© 1999-2009 Shopping.com, Inc. This feed is subject to our terms of use: http://www.epinions.com/help/rss_terms http://www.epinions.com/elec-Comm-Mobileservice-All-Cellular_One_Customer_Service Recent reviews written about General Reviews of Cellular One Customer Service en-us 80 80 http://www.epinions.com/elec-Comm-Mobileservice-All-Cellular_One_Customer_Service http://img.epinions.com/images/opti/29/dc/elecCommMobileserviceAllCellular_One_Customer_Service-resized80.gif http://www.epinions.com/content_224710987396?linkin_id=8003929 rating: 1/5 by: Epinions Author dalind - Just got through with a most distasteful and unsatisfying episode of dealing with Cellular One's customer service department. We have made payments by check for over a year, and finally signed up for an on-line account and made our most recent payment... http://www.epinions.com/content/submit.html/comment_~224710987396 Thu, 30 Mar 2006 23:00:05 GMT http://www.epinions.com/content_224710987396?linkin_id=8003929 http://www.epinions.com/content_214989442692?linkin_id=8003929 rating: 1/5 by: Epinions Author badcellphone - Not only do they have the poorest service, the area coverage is not suitable. Way to high $ amount to discontinue service. Going away from home even though we have the national plan, there are too many dead spots. When service is unacceptable, one... http://www.epinions.com/content/submit.html/comment_~214989442692 Fri, 23 Dec 2005 19:00:12 GMT http://www.epinions.com/content_214989442692?linkin_id=8003929 http://www.epinions.com/content_214981774980?linkin_id=8003929 rating: 1/5 by: Epinions Author thedog62 - I had service with Cellular One for 4 1/2 years until recently. A Cellular One rep lied to me recently, telling me that my coverage area included an area it really did not. The result? Hundreds of dollars in roaming charges, which has made me cancel all... http://www.epinions.com/content/submit.html/comment_~214981774980 Thu, 22 Dec 2005 18:52:47 GMT http://www.epinions.com/content_214981774980?linkin_id=8003929 http://www.epinions.com/content_213961576068?linkin_id=8003929 rating: 1/5 by: Epinions Author john_orrell - Don't be fooled, sleazy car dealer will give you a better deal. I pay $140 a month for no service. When I complained, they say I can cancel but it will cost me $600 dollars. The ethics of the sales staff are the lowest. When I complained from day one... http://www.epinions.com/content/submit.html/comment_~213961576068 Tue, 13 Dec 2005 22:14:10 GMT http://www.epinions.com/content_213961576068?linkin_id=8003929 http://www.epinions.com/content_213816086148?linkin_id=8003929 rating: 1/5 by: Epinions Author vanhodk - I became a CellularOne customer in 1994. At that time there was no competition in this area (rural Colorado). The local CellularOne Store had a human being and she was quite helpful. Time went on and I needed new phones (which they helped me with),... http://www.epinions.com/content/submit.html/comment_~213816086148 Tue, 13 Dec 2005 00:59:45 GMT http://www.epinions.com/content_213816086148?linkin_id=8003929 http://www.epinions.com/content_197662117508?linkin_id=8003929 rating: 1/5 by: Epinions Author abrowning - Service is very unreliable especially from 3 - 5 pm. Last Friday service was down for the entire state. Received no help from customer service. Even their web site was non... http://www.epinions.com/content/submit.html/comment_~197662117508 Tue, 4 Oct 2005 13:13:24 GMT http://www.epinions.com/content_197662117508?linkin_id=8003929 http://www.epinions.com/content_196627369604?linkin_id=8003929 rating: 1/5 by: Epinions Author nwmike - I've seen this bit before. They tell you that you can contact them via email to cancel. But when you call to verify they have no recollection of any email. Plus forcing you into waiting 30days to cancel your account. Yet it's odd you can sign up in... http://www.epinions.com/content/submit.html/comment_~196627369604 Mon, 19 Sep 2005 14:58:50 GMT http://www.epinions.com/content_196627369604?linkin_id=8003929 http://www.epinions.com/content_196045147780?linkin_id=8003929 rating: 1/5 by: Epinions Author wrex_racing - I have had service through most all the major carriers by now(Sprint, AT&T, US Cellular, Verizon, T-Mobile, ect) and CellularOne remains at the bottom of the pile. The connection/reception was fair but did have a abnormally high amount of dropped calls... http://www.epinions.com/content/submit.html/comment_~196045147780 Tue, 13 Sep 2005 04:32:56 GMT http://www.epinions.com/content_196045147780?linkin_id=8003929 http://www.epinions.com/content_192856886916?linkin_id=8003929 rating: 0/5 by: Epinions Author thyloyalself - Its unfortunate that a company such as Cellular None doesn't provide loaner phones for their customers that purchase cellular service. Poor choice. Thats bad if not the worst issue you can offer loyal customers who have been with the company for years... http://www.epinions.com/content/submit.html/comment_~192856886916 Fri, 12 Aug 2005 21:05:47 GMT http://www.epinions.com/content_192856886916?linkin_id=8003929 http://www.epinions.com/content_183847325316?linkin_id=8003929 rating: 1/5 by: Epinions Author mn0711 - I have been a Cellular One customer for 3+years. I began having very bad reception last fall. In January I went to the local office to tell them I wanted to disconnect my service and go with another company due to the bad reception. They told me it... http://www.epinions.com/content/submit.html/comment_~183847325316 Fri, 20 May 2005 14:40:04 GMT http://www.epinions.com/content_183847325316?linkin_id=8003929 http://www.epinions.com/content_183247408772?linkin_id=8003929 rating: 1/5 by: Epinions Author mooses111 - I have had my contract with CellularOne for over a year. During this time I have made several phone calls a week from Louisville (which is in my extended area) to my home area. Until now I was never charged a roaming charge. The main reason I went... http://www.epinions.com/content/submit.html/comment_~183247408772 Sun, 15 May 2005 00:03:10 GMT http://www.epinions.com/content_183247408772?linkin_id=8003929 http://www.epinions.com/content_167605735044?linkin_id=8003929 rating: 5/5 by: Epinions Author dha5446 - OK, so maybe I'm just getting lucky here. I did all my research, determined Cellular One would be my best deal for land line replacement, and went for the two year contract. I was kinda worried after seeing all the reviews here, but I must say that the... http://www.epinions.com/content/submit.html/comment_~167605735044 Fri, 31 Dec 2004 04:15:54 GMT http://www.epinions.com/content_167605735044?linkin_id=8003929 http://www.epinions.com/content_167401000580?linkin_id=8003929 rating: 1/5 by: Epinions Author alkire - Cellular One is the only cell phone we can get in our area. Other people come from different areas have great service, but we have none. They have the contract with our local telephone company, they bought the right of air ways years ago when cell... http://www.epinions.com/content/submit.html/comment_~167401000580 Thu, 30 Dec 2004 14:13:22 GMT http://www.epinions.com/content_167401000580?linkin_id=8003929 http://www.epinions.com/content_162407747204?linkin_id=8003929 rating: 1/5 by: Epinions Author ddclark94 - In as few words as I can get out. Cellular One has actually committed fraud. An office in my area signed my initials to a 2 year contract after I only agreed to 1 year. Luckily I am a pack rat & had the original,so when I was talking to the customer... http://www.epinions.com/content/submit.html/comment_~162407747204 Sun, 21 Nov 2004 12:10:16 GMT http://www.epinions.com/content_162407747204?linkin_id=8003929 http://www.epinions.com/content_155533086340?linkin_id=8003929 rating: 1/5 by: Epinions Author texaslillady - Cellularone is the worst cell phone service that I have ever dealt with! The employees are rude and they will lie when the truth would do them more good. I'm soooo glad that my contract with them is completed. Seems that they are only interested in... http://www.epinions.com/content/submit.html/comment_~155533086340 Fri, 17 Sep 2004 19:00:52 GMT http://www.epinions.com/content_155533086340?linkin_id=8003929 http://www.epinions.com/content_153928961668?linkin_id=8003929 rating: 1/5 by: Epinions Author hackked - About 5 years ago I had an account with these guys... Every single month I fought it out with these guys over this thing or that thing concerning my phone bill. Peak charges this, out of area charges that. It was always something. Every month, never... http://www.epinions.com/content/submit.html/comment_~153928961668 Tue, 31 Aug 2004 18:06:51 GMT http://www.epinions.com/content_153928961668?linkin_id=8003929 http://www.epinions.com/content_151068446340?linkin_id=8003929 rating: 1/5 by: Epinions Author minao - I first used Cellular One about 8 years ago and it was horrible, so I switched and vowed never to go there again. Along comes my kids and want an unlimited local plan. I decided to try and use them again, surely over the years they would have improved!... http://www.epinions.com/content/submit.html/comment_~151068446340 Tue, 10 Aug 2004 02:07:52 GMT http://www.epinions.com/content_151068446340?linkin_id=8003929 http://www.epinions.com/content_149487062660?linkin_id=8003929 rating: 1/5 by: Epinions Author coullagirl - I live in Anchorage, Alaska and have CellOne. I pay $50 a month for the worst service ever! The local companies are able to offer reception and reliability while CellOne offers a scant 50% success rate for calls...then I must use more airtime each time... http://www.epinions.com/content/submit.html/comment_~149487062660 Wed, 28 Jul 2004 15:38:02 GMT http://www.epinions.com/content_149487062660?linkin_id=8003929 http://www.epinions.com/content_148686409348?linkin_id=8003929 rating: 1/5 by: Epinions Author mangialento - I purchased a pre-paid phone and initial $10 card. I went on vacation. When I returned, though I was not informed when I purchased the card, the value had expired -- after only 30 days. It seems this is not a service for those who truly want only an... http://www.epinions.com/content/submit.html/comment_~148686409348 Fri, 23 Jul 2004 08:13:52 GMT http://www.epinions.com/content_148686409348?linkin_id=8003929 http://www.epinions.com/content_141706694276?linkin_id=8003929 rating: 1/5 by: Epinions Author sissym - I have tried for seven months to get Dobson Cellular One to remove the $9.95 "free incoming" charge from my bills. It is removed one month, re-appears the next. (Wish I had read the reviews before I signed up!) My contract was for $34.95/month with... http://www.epinions.com/content/submit.html/comment_~141706694276 Fri, 28 May 2004 06:26:01 GMT http://www.epinions.com/content_141706694276?linkin_id=8003929 http://www.epinions.com/content_139870047876?linkin_id=8003929 rating: 1/5 by: Epinions Author modee - I live in Show Low, Arizona and purchased a Cellular One prepaid phone based on the calling area shown me during a visit to the local cellular one office. I was told I could make local calls within that area! NOT TRUE!!!! I found out AFTER I... http://www.epinions.com/content/submit.html/comment_~139870047876 Wed, 12 May 2004 16:45:52 GMT http://www.epinions.com/content_139870047876?linkin_id=8003929 http://www.epinions.com/content_116602080900?linkin_id=8003929 rating: 1/5 by: Epinions Author mthschick2006 - MY PARENTS HAVE PHONES THAT ARE EXACTLY THE SAME WITH THE SAME CALLING PLAN AND EVERYTHING WELL I HAD MY MOMS PHONE COMING HOME FROM A FOOTBALL GAME AND I WENT TO CALL HOME AND THE PHONE DIDN'T HAVE ANY SERVICE ANY WHERE I COULDNT CALL UNTIL I GOT TO MY S... http://www.epinions.com/content/submit.html/comment_~116602080900 Fri, 19 Dec 2003 08:17:18 GMT http://www.epinions.com/content_116602080900?linkin_id=8003929 http://www.epinions.com/content_114711039620?linkin_id=8003929 rating: 1/5 by: Epinions Author davidve5 - This company is just terrible.. period. I emphatically recommend that you choose a different cell provider. These people are absolutely unresponsive and terrible to deal with. You'll be sorry (very sorry) if you go with Cell One.. I promise... http://www.epinions.com/content/submit.html/comment_~114711039620 Mon, 6 Oct 2003 14:19:18 GMT http://www.epinions.com/content_114711039620?linkin_id=8003929 http://www.epinions.com/content_100929801860?linkin_id=8003929 rating: 5/5 by: Epinions Author rocky82 - First of all I had contract with Verizon Wireless for 2 years, and just recently had expired and decide go with CellularONE. Signed up for 24 months National 45 plan, 450 anytime minutes On or Off CellularONE network, 1750 Night minutes, 1750 Weekends... http://www.epinions.com/content/submit.html/comment_~100929801860 Sun, 25 May 2003 08:02:55 GMT http://www.epinions.com/content_100929801860?linkin_id=8003929 http://www.epinions.com/content_97815203460?linkin_id=8003929 rating: 1/5 by: Epinions Author bbdix - The only businesses I know that are comparable to Cellular One are deservedly out of business and hopefully Cell One will follow suit. <br><br/> <br><br/>For many months now I have had a day highlighted on my calendar. Above all else I did not want to miss... http://www.epinions.com/content/submit.html/comment_~97815203460 Thu, 1 May 2003 00:30:40 GMT http://www.epinions.com/content_97815203460?linkin_id=8003929