© 1999-2009 Shopping.com, Inc. This feed is subject to our terms of use: http://www.epinions.com/help/rss_terms http://www.epinions.com/elec-Comm-Mobileservice-All-Nextel_Customer_Service Recent reviews written about General Reviews of Nextel Customer Service en-us 80 80 http://www.epinions.com/elec-Comm-Mobileservice-All-Nextel_Customer_Service http://img.epinions.com/images/opti/bc/4a/elecCommMobileserviceAllNextel_Customer_Service-resized80.gif http://www.epinions.com/content_286508093060?linkin_id=8003929 rating: 1/5 by: Epinions Author janccm - We have been Nextel customers for many years. If it were not for the "direct connect" feature, we would take our 4 family phones/plans elsewhere. The customer service is so horrible, and the methods used for selling new phones is unethical. I just... http://www.epinions.com/content/submit.html/comment_~286508093060 Sat, 2 Dec 2006 13:02:04 GMT http://www.epinions.com/content_286508093060?linkin_id=8003929 http://www.epinions.com/content_208779710084?linkin_id=8003929 rating: 1/5 by: Epinions Author ulikey21 - I have been with Nextel for just over a year... I have been happy with the phone service. The phone works in places that my friends cell phones do not, and I don't feel like I've had a lot of dropped calls. I called Nextel yesterday to see about... http://www.epinions.com/content/submit.html/comment_~208779710084 Wed, 11 Jan 2006 18:35:07 GMT http://www.epinions.com/content_208779710084?linkin_id=8003929 http://www.epinions.com/content_212086394500?linkin_id=8003929 rating: 1/5 by: Epinions Author page7243 - I wanted to get out of my contract with Nextel a couple of months after having the service. People would leave me messages I wouldn't get until a couple of days later. I could be talking with someone and all of a sudden I could hear them but they... http://www.epinions.com/content/submit.html/comment_~212086394500 Fri, 25 Nov 2005 00:31:06 GMT http://www.epinions.com/content_212086394500?linkin_id=8003929 http://www.epinions.com/content_211375591044?linkin_id=8003929 rating: 1/5 by: Epinions Author anthony88 - Nextel has extremely poor customer service. They will not tell you about early termination fees unless you specifically ask about them. I asked about fees when canceling my service and all that was told was "your billing cycle will be prorated to its... http://www.epinions.com/content/submit.html/comment_~211375591044 Sat, 19 Nov 2005 03:23:17 GMT http://www.epinions.com/content_211375591044?linkin_id=8003929 http://www.epinions.com/content_195355774596?linkin_id=8003929 rating: 2/5 by: Epinions Author vikingdave - Nextel Motorola i830 GPS works sporadically, battery life is very short, Nextel online addressbook feature is a nightmare to configure and transfer to phone (and I understand databases well). Sent in forms for autopay from my checking, wasn't done after... http://www.epinions.com/content/submit.html/comment_~195355774596 Tue, 6 Sep 2005 02:02:34 GMT http://www.epinions.com/content_195355774596?linkin_id=8003929 http://www.epinions.com/content_190585736836?linkin_id=8003929 rating: 1/5 by: Epinions Author jdel30 - Myself, my wife and my brother and two friends have NEXTEL Celluar service. I have on more than 5 occassions called to complain about teh lack of service, the inadaquate equipment, and even moreso, customer service of the worst kind! It seems... http://www.epinions.com/content/submit.html/comment_~190585736836 Thu, 21 Jul 2005 16:21:13 GMT http://www.epinions.com/content_190585736836?linkin_id=8003929 http://www.epinions.com/content_186325241476?linkin_id=8003929 rating: 1/5 by: Epinions Author sloopiek - My 15 year old son was infatuated with a particular brand of cell phone which was available from Boost Mobile, the pre-paid cellular division of Nextel. They seem to market predominantly to inner city minority groups (see Boost television ads), but my... http://www.epinions.com/content/submit.html/comment_~186325241476 Sat, 18 Jun 2005 00:49:09 GMT http://www.epinions.com/content_186325241476?linkin_id=8003929 http://www.epinions.com/content_184684416644?linkin_id=8003929 rating: 1/5 by: Epinions Author eskisage - My husband and I were excited to get the Nextel service with the walkie-talkie and GPS. We were with Cingular for years, but decided to go with Nextel (Bad Choice!). Our problems began the first week of service and only got worse. We had charges on our... http://www.epinions.com/content/submit.html/comment_~184684416644 Mon, 30 May 2005 12:04:52 GMT http://www.epinions.com/content_184684416644?linkin_id=8003929 http://www.epinions.com/content_174338838148?linkin_id=8003929 rating: 1/5 by: Epinions Author xyzbobxyz - The sales rep misled and misrepresented plans to me. I even had brought my former service bill in to use when choosing a plan. Now - I'm paying hundreds more a month and Nextel doesn't care, help or fix - shocker. They have me for a year - funny they... http://www.epinions.com/content/submit.html/comment_~174338838148 Tue, 22 Feb 2005 16:58:17 GMT http://www.epinions.com/content_174338838148?linkin_id=8003929 http://www.epinions.com/content_161912032900?linkin_id=8003929 rating: 1/5 by: Epinions Author brittanytg - My review of Nextel will be short and to the point because there is just no use in wasting my time explaining EVERY detail of why they are so horrible. Not to mention the fact that apparently LOTS of other people have already written reviews on how... http://www.epinions.com/content/submit.html/comment_~161912032900 Tue, 16 Nov 2004 18:26:18 GMT http://www.epinions.com/content_161912032900?linkin_id=8003929 http://www.epinions.com/content_140345380484?linkin_id=8003929 rating: 1/5 by: Epinions Author jwaid - I was a very happy user of Nextel Communications for almost 3 years. I would have continued to recommend their products if one thing hadn't occurred... In February of 2004 I went to work for a new company which required me to use Sprint for cellular... http://www.epinions.com/content/submit.html/comment_~140345380484 Mon, 17 May 2004 10:23:52 GMT http://www.epinions.com/content_140345380484?linkin_id=8003929 http://www.epinions.com/content_127910907524?linkin_id=8003929 rating: 2/5 by: Epinions Author raypendergraph - I had a Nextel for a year. Many of my friends are required to have Nextel (contractors) so I figured what the heck... bad mistake. The best part about this service is the two way radio, the phone part of the service is very poor. Conversations where one... http://www.epinions.com/content/submit.html/comment_~127910907524 Thu, 29 Jan 2004 10:42:58 GMT http://www.epinions.com/content_127910907524?linkin_id=8003929 http://www.epinions.com/content_124361870980?linkin_id=8003929 rating: 1/5 by: Epinions Author nextelsucks - Brief Summary... I ordered 3 upgraded phones, I received 6 phones... I returned three of the phones in the alloted time. It took 4 months and a total of 18 phone calls to get the situation rectified. Throughout the process Nextel customer service... http://www.epinions.com/content/submit.html/comment_~124361870980 Sat, 3 Jan 2004 05:03:51 GMT http://www.epinions.com/content_124361870980?linkin_id=8003929 http://www.epinions.com/content_117750402692?linkin_id=8003929 rating: 1/5 by: Epinions Author wildbluesky - Just a very short recap of my terrible experience with them: Bought a phone off their website, backlight didn't work, sent it back for an exchange. They sent me a new phone, already activated, and started billing me for two phones (and charged me the $... http://www.epinions.com/content/submit.html/comment_~117750402692 Thu, 6 Nov 2003 13:54:46 GMT http://www.epinions.com/content_117750402692?linkin_id=8003929 http://www.epinions.com/content_70464736900?linkin_id=8003929 rating: 1/5 by: Epinions Author fern_opinion - I am writing this review because it was my worst ever experience! I had very similar experiences as the first reviewer (pegdubuc, dated March 12, 2002) regarding Nextel -- virtually no customer service, extremely long wait times (in hours), dealing with... http://www.epinions.com/content/submit.html/comment_~70464736900 Thu, 18 Jul 2002 20:17:48 GMT http://www.epinions.com/content_70464736900?linkin_id=8003929 http://www.epinions.com/content_58652003972?linkin_id=8003929 rating: 2/5 by: Epinions Author pegdubuc - I had two old i1000 Nextel phones and decided to re-up with their service after a couple of years with other services because I needed the direct connect option along with two-way text messaging. When I re-activated my service I was told that my old... http://www.epinions.com/content/submit.html/comment_~58652003972 Tue, 12 Mar 2002 23:14:37 GMT http://www.epinions.com/content_58652003972?linkin_id=8003929