions Author evergreen13 - After 3 years of good service and no problems, I purchase a l year card. and then was told that my $60 Motorola flip phone was not good for my area and I would receive a new phone free of charge. Good old bait and switch I received a $14.95 phone know... http://www.epinions.com/content/submit.html/comment_~404202950276 Wed, 26 Sep 2007 20:04:04 GMT http://www.epinions.com/content_404202950276?linkin_id=8003929 http://www.epinions.com/content_403326406276?linkin_id=8003929 rating: 2/5 by: Epinions Author shotei - Double meanings, Who knew that "Double the minutes for LIFE" meant the life of the phone. Probably 3 or 4 years. Batteries wear out in a few years and are obsolete. Impossible to find. New phones are cheap 'but' no guarantee you'll get the same number... http://www.epinions.com/content/submit.html/comment_~403326406276 Sun, 16 Sep 2007 08:23:12 GMT http://www.epinions.com/content_403326406276?linkin_id=8003929 http://www.epinions.com/content_402674060932?linkin_id=8003929 rating: 1/5 by: Epinions Author z5725rm - I purchased a Tracfone and have not been able to use it and Tracfone will not fix the phone or refund my money. My phone came with a bad SIM card. I contacted their customer service which is off shore. This means Tracfone uses call centers in other... http://www.epinions.com/content/submit.html/comment_~402674060932 Fri, 7 Sep 2007 23:07:59 GMT http://www.epinions.com/content_402674060932?linkin_id=8003929 http://www.epinions.com/content_135731252868?linkin_id=8003929 rating: 1/5 by: Epinions Author kmcx8 - Absolutely horrible. The worst purchasing experience I've had. I ordered two Nokia phones. One I've returned for replacement, and that one still does not work. In order to program the phones, it takes a series of about four steps of entering digit... http://www.epinions.com/content/submit.html/comment_~135731252868 Wed, 22 Aug 2007 12:00:38 GMT http://www.epinions.com/content_135731252868?linkin_id=8003929 http://www.epinions.com/content_401347612292?linkin_id=8003929 rating: 1/5 by: Epinions Author preuss2 - Purchased a Motorola V170 and a TracFone card at WalMart over a year ago in order to have a dedicated line for my business. The phone is OK albeit the display is small and the backlight timer cannot be set for more than 20 seconds on. I initially... http://www.epinions.com/content/submit.html/comment_~401347612292 Wed, 22 Aug 2007 11:30:17 GMT http://www.epinions.com/content_401347612292?linkin_id=8003929 http://www.epinions.com/content_401106046596?linkin_id=8003929 rating: 2/5 by: Epinions Author llw1 - I've been a TracFone user for years but now I reqret that decision. My husband and I just upgraded to the LG225. We bought the phones at the same time and activated them at the same time, they are identical. My husband is able to go to any website he... http://www.epinions.com/content/submit.html/comment_~401106046596 Sun, 19 Aug 2007 17:50:10 GMT http://www.epinions.com/content_401106046596?linkin_id=8003929 http://www.epinions.com/content_400891612804?linkin_id=8003929 rating: 1/5 by: Epinions Author aliprentis - Their customer service is dismal. As long as your phone works (dropped calls) and you get the minutes promised (not always) its adequate for emergencies and pre-teens. Hopefully it will work in the emergency. If you need a human being, prepare to... http://www.epinions.com/content/submit.html/comment_~400891612804 Thu, 16 Aug 2007 22:47:52 GMT http://www.epinions.com/content_400891612804?linkin_id=8003929 http://www.epinions.com/content_400681242244?linkin_id=8003929 rating: 5/5 by: Epinions Author cph12 - Basic phone service, great call quality, large service area. No problems with customer service. Activation was fast and I was able to transfer my number over in a few hours. Highly... http://www.epinions.com/content/submit.html/comment_~400681242244 Tue, 14 Aug 2007 14:24:09 GMT http://www.epinions.com/content_400681242244?linkin_id=8003929 http://www.epinions.com/content_400233893508?linkin_id=8003929 rating: 1/5 by: Epinions Author tinascar - This company makes illegal, prerecorded telemarketing calls to numbers on the Do Not Call list. For that reason alone, I'd never have anything to do with them. Prerecorded calls are annoying enough, but we joined the Do Not Call list to avoid ALL... http://www.epinions.com/content/submit.html/comment_~400233893508 Wed, 8 Aug 2007 15:41:19 GMT http://www.epinions.com/content_400233893508?linkin_id=8003929 http://www.epinions.com/content_400083619460?linkin_id=8003929 rating: 1/5 by: Epinions Author jharrison39 - TRACFONE SUCKS! There has never been a less practical phone service…..period. No one speaks English even if/when you happen to reach a live person. Then, there is a matter of entering some 24 numbers to make it work. And I used to think UPS and Fed-Ex... http://www.epinions.com/content/submit.html/comment_~400083619460 Mon, 6 Aug 2007 19:37:59 GMT http://www.epinions.com/content_400083619460?linkin_id=8003929