© 1999-2009 Shopping.com, Inc. This feed is subject to our terms of use: http://www.epinions.com/help/rss_terms http://www.epinions.com/TracFone_Online_Service Recent reviews written about TracFone Online Service en-us 80 80 http://www.epinions.com/TracFone_Online_Service http://img.epinions.com/images/opti/a6/ff/TracFone_Online_Service-resized80.gif http://www.epinions.com/content_485768400516?linkin_id=8003929 rating: 5/5 by: Epinions Author familykeeper - My experience with tracfone has been very positive, customer service is great, my phone is wonderful and from internet purchase to delivery every promise was made. In this day of rude sales people, it is refreshing to speak to someone on the phone who... http://www.epinions.com/content/submit.html/comment_~485768400516 Mon, 21 Sep 2009 21:36:34 GMT http://www.epinions.com/content_485768400516?linkin_id=8003929 http://www.epinions.com/content_464048459396?linkin_id=8003929 rating: 1/5 by: Epinions Author jtg61 - Avoid using Tracfone's online service completely! Buy your Tracfone and a prepaid minute card at a traditional brick & mortar store. If you use their online website, they will more than likely double bill your credit card and it's next to impossible... http://www.epinions.com/content/submit.html/comment_~464048459396 Tue, 17 Mar 2009 12:07:11 GMT http://www.epinions.com/content_464048459396?linkin_id=8003929 http://www.epinions.com/content_461890227844?linkin_id=8003929 rating: 1/5 by: Epinions Author gone48 - I'm terribly dissatisfied. The on-line process for customer service is non-existent. They will not respond to service requests. Their customer service department is so limited a format that one cannot effectively get through with needs of sevice and... http://www.epinions.com/content/submit.html/comment_~461890227844 Tue, 24 Feb 2009 13:46:41 GMT http://www.epinions.com/content_461890227844?linkin_id=8003929 http://www.epinions.com/content_458412232324?linkin_id=8003929 rating: 2/5 by: Epinions Author savvyconsumers - Be warned that you cannot buy airtime online even though they say you can.  You get this message: "Error 500--Internal Server Error From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1: 10.5.1 500 Internal Server Error The server... http://www.epinions.com/content/submit.html/comment_~458412232324 Tue, 20 Jan 2009 15:06:26 GMT http://www.epinions.com/content_458412232324?linkin_id=8003929 http://www.epinions.com/content_454781275780?linkin_id=8003929 rating: 1/5 by: Epinions Author dnodeick - I've recently had several BAD customer service experiences with Tracfone. Issue #1 - Our experience with Tracfone customer service went bad when son #2 lost his recently purchased phone. After trying to find the phone for a few days we gave up... http://www.epinions.com/content/submit.html/comment_~454781275780 Sat, 13 Dec 2008 13:22:41 GMT http://www.epinions.com/content_454781275780?linkin_id=8003929 http://www.epinions.com/content_450315456132?linkin_id=8003929 rating: 1/5 by: Epinions Author rolison - i have had my phone 1 and a half years.......... it is only for my safety so i rarely use it. i have been perfectly satisfied until recently when they erased 124 minutes............. earlier they erased about 20 but i let it go. i called  and... http://www.epinions.com/content/submit.html/comment_~450315456132 Tue, 4 Nov 2008 23:50:22 GMT http://www.epinions.com/content_450315456132?linkin_id=8003929 http://www.epinions.com/content_448833949316?linkin_id=8003929 rating: 1/5 by: Epinions Author lyfe0522 - I have had two trac phones for several years. Decided to upgrade one of my phones to a newer model. Purchased it online and never received the phone. Tried for 5 weeks calling customer service, INDIA, twice a week. Finally had to contact my bank to get... http://www.epinions.com/content/submit.html/comment_~448833949316 Thu, 23 Oct 2008 15:15:54 GMT http://www.epinions.com/content_448833949316?linkin_id=8003929 http://www.epinions.com/content_448901254788?linkin_id=8003929 rating: 1/5 by: Epinions Author muffins1 - Tracfone has the absolute worst customer service on the face of the earth! I have never experienced anything like it. At least 3 times I have been on the phone with them for 2 hours. You keep getting shuffled from one person to another (none of them can... http://www.epinions.com/content/submit.html/comment_~448901254788 Thu, 23 Oct 2008 11:22:38 GMT http://www.epinions.com/content_448901254788?linkin_id=8003929 http://www.epinions.com/content_440934108804?linkin_id=8003929 rating: 1/5 by: Epinions Author duir2 - Buyers beware.... WORST Service EVER!!!!! I am on my third TracFone... I had purchased this phone via their website. The first phone that I had received ... did not work. So after being on the phone with them 1 1/2 hours... the decided that they... http://www.epinions.com/content/submit.html/comment_~440934108804 Wed, 13 Aug 2008 00:33:33 GMT http://www.epinions.com/content_440934108804?linkin_id=8003929 http://www.epinions.com/content_439016001156?linkin_id=8003929 rating: 2/5 by: Epinions Author purchasewise9 - I bought a Motorola V170. Bad choice. No one can hear me when I call them, although I can hear them ok. Many occasions I have no phone service with the TracFone when my Verizon phone does have service. Not a great experience. I would not buy the Motorola... http://www.epinions.com/content/submit.html/comment_~439016001156 Tue, 29 Jul 2008 01:55:19 GMT http://www.epinions.com/content_439016001156?linkin_id=8003929 http://www.epinions.com/content_421767646852?linkin_id=8003929 rating: 3/5 by: Epinions Author observant1 - Updated Review ~ I used Tracfone years ago and really hated the phone, the service, and the cost. One minute cost about 35 cents then and I paid double in roaming charges when I made a call a few miles of my home. I found myself angry at the phone... http://www.epinions.com/content/submit.html/comment_~421767646852 Tue, 11 Mar 2008 22:32:24 GMT http://www.epinions.com/content_421767646852?linkin_id=8003929 http://www.epinions.com/content_419900329604?linkin_id=8003929 rating: 4/5 by: Epinions Author dusksunset - I resisted buying a cellphone until the day the AAA sent the wrecker to the wrong address, leaving me waiting in the dark for hours because they could not call me back to find me. Since I don't want to be available to everyone all the time, I decided to... http://www.epinions.com/content/submit.html/comment_~419900329604 Tue, 26 Feb 2008 13:15:37 GMT http://www.epinions.com/content_419900329604?linkin_id=8003929 http://www.epinions.com/content_416629100164?linkin_id=8003929 rating: 1/5 by: Epinions Author raj201 - Shopping on line was easy, customer service is non-existent, overall after having 3 phones for 3 years as soon as the time runs out I'm switching to another service. My first experience with customer service has been so bad I won't stay with the company... http://www.epinions.com/content/submit.html/comment_~416629100164 Thu, 31 Jan 2008 17:10:41 GMT http://www.epinions.com/content_416629100164?linkin_id=8003929 http://www.epinions.com/content_238701809284?linkin_id=8003929 rating: 1/5 by: Epinions Author igsa2006 - Called help desk to get the PUK set up for powerup security. Waited around 15 minutes to get a technician. When I got connected, I explained the situation and the technician from India couldn't understand me. Said I should speak to a supervisor... http://www.epinions.com/content/submit.html/comment_~238701809284 Fri, 28 Dec 2007 21:05:56 GMT http://www.epinions.com/content_238701809284?linkin_id=8003929 http://www.epinions.com/content_411247808132?linkin_id=8003929 rating: 1/5 by: Epinions Author shazam6611 - I bought a TracFone last year and it was the worst customer experience I ever had. It took hours of talking to their customer service reps to get it up and running, and then it stopped working twice for no reason. I wouldn't wish a TracFone on my worst... http://www.epinions.com/content/submit.html/comment_~411247808132 Tue, 18 Dec 2007 19:25:38 GMT http://www.epinions.com/content_411247808132?linkin_id=8003929 http://www.epinions.com/content_410306645636?linkin_id=8003929 rating: 1/5 by: Epinions Author connorsmommee - I purchased two phones from Tracfone. They were alright phones for the price. They arrived in a timely matter. It just would've been nice to have been able to use them about 20 miles from my house. I had no problem using their service as long as I... http://www.epinions.com/content/submit.html/comment_~410306645636 Mon, 10 Dec 2007 15:00:03 GMT http://www.epinions.com/content_410306645636?linkin_id=8003929 http://www.epinions.com/content_407512452740?linkin_id=8003929 rating: 5/5 by: Epinions Author chesterh - We needed a cell phone for occasional and emergency use - not for chatting endlessly about nothing in particular. Although we have gotten along quite well for 5 decades without a portable telephonic appendage, my wife claims that having one available for... http://www.epinions.com/content/submit.html/comment_~407512452740 Sun, 11 Nov 2007 03:50:44 GMT http://www.epinions.com/content_407512452740?linkin_id=8003929 http://www.epinions.com/content_406595210884?linkin_id=8003929 rating: 1/5 by: Epinions Author jaydaddy - I was very happy with Tracfone service for the past 5 years, but recently they sent me a letter saying my old phone will no longer work and I had to upgrade to a new phone which they sent it to me for free. However, setting up the new phone was a huge... http://www.epinions.com/content/submit.html/comment_~406595210884 Sun, 28 Oct 2007 15:44:22 GMT http://www.epinions.com/content_406595210884?linkin_id=8003929 http://www.epinions.com/content_406191312516?linkin_id=8003929 rating: 1/5 by: Epinions Author bertiebus - Tracfone from the beginning was a NIGHTMARE!My phone number was changed for no reason when I got a new model, then I had to begin using the area code to make any LOCAL Call, my minutes weren't deposited into my account when I signed up to have the phone... http://www.epinions.com/content/submit.html/comment_~406191312516 Mon, 22 Oct 2007 22:52:44 GMT http://www.epinions.com/content_406191312516?linkin_id=8003929 http://www.epinions.com/content_405626457732?linkin_id=8003929 rating: 4/5 by: Epinions Author cellphonestwo - My husband & I both have had Tracfones for 5 years & recently purchased new models Motorolas V170 & W370 & have never had any problems with activating with customer service. We did have to wait awhile sometimes but a lot of companies have a long wait... http://www.epinions.com/content/submit.html/comment_~405626457732 Mon, 15 Oct 2007 12:01:43 GMT http://www.epinions.com/content_405626457732?linkin_id=8003929 http://www.epinions.com/content_405422902916?linkin_id=8003929 rating: 1/5 by: Epinions Author basehor - Please beware of ordering off Tracfone web sight. I placed any order for a LG225. After I had not gotten the shipping info I called. This started the chain of lies when my phone would ship. I called everyone that I could from there 1-800-867-7183... http://www.epinions.com/content/submit.html/comment_~405422902916 Fri, 12 Oct 2007 12:26:15 GMT http://www.epinions.com/content_405422902916?linkin_id=8003929 http://www.epinions.com/content_405103152772?linkin_id=8003929 rating: 1/5 by: Epinions Author sharon46abc - Tracfone customer service is very poor - you sit on hold for hours trying to get help. You keep hearing a tape message that refers you to go on-line. The on-line help menu directs you to call customer service. Very... http://www.epinions.com/content/submit.html/comment_~405103152772 Mon, 8 Oct 2007 18:15:01 GMT http://www.epinions.com/content_405103152772?linkin_id=8003929 http://www.epinions.com/content_404865191556?linkin_id=8003929 rating: 1/5 by: Epinions Author judy_k - I registered my phone and added airtime minutes to it without a problem but later on, the website fell short of being able to help me at all when my phone suddenly gave me an UNREGISTERED SIM message... http://www.epinions.com/content/submit.html/comment_~404865191556 Fri, 5 Oct 2007 12:40:07 GMT http://www.epinions.com/content_404865191556?linkin_id=8003929 http://www.epinions.com/content_404202950276?linkin_id=8003929 rating: 1/5 by: Epinions Author evergreen13 - After 3 years of good service and no problems, I purchase a l year card. and then was told that my $60 Motorola flip phone was not good for my area and I would receive a new phone free of charge. Good old bait and switch I received a $14.95 phone know... http://www.epinions.com/content/submit.html/comment_~404202950276 Wed, 26 Sep 2007 20:04:04 GMT http://www.epinions.com/content_404202950276?linkin_id=8003929 http://www.epinions.com/content_403326406276?linkin_id=8003929 rating: 2/5 by: Epinions Author shotei - Double meanings, Who knew that "Double the minutes for LIFE" meant the life of the phone. Probably 3 or 4 years. Batteries wear out in a few years and are obsolete. Impossible to find. New phones are cheap 'but' no guarantee you'll get the same number... http://www.epinions.com/content/submit.html/comment_~403326406276 Sun, 16 Sep 2007 08:23:12 GMT http://www.epinions.com/content_403326406276?linkin_id=8003929