Epinions Recent Content for Online Fax

Have been using efax for 2 years. It is horrible

Mon, 17 Aug 2009 14:30:14 GMT

rating: 1/5 by: Epinions Author eagle04 - I have been using efax for over 2 years now and it is horrible. The service is not working half the time, especially international calls. Customer Service is a joke, it will take between 20-45 minutes before they even ask you what the problem is...

Unreliable Service; Poor Support

Wed, 22 Jul 2009 12:03:33 GMT

rating: 1/5 by: Epinions Author mcrew - We tried this service in my office for several months. The interface is difficult and slow to use. Most importantly, however, is that the service is unreliable. Some faxes would take 30 minutes or more for sending or receiving. Sometimes we were not able...

Watch out for efax!

Wed, 15 Apr 2009 19:26:34 GMT

rating: 1/5 by: Epinions Author kariggs10 - Misleading contract and sales representatives. Inconsis
tent
service, often not available or will not send accurately and charges for unsent pages. DIFFICULT TO CANCEL. Customer Service is only available on chat room and will...

Headaches Unlimited: Never give eFax your credit card

Tue, 14 Apr 2009 00:27:27 GMT

rating: 1/5 by: Epinions Author beartracker - My business first subscribed to an eFax "30-day free trial" in the start of November of 2008. The website was clean and easy to understand. The pricing was reasonable. There was a nice visual diagram explaining how the service...

No more "Free" eFax

Tue, 23 Dec 2008 13:18:56 GMT

rating: 1/5 by: Epinions Author landloper - I signed up for free eFax basic service years ago and found it to be a good service for someone who occasionally wants to receive a fax and rarely send a fax from a computer. I used the "free" service for a few years, in exchange for receiving...

Good, easy-to-use product but comparatively expensive and lots of spam

Tue, 19 Aug 2008 00:28:56 GMT

rating: 3/5 by: Epinions Author andrewnyc - Given that the facsimile, as a technology, should really be dead & buried by now, it's surprising that some companies are still able to charge an arm and a leg to offer a fax service. Pricing: eFax's service seems reasonably expensive for what you...

Do not open new accounts!!! Efax used to have good service but that changed ...

Tue, 20 May 2008 20:44:21 GMT

rating: 1/5 by: Epinions Author icon911 - If you are looking to fax via an online solutions do not pick efax/j2. They are having major problems right now and have been having problems for the past 4-5 months. When we tried to cancel our account they refused to refund what we prepaid for several...

DO NOT USE THIS! WILL NOT STOP BILLING

Fri, 9 May 2008 14:26:11 GMT

rating: 1/5 by: Epinions Author littlebeans - I tried to cancel this account several times. It is a racket! I have confirmation numbers of the cancellation, and they always say the confirmation numbers are for other things not cancellation. They have continued to bill my credit card and will not...

eFax Customer Service really bites

Mon, 28 Apr 2008 16:00:19 GMT

rating: 1/5 by: Epinions Author mjotoole58 - After 3 years of frustrating service, I tried to cancel my account today and they wouldn't let me!! I have signed up for a yearly plan and they told me I could only cancel in the month before the renewal, which is next February! So I asked if I could...

nightmare from hell -- worst experience with any vendor ever

Fri, 4 Apr 2008 14:10:48 GMT

rating: 1/5 by: Epinions Author propmark - I signed up for their corporate services for a new business, minimum usage, expecting a bill around $15 per month, but anticipated eventually increased traffic, so I wanted the flexibility to increase volume allowances. I didn't receive any invoices, so...

Evil Efax! I hate it! It cheats my money

Fri, 21 Mar 2008 15:39:31 GMT

rating: 1/5 by: Epinions Author outraspace - 1. When I signed up, they had someone in the HK office who can pick up call. Today, when, I called to cancel, all I get is just a voice machine and no one answered. Then, I emailed the help desk and the help desk guy wanted me to call their UK number...

efax - they make it impossible to cancel and are more expensive than alternative services

Fri, 14 Mar 2008 11:47:05 GMT

rating: 1/5 by: Epinions Author fshvetz - I signed up some time ago, then switched to MYFAX.COM as it is much cheaper and works very well. efax or myfax are excellent alternatives to owning a fax machine. you can forward faxes received by email easily and and send emails via email and fax to...

Too expensive for the service received

Tue, 29 Jan 2008 02:12:14 GMT

rating: 2/5 by: Epinions Author orpheus3 - I had been an e-fax user for about 5 years. The service started at $9/mo then jumped to 12, and the latest bill I received was for $16. The issue I have is that you are only given a limited number of faxes to send before you get charged on top of that...

Packetel Fax Service: Packetel.com, PIPE DOWN on the advertisements please!

Sun, 6 Jan 2008 08:09:12 GMT

rating: 2/5 by: Epinions Author travelbuddy - I have packetel.com service. While i have no complains about getting my faxes and its cheap, what I find most annoying is the slew of promotional items (usually 1+ FULL PAGE) of packetel.com services that are embedded in EACH email. Unlike other fax...

efax -- still in business?

Sun, 16 Dec 2007 15:25:36 GMT

rating: 3/5 by: Epinions Author amykh - I am an efax user, paying $16.95/month & was very pleased as it worked like a charm...until a couple weeks ago I started getting error messages with the program saying some sort of time/clock driver or something was missing. Still worked though. And...

Bogus emails, poor customer service

Thu, 15 Nov 2007 19:16:14 GMT

rating: 1/5 by: Epinions Author lisaaalupa - I never officially had an account. I MAY have used a trial service like 10 years. I recently started receiving emails, sometimes multiple per day, notifying me that I would soon be charged $16.95 monthly for their service. When I tried to contact them...

eFax free service is a scam

Thu, 13 Sep 2007 21:01:28 GMT

rating: 1/5 by: Epinions Author bloomcounty - Last month I signed up for eFax's free service for receiving faxes in your email. I needed to receive a 2 page fax that day and it worked just fine. My credit card bill arrived and I had a $26.95 charge from eFax. As part of the process of signing up...

Great fax service

Thu, 5 Jul 2007 19:17:20 GMT

rating: 5/5 by: Epinions Author jjonak - We've had efax service for the past 3 years and always been pleased. Out of what must be a couple thousand faxes, we've only ever had two or three not come through. Every once in a while, their line is busy, but we have an alternate efax line, so one...

efax double bills

Wed, 6 Jun 2007 11:24:39 GMT

rating: 1/5 by: Epinions Author rockyben - I had efax for over 6 years. When I had the free service every thing went fine until I went over the 10 fax a month limit and then I started getting billed. I thought it was OK until I noticed that the rates were going up each year. It got up to...

Uncertain billing practices....

Thu, 19 Apr 2007 14:13:36 GMT

rating: 1/5 by: Epinions Author consumerp18 - I originally signed up for eFax about a year ago, when I was going on a short business trip. I believed I had read the agreement clearly, which stated how the charge would be made, and what the cost would be. I had trouble with the service, as the...

Not worth it. Buy a fax machine.

Wed, 18 Apr 2007 21:04:06 GMT

rating: 1/5 by: Epinions Author siburjunkee - I signed up for efax online service after a client of mine needed to communicate via fax (i previously been dealing electronically with clients - and thought that this would be a cheaper alternative than running out and buying a fax machine) The service...

HORRIBLE customer service

Wed, 11 Apr 2007 13:34:52 GMT

rating: 1/5 by: Epinions Author khjohnson - I contacted eFax to cancel my service which is up for renewal in a month. I tried to go in and remove my credit card information from my billing info in my account but their website does not allow one to remove their credit card information once they...

Hold the Cover Page Please

Mon, 26 Mar 2007 02:19:32 GMT

rating: 5/5 by: Epinions Author dkgs - I've had this service for around 8 years. Originally found it when I had a boss who told me to surf the net and find "cool new stuff". Efax is a service that delivers faxes to your email. You select which email address to have them delivered to, and...

eFax ... sucks

Wed, 7 Mar 2007 17:17:13 GMT

rating: 2/5 by: Epinions Author stefiee - I first came across eFax after i googled for a Faxing service as I was interested in one, but yet not sure if I really needed one. I saw that there was a ONE MONTH free trial so I signed up. They requested for my card details, and I found that queer...

SOLUTION to eFax ills from longtime user

Tue, 27 Feb 2007 17:19:48 GMT

rating: 1/5 by: Epinions Author flamingtater - Love at first fax: Beginning in the last millennium eFax was vital to my work. I travel and must send/receive faxes anywhere I can log-on. I began as a free user and was happy to pay $12.95/mo when my volume of faxes in/outg exceeded the free...