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        <title>Epinions Recent Reviews for proteus101</title>
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        <description>Recent reviews written by member proteus101</description>
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            <title>Dell Business Online Store: Dell customer support needs a refresher course</title>
            <link>http://www.epinions.com/content_117685653124?linkin_id=8003929</link>
            <description>rating: 1/5 by: Epinions Author proteus101 - Dell products are good. Dell tech help is good. Dell could learn a lot from McDonalds, Radio Shack and any number of businesses in the matter of customer care. They have taken disregard for the post buy consumer to new highs. In a grand cost saving measu...</description>
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            <pubDate>Wed, 5 Nov 2003 22:58:02 GMT</pubDate>
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            <title>Sharper Image Online Store: Business as usual</title>
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            <description>rating: 2/5 by: Epinions Author proteus101 - Sharper Image has a nicely done online shopping site and offers some great deals. Unfortunately, the shopping experience is marred by an antiquated and unresponsive customer service (misnomer) concept. Customer service complaints by email are routed to...</description>
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            <pubDate>Wed, 5 Nov 2003 22:58:01 GMT</pubDate>
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