Epinions Recent Reviews for General Reviews of Verizon Customer Service

General Reviews of Verizon Customer Service: I LOVE VERIZON WIRELESS!!!

Wed, 28 Oct 2009 20:42:05 GMT

rating: 5/5 by: Epinions Author sweetyness - They have again proven to me why I would never switch cell phone carriers. Their customer service is AAAA No. 1!!! and has been for all of the 9-10 years I have been with them. I called on the last day of my billing cycle because my 2nd line,...

General Reviews of Verizon Customer Service: WORST COMPANY I EVER ENCOUNTERED IN MY LIFE!

Mon, 24 Aug 2009 19:52:34 GMT

rating: 1/5 by: Epinions Author iyachinita - So many hidden charges, when they installed the box left a huge hole on my apartment wall used silicone to cover it up. Different foreign charges are on my bill for the company called USBI I never thought I was paying for it for 6 months 21.35 each...

General Reviews of Verizon Customer Service: Think before accepting Verizon Wireless online offers

Tue, 28 Apr 2009 23:13:36 GMT

rating: 1/5 by: Epinions Author fightback1032 - As a new Verizon Wireless customer, I opted for the Verizon.com, On-line, 2 year contract with up to three free Verizon Blackberry Pearl phones. My two adult kids and I signed up for one each. We were told, (and keep in mind this is on their...

General Reviews of Verizon Customer Service: Verizon tells me to switch to INLAND CELLULAR

Tue, 28 Apr 2009 22:20:49 GMT

rating: 1/5 by: Epinions Author ablyons - Since Verizon installed a new tower in our area, (Grangeville, Idaho), many rural customers no longer get service at all! Three to 4 bars were the norm, now we are lucky to get 1 and hopefully a call will not be dropped! I have called...

General Reviews of Verizon Customer Service: totally regret getting verizon fios

Tue, 13 Jan 2009 00:39:52 GMT

rating: 1/5 by: Epinions Author kpd444 - While signing up for verizon I was promised a free cable box for a year. When I got the first bill I was charged for the box and two additional services. Not a big deal. The intentionally horrific wait time on hold was making my blood boil. They refused...

General Reviews of Verizon Customer Service: No respect for their customers

Mon, 20 Oct 2008 17:52:15 GMT

rating: 1/5 by: Epinions Author oldbluejeans - If you have ANY reason whatsoever to contact Verizon you are in trouble. Wait times are excessive, assuming you can get into the right tel number. The bill states: Questions about this bill Call this number ***-***-****. Unfortunately, when you get an...

General Reviews of Verizon Customer Service: Terrible Practices and Customer Service

Tue, 19 Aug 2008 15:52:56 GMT

rating: 1/5 by: Epinions Author spoonman71 - Verizon is unethical. They mischarged me and argued with me about it, even after I had already resolved the issue with a customer service rep. They are unethical. I feel like they steal. Customer service is terrible!...

General Reviews of Verizon Customer Service: Verizon Gives Me FREE Service on my Cell Phone

Mon, 26 May 2008 17:48:21 GMT

rating: 5/5 by: Epinions Author pablothegreat - Before I had Verizon cell phone service, I had the pay as you go plan on another service. Since I really only needed a cell phone for emergencies on the road and to call roadside assistance, the pay as you go plan seemed good enough for us. Once we moved...

General Reviews of Verizon Customer Service: Don't EVEN THINK ABOUT VERIZON!!

Sat, 2 Feb 2008 11:44:45 GMT

rating: 1/5 by: Epinions Author fearless345 - Keep moving! Don't do it! You WILL REGRET IT! I got the service and then they lied about the services that I would get, the charges that would appear on my bill and then tell me that I would have to cough up more money just to get what was promised...

General Reviews of Verizon Customer Service: Verizon reports credit falsely based on fraudulent and erroneous billing practices

Wed, 29 Aug 2007 18:33:28 GMT

rating: 1/5 by: Epinions Author cruzdcruz - After paying off Verizon and switching2 AT&TCingular, Verizon fraudulently reported unsubstantiated debt to my credit report "Charged Off" AVOID VERIZON...

General Reviews of Verizon Customer Service: Verizon Service & Customer Service Suck!

Tue, 6 Feb 2007 03:18:41 GMT

rating: 1/5 by: Epinions Author kasey77 - Verizon Service & Customer Service Suck! I hate Verizon. The service is terrible. I live 8 miles from downtown Sacramento & still can't get good service. Many dropped calls at my house. I called to complain several times. One of the calls - after being...

General Reviews of Verizon Customer Service: Verizon is evil incarnate

Tue, 14 Nov 2006 14:58:20 GMT

rating: 1/5 by: Epinions Author anila01 - Verizon customer service-- the entire customer service infrastructure-- is the worst I have ever experienced. I consider them responsible for taking a few years off my life. Although you may talk to one or two people who are "nice," in general the...

General Reviews of Verizon Customer Service: Verizon doesn't honor all rebates

Tue, 3 Oct 2006 13:29:59 GMT

rating: 1/5 by: Epinions Author qoop8888 - When buying a Verizon phone don't count on getting the rebate. I filled out my rebate form and sent in the receipt and cut off the label on the box. After going through all this trouble about a month later I received a letter from Verizon stating that...

General Reviews of Verizon Customer Service: Think Twice When Selecting Verizon!

Tue, 11 Apr 2006 23:44:51 GMT

rating: 2/5 by: Epinions Author blaxsox51 - The service had been good for about 6 months and we did not have many problems. Sure we had some dropped calls and down time, but what provider doesn't. The problem arose a few months ago when my phone wasn't able to receive or accept calls. I went to...

General Reviews of Verizon Customer Service: completely useless

Tue, 13 Dec 2005 03:41:21 GMT

rating: 2/5 by: Epinions Author bruceinmass - I got a new cell phone intended to be a Christmas present for my daughter to replace her old one. When I picked up the new phone, the Verizon moron said he needed to activate the phone for a minute, during which time the phone my daughter uses now would...

General Reviews of Verizon Customer Service: Decent coverage; absolutely terrible service

Tue, 6 Dec 2005 00:17:27 GMT

rating: 1/5 by: Epinions Author dragondave - We've been a Verizon customer for a number of years, but we'll be dropping them like a hot potato when our contract runs out. They have fairly decent coverage in PA, but their customer service is jaw droppingly awful. Billing errors by the dozen, and...

General Reviews of Verizon Customer Service: No longer a Verizon Wireless customer

Thu, 17 Nov 2005 21:21:45 GMT

rating: 1/5 by: Epinions Author mary_perren - I changed service from T-Mobile to Verizon in January of 2005 because T-Mobile's network was inadequate in Tennessee. Several friends had recommended Verizon, so I ported my number to them as soon as my T-Mobile contract was up. At that time, I purchased...

General Reviews of Verizon Customer Service: Still Waaay Better Than The Others UPDAT 7 Feb 07

Tue, 12 Jul 2005 13:31:12 GMT

rating: 4/5 by: Epinions Author tex-x - After a year-long nightmare with cingular S
ee
My cingular Experience Here, (h
ttp://www.epinions.com/content
_162356694660)
and almost a year with Verizon, I must say I have been...

General Reviews of Verizon Customer Service: Not very good cell phone company

Fri, 6 May 2005 11:39:00 GMT

rating: 2/5 by: Epinions Author urbanweasel - I don't recommend them there customer support and billing both pass you from one person to the next and billing doesn't even understand how they bill and cant explain there billing. there prepaid will hassle you when your minutes get low to buy more...

General Reviews of Verizon Customer Service: Worst Mistake I Have Made In A Long Time

Mon, 7 Mar 2005 13:28:59 GMT

rating: 1/5 by: Epinions Author verizonsuxx - Was switching to Verizon Wireless. I should have stayed with T-Mobile. I have heard of homes being referred to as a "Money-Pit" but never thought something as tiny as a cell phone could be called the same thing...

General Reviews of Verizon Customer Service: Formerly Unbeatable Customer Service

Sat, 26 Feb 2005 15:32:56 GMT

rating: 2/5 by: Epinions Author americanbear - A Second Update Downhill the Verizon game goes... I'm having to drop them to two stars and here's my review of Alltel: A
lltel
An Update This is one of those updates I hate to make. Verizon...

General Reviews of Verizon Customer Service: BIG mistake

Mon, 14 Feb 2005 19:24:55 GMT

rating: 1/5 by: Epinions Author revfrye - I've been a Verizon customer for over 10 years. Service used to be great. But that was 2 years ago. FULLY 1/3 of ever call I make now drops within the first 60 seconds. Verizon's response - "Tough!" Their business has grown to the point that they could...

General Reviews of Verizon Customer Service: SENT BILLING TO LATE TO CANCEL

Thu, 6 Jan 2005 15:50:57 GMT

rating: 1/5 by: Epinions Author smiley458 - I was happy with my verizon phone and service until ordering a new camera phone through wirefly. My service through verizon included free calls to Canada, which was the main reason for purchasing the plan originally. When ordering the new phone from...

General Reviews of Verizon Customer Service: Worst Customer Service!!!!

Wed, 29 Dec 2004 20:02:30 GMT

rating: 2/5 by: Epinions Author mmonagle - We have used Verizon for over 7 years, mostly because they have the best reception. But, wait until you have a problem and need to upgrade or fix a bill or change a phone!!! They hire the most incompetent, rudest people on earth. The lines are long in...

General Reviews of Verizon Customer Service: Verizon is one big scam

Tue, 28 Dec 2004 20:51:57 GMT

rating: 1/5 by: Epinions Author aglb - I also had a terrible experience with Verizon, and agree with other reviewers who believe that Verizon doesn't care about customers. My service was OKAY at first, but I encountered many dead zones, often conveniently at places where I spent the most...