Epinions Recent Reviews for Hotels.com Online Reservations

Hotels.com Online Reservations: Just plain lousy service

Wed, 3 Jun 2009 18:40:08 GMT

rating: 1/5 by: Epinions Author dnicholas123 - They will say anything to sell you a room! Do not use Hotels.com for any reservation service. They are also part of the Expedia group. Nothing but nighmares await you if you use them. You have been...

Hotels.com Online Reservations: Bookings through Hotels.com are not actually confirmed

Mon, 1 Dec 2008 17:33:52 GMT

rating: 1/5 by: Epinions Author dmurphy45701 - Use Hotels.com to find the rate, and then go to the hotel's own website to book your room.I booked a reservation via Hotels.com for a Westin in NJ. When I arrived at the hotel they did not have my reservation. Hotels.com does not have an...

Hotels.com Online Reservations: Why Hotels.com (And Other Third-Party Booking Websites) Are the Bane of a Desk Clerk's Existence

Mon, 15 Sep 2008 20:40:54 GMT

rating: 1/5 by: Epinions Author AliventiAsylum - I'll admit that I have used third-party websites in the past when I've traveled. However, after experiencing their effects from the other side of the desk, I never will again.Hotels.com
is probably the biggest problem out there, with...

Hotels.com Online Reservations: HOTELS.COM - DISHONEST MISLEADING MIDDLEMEN

Fri, 7 Mar 2008 14:21:57 GMT

rating: 1/5 by: Epinions Author malaec - I want to warn everyone there that Hotels.com is MISLEADING with their reservations. I recently reserved a hotel room in NYC for my wife's special Birthday weekend, and told them I absolutely needed a king size bed. They told me they would take care of...

Hotels.com Online Reservations: Booking was easy, but resolving a problem was impossible. I finally gave up.

Thu, 28 Feb 2008 19:15:41 GMT

rating: 1/5 by: Epinions Author barefoot_in_fl - Beware! You have to prepay, and if there are any problems, you'll play hell getting any help or resolution. We found what appeared to be a good deal on a Best Western in Flagstaff, AZ. Unbeknownst to us, and conveniently omitted from the online property...

Hotels.com Online Reservations: I will never, ever, book travel through hotels.com again.

Tue, 6 Nov 2007 04:03:04 GMT

rating: 1/5 by: Epinions Author happyone88 - We booked a hotel & flight package through hotels.com. The return flight we booked was supposed to leave at 1:05 p.m. and arrive around 4 p.m. Without notice, they changed the return flight to one that left at 7:19 p.m., and arrived around 10 p.m...

Hotels.com Online Reservations: Do not trust hotels.com to book the room you buy from them.

Mon, 22 Oct 2007 00:00:44 GMT

rating: 1/5 by: Epinions Author spychocyco - Several years ago when I was traveling more regularly, I used hotels.com often to book stays and was fairly happy with the service. So when my family and I were planning a recent trip, I decided to use them to book the hotel. I have no complaints with...

Hotels.com Online Reservations: To prosecute them ,and they will be liable for such a mess.

Wed, 17 Oct 2007 16:14:34 GMT

rating: 1/5 by: Epinions Author abols - Hi everyone! Could you help us to find the way out as we are in troubles because of Hotels.com.We booked the room with a help of Hotel.com. I decided to check the confirmation and found out that the hotel where we were about to stay informed us that...

Hotels.com Online Reservations: Unreliable and Rude!

Fri, 12 Oct 2007 17:23:56 GMT

rating: 1/5 by: Epinions Author sooksabai - I booked a hotel for my sister who was traveling by car to Washington, DC. When she and her party arrived at the hotel--after midnight and over 12 hours after I booked the room through Hotels.com--the hotel still hadn't received her reservation...

Hotels.com Online Reservations: Stay Away from hotels.com

Fri, 17 Aug 2007 18:15:06 GMT

rating: 1/5 by: Epinions Author vickdesai - When I checked in at Quality Inn, I found out that the walk in rates at this hotel was lower than what Hotels.com charged me. Not only that but Hotels.com charged me around 25 dollars extra for an extra person in the room but the hotel was charging only...

Hotels.com Online Reservations: Horrible!! Find Another Site!

Wed, 11 Apr 2007 15:04:33 GMT

rating: 1/5 by: Epinions Author kyleresq - DON'T USE THIS SITE!!! All other sites allow for ease of cancellation or at least a minimal $25 booking fee if you need to cancel but this site does not offer that at all. And, if an emergency arises, you are out of luck and have to pay anyhow. When...

Hotels.com Online Reservations: Hotels.Com a Thief of the Night

Sun, 3 Sep 2006 22:24:01 GMT

rating: 1/5 by: Epinions Author wjh2006 - I will never do it again. I requested a Pet Friendly Hotel and confirmed it with the Hotels.com personnel since I used the phone instead of online reservation. Well, I got to the hotel and checked in, went to eat and upon return was asked to leave...

Hotels.com Online Reservations: Not worth it, False Advertising, Why Bother!

Sat, 26 Aug 2006 15:03:22 GMT

rating: 1/5 by: Epinions Author jbhut - Hotels.com Does What For You? La Quinta Inn Costa Mesa Website: www.hotels.com Service: Hotel Reservations Recommendation: Go Somewhere Else! The Short Pointless Story Near the end of July, I was in need of a hotel...

Hotels.com Online Reservations: POOR!!

Thu, 10 Aug 2006 23:55:20 GMT

rating: 2/5 by: Epinions Author johnr1582 - BEWARE! I booked a hotel in Rome, Italy. When we arrived, the hotel had to move us to a new hotel since there was a problem with the floor. The hotel they moved us to was terrible. We found out how much the first hotel paid the second and asked...

Hotels.com Online Reservations: Will NEVER do it again

Tue, 27 Jun 2006 23:44:08 GMT

rating: 1/5 by: Epinions Author gerryconway - While all functions of the web site were just fine, what was provided on both occasions was (in my opinion) worse than credit card fraud. On two separate occasions I made the mistake of booking hotels at hotels.com. The results of both were very...

Hotels.com Online Reservations: If I could give them negative points, I would.

Thu, 22 Jun 2006 13:54:13 GMT

rating: 1/5 by: Epinions Author china611 - I called the customer service line, rather than making a reservation on line because we have three kids, and the system only allows for a total of 4 people in one room. When I called, they assured me I had a Kids Suite - with a king size bed, a bunk bed...

Hotels.com Online Reservations: I had a bad experience buying a trip package

Wed, 7 Jun 2006 17:17:55 GMT

rating: 2/5 by: Epinions Author pashauskas - I have ordered a vacation package from Hotels.com, flight and hotel. When I got confirmation email, the flight was missing. I called the customer service, they could not help me, transferred me around with no resolution. When I tried to order a flight...

Hotels.com Online Reservations: A disaster in the making with this rip off company

Tue, 6 Jun 2006 01:58:08 GMT

rating: 1/5 by: Epinions Author wrhowey - No way ever again. There are at least three prices, the advertised price, Hotels.com price and the price on the back of the hotel room door. Say the advertised price is 100.00, Hotels.com might charge 80.00 and the price on the hotel room door is 55.00...

Hotels.com Online Reservations: Unauthorized overcharge; No cost saving; "No smoking" request not passed to hotel

Thu, 25 May 2006 23:47:35 GMT

rating: 2/5 by: Epinions Author lilburnga - Hotels.com costs more than priceline.com Made reservations at the same hotel (1 week apart) at hotels.com and priceline.com. Both offered the same price that, on arrival, the desk clerk offered a caller over the phone; no savings there. BUT the...

Hotels.com Online Reservations: The experience with Hotels.com was a never to do again!

Tue, 23 May 2006 20:53:25 GMT

rating: 1/5 by: Epinions Author noreturn - Hotels.com I find hotels.com very aggravating. I was going to take my wife on a train ride for Mothers day. The train was re-routed due to a freight train derailment in Colorado. The train was well over 5 hours late. It was decided we would make the...

Hotels.com Online Reservations: Great service and always great luck with prices

Sun, 5 Feb 2006 00:44:04 GMT

rating: 4/5 by: Epinions Author camp3504 - I have used hotels.com several times for trips to Atlanta, Savanah, Houston, Tampa, and Kileen, TX, and Memphis,TN. I have been pleased with the results each time. When planning each of these trips I compared several different websites and hotels.com...

Hotels.com Online Reservations: BEWARE !!!!

Tue, 3 Jan 2006 18:01:43 GMT

rating: 1/5 by: Epinions Author snowboundlady - I am a senior citizen. I saved up for a year to give my family a trip to Disneyland as a Christmas gift. I had reservations in Anaheim for two rooms, three nights each, starting the day before New Year's eve. I paid in full for the reservations in...

Hotels.com Online Reservations: Bad Experience, bad customer Service.

Tue, 15 Nov 2005 17:11:20 GMT

rating: 1/5 by: Epinions Author murzilka - This was not my first stay at South Miami Beach. My story starts as for the most of people who left review on the hotels.com web site, which rates hotels in a strange way. So, we booked our stay with hotels.com at a relatively good place: Chesterfield...

Hotels.com Online Reservations: The Hotels.com Online Reservation is a Terrible Way to get a Hotel Room

Thu, 13 Oct 2005 19:35:17 GMT

rating: 1/5 by: Epinions Author three_ster - When you are looking for a hotel online, sometimes it is more work than it is worth. If you are a beginner to renting hotel rooms online, then Hotels.com might be one of the first locations to pop into your mind. Well, I am here to tell you that...

Hotels.com Online Reservations: Total &*%@, no value, direct book cheaper

Sun, 9 Oct 2005 17:02:58 GMT

rating: 1/5 by: Epinions Author sebascadegan - Hang with me, this is a rant. The hotel did not have my reservation. I called into the Entertainment switchboard (hooked into Hotels.com via Entertainment guide) and they faxed the reservation again. It still never reached the hotel. It may be an...