Epinions Recent Reviews for Infospeed BA

Infospeed BA: Verizon DSL: from an unfortunately experienced DSL customer

Tue, 19 Mar 2002 09:53:48 GMT

rating: 5/5 by: Epinions Author splzak - I have used Verizon DSL for about five months now in my home office. Prior to using Verizon, I used Prodigy, which worked fine until it was disconnected for no technical reason - the reason was financial troubles of Prodigy and/or its DSL carrier COVAD...

Infospeed BA: Verizon Online DSL Service.

Sun, 12 Aug 2001 16:43:21 GMT

rating: 1/5 by: Epinions Author rchin - I ordered Verizon DSL (Personal Package) on the September of 2000. Since then it became a nightmare. As I was setting up the Westell (White) Modem and the network card on my HP Computer, I was very anxious to get online with DSL at blazing speeds...

Infospeed BA: Waiting for the Next Generation

Tue, 26 Jun 2001 21:07:49 GMT

rating: 1/5 by: Epinions Author fordd2 - I never experienced the speed that I expected out of this service. It is difficult to know if it was the service or the software. The reliability was not great either. The service was down a lot and the end of the relationship was horrible. It came...

Infospeed BA: Worth it once it's in.

Sun, 27 May 2001 12:50:29 GMT

rating: 4/5 by: Epinions Author bongi22 - I ordered the 640/90 DSL service early on in it's rollout from my local Central Office. This was bound to lead to multiple problems and it certainly did. First off my service ready date was over 6 weeks from when I ordered it, it then was changed to...

Infospeed BA: Fairly Satisfied thus far...

Mon, 19 Feb 2001 19:03:07 GMT

rating: 4/5 by: Epinions Author muls - I began using Verizon DSL about 2 months ago, and have been pretty satisfied with the service thus far.

Installation

Extremely easy to install...Once my service date arrived (about 2-3 weeks after order was placed), I pulled the...

Infospeed BA: very big waste of time, money and patience

Fri, 16 Feb 2001 23:39:42 GMT

rating: 1/5 by: Epinions Author joeyff - I got BellAtlantic/Verizon DSL last fall and had an absolutely horrible experience. It took two weeks longer to get it hooked up and when it did I could only connect about 20-50% of the time. The other problem was that most of the time that I was...

Infospeed BA: Beware Verizon DSL!

Fri, 16 Feb 2001 23:01:58 GMT

rating: 1/5 by: Epinions Author TheLastBaron - Here's how Verizon's DSL works - in a word, it doesn't! Now let's look at how Verizon seems to be instructing its customer service reps to handle those idiots they call customers (like me). A class for Verizon reps is just starting - let's listen in:...

Infospeed BA: A mixed review...

Fri, 16 Feb 2001 17:33:32 GMT

rating: 4/5 by: Epinions Author dgjackson - I decided to get DSL service in December of 2000. At that time, Bell Atlantic (or Verizon, now) had a pretty good deal going -- first month free, free DSL modem, free Web hosting space, free e-mail accounts, no connection fee, and a free Ethernet card...

Infospeed BA: DSL is a novel idea, but Bell Atlantic doesn't have its act together

Tue, 13 Feb 2001 23:53:10 GMT

rating: 3/5 by: Epinions Author jomyj - I have been using Verizon Online DSL for 4 months now. My experience has been much better since the early days of the service. My experience started off very poorly. When I finally found out I could set up my dsl account etc, It took 2 hours to...

Infospeed BA: Only if you have no other choice....

Sat, 20 Jan 2001 13:15:50 GMT

rating: 1/5 by: Epinions Author boston46 - I've had Verizon (then BellAtlantic) aDSL service at my office for about two years. I subscribe to the 1600k down-stream service - what Verizon calls "Verizon Online DSL Professional". Although a breeze when it works, the service is plagued by many...

Infospeed BA: Huh? am I the moron, or is Verizon?

Thu, 21 Dec 2000 22:07:53 GMT

rating: 5/5 by: Epinions Author moremail - Here I am, writing to you with a service I shouldn't have. Yes, I said 'shouldn't'

I ordered Verizon DSL, from the company that is the product of the Bell Atlantic GTE merger. I thought from reading all the other reviews here that I'd be...

Infospeed BA: Hell Atlantic by a different name

Thu, 7 Dec 2000 11:44:22 GMT

rating: 1/5 by: Epinions Author bkazepis - If you have untold amounts of patience, can tolerate employees who barely know what they are speaking about (most but not all), and enjoy paying for something that when it works is great but if there is a problem no-one can figure out why, then I...

Infospeed BA: Alright Service Poor Connection Software

Tue, 5 Dec 2000 14:18:02 GMT

rating: 3/5 by: Epinions Author shsscott - I had Bell Atlantic Infospeed for 4 months. I called and ordered the service with no problems. I already had a ADSL modem that was compatible with BA so I only needed the software to connect. My install date came and went and I had still not received the...

Infospeed BA: DSL=Definite Service Letdown

Tue, 28 Nov 2000 16:48:45 GMT

rating: 1/5 by: Epinions Author awargo4 - I've had Verizon Online DSL (formerly Bell Atlantic Infospeed DSL) for several months now, and I definitely wish I'd selected a cable modem.

The list of problems I've had is numerous, and not unique to me:

-Frequent...

Infospeed BA: Inconsistent service, poor customer support

Tue, 28 Nov 2000 15:47:13 GMT

rating: 2/5 by: Epinions Author jtlesher - Speed is not consistent, often slower than it should be. Usually you have to wait a long time for tech support and very often they are not up to the task. Many time the 1st tech has to escalate problem to the next level forcing you to have another...

Infospeed BA: Verizon...I was better with 56k

Sat, 25 Nov 2000 23:38:59 GMT

rating: 1/5 by: Epinions Author JoKeR25 - Ewww. When I here The word Verizon, I can't help but grin. Verizon Infospeed DSL is more like no speed. I first heard about Verizon through the television commercial and thought it was a reasonable price and a good deal with free equipment and a month...

Infospeed BA: 98% Uptime...Once Installed

Sat, 25 Nov 2000 01:54:09 GMT

rating: 4/5 by: Epinions Author jschlack - When you actually get to use the service...it's great! Actually, after the installation woes, I'd say the service is up about 98% of the time. There are occasional nights when the service goes down for a few hours at a time.

It is fast! I...

Infospeed BA: Test your true speed!

Fri, 24 Nov 2000 22:36:44 GMT

rating: 3/5 by: Epinions Author ny226 - **** Reasonable price $39.95

**** Tech Support was somewhat helpful

**** Speed: I was getting half of the speed that I signed up for which was 600kbs.

**** Overall impression: somewhat recommended, if you have option to...

Infospeed BA: Billing nightmare

Fri, 24 Nov 2000 01:56:02 GMT

rating: 2/5 by: Epinions Author mistie21 - When I decided to move from dialup to a faster connection, I very carefully reviewed the User agreements of cable Internet and DSL offering companies. It was important to me that I am not forbidden to run a non-commercial web and mail server (learning...

Infospeed BA: Verizon Finally made it out of the starting box

Sat, 18 Nov 2000 01:44:15 GMT

rating: 3/5 by: Epinions Author sharmck - A short while ago Bell Atlantic merged and is now known as Verizon. However since there isn't a Verizon category yet I will stick my epinion here.

My story is a story that came about after a Long Tiresome wait to acquire DSL service in my...

Infospeed BA: DSL versus Cable

Thu, 16 Nov 2000 22:34:38 GMT

rating: 4/5 by: Epinions Author ericnh2352 - I was very fortunate to live in a highly populated area of New Jersey so I had many choices for high speed internet access. I narrowed the choice to two, DSL or Cable. Because of the popularity of Cable modems in my area many people told me that they...

Infospeed BA: Networking & ADSL Modem Sharing

Sat, 4 Nov 2000 20:09:45 GMT

rating: 3/5 by: Epinions Author S1963S - First Off BellAtlantic (Verizon) Took Forever To Hook Me Up. What I Did Was To Hook My Westell Modem To An 8 Port Netsurf Mini-Hub Using A Cross-Over Cable. I Plugged Each Computer I Want To Put On Line Into The Hub With A Straight Thru Cable. I...

Infospeed BA: Frustration is only a phone call away

Tue, 31 Oct 2000 17:14:06 GMT

rating: 1/5 by: Epinions Author speakman - The observant may notice that this is my second post on the topic of Verizon (nee Bell Atlantic) Infospeed DSL. Sorry to go on but more has happened and again my sanity has been tested. I simply cannot believe that any company, large or small, could be...

Infospeed BA: Bell/Verizon: The worst of DSL providors

Mon, 30 Oct 2000 22:07:16 GMT

rating: 1/5 by: Epinions Author nparikh - I confess, I am a geek. I have been in the technology field for nearly 15 years both as a hobby and as a profession. My current job is to find new technologies and evaluate them. Although I know plenty about DSL, I thought that it was about time that...

Infospeed BA: Non-service

Wed, 25 Oct 2000 12:38:11 GMT

rating: 1/5 by: Epinions Author princsstrish - I have had the same service with Infospeed. I signed up at the beginning of September. Now it is almost the end of October and still no service. I have spent many many hours on the phone holding listening to their elevator hold music. I have spoken...