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This feed is subject to our terms of use: http://www.epinions.com/help/rss_terms http://www.epinions.com/American_Blind_and_Wallpaper_Store_-_decoratetoday_com Recent reviews written about American Blind and Wallpaper Store - decoratetoday.com en-us 80 80 http://www.epinions.com/American_Blind_and_Wallpaper_Store_-_decoratetoday_com http://img.epinions.com/images/opti/58/ee/American_Blind_and_Wallpaper_Store_-_decoratetoday_com-resized80.gif http://www.epinions.com/content_474879397508?linkin_id=8003929 rating: 1/5 by: Epinions Author arlighet - I bought some wallpaper from these guys a year ago.   Just the other day I discover a $9 charge on my account from a certain "ENT*ENTERTAINMENTREWARDS", and realize it has been recurring every month for a whole year.    In the past I... http://www.epinions.com/content/submit.html/comment_~474879397508 Mon, 22 Jun 2009 23:58:04 GMT http://www.epinions.com/content_474879397508?linkin_id=8003929 http://www.epinions.com/content_402969235076?linkin_id=8003929 rating: 1/5 by: Epinions Author hwojewljajjdkk - I'll spare you all of the grim details about my shopping experience with American Blind and Wallpaper; suffice to say that I will never buy anything from this company. After my debacle with American I bought from Blinds.com and ended up saving quite a... http://www.epinions.com/content/submit.html/comment_~402969235076 Fri, 14 Sep 2007 16:28:24 GMT http://www.epinions.com/content_402969235076?linkin_id=8003929 http://www.epinions.com/content_401436020356?linkin_id=8003929 rating: 1/5 by: Epinions Author kjohnson200 - I ordered a roller shade with the auto stop option on 4/22/07. I received the order on 5/8/07 and the plastic pin that the instructions show for turning the locking pin broke. I called their customer service that day to order a replacement part. I was... http://www.epinions.com/content/submit.html/comment_~401436020356 Fri, 24 Aug 2007 09:29:38 GMT http://www.epinions.com/content_401436020356?linkin_id=8003929 http://www.epinions.com/content_399352630916?linkin_id=8003929 rating: 1/5 by: Epinions Author pattycake2007 - The main problem here is they say free shipping and then they add a "handling fee" of $8.00 for some curtains weighing under a pound which is the normal cost of ground shipping. Just because you call shipping something else, doesn't mean you have free... http://www.epinions.com/content/submit.html/comment_~399352630916 Mon, 30 Jul 2007 12:26:27 GMT http://www.epinions.com/content_399352630916?linkin_id=8003929 http://www.epinions.com/content_356746563204?linkin_id=8003929 rating: 1/5 by: Epinions Author neoisno1 - They sent the wrong border twice. After the second time (and second phone call), I called again and they informed me the manufacturer of the border had put the wrong number on it. They said they'd order the RIGHT border from the manufacturer and get it... http://www.epinions.com/content/submit.html/comment_~356746563204 Thu, 3 May 2007 10:39:03 GMT http://www.epinions.com/content_356746563204?linkin_id=8003929 http://www.epinions.com/content_347280608900?linkin_id=8003929 rating: 2/5 by: Epinions Author woswald - I ordered samples for $5, which was to generate a refund if I ordered. It didn't. So midway through my online order I had to finish up by phone, at which time I learned they would tack on an extra $7.50 "just because" fee. Tacky indeed. The person taking... http://www.epinions.com/content/submit.html/comment_~347280608900 Thu, 12 Apr 2007 18:03:21 GMT http://www.epinions.com/content_347280608900?linkin_id=8003929 http://www.epinions.com/content_312240279172?linkin_id=8003929 rating: 2/5 by: Epinions Author woody2 - I was initially drawn to American Blind and Wallpaper because it popped up near the top of the list on an internet search. Free shipping also got my attention. Their selection was good, the website easy to use, prices seemed good, and they had what... http://www.epinions.com/content/submit.html/comment_~312240279172 Sun, 28 Jan 2007 11:02:05 GMT http://www.epinions.com/content_312240279172?linkin_id=8003929 http://www.epinions.com/content_311505424004?linkin_id=8003929 rating: 2/5 by: Epinions Author imitch - At this date, I cannot give a review on the quality of my curtains, as it is going on two weeks and I have not received them. I ordered them on 1/19/07, and was told I would receive them via ups ground shipping within 3-4 days. Today I checked the... http://www.epinions.com/content/submit.html/comment_~311505424004 Fri, 26 Jan 2007 17:17:38 GMT http://www.epinions.com/content_311505424004?linkin_id=8003929 http://www.epinions.com/content_272521465476?linkin_id=8003929 rating: 1/5 by: Epinions Author arkgardener - American Blinds and Wallpaper has the WORST customer service! Of the four pleated shades I purchased, two required repair within months of use. The pull cord came completely off the track and broke in half on one and the other shade has a defective... http://www.epinions.com/content/submit.html/comment_~272521465476 Mon, 30 Oct 2006 12:48:29 GMT http://www.epinions.com/content_272521465476?linkin_id=8003929 http://www.epinions.com/content_255873814148?linkin_id=8003929 rating: 1/5 by: Epinions Author sammyk5 - Defective blinds and NIGHTMARISH customer service! Someone answers the phone within minutes to take your order, but just try to reach customer service, I was on the phone for over an hour, after failing to receive a response to my e-mail request for... http://www.epinions.com/content/submit.html/comment_~255873814148 Tue, 19 Sep 2006 21:22:31 GMT http://www.epinions.com/content_255873814148?linkin_id=8003929 http://www.epinions.com/content_249487330948?linkin_id=8003929 rating: 1/5 by: Epinions Author cbasor - WORST ONLINE SHOPPING EXPERIENCE EVER!!! YOU WILL NOT GET WHAT YOU ORDER, ONLY WHAT THEY WANT TO SEND YOU!! I did just what they say on TV..."go to your favorite home decorating store and pick out what you what and order from us at great savings" So I... http://www.epinions.com/content/submit.html/comment_~249487330948 Mon, 21 Aug 2006 01:23:26 GMT http://www.epinions.com/content_249487330948?linkin_id=8003929 http://www.epinions.com/content_241679634052?linkin_id=8003929 rating: 1/5 by: Epinions Author karen4711 - Having given American Blind and Wallpaper at least three different opportunities to create a satisfied customer I am sorry to say that they have failed each time. Over the last few years I have tried to purchase wallpaper. Each of the last three times... http://www.epinions.com/content/submit.html/comment_~241679634052 Wed, 12 Jul 2006 11:21:34 GMT http://www.epinions.com/content_241679634052?linkin_id=8003929 http://www.epinions.com/content_240010628740?linkin_id=8003929 rating: 1/5 by: Epinions Author judith101 - Web site, sales personnel and prices are all great. The product is another story! I ordered 2 faux wood blinds. Both came with a defective lift mechanism, terribly cheaply made. When I called about them, I was told there was no refund on custom... http://www.epinions.com/content/submit.html/comment_~240010628740 Mon, 3 Jul 2006 17:26:34 GMT http://www.epinions.com/content_240010628740?linkin_id=8003929 http://www.epinions.com/content_230411898500?linkin_id=8003929 rating: 1/5 by: Epinions Author luvbichons - One of the blinds I ordered arrived broken. It took month of e-mails with pictures of the damage (with repeated resending) and additional phone calls to get it resolved. I got the runaround on phone calls (example: I am just a trainee and I will have... http://www.epinions.com/content/submit.html/comment_~230411898500 Tue, 9 May 2006 20:21:23 GMT http://www.epinions.com/content_230411898500?linkin_id=8003929 http://www.epinions.com/content_229329047172?linkin_id=8003929 rating: 1/5 by: Epinions Author tlc00037 - I recently measured and ordered blinds. I am a contractor and have done this with other companies with no problems. I placed my order in mid April with an expected ship date of April 20. It's now May 2, and they still don't know when they will be... http://www.epinions.com/content/submit.html/comment_~229329047172 Tue, 2 May 2006 22:25:24 GMT http://www.epinions.com/content_229329047172?linkin_id=8003929 http://www.epinions.com/content_224583716484?linkin_id=8003929 rating: 2/5 by: Epinions Author h42494c4c - I was tempted to order from American Blind's web page, but decided to call to get some assurance on sizing and pulley options for the vertical blinds we wanted. The service rep was initially patient, but ultimately anxious to get our credit card number... http://www.epinions.com/content/submit.html/comment_~224583716484 Mon, 27 Mar 2006 23:47:38 GMT http://www.epinions.com/content_224583716484?linkin_id=8003929 http://www.epinions.com/content_223422025348?linkin_id=8003929 rating: 2/5 by: Epinions Author cincyguy42001 - American Blind and Wallpaper uses drop shippers, which is why some people have a good experience and others don't. Drop shipping works like this: You place an order at AB&W and they charge your credit card, then they email the order to another... http://www.epinions.com/content/submit.html/comment_~223422025348 Wed, 22 Mar 2006 19:05:33 GMT http://www.epinions.com/content_223422025348?linkin_id=8003929 http://www.epinions.com/content_222559374980?linkin_id=8003929 rating: 1/5 by: Epinions Author formerabwmempl - Being a former employee of this company, it shows that a lot of customers have had bad experiences. This company has a terrible return policy and alot of people just don't know what their doing including management on up the chain. This company does not... http://www.epinions.com/content/submit.html/comment_~222559374980 Sun, 5 Mar 2006 13:09:09 GMT http://www.epinions.com/content_222559374980?linkin_id=8003929 http://www.epinions.com/content_220059635332?linkin_id=8003929 rating: 2/5 by: Epinions Author freewayuser - Customer service here is very poor. I ordered wallpaper that was back ordered. After finally having to cancel the order it took a two requests and a long time to get my credit back. I had previous instances where I have asked questions about their... http://www.epinions.com/content/submit.html/comment_~220059635332 Tue, 7 Feb 2006 13:06:18 GMT http://www.epinions.com/content_220059635332?linkin_id=8003929 http://www.epinions.com/content_217286872708?linkin_id=8003929 rating: 5/5 by: Epinions Author jkorber - We have ordered cellular shades from them on more than 5 occasions since 2001. Each time they supplied exactly what was ordered, included all the correct hardware and packed the blinds perfectly. They also always exceeded expectations with regard to... http://www.epinions.com/content/submit.html/comment_~217286872708 Tue, 10 Jan 2006 17:13:52 GMT http://www.epinions.com/content_217286872708?linkin_id=8003929 http://www.epinions.com/content_216585703044?linkin_id=8003929 rating: 4/5 by: Epinions Author AliventiAsylum - My old home had curtains simply because my children when they were younger destroyed the vertical blinds left by the previous owner. Curtains were just a more practical choice. However, I always had the desire to have vertical blinds instead. With... http://www.epinions.com/content/submit.html/comment_~216585703044 Wed, 4 Jan 2006 22:34:03 GMT http://www.epinions.com/content_216585703044?linkin_id=8003929 http://www.epinions.com/content_208753692292?linkin_id=8003929 rating: 1/5 by: Epinions Author evenmag - I ordered most of my blinds for my new house from AB&W the end of September. It's October 18 and I haven't received them all. Why? Because this company is the poorest run company I have ever ordered from and much of it has to do with total lack of... http://www.epinions.com/content/submit.html/comment_~208753692292 Tue, 18 Oct 2005 13:39:02 GMT http://www.epinions.com/content_208753692292?linkin_id=8003929 http://www.epinions.com/content_194244480644?linkin_id=8003929 rating: 2/5 by: Epinions Author twinmom59 - Order for 20 cellulars & 2 mini-blinds was placed 8/19 and they immediately charged our card - quite a chunk. On Monday, they informed us that a single feature/color combo was not available and that a second color choice had been discontinued - affecting... http://www.epinions.com/content/submit.html/comment_~194244480644 Mon, 10 Oct 2005 21:00:21 GMT http://www.epinions.com/content_194244480644?linkin_id=8003929 http://www.epinions.com/content_186348310148?linkin_id=8003929 rating: 1/5 by: Epinions Author garcias5 - Placing an order is extremely easy, and the customer service people are happy and willing to assist and obtain your credit card information as soon as possible. However, in my case, the order did not ship out as promised, and nobody in customer service... http://www.epinions.com/content/submit.html/comment_~186348310148 Fri, 17 Jun 2005 23:34:10 GMT http://www.epinions.com/content_186348310148?linkin_id=8003929 http://www.epinions.com/content_183376252548?linkin_id=8003929 rating: 1/5 by: Epinions Author mwason - Major hassles with credits and returns, personnel not very clear on phone, did not receive half of order, still trying to arrange refund. hold time is really... http://www.epinions.com/content/submit.html/comment_~183376252548 Mon, 16 May 2005 11:35:27 GMT http://www.epinions.com/content_183376252548?linkin_id=8003929