© 1999-2009 Shopping.com, Inc. This feed is subject to our terms of use: http://www.epinions.com/help/rss_terms http://www.epinions.com/user-scw1217 Recent reviews written by member scw1217 en-us 121 37 http://www.epinions.com/ http://img.epinions.com/images/epi_images/logos/epinions_121.gif http://www.epinions.com/content_346762284676?linkin_id=8003929 rating: 2/5 by: Epinions Author scw1217 - After purchasing Norton, I found myself unable to use their product. I decided to request a refund. However, their refund request method involves submitting in an online form and following up in an email. But the initial refund request form sent me to a... http://www.epinions.com/content/submit.html/comment_~346762284676 Wed, 11 Apr 2007 15:38:50 GMT http://www.epinions.com/content_346762284676?linkin_id=8003929 http://www.epinions.com/content_198175526532?linkin_id=8003929 rating: 3/5 by: Epinions Author scw1217 - My overnight, prepaid shipping took 2 days to deliver. The telephone operator was very talkative and helpful. However, the computer systems went down at their Houston location and her comment was, "Good Lord, I'd hate to be in Houston," this comment... http://www.epinions.com/content/submit.html/comment_~198175526532 Sat, 8 Oct 2005 09:00:41 GMT http://www.epinions.com/content_198175526532?linkin_id=8003929 http://www.epinions.com/content_194732854916?linkin_id=8003929 rating: 2/5 by: Epinions Author scw1217 - My biggest complaint is no tech support. They do not respond to email, so don't try. Upon purchase I was charged for both the $20, version 10, AND the $40 "all future upgrades", though I did not want the "all future upgrades" feature. Online webpage... http://www.epinions.com/content/submit.html/comment_~194732854916 Tue, 30 Aug 2005 15:05:37 GMT http://www.epinions.com/content_194732854916?linkin_id=8003929