© 1999-2009 Shopping.com, Inc. This feed is subject to our terms of use: http://www.epinions.com/help/rss_terms http://www.epinions.com/elec-Comm-Mobileservice-All-US_Cellular_Customer_Service Recent reviews written about General Reviews of US Cellular Customer Service en-us 80 80 http://www.epinions.com/elec-Comm-Mobileservice-All-US_Cellular_Customer_Service http://img.epinions.com/images/opti/60/67/elecCommMobileserviceAllUS_Cellular_Customer_Service1-resized80.gif http://www.epinions.com/content_385725533828?linkin_id=8003929 rating: 4/5 by: Epinions Author buddy18 - We recently needed to review our phone plan due to our son attending college in a calling area on the fringe of wide area coverage. During my research I still found US Cellular to be the best option. During our decision between National plan vs. wide... http://www.epinions.com/content/submit.html/comment_~385725533828 Wed, 4 Jul 2007 00:26:04 GMT http://www.epinions.com/content_385725533828?linkin_id=8003929 http://www.epinions.com/content_241609576068?linkin_id=8003929 rating: 5/5 by: Epinions Author elbell91603 - I am a BzzAgent and got my phone in March sometime. Setting up the phone was quick and easy. The man on the phone talked me through the set up of my voice mail and other features of the phone and was very patient and helpful while I went through the... http://www.epinions.com/content/submit.html/comment_~241609576068 Wed, 12 Jul 2006 01:27:48 GMT http://www.epinions.com/content_241609576068?linkin_id=8003929 http://www.epinions.com/content_216371334788?linkin_id=8003929 rating: 1/5 by: Epinions Author brian10201981 - I used US Cellular for approx 2-1/2 years. I had no problem for the first 2 years with my old nokia. When my first contact was up, i upgraded with another line to a LG flip. That is when the problems started. Where i am located in wisconsin is about... http://www.epinions.com/content/submit.html/comment_~216371334788 Tue, 3 Jan 2006 14:59:34 GMT http://www.epinions.com/content_216371334788?linkin_id=8003929 http://www.epinions.com/content_213184777860?linkin_id=8003929 rating: 1/5 by: Epinions Author hj1016 - I live in Bend, OR and have a family share plan. After having lived through 15 of 24 months of the contract with dropped calls, calls that go straight to voice mail, etc., we finally have had enough and want to switch to a different carrier. USC has... http://www.epinions.com/content/submit.html/comment_~213184777860 Tue, 6 Dec 2005 17:41:38 GMT http://www.epinions.com/content_213184777860?linkin_id=8003929 http://www.epinions.com/content_197687938692?linkin_id=8003929 rating: 5/5 by: Epinions Author agraves - I was a customer of US Cellular from 1997 to 2002 at which time the area I was living in didn't have enough US Cellular towers, so I switched to Alltell for one year. It was the longest year of my life. I switched back to US Cellular two years ago and... http://www.epinions.com/content/submit.html/comment_~197687938692 Tue, 4 Oct 2005 18:14:36 GMT http://www.epinions.com/content_197687938692?linkin_id=8003929 http://www.epinions.com/content_195129413252?linkin_id=8003929 rating: 5/5 by: Epinions Author pepprman98 - I am just glad we have a choice in St. Louis now! Will all the major carriers here you would think we would have more competition in the market, but I guess not. St. Louis is one of the most heavily penetrated markets in the country at 70%+. they have... http://www.epinions.com/content/submit.html/comment_~195129413252 Sat, 3 Sep 2005 11:45:35 GMT http://www.epinions.com/content_195129413252?linkin_id=8003929 http://www.epinions.com/content_193752501892?linkin_id=8003929 rating: 2/5 by: Epinions Author whitsett - I have had US Cellular for ten years but I will be changing carriers when my current contract is up in October. For some reason unknown to me my phone now goes to roaming when I am in my living room and 20 feet away it is good service. I have at least... http://www.epinions.com/content/submit.html/comment_~193752501892 Sat, 20 Aug 2005 17:09:14 GMT http://www.epinions.com/content_193752501892?linkin_id=8003929 http://www.epinions.com/content_183806234244?linkin_id=8003929 rating: 5/5 by: Epinions Author yaldak - I've had U.S. Cellular for almost 4 years now, and have yet to experience a single problem with them. They have EXCELLENT customer service (at no charge too by dialing 611). When I had Verizon, a mistake was made on my bill and I had to be forwarded to a... http://www.epinions.com/content/submit.html/comment_~183806234244 Fri, 20 May 2005 17:15:06 GMT http://www.epinions.com/content_183806234244?linkin_id=8003929 http://www.epinions.com/content_172522442372?linkin_id=8003929 rating: 5/5 by: Epinions Author rda30 - I've been with Sprint PCS, Southwestern Bell Wireless (Now Cingular), AT&T Wireless, Alltel and US Cellular is the most reliable out of them all. The customer service is great, no long waits on the phone if you need to call. I get coverage in areas... http://www.epinions.com/content/submit.html/comment_~172522442372 Mon, 7 Feb 2005 01:48:47 GMT http://www.epinions.com/content_172522442372?linkin_id=8003929 http://www.epinions.com/content_171862756996?linkin_id=8003929 rating: 1/5 by: Epinions Author faeriemaiden14 - I liked the service until i got their web extras. I was told that I would pay a certain fee for so many megabits then got my bill and found out that I was being charged by the kilobit also. My bill was almost $500, $440 more than I was told it was going... http://www.epinions.com/content/submit.html/comment_~171862756996 Tue, 1 Feb 2005 07:22:46 GMT http://www.epinions.com/content_171862756996?linkin_id=8003929 http://www.epinions.com/content_171534487172?linkin_id=8003929 rating: 1/5 by: Epinions Author jswede4722 - I purchased our first phones in 2002 when they blitzed the Chicagoland market. We ended up canceling the service due to financial reasons. This is when they pro-rated the contract cancellation fee. We really had no problems. I purchased one for my... http://www.epinions.com/content/submit.html/comment_~171534487172 Sat, 29 Jan 2005 07:29:53 GMT http://www.epinions.com/content_171534487172?linkin_id=8003929 http://www.epinions.com/content_170594045572?linkin_id=8003929 rating: 5/5 by: Epinions Author speedymax - We are currently subscribing to 6 plans, in southwestern NH, through US Cellular in my family. I switched to them about 4 years ago and have since added my parents and my children. We have all traveled extensively throughout the US, Canada, and Mexico... http://www.epinions.com/content/submit.html/comment_~170594045572 Fri, 21 Jan 2005 17:02:03 GMT http://www.epinions.com/content_170594045572?linkin_id=8003929 http://www.epinions.com/content_168295239300?linkin_id=8003929 rating: 1/5 by: Epinions Author newmanmr - US Cellular customer service is the worst. After I heard with my own ears that there would not be a disconnect fee for changing providers, they charged one anyway and claimed I misunderstood. They've been poor in the past regarding billing as well... http://www.epinions.com/content/submit.html/comment_~168295239300 Wed, 5 Jan 2005 01:30:49 GMT http://www.epinions.com/content_168295239300?linkin_id=8003929 http://www.epinions.com/content_167994101380?linkin_id=8003929 rating: 5/5 by: Epinions Author bigwasp - i signed up for the 1500 min plan national in chicago You get 1500 anytime, unlimited NWWK start at 7pm and unlimited incoming calls for $49.95. They are awesome and I would highly reccommend them... http://www.epinions.com/content/submit.html/comment_~167994101380 Mon, 3 Jan 2005 03:16:11 GMT http://www.epinions.com/content_167994101380?linkin_id=8003929 http://www.epinions.com/content_167288147588?linkin_id=8003929 rating: 1/5 by: Epinions Author jat1962 - As a business owner, and one who relies heavily on my cellular phone, it was clear in the first week that US could not provide the service I needed. It was a good day, if I could get through one phone call without being dropped, ugh! So when the 1 year... http://www.epinions.com/content/submit.html/comment_~167288147588 Wed, 29 Dec 2004 14:17:12 GMT http://www.epinions.com/content_167288147588?linkin_id=8003929 http://www.epinions.com/content_159387258500?linkin_id=8003929 rating: 1/5 by: Epinions Author mwm9551 - This company is the pits. I was lied to when I contracted for the service and have been lied to everytime I have gone back to them for help. I purchased their Span America plan and was told it was nation wide. That I could make and receive calls anywhere... http://www.epinions.com/content/submit.html/comment_~159387258500 Sun, 24 Oct 2004 13:46:58 GMT http://www.epinions.com/content_159387258500?linkin_id=8003929 http://www.epinions.com/content_159135600260?linkin_id=8003929 rating: 4/5 by: Epinions Author bobskywatch - I have had U.S. Cellular for nearly a year now, and I am mostly happy with it. Call made are for the most part clear with only occasional dropped calls or interference. I have found a strong signal throughout the Chicago area. Voice mails come in when... http://www.epinions.com/content/submit.html/comment_~159135600260 Thu, 21 Oct 2004 21:37:51 GMT http://www.epinions.com/content_159135600260?linkin_id=8003929 http://www.epinions.com/content_149441842820?linkin_id=8003929 rating: 3/5 by: Epinions Author craigtee - We left US Cellular to go with Ramcell for the shared minutes feature. What a mistake!!! Although US Cellular's coverage area is not the greatest, at least they don't change your contract halfway through it and still try to hold you to the contract!... http://www.epinions.com/content/submit.html/comment_~149441842820 Wed, 28 Jul 2004 02:32:58 GMT http://www.epinions.com/content_149441842820?linkin_id=8003929 http://www.epinions.com/content_148328648324?linkin_id=8003929 rating: 1/5 by: Epinions Author besenber - I was very happy with the promotional plan, saving 50% off the normal price made me very patient with the awful customer service. When I bought the phone, I was told I had email capability with my phone- this was in fact not true. Over time I... http://www.epinions.com/content/submit.html/comment_~148328648324 Mon, 19 Jul 2004 18:26:13 GMT http://www.epinions.com/content_148328648324?linkin_id=8003929 http://www.epinions.com/content_138193964676?linkin_id=8003929 rating: 5/5 by: Epinions Author bntowen - Have you ever waited for your birthday? At my age, waiting for your birthday is like waiting for the dentist to say, "You're next." However, this year was different. I literally counted the days until my 39th? Why? It happened on my 37th. It&#146s... http://www.epinions.com/content/submit.html/comment_~138193964676 Wed, 28 Apr 2004 02:56:47 GMT http://www.epinions.com/content_138193964676?linkin_id=8003929 http://www.epinions.com/content_133295738500?linkin_id=8003929 rating: 1/5 by: Epinions Author rosie9940 - I just canceled my contract with Cingular because I was tired of the high bills and having my bill messed up every month so I decided to go with US Cellular before I did my homework. The plans were cheaper and they had better looking phones than... http://www.epinions.com/content/submit.html/comment_~133295738500 Mon, 15 Mar 2004 04:47:38 GMT http://www.epinions.com/content_133295738500?linkin_id=8003929 http://www.epinions.com/content_131470757508?linkin_id=8003929 rating: 2/5 by: Epinions Author dhigbee - I've been with US Cellular for years, and stayed with them because my service worked. They're behind the times technologically-speaking, but what I care about most is having a phone that works. Recently, they've really gone downhill in my area. I've... http://www.epinions.com/content/submit.html/comment_~131470757508 Tue, 2 Mar 2004 18:04:14 GMT http://www.epinions.com/content_131470757508?linkin_id=8003929 http://www.epinions.com/content_129247252100?linkin_id=8003929 rating: 1/5 by: Epinions Author nickh63 - I started With U.S. Cellular In 2000 I Have Since relized the horror of the company i work for they have no care for there associates they simple view all of us as exspendible no matter the amount of phones you sell or the customers you help in the eyes... http://www.epinions.com/content/submit.html/comment_~129247252100 Mon, 9 Feb 2004 23:20:58 GMT http://www.epinions.com/content_129247252100?linkin_id=8003929 http://www.epinions.com/content_126073605764?linkin_id=8003929 rating: 3/5 by: Epinions Author anavrin27 - A year ago I finally found myself ready for a cell phone. I popped into my local US Cellular store to get signed up for the easiest to understand plan. I opted for the 750 mins for $45 bucks. So far it's been okay, except for one minor snafu. The... http://www.epinions.com/content/submit.html/comment_~126073605764 Thu, 15 Jan 2004 00:22:34 GMT http://www.epinions.com/content_126073605764?linkin_id=8003929 http://www.epinions.com/content_121439948420?linkin_id=8003929 rating: 1/5 by: Epinions Author mattb777 - U.S. Cellular is the worst company I have had to deal with. My reception is HORRIBLE. I usually drop a call every time I am on the phone. How is that for reception? The customer service is just as bad. I brought my phone in several times to have it... http://www.epinions.com/content/submit.html/comment_~121439948420 Wed, 10 Dec 2003 23:09:27 GMT http://www.epinions.com/content_121439948420?linkin_id=8003929