Epinions Recent Reviews for Her Room Lingerie -- HerRoom.com

Her Room Lingerie -- HerRoom.com: AWFUL customer service

Wed, 11 Nov 2009 21:22:22 GMT

rating: 1/5 by: Epinions Author janicecherry - I shop online often and I have never received such AWFUL customer service before. I purchased three bras for my daughter at HerRoom online (30AA) because her size is hard to find in stores. I have purchased bras for her before at stores and...

Her Room Lingerie -- HerRoom.com: REALLY BAD

Thu, 5 Nov 2009 12:07:29 GMT

rating: 1/5 by: Epinions Author comira - Really BAD customer service. Very arrogant and self serving. I will never do business with this company again. Part of products received were not as...

Her Room Lingerie -- HerRoom.com: I would never order from HerRoom again

Sat, 30 May 2009 12:25:23 GMT

rating: 1/5 by: Epinions Author shannonbrown82 - I was very dissatisfied with HerRoom. I ordered a strapless bra on April 9th and never received it. I emailed their customer service department and they could not give me any information regarding my order. I final
ly
had to...

Her Room Lingerie -- HerRoom.com: nice bras, unacceptable customer service

Sun, 26 Apr 2009 17:45:19 GMT

rating: 1/5 by: Epinions Author queenfab - I'm sad to say that this was an expensive disaster. Ordering stapless bras online is a chancy venture at best, but the ones that arrived were beautiful and I was sad that neither one fit even remotely well.Per their instructions, I returned...

Her Room Lingerie -- HerRoom.com: Poor, POOR service!

Mon, 10 Nov 2008 20:28:41 GMT

rating: 1/5 by: Epinions Author missba - Basically, my one item was ordered over a month ago. They made a shipping error, so I waited and waited. However, the item did not arrive by the time I needed it, even though it was not my fault and I suggested ugraded RE-shipping. No...

Her Room Lingerie -- HerRoom.com: Will not order from Her Room Again...terrible service

Fri, 28 Mar 2008 11:04:04 GMT

rating: 1/5 by: Epinions Author jbg92 - I have shopped on line for several years, and have specifically shopped for lingerie on line from several different companies. This company did not provide the level of service I expect, the turn around time for exchange was over 5 weeks - in this day...

Her Room Lingerie -- HerRoom.com: Loved them, until they lied...

Sun, 13 Jan 2008 18:42:05 GMT

rating: 1/5 by: Epinions Author jenwil - Let me start by saying I have placed several orders with HerRoom.com. Most of them have gone smoothly, but once you have to speak to customer service, forget about it. The last order I placed with them was for almost $600. Because of my bra size I...

Her Room Lingerie -- HerRoom.com: Her Room misrepresents their merchandise; the company is a ripoff.

Wed, 2 Jan 2008 17:06:02 GMT

rating: 1/5 by: Epinions Author gypsyjane - My purchase was not as described. I was unable to return the item the company's misrepresentation of my purchase. Customer Service was rude, implying that I was lying. This was a miserable experience all the way around. Her Room is a...

Her Room Lingerie -- HerRoom.com: NEVER ORDER FROM HERE!!

Tue, 18 Dec 2007 19:16:04 GMT

rating: 1/5 by: Epinions Author rogersmisty - I ordered one item almost a month ago, and never received it. The extremely unhelpful customer service representative I contacted was completely unconcerned when I alerted her to the problem. They did absolutely nothing to remedy the situation. This...

Her Room Lingerie -- HerRoom.com: lousy, rude, horrible , shall I go on?

Fri, 7 Dec 2007 00:43:29 GMT

rating: 1/5 by: Epinions Author angie1129 - I had a horrible experience with her room. Not only was I never refunded for my return but I was never informed that my replacement was backordered. The customer service was rude and could care less that I was annoyed and unhappy. Do business w/ bare...

Her Room Lingerie -- HerRoom.com: Pleasant and satisfied.

Thu, 25 Oct 2007 13:41:13 GMT

rating: 4/5 by: Epinions Author joansth - I have placed two orders with Herroom and was very satisfied each time. The second order was backordered, so I had to wait awhile, but when the order was filled it was perfect. I gave the online address to my two daughters, who will probably enjoy the...

Her Room Lingerie -- HerRoom.com: My new favorite site for lingerie

Mon, 1 Oct 2007 11:34:32 GMT

rating: 5/5 by: Epinions Author duchapl - Where have they been hiding this website? I've shopped for lingerie online before and I was pleasantly surprised to find Herroom - what a great website. They have this feature where you can see the bra you're buying under all sorts of necklines. Almost...

Her Room Lingerie -- HerRoom.com: All around EXCELLENCE!!

Thu, 27 Sep 2007 00:25:05 GMT

rating: 5/5 by: Epinions Author swtangelp - What an EXCELLENT shopping experience!! I'm telling everyone I know about these incredible websites: HerRoom.com and HisRoom.com! They had a larger variety than I've found anywhere and it was all in-stock. The information they provided was very helpful...

Her Room Lingerie -- HerRoom.com: Save yourself the frustration: do not do business with this company!

Thu, 23 Aug 2007 11:16:42 GMT

rating: 1/5 by: Epinions Author fatmoggie - Do yourself a favor & do not do business with this company. Either they have the worst customer service department ever, or they are outright crooks. They charged me $100 for an order I had cancelled within half an hour of placing it, and, upon...

Her Room Lingerie -- HerRoom.com: Horrible, worst customer service ever

Mon, 9 Jul 2007 20:57:22 GMT

rating: 1/5 by: Epinions Author shelbel - Horrible! I ordered a bra from them that was on backorder. When I did receive it, it started coming apart after few wearings. I returned it for an exchange and received an email saying they couldn't exchange it. I could either pay to get it back or if...

Her Room Lingerie -- HerRoom.com: Shipping takes forever.

Fri, 6 Apr 2007 13:49:22 GMT

rating: 1/5 by: Epinions Author hezabel - I've shopped from HerRoom twice now. The first time, still with all the delays, I figured it may had been a "once-in-a-while-fluke". Since every now and then a store may sell out an item before your purchase and is understood that it may take an...

Her Room Lingerie -- HerRoom.com: My worst experience with an online company!

Sat, 28 Oct 2006 01:05:08 GMT

rating: 2/5 by: Epinions Author daisydaffodil - **Updated 12-26-2006. See the end of review. *Updated 11-09-2006. See the end of review. Looking for larger-cup bras, I browsed online. One of the places I found was HerRoom.com. The home page had the following statement: *Free Shipping & Easy...

Her Room Lingerie -- HerRoom.com: Both times orders weren't shipped and the worst customer service

Tue, 17 Oct 2006 09:31:42 GMT

rating: 1/5 by: Epinions Author ahmeyers - ORDER AT YOUR OWN RISK FROM HerRoom.com I've attempted 2 times to order from HerRoom. Both times, my order was never shipped (on one order tracking showed that it was delivered to the wrong state.) On both occasions, I called customer service and was met...

Her Room Lingerie -- HerRoom.com: Such a good website with such inept customer service...

Fri, 29 Sep 2006 22:22:27 GMT

rating: 1/5 by: Epinions Author PattyTherre - In my never-ending quest to shop at every lingerie store online, I found HerRoom.com a few months ago and just had to try them. They have lots of brand names and prices that run from reasonable to expensive. Naturally, I searched for reasonably...

Her Room Lingerie -- HerRoom.com: Sucks

Tue, 26 Sep 2006 21:36:29 GMT

rating: 1/5 by: Epinions Author abattlemaiden - I returned a bra, around $50.+/-, got the customary customer service response that they would process within 2 weeks, etc. Six weeks later, and no information, I email. I send another email, get another automatic email. No other response. I just...

Her Room Lingerie -- HerRoom.com: Good website, but lousy customer service -- and rude to boot!

Wed, 16 Nov 2005 22:23:11 GMT

rating: 1/5 by: Epinions Author consumersvote - I appreciated the informative website, but found dealing with customer service to be infuriating. I won't go into details, but suffice it to say I was burned by confusing information on the website -- information that was changed after I informed...

Her Room Lingerie -- HerRoom.com: DO NOT PURCHASE FROM THIS COMPANY! CUSTOMER SERVICE IS TERRIBLE!

Fri, 11 Nov 2005 07:40:31 GMT

rating: 1/5 by: Epinions Author sej2861 - I ordered 2 bras & received them in a timely fashion. However, I did try to cancel the order prior to receiving & never got a response so I went ahead & accepted the order. I returned them only to find that I was charged $8.00 for the free shipping,...

Her Room Lingerie -- HerRoom.com: This place sucks big!

Mon, 22 Aug 2005 20:01:15 GMT

rating: 1/5 by: Epinions Author teshub - I placed three orders on the web page HerRoom.com. The first order came in reasonable time, not very bad. The things started going wrong with the second order, placed on Jun 29. I didn't receive anything other than the automated message for more than two...

Her Room Lingerie -- HerRoom.com: My experience was maddening.

Sat, 25 Jun 2005 23:51:21 GMT

rating: 1/5 by: Epinions Author lagreen - My experience using HerRoom.com was maddening. I placed an order for 3 items. The first two items I received within a reasonable amount of time. However, when I received the first order, I noticed that my credit card was billed for the 3 items (plus...

Her Room Lingerie -- HerRoom.com: Slow, bad service, DO NOT Recommend!!

Wed, 15 Jun 2005 11:00:17 GMT

rating: 1/5 by: Epinions Author paolita7 - My order was needed rush delivery - it stalled in warehouse and was never sent. I called a week later and ended up canceling the order. Customer service was totally incompetent. I recommend avoiding this...