© 1999-2009 Shopping.com, Inc. This feed is subject to our terms of use: http://www.epinions.com/help/rss_terms http://www.epinions.com/AirTrain_Online_Service Recent reviews written about AirTran Online Service en-us 80 80 http://www.epinions.com/AirTrain_Online_Service http://img.epinions.com/images/opti/98/f0/AirTrain_Online_Service-resized80.gif http://www.epinions.com/content_456293650052?linkin_id=8003929 rating: 1/5 by: Epinions Author dianetuff - I will never book Airtran again. I booked a flight for 6 people, to arrive in New Orleans by 9 am. One week before my scheduled flight they decided to change my flight with a 4 hour layover in Atlanta, not to arrive in NO until 1:15p.m... http://www.epinions.com/content/submit.html/comment_~456293650052 Thu, 1 Jan 2009 00:06:23 GMT http://www.epinions.com/content_456293650052?linkin_id=8003929 http://www.epinions.com/content_406034157188?linkin_id=8003929 rating: 1/5 by: Epinions Author sherrycallen - Worst flight ever. I agree with others that Atlanta Airtran personnel are rude and uncaring. Me and 9 others missed a connecting flight due to Airtran plane not arriving on time. They would not let us on the plane,even though it was still in the staging... http://www.epinions.com/content/submit.html/comment_~406034157188 Sun, 21 Oct 2007 13:10:59 GMT http://www.epinions.com/content_406034157188?linkin_id=8003929 http://www.epinions.com/content_400286322308?linkin_id=8003929 rating: 1/5 by: Epinions Author rickshawboy - Airtran customer service is beyond rude, and racist too. The airline is simply not worth flying ever. Everyone at ticketing, at the gates and the phone "customer service" (specifically in Atlanta) was rude. I dealt with four airtran representatives... http://www.epinions.com/content/submit.html/comment_~400286322308 Thu, 9 Aug 2007 09:21:03 GMT http://www.epinions.com/content_400286322308?linkin_id=8003929 http://www.epinions.com/content_310228782724?linkin_id=8003929 rating: 2/5 by: Epinions Author s0l0m0n - Although the staff was adequate on some flights, I am reminded of a nightmare flight attendant by the numerous Jan. 23 news articles about 2 parents and their 3-year old daughter who were thrown off a flight from Ft. Myers because the child would not... http://www.epinions.com/content/submit.html/comment_~310228782724 Tue, 23 Jan 2007 20:24:49 GMT http://www.epinions.com/content_310228782724?linkin_id=8003929 http://www.epinions.com/content_221260779140?linkin_id=8003929 rating: 1/5 by: Epinions Author beaudot_dt1 - Terrible experience trying to use their points. I was led to believe the flight I was trying to take was available, so I transferred a bunch of points over from my Amex, but when I went to use them, no flights were available. The customer service... http://www.epinions.com/content/submit.html/comment_~221260779140 Sun, 19 Feb 2006 17:51:43 GMT http://www.epinions.com/content_221260779140?linkin_id=8003929 http://www.epinions.com/content_208301493892?linkin_id=8003929 rating: 2/5 by: Epinions Author darthtater - Have flown half a dozen legs on Airtran in the last year and not one of them has left or arrived on time. This airline has too few planes to assure reasonably timely service -- if one breaks down somewhere, you will wait and wait and wait because there... http://www.epinions.com/content/submit.html/comment_~208301493892 Thu, 13 Oct 2005 16:55:35 GMT http://www.epinions.com/content_208301493892?linkin_id=8003929 http://www.epinions.com/content_184178871940?linkin_id=8003929 rating: 1/5 by: Epinions Author denverhiker - Not the worst experience, but close. Flew AirTran on the return leg of a Denver-Rochester trip, the outbound leg of which was on JetBlue. Maybe it's only the contrast to JetBlue, but the whole approach to customer service on AirTran seems wildly out of... http://www.epinions.com/content/submit.html/comment_~184178871940 Tue, 24 May 2005 13:09:37 GMT http://www.epinions.com/content_184178871940?linkin_id=8003929 http://www.epinions.com/content_169255407236?linkin_id=8003929 rating: 4/5 by: Epinions Author jupgrrl - I'm surprised to read the negative reviews. Over the past three months, I have made eight trips with AirTran and have never experienced a delay longer than thirty minutes or negative customer service. Their fares are always reasonable and I have... http://www.epinions.com/content/submit.html/comment_~169255407236 Tue, 11 Jan 2005 18:05:38 GMT http://www.epinions.com/content_169255407236?linkin_id=8003929 http://www.epinions.com/content_169203830404?linkin_id=8003929 rating: 4/5 by: Epinions Author quasar - I like discounts. I like cheap travel. Give me a discount on already cheap travel and I'm in heaven. So it was I found myself visiting AirTran.com. I wanted to fly from Boston to Philadelphia and had some very specific time constraints. I found an... http://www.epinions.com/content/submit.html/comment_~169203830404 Tue, 11 Jan 2005 11:45:10 GMT http://www.epinions.com/content_169203830404?linkin_id=8003929 http://www.epinions.com/content_166318411396?linkin_id=8003929 rating: 1/5 by: Epinions Author rulethirty - I've seen this many times over now from others online, so I know it's not just me.. I never recieved my tickets from my online purchase. I called AirTran customer service to inquire. They told me in order to get a refund, I had to mail them the lost... http://www.epinions.com/content/submit.html/comment_~166318411396 Tue, 21 Dec 2004 13:59:44 GMT http://www.epinions.com/content_166318411396?linkin_id=8003929 http://www.epinions.com/content_161132547716?linkin_id=8003929 rating: 4/5 by: Epinions Author kristinalee25 - I just flew AirTran roundtrip Boston to Akron and even though I was weary at first (only $49 each way) I was impressed by the service and plane. We took off and landed on time; on my flight to Akron the plane was not even filled so I got an empty seat... http://www.epinions.com/content/submit.html/comment_~161132547716 Thu, 11 Nov 2004 15:07:14 GMT http://www.epinions.com/content_161132547716?linkin_id=8003929 http://www.epinions.com/content_160355946116?linkin_id=8003929 rating: 1/5 by: Epinions Author debragusra - I booked two tickets and never received them prior to my travel. I had a confirmation number so when I went to the counter, the airline agent told me that the confirmation was not good and that I must purchase two new tickets. She also made me pay a $50... http://www.epinions.com/content/submit.html/comment_~160355946116 Tue, 2 Nov 2004 18:20:46 GMT http://www.epinions.com/content_160355946116?linkin_id=8003929 http://www.epinions.com/content_156328169092?linkin_id=8003929 rating: 1/5 by: Epinions Author gbecker1 - My wife and I were forced to extend our stay in Orlando, FL. Do to the fact, AirTran canceled our flight and had to place us on another Flight 24 hrs later, when we reconfirmed our return trip. AirTran informed us, our Flight had been canceled and the... http://www.epinions.com/content/submit.html/comment_~156328169092 Tue, 28 Sep 2004 16:53:56 GMT http://www.epinions.com/content_156328169092?linkin_id=8003929 http://www.epinions.com/content_149322043012?linkin_id=8003929 rating: 5/5 by: Epinions Author mperloe - Airtran Online services is the best way to find a low fare to where you want to travel. In addition to $35 upgrades to first class, even in coach you fly in brand new planes, the youngest fleet in the air. AirTran offers low fares without sacrificing... http://www.epinions.com/content/submit.html/comment_~149322043012 Tue, 27 Jul 2004 15:42:15 GMT http://www.epinions.com/content_149322043012?linkin_id=8003929 http://www.epinions.com/content_119696428676?linkin_id=8003929 rating: 3/5 by: Epinions Author jetbluefan1 - So there I was, sitting in front of the computer, looking for really low fares to Florida. We&#146re traveling on December 11th to Orlando from Rochester, New York. We found the lowest fare on AirTran as it was an unbeatable price. I checked Delta and US... http://www.epinions.com/content/submit.html/comment_~119696428676 Mon, 24 Nov 2003 20:50:32 GMT http://www.epinions.com/content_119696428676?linkin_id=8003929 http://www.epinions.com/content_119654813316?linkin_id=8003929 rating: 4/5 by: Epinions Author omni7777 - I've booked three round-trip flights online through AirTran in the past year because the tickets are the cheapest I've been able to find anywhere. I enjoy this airline and have had no problems with them. The drawback: Passengers must transfer in Atlanta,... http://www.epinions.com/content/submit.html/comment_~119654813316 Mon, 24 Nov 2003 13:19:01 GMT http://www.epinions.com/content_119654813316?linkin_id=8003929